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Holiday Inn Hotel & Suites PHOENIX AIRPORT by IHG

3.0 star property

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Photo gallery for Holiday Inn Hotel & Suites PHOENIX AIRPORT by IHG

Exterior
Outdoor pool
View from room
Property amenity
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Room service
  • Bar
  • Breakfast available

Explore the area

Map
3220 S 48th St, Phoenix, AZ, 85040
  • Arizona Mills Mall
    ‪3 min drive‬
  • Arizona State University
    ‪5 min drive‬
  • Phoenix Zoo
    ‪5 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪5 min drive‬

Room options

View all photos for Suite, 1 Bedroom

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(32 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room

8.8 out of 10
Excellent
(22 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(43 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Mobility)

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications, Mobility)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Mobility)

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility)

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Mobility)

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility)

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible (Communications)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Hotel & Suites PHOENIX AIRPORT by IHG

Hotel in Phoenix with airport shuttle service and a 24-hour fitness center
This hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas, a free airport shuttle, and a free manager's reception are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
Holiday Inn Hotel & Suites PHOENIX AIRPORT by IHG offers 114 accommodations with coffee/tea makers and complimentary weekday newspapers. A pillow menu is available. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Phoenix hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Holiday Inn Hotel & Suites PHOENIX AIRPORT by IHG's great location. During your stay, you'll be close to Arizona State University. Features include free WiFi in public areas, a free roundtrip airport shuttle, and a free manager's reception.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the location
  • 5 minutes by car from Arizona State University and 11 minutes from Phoenix Convention Center
  • Free airport shuttle service
Holiday Inn Hotel & Suites PHOENIX AIRPORT by IHG offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered on select days. WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 3105 square feet (288 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Hotel & Suites PHOENIX AIRPORT by IHG. A roundtrip airport shuttle is free (available 24 hours).

The hotel hosts a free manager's reception on select days.
Soleil Bistro - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 10 AM for a fee: USD 12.95 to 15.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Restaurants on site

  • Soleil Bistro

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference centre (3,105 square foot of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2010

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12.95 to 15.95 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Holiday Inn Hotel & Suites PHOENIX AIRPORT by IHG offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel PHOENIX AIRPORT
Holiday Inn PHOENIX AIRPORT
Holiday Inn Hotel And Suites Phoenix Airport
Holiday Inn Hotel Suites PHOENIX AIRPORT

Holiday Inn Hotel & Suites PHOENIX AIRPORT by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 555 out of 1000 reviews
Rating 8 - Good. 231 out of 1000 reviews
Rating 6 - Okay. 87 out of 1000 reviews
Rating 4 - Poor. 68 out of 1000 reviews
Rating 2 - Terrible. 59 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Camee, Draper

Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Feb 2025

10/10 Excellent

Bridget

Stayed 1 night in Mar 2025

2/10 Terrible

Alexander

Unfortunately the hotel was having some maintenance issues during our quick stay. The hotel stunk of sulfur and the rooms barely escaped the smell. We told the staff and they seemed unbothered. The smell was truly awful. When we asked the front for towels they told us to find housekeeping. Thankfully it was a short stay because it was not pleasant at all.
Stayed 1 night in Mar 2025

6/10 Okay

Emily

Stayed 1 night in Mar 2025

10/10 Excellent

DAVID

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

kristi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

CYNTHIA, OSWEGO

Liked: Cleanliness, staff & service, property conditions & facilities
Staff
Stayed 1 night in Mar 2025

10/10 Excellent

John

Wonderful

Great service. Wonderful room. Super food and bar. Bartender was great!
Stayed 1 night in Mar 2025

6/10 Okay

Lisa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Funeral stay

Room was nice and spacious but in bathroom showers curtain was all ripped to shreds, didn’t say anything as was there for funeral so didn’t want to bother with anyone coming to the room. Think the made that cleaned the room should have replaced it. Horrible
Stayed 2 nights in Mar 2025

6/10 Okay

ryan

Stayed 1 night in Mar 2025

4/10 Poor

Shannon

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a family friendly establishment

Spent one night here. The hotel had old fixtures and was somewhat run down. The entire floor we stayed on smelled like pot. There were discarded take-out bins and other refuse in the dimly lit hallways. Overall - Yuck!
Stayed 1 night in Mar 2025

10/10 Excellent

VIvian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were not quiet. We did not get a good night sleep!
Stayed 1 night in Mar 2025

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

amber

Stayed 3 nights in Mar 2025

10/10 Excellent

Sherry

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Will stay there again

Convenient to airport, shuttle service to airport. Modern and on site restaurant and bar.
Stayed 1 night in Mar 2025

10/10 Excellent

RONALD

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Jacquelyn, Shelburne

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The hotel room had an awful smell when we arrived. The front desk offered to bring in a machine to try and get rid of the smell since they didn’t have another room available.
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

William D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel
Stayed 1 night in Jan 2025

6/10 Okay

Heidi, Edmonton

Stayed 1 night in Mar 2025