See all properties

Premier Inns Metro Center

2.5 star property

Choose dates to view prices

Photo gallery for Premier Inns Metro Center

Outdoor pool
Gift shop
Porch
Lobby
Deluxe King, Non Smoking

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Pet-friendly
  • Parking included

Explore the area

Map
10402 N Black Canyon Hwy, Phoenix, AZ, 85051
  • Metrocenter
    ‪9 min walk‬
  • Castles N' Coasters
    ‪11 min walk‬
  • Grand Canyon University
    ‪9 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe King, Non Smoking

Deluxe King, Non Smoking

Deluxe King, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard King, Non-Smoking

  • Sleeps 2
  • 1 King Bed

Premier 2 Full Bed, Non-Smoking

  • Sleeps 4
  • 2 Double Beds

Premier King, Non-Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Accessible, Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard King, Smoking

  • Sleeps 2
  • 1 King Bed

Deluxe 2 Full Bed, Non-Smoking

  • Sleeps 4
  • 2 Double Beds

Standard King, Non-Smoking, Accessible

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Smoking

Standard Room, 2 Double Beds, Smoking

Standard Room, 2 Double Beds, Smoking

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Double Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Similar properties

Reception

Extend-a-Suites Phoenix

  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
2.9 out of 5, (1004)
The price is €65
for 1 room
includes taxes & fees
17 May - 18 May
Extend-a-Suites Phoenix

About this property

Premier Inns Metro Center

Family-friendly hotel with a 24-hour front desk and an outdoor pool
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Self parking is free. Additionally, WiFi in public areas, a business center, and a children's pool are onsite.
Premier Inns Metro Center offers 146 air-conditioned accommodations with complimentary toiletries. Beds feature pillowtop mattresses. Televisions come with premium cable channels.

Bathrooms include shower/tub combinations. In-room wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) is available for a surcharge. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

Premier Inns Metro Center's location gets good marks from our customers. During your stay, you're just a quick walk from Metrocenter. Free self parking, an outdoor pool, and a restaurant are available.
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi for a fee
  • Take a swim in the outdoor pool
  • Amenities include a business center, meeting rooms, and laundry facilities
  • 9 minutes by car from Grand Canyon University and 11 minutes from Happy Valley Towne Centre
  • Pets welcome for free (restrictions apply)
Premier Inns Metro Center offers its guests an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee.

A business center and meeting rooms are available. A vending machine, an arcade/game room, and laundry facilities are also featured at the family-friendly Premier Inns Metro Center. Free self parking is available.

Premier Inns Metro Center has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 5.99 per night)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: WiFi (USD 5.99 per night)

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour pool access
  • Arcade/game room
  • Children's pool
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Low-height counter and sink
  • No lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

More

  • Air conditioning
  • Desk
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 5.99 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 5.99 per night (rates may vary)
  • Pet deposit: USD 25 per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access is available 24-hours a day.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Premier Inns Metro Center Phoenix
Premier Metro Center Phoenix
Premier Inns Metro Center Hotel
Premier Inns Metro Center Phoenix
Premier Inns Metro Center Hotel Phoenix

Premier Inns Metro Center Reviews

Reviews

6.0
Rating 10 - Excellent. 444 out of 1437 reviews
Rating 8 - Good. 165 out of 1437 reviews
Rating 6 - Okay. 164 out of 1437 reviews
Rating 4 - Poor. 155 out of 1437 reviews
Rating 2 - Terrible. 509 out of 1437 reviews

5.6/10

Cleanliness

6.6/10

Staff & service

5.0/10

Amenities

5.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

6/10 Okay

Kimberly

Stayed 1 night in Jan 2025

8/10 Good

Dametruis

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Johnpier

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Look around, the cheap price was not worth it.

The room was dirty, we found stains by the wall on the bed. We had to ask for towels because you can tell. They were nasty, worse hotel I ever stayed in. AND IM FROM L.A.
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service
People
Stayed 1 night in Jan 2025

10/10 Excellent

Anita

Stayed 1 night in Jan 2025

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly, manager approachable and kind..,all in all a great place to stay!!!...everyone (staff)is kind and caring...
Stayed 1 night in Jan 2025

2/10 Terrible

Mary

Disliked: Cleanliness, amenities, property conditions & facilities
I was supposed to have gotten a handicap accessible room which never happened I requested fresh towels never received any the property is massively run down and staff don't even know what rooms have what due to supposedly theft not a safe area at all
Stayed 5 nights in Jan 2025

2/10 Terrible

Gretchen

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
We were given a room facing the highway that was been torn apart. We had NO heat, missing furniture, holes/parched holes in the bathroom door. Woke up with bug bites. Had sketchy/suspicious people around the room all night.
Stayed 1 night in Jan 2025

4/10 Poor

Josue

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rundown, people walking and hanging out and talking outside of the door all throughout the night and early morning.
Stayed 1 night in Jan 2025

2/10 Terrible

Jan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Noisy heat pump

The heat pump was very noisy such that impossible to sleep, shaking the wall. Front desk refused to change the room.
Stayed 2 nights in Jan 2025

8/10 Good

crystal

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Quentin

Stayed 3 nights in Jan 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Buyer beware

The photos absolutely did not match the room - which was completely bare except for the beds and a broken dresser. The carpet was disgusting and ancient and the bathroom was not clean.
Stayed 3 nights in Jan 2025

4/10 Poor

Shanell

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Office people is rude unhelpful other then the black guy that works there an use to stay there 10yrs ago...
Stayed 1 night in Jan 2025

8/10 Good

Quentin

Stayed 3 nights in Jan 2025

2/10 Terrible

Robert

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jan 2025

2/10 Terrible

Kimberly

Disliked: Staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty raw... but decent for the price..no wifi u have to pay..friendly staff, but most of all the best upgrade premier made was change management!!! Hes friendly, nice and approachable...premier is in its stage of remodeling...it is looking good the most part.. food nearby and shopping as well... alot of homeless but thats everywhere..they are nice and helpful..just need a handup..look w a caring heart not w a snobby one... god forbid u dont EVER end up there... all in all premier is a good place for 1 or 👪 families...again staff is great and understanding the gentleman that works evenings and some mornings is the bomb!! So tip if u can he is VERY helpful....
Stayed 1 night in Jan 2025

2/10 Terrible

Lawrence

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sketchy as Hell Dump

A total dive. Gross. Filthy place, run down and sketchy as hell. Had to wait at a bullet proof window for 30 mins before anyone showed up to check in. Don’t stay here.
Stayed 1 night in Jan 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Kristen

?
Stayed 1 night in Jan 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a little it difficult to reach do to road construction but the hotel was fine and staff friendly
Stayed 1 night in Nov 2024

10/10 Excellent

Gwendolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Quentin

Stayed 3 nights in Jan 2025

10/10 Excellent

Shauntice

Liked: Cleanliness, staff & service, property conditions & facilities
Tt
Stayed 1 night in Dec 2024