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MainStay Suites Phoenix North

3.0 star property

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Photo gallery for MainStay Suites Phoenix North

Property amenity
Outdoor pool, pool umbrellas, pool loungers
Exterior
Free daily on-the-go breakfast
Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
  • Kitchen

Explore the area

Map
2536 W Beryl Ave, Phoenix, AZ, 85021
  • Castles N' Coasters
    ‪3 min drive‬
  • Metrocenter
    ‪3 min drive‬
  • Grand Canyon University
    ‪10 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪23 min drive‬

Room options

View all photos for Efficiency, Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Efficiency, Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Efficiency, Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Efficiency, Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Efficiency, Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Efficiency, Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Efficiency, Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Efficiency, Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

Front of property

GreenTree Hotel Phoenix West

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
3.9 out of 5, Good, (1372)
The price is €89
for 1 room
includes taxes & fees
14 May - 15 May
GreenTree Hotel Phoenix West

About this property

MainStay Suites Phoenix North

Hotel in Phoenix with free breakfast and a 24-hour fitness center
An outdoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available on request.
MainStay Suites Phoenix North offers 126 air-conditioned accommodations with coffee/tea makers and bathrobes. Accommodations offer separate sitting areas and include sofa beds. Premium cable television is provided. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Phoenix hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at MainStay Suites Phoenix North. During your stay, you'll be within walking distance of Metrocenter. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Take a swim in the outdoor pool
  • Services include free grocery shopping service, dry cleaning/laundry, and luggage storage
  • Onsite recreation includes tennis courts, a 24-hour gym, and basketball
  • 10 minutes by car from Grand Canyon University and 11 minutes from Happy Valley Towne Centre
  • Cats and dogs welcome for a fee
MainStay Suites Phoenix North offers its guests an outdoor pool and a 24-hour fitness center. Public spaces have free WiFi and wired Internet. A 24-hour business center and meeting rooms are available. Free breakfast is available daily. Event space at this hotel measures 924 square feet (86 square meters) and includes conference space. Barbecue grills, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly MainStay Suites Phoenix North. Self parking is free.

This 3-star Phoenix hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6:00 AM to 10:00 AM.

Languages

English, Hebrew, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Basketball
  • Outdoor pool
  • Tennis
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Pool gate
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 924 square feet of conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub (84 centimetre high)
  • Grab bar in shower (84 centimetre high)
  • Handrails in stairways (124 centimetre high)
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Sofa bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:30 AM

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Hilton Metro
Homewood Suites Hilton Metro Hotel
Homewood Suites Hilton Metro Hotel Phoenix Center
Homewood Suites Hilton Phoenix Metro Center
Homewood Suites Hilton Phoenix Metro Center Hotel
Homewood Suites Hilton Metro Center Hotel
Homewood Suites Hilton Metro Center

MainStay Suites Phoenix North Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 458 out of 1001 reviews
Rating 8 - Good. 280 out of 1001 reviews
Rating 6 - Okay. 122 out of 1001 reviews
Rating 4 - Poor. 58 out of 1001 reviews
Rating 2 - Terrible. 83 out of 1001 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Soohun, suwanee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older facilities but well maintained place. Near busy streets. Nice staff good breakfast.
Stayed 1 night in Jan 2025

10/10 Excellent

Tamaris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT STAFF

Room was fine but what really blew me away was the staff at this location. All staff at this hotel are not only EXTREMELY kind but went above & beyond to help me recover an item I left behind after checking out. I will definitely be staying here the next time I visit Phoenix (and won’t leave anything behind this time:))
Stayed 3 nights in Jan 2025

10/10 Excellent

Jarinporn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Stayed 1 night in Jan 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Very hard to find it at night. Wrong sign out at the street. Desk clerk very friendly and helpful. Room was very good for the money. Clean, comfortable and well-equipped suite. Quiet, which is important to me. Overall, a great place to stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed our stay

Our stay was wonderful. We are definitely coming back ☺️
Stayed 1 night in Jan 2025

10/10 Excellent

Nannette, Victorville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the spacious room and having a kitchen. Would definitely stay here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hospitality at it’s finest

Clean rooms & grounds. The most amazing staff. Hospitality at its finest. Thank you :)
Stayed 1 night in Jan 2025

10/10 Excellent

Glenn

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a hidden gem and totally affordable. I had a great time.
Stayed 1 night in Jan 2025

10/10 Excellent

Hazel

Liked: Staff & service, property conditions & facilities, room comfort

Great property great value great people.

I stated previously I wasn't going to do anymore hotels.com reviews. The last review I did that was unfavorable with photos to support was not allowed due to some community policies or rules. Hotels.com is censoring any negative hotels that could benefit future guests by being forewarned by being forewarned of unacceptable conditions. This property was such an exception to what I expected I wanted to give a favorable review. The staff was professional the property was well laid out and the complementary hot breakfast in the morning was very satisfactory. I typically won't stay at an extended stay property due to smells in the hallways from cooking trash from long-term tenants and noise. But I didn't know this was an extended stay property and I booked it. I was pleasantly surprised. The rooms are very spacious. One drawback was a rather large roach and an ant infestation in the kitchen and bathroom.
Roach and ants in the bathroom
Stayed 2 nights in Jan 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Man stays, Phoenix, Arizona

Great place to stay! Great breakfast!
Stayed 1 night in Jan 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

RACHEL, Thousand Oaks

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this property. The staff was very friendly, welcoming and helpful. our room Was even better than we expected. Complete with a kitchen at with a nice sized fridge, stove, microwave, little coffee Maker. Dishes, silverware, pots and pans, etc. Even a cute sponge and soap. the room had a separate bedroom with a tv, the living room had a nice table with chairs, a sofa that had a pull out with a bag of bedding supplies. another tv in the living room. And some amazing shampoo, conditioner, body wash and lotion that was chemical free!!! loved it and would stay again.
Stayed 1 night in Jan 2025

8/10 Good

Yoojin

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

VERY NICE

iT WAS A GOOD STAY AND VERY REASONABLY PRICED. WE GO TO MAYO CLINIC EVERY COUPLE OF MONTHS SO THE PRICE IS IMPORTANT. tHE STAFF WAS LOVELY AND BREAKFAST WAS GOOD. IT COULD USE A COMFORT HEIGHT TOILET IN HANDICAP ROOM.
Stayed 2 nights in Jan 2025

8/10 Good

Dyane

Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Main stays, Phoenix, Arizona

Great place to stay, great breakfast!
Stayed 1 night in Jan 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Surprise in Quality and Service

Thomas and Tiffany made this stay outstanding. We chose this hotel for its balance of quality rating and price, but Thomas and Tiffany made me GLAD we stayed here. (Which doesn't happen often in our traveling experience) Thomas displayed thoughtfulness and consideration when placing us in our room. My husband had become ill and we missed our flight to go to the hospital and we needed a hotel for the night. Thomas placed us in a first floor room close to the door and facing away from traffic so we could have a short walk and quiet night while my husband recovered. Tiffany came through at midnight when we needed supplies. She was ingenuitive, calm, and kind even so late at night. The room itself was great, too. A fully stocked kitchenette with a stove and full fridge made keeping ourselves fed staying in for the night easy.. We both loved the bed, which is ultra rare (usually if he likes it, I hate it and vice versa) The breakfast spread was stunning, with hot and cold options and a never-before-seen granola/parfait bar with flax seeds and more! If we are ever back in Phoenix, we'll definitely think of this MainStay suite first!
Stayed 1 night in Jan 2025

10/10 Excellent

Jaqari

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jessica, Moab

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms! The only complaint that I have is that the ceiling fan was very dirty and hadn’t been cleaned in a long time. I would definitely stay here again.
Stayed 3 nights in Jan 2025

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Beds/security

The beds were uncomfortable, making it hard to rest. Someone knocked on my door at 1 a.m. and stood outside for several minutes. I couldn’t sleep after that.
Stayed 1 night in Jan 2025

10/10 Excellent

Peter

Stayed 1 night in Jan 2025

10/10 Excellent

Latanya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good customer service

Stayed 1 night in Jan 2025

10/10 Excellent

indira

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome renovation
Stayed 2 nights in Jan 2025

10/10 Excellent

Valarie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025