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Premier Inns Metro Center

2.5 star property

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Photo gallery for Premier Inns Metro Center

Deluxe King, Non Smoking
A spacious interior with a tiled floor, a black armchair, a console table with a mirror, and a wooden door in the background.
A clear blue pool with white lounge chairs and a lifeguard stand.
A hotel with a sign indicating it is a Premier Inn, featuring amenities like tennis courts and affiliations with HBO and ESPN.
A spacious foyer with a high ceiling, a staircase leading to an upper level, a black leather armchair, a small table with a lamp, and a decorative mirror.

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Business services

Explore the area

View in a map
10402 N Black Canyon Hwy, Phoenix, AZ, 85051
  • Place, Castles N' Coasters
    ‪12 min walk‬
  • Place, Rose Mofford Sports Complex
    ‪14 min walk‬
  • Place, Arizona Canal
    ‪14 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Smoking

A hotel room with two single beds, a nightstand, a lamp, and two framed pictures on the wall.

Standard Room, 2 Double Beds, Smoking

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Double Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard King, Non-Smoking

  • Sleeps 2
  • 1 King Bed

Standard King, Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard King, Non-Smoking, Accessible

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Premier King, Non-Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premier 2 Full Bed, Non-Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King, Non Smoking

Deluxe King, Non Smoking

Deluxe King, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe 2 Full Bed, Non-Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About this property

Premier Inns Metro Center

Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Self parking is free. Additionally, WiFi in public areas, a business center, and a children's pool are onsite.
Premier Inns Metro Center offers 146 air-conditioned accommodations with complimentary toiletries. Beds feature pillowtop mattresses. Televisions come with premium cable channels. Bathrooms include shower/tub combinations.

In-room wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) is available for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

Premier Inns Metro Center's location gets good marks from our customers. During your stay, you're just a quick walk from Metrocenter. Free self parking, an outdoor pool, and a restaurant are available.
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a business center, and meeting rooms
  • 7 minutes by car from Grand Canyon University and 11 minutes from Happy Valley Towne Centre
  • Cats and dogs welcome for free (restrictions apply)
Premier Inns Metro Center offers its guests an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee.

A business center and meeting rooms are available. A vending machine, an arcade/game room, and multilingual staff are also featured at the family-friendly Premier Inns Metro Center. Free self parking is available.

Smoking is allowed in designated areas at this Phoenix hotel.

Premier Inns Metro Center has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 5.99 per night)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: WiFi (USD 5.99 per night)

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour pool access
  • Arcade/game room
  • Children's pool
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Low-height counter and sink
  • No lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 4 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

More

  • Air conditioning
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 5.99 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 5.99 per night (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access is available 24-hours a day.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Premier Inns Metro Center Phoenix
Premier Metro Center Phoenix
Premier Inns Metro Center Hotel
Premier Inns Metro Center Phoenix
Premier Inns Metro Center Hotel Phoenix

Premier Inns Metro Center Reviews

Reviews

6.2
Rating 10 - Excellent. 508 out of 1480 reviews
Rating 8 - Good. 173 out of 1480 reviews
Rating 6 - Okay. 173 out of 1480 reviews
Rating 4 - Poor. 161 out of 1480 reviews
Rating 2 - Terrible. 465 out of 1480 reviews

5.8/10

Cleanliness

6.8/10

Staff & service

5.2/10

Amenities

5.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service
Staff was friendly and helpful, rooms nice and clean
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, air conditioner, shops nearby had. Great stay
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Cleveland

Liked: Cleanliness
I enjoyed my stay
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was lovely and it was well rested for me
Stayed 1 night in Apr 2026
Verified

8/10 Good

cere

Liked: Staff & service
Disliked: Property conditions & facilities
I was comfortable there. Any noise from the freeway was very muffled and I enjoyed a quiet stay.
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Tom

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of shopping options around hotel. Bed was comfortable but room and property are in need of upgrade. Hotel from the 90s.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
It was a good stay.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome view
Stayed 1 night in Mar 2026
Verified

8/10 Good

Cleveland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer services
Stayed 1 night in Mar 2026
Verified

8/10 Good

Cleveland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer services
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jace

Liked: Cleanliness, staff & service, amenities
Speedy checkin and clean rooms
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love
Stayed 1 night in Apr 2026
Verified

8/10 Good

Casey

Liked: Staff & service
Disliked: Amenities
Rooms wad big and relaxing to
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Indeed
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

Donovan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst hotel ever. Well never go back.
Stayed 2 nights in Mar 2026
Verified

2/10 Terrible

Rodney

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not recommend this property.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Roy

Liked: Cleanliness, staff & service
Hotel had nice bed. Floor was in bad shape probably because it was an old building. A good night’s sleep for the price
Stayed 2 nights in Mar 2026
Verified

4/10 Poor

Jennifer

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was as friendly as they can be through the night window. The lobby was not ever open while we were there.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Paul

Liked: Staff & service
Everything clean air work fine
Stayed 1 night in Mar 2026
Verified

8/10 Good

Cleveland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Joseph

Noise all night but not bad
Stayed 3 nights in Mar 2026
Verified

2/10 Terrible

Mary

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
All I can say is YUCK! The maids need to be retrained and too many sketchy people wandering around.
Stayed 1 night in Apr 2026
Verified

4/10 Poor

Paul

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This location is called Premier, but it is nothing of the sort. This place should be torn down.
Front door
Joining room door
Bathroom
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service
All
Stayed 1 night in Mar 2026