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Hampton Inn Phoenix-Biltmore

2.5 star property

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Photo gallery for Hampton Inn Phoenix-Biltmore

Lobby
Reception
Suite, 1 King Bed, Non Smoking | Bathroom
Exterior
Free daily buffet breakfast

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
2310 East Highland Avenue, Phoenix, AZ, 85016
  • Place, Biltmore Fashion Park
    ‪7 min walk‬
  • Place, Arizona Biltmore Resort - Links Course
    ‪17 min walk‬
  • Place, Arizona Biltmore Country Club
    ‪19 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.8 out of 10
Excellent
(11 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Bed New York Studio

King Bed New York Studio

King Bed New York Studio

8.2 out of 10
Very good
(14 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(116 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

8.8 out of 10
Excellent
(3 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

9.8 out of 10
Exceptional
(53 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Accessible, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Room, Accessible, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior
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About this property

Hampton Inn Phoenix-Biltmore

This smoke-free hotel features an outdoor pool, a fitness center, and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, conference space, and a 24-hour front desk are onsite. Housekeeping is available once per stay.
Hampton Inn Phoenix-Biltmore offers 120 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels.

This Phoenix hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Hampton Inn Phoenix-Biltmore. During your stay, you're just a quick walk from Biltmore Fashion Park. Enjoy features like free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, meeting rooms, and conference space
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 1-minute drive from Biltmore Fashion Park and 10 minutes from Phoenix Convention Center
  • Cats and dogs welcome for a fee
Hampton Inn Phoenix-Biltmore offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. Free breakfast is served daily. Event space at this hotel measures 2634 square feet (245 square meters) and includes conference space. The business-friendly Hampton Inn Phoenix-Biltmore also features coffee/tea in a common area, express check-in, and a front-desk safe. For a fee, parking is available.

This Phoenix hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 10 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (once per stay)

Business services

  • 2,634 square feet of conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10.00 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel Phoenix-Biltmore
Hampton Inn Phoenix-Biltmore
Highland At Biltmore Phoenix
Hampton Inn Phoenix-Biltmore Hotel
Hampton Inn Phoenix Biltmore
Hampton Inn Phoenix-Biltmore Hotel
Hampton Inn Phoenix-Biltmore Phoenix
Hampton Inn Phoenix-Biltmore Hotel Phoenix

Hampton Inn Phoenix-Biltmore Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 694 out of 1010 reviews
Rating 8 - Good. 181 out of 1010 reviews
Rating 6 - Okay. 74 out of 1010 reviews
Rating 4 - Poor. 32 out of 1010 reviews
Rating 2 - Terrible. 29 out of 1010 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Chong, Bellevue

Stayed 1 night in Feb 2026

10/10 Excellent

abdelilah

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
everything was great
Stayed 1 night in Feb 2026

10/10 Excellent

Dwight

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
courteous staff
Stayed 3 nights in Feb 2026

6/10 Okay

Amber

Stayed 1 night in Nov 2025

8/10 Good

Amy

Stayed 3 nights in Feb 2026

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities
Great pool and rooms!
Stayed 2 nights in Feb 2026

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very helpful and worked with us on check out day.
Stayed 1 night in Feb 2026

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities
Great location
Stayed 1 night in Jan 2026

4/10 Poor

NEIL

Travelled with family and small children
Disliked: Amenities
Turned the AC down all the way (68) and we still sweated all night. Very basic hotel. For the price and neighborhood, we expected something much nicer.
Stayed 1 night in Feb 2026

10/10 Excellent

Lori

Stayed 2 nights in Jan 2026

8/10 Good

Edwin B.

Stayed 1 night in Nov 2025

8/10 Good

Mohanadoss

good
Stayed 3 nights in Jan 2026

6/10 Okay

Beth

Liked: Cleanliness
Disliked: Property conditions & facilities
Was put on first floor in a handicapped room. My daughter and I are not handicapped. They moved us to 3rd floor. Person above us, was very loud. You can hear them walking. Thin ceilings. Bathrooms need a major update. Staff was nice. It's not a very "cheery" space - possibly the lighting in the lobby, elevator area, etc.
Stayed 2 nights in Jan 2026

10/10 Excellent

Edward

Stayed 1 night in Jan 2026

10/10 Excellent

Cathy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Immaculate property, large room...ours had two windows, beds were extremely comfortable
Stayed 1 night in Jan 2026

10/10 Excellent

Kathleen

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The staff was great. The room I was assigned for the first night of my stay was right across from the elevator. I didn't think I was a light sleeper but the noise woke me up frequently during the night. In the morning, I spoke with AJ at the front desk and he arranged for me to get a new room. When I got back to the hotel at the end of my work day, Charlie had everything settled and gave me my new room key. They were both friendly and helpful. Neither made me feel like I was being unreasonable or causing them extra work. They were fantastic!
Stayed 2 nights in Jan 2026

8/10 Good

Warren

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good breakfast; friendly staff
Stayed 3 nights in Jan 2026

10/10 Excellent

Christal

Stayed 3 nights in Jan 2026

8/10 Good

James

Staff was friendly, room was clean. The heating/cooling unit was a bit noisy.
Stayed 1 night in Jan 2026

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Great staff - very clean rooms
Stayed 1 night in Jan 2026

10/10 Excellent

Bria

Stayed 1 night in Jan 2026

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly and uneventful.
Stayed 7 nights in Jan 2026

6/10 Okay

Nick

Stayed 1 night in Jan 2026

10/10 Excellent

Carie

Travelled with family
Liked: Cleanliness, staff & service, amenities
From the moment i walked in the staff was very nice and check in was breezy. The room was clean and comfortable
Stayed 1 night in Jan 2026

6/10 Okay

Jonathan

Liked: Cleanliness, staff & service, room comfort
The staff was friendly, especially at check-in. The room was spacious. We had no hot water in the morning, and when we mentioned it to the front desk at checkout, they said that it was a known issue. Not sure how extensive the known issue was, but to pay what we did for a room with no hot water, I felt they should have given us a credit or partial refund. Rooms were at a premium this weekend, but the room was very sub-premium with it's water issues.
Stayed 1 night in Jan 2026