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Hampton Inn Phoenix-Biltmore

2.5 star property

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Photo gallery for Hampton Inn Phoenix-Biltmore

Outdoor pool, pool loungers
Restaurant
Free daily buffet breakfast
Suite, 1 King Bed, Non Smoking | Bathroom
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Pet-friendly
  • Housekeeping

Explore the area

Map
2310 East Highland Avenue, Phoenix, AZ, 85016
  • Biltmore Fashion Park
    ‪7 min walk‬
  • Arizona Biltmore Resort - Links Course
    ‪17 min walk‬
  • Arizona Biltmore Country Club
    ‪3 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Bathroom

Suite, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Room, Accessible, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

  • 20 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for King Bed New York Studio

King Bed New York Studio

King Bed New York Studio

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 27 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Hampton Inn Phoenix-Biltmore

Hotel with free breakfast, a short walk to Biltmore Fashion Park
This smoke-free hotel features an outdoor pool, a fitness center, and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, conference space, and a 24-hour front desk are onsite.
Hampton Inn Phoenix-Biltmore offers 120 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided.

This Phoenix hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Hampton Inn Phoenix-Biltmore. During your stay, you're just a quick walk from Biltmore Fashion Park. Enjoy features like free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, meeting rooms, and conference space
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 1-minute drive from Biltmore Fashion Park and 9 minutes from Phoenix Convention Center
  • Cats and dogs welcome for a fee
Hampton Inn Phoenix-Biltmore offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. Free breakfast is served daily. Event space at this hotel measures 2634 square feet (245 square meters) and includes conference space. The business-friendly Hampton Inn Phoenix-Biltmore also features coffee/tea in a common area, express check-in, and express check-out. For a fee, parking is available.

This Phoenix hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 10 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 2,634 square feet of conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10.00 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel Phoenix-Biltmore
Hampton Inn Phoenix-Biltmore
Highland At Biltmore Phoenix
Hampton Inn Phoenix-Biltmore Hotel
Hampton Inn Phoenix Biltmore
Hampton Inn Phoenix-Biltmore Hotel
Hampton Inn Phoenix-Biltmore Phoenix
Hampton Inn Phoenix-Biltmore Hotel Phoenix

Hampton Inn Phoenix-Biltmore Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 675 out of 1003 reviews
Rating 8 - Good. 200 out of 1003 reviews
Rating 6 - Okay. 62 out of 1003 reviews
Rating 4 - Poor. 36 out of 1003 reviews
Rating 2 - Terrible. 30 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gustavo

Stayed 3 nights in Jan 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 2 nights in Jan 2025

6/10 Okay

Lorraine

Liked: Cleanliness, room comfort
Great location. Property could use a renovation
Stayed 2 nights in Jan 2025

10/10 Excellent

Sarah Kathleen

Stayed 2 nights in Jan 2025

4/10 Poor

Debbie

Travelled with family
Checkout lady didn’t say a word when I was checking out. I had to tell her that our showerhead both of them in the room wondered more and one was terrible. The toilet whined the whole time it was filling up with water. The noise outside was horrible. I paid a good price, and my experience was not good
Stayed 1 night in Jan 2025

8/10 Good

Christine

Stayed 2 nights in Jan 2025

2/10 Terrible

Adrienne

Disliked: Staff & service, property conditions & facilities, room comfort

Don’t count on what you buy.

They oversold and did not have a room with two beds or a room with a sofa bed, despite my reservation clearly explaining such. When I checked in, they offered me a single sofa bed so my kids slept in a queen, my husband on the floor, and me in a single.
Stayed 1 night in Jan 2025

10/10 Excellent

JIMMY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good shopping and dining options and close to the airport.
Stayed 8 nights in Jan 2025

4/10 Poor

Martha

Travelled with family
Disliked: Property conditions & facilities
I love staying at Hampton Inn, unfortunately, this property is tired and warn out. the rooms were very dark, and I did not like the layout of the room. I was also disappointed in the breakfast. Unlike other properties there were no hard boiled eggs. I would not chose to stay at this property again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Roderick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Heather

Stayed 3 nights in Jan 2025

10/10 Excellent

Yulissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean, quiet and peaceful, the location was PERFECTLY centered to everything and the room was super spacious and clean. I loved the hot teas and hot coco station and the little food stand with snacks came in clutch. The elevator however was not working properly sometimes and there was glass all over the parking lot apparently from break ins for guest cars. Would stay here again.
Stayed 4 nights in Dec 2024

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was ok, the elevator kept opening and jog closing the door and made a lot of weird beeps and then would finally close the door. Sounded worrisome.
Stayed 1 night in Dec 2024

6/10 Okay

Raul

Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best hotel stays ive had. I normally book airbnb, but this was close to family in the area. Hot breakfast, we loved the outside whirlpool and fireplace. Will definitely book again when in the area.
Stayed 4 nights in Dec 2024

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff was very helpful and accommodating. Room was nice, bed was soft, excellent Christmas vacation.
Stayed 4 nights in Dec 2024

8/10 Good

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
I like the place. Second visit.
Stayed 1 night in Dec 2024

6/10 Okay

Nasir

Travelled with family
Check-in was easy and friendly. However, key didn’t work and I had to come down to rekeyed. I was given 2nd floor room. There was a strong fish smell while walking from elevator to the room. As you enter the room, I encountered a sink counter. I didn’t like that part. Bed was too far from the AC fan unit against the window. Bed was very good but I woke up few times due to fan / air was not circulating and bed stayed hot/warm. Breakfast area was short staffed. One person was doing everything which caused milk/creamer ran out for coffee, Banana bucket was empty, eggs tray was empty. One lady was working very hard. I went to the front desk, a young girl was alone and very nice but couldn’t support the routine work for breakfast area.
Stayed 1 night in Dec 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024