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Premier Inns Metro Center

2.5 star property

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Photo gallery for Premier Inns Metro Center

Deluxe King, Non Smoking
Outdoor pool
Lobby
Lobby
Exterior

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Air-conditioning
  • Business services

Explore the area

View in a map
10402 N Black Canyon Hwy, Phoenix, AZ, 85051
  • Place, Castles N' Coasters
    ‪12 min walk‬
  • Place, Rose Mofford Sports Complex
    ‪14 min walk‬
  • Place, Arizona Canal
    ‪14 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Smoking

Standard Room, 2 Double Beds, Smoking

Standard Room, 2 Double Beds, Smoking

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Double Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Accessible, Smoking

  • Sleeps 4
  • 2 Double Beds

Standard King, Non-Smoking

  • Sleeps 2
  • 1 King Bed

Standard King, Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard King, Non-Smoking, Accessible

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Premier King, Non-Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premier 2 Full Bed, Non-Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King, Non Smoking

Deluxe King, Non Smoking

Deluxe King, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe 2 Full Bed, Non-Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About this property

Premier Inns Metro Center

Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Self parking is free. Additionally, WiFi in public areas, a business center, and a children's pool are onsite.
Premier Inns Metro Center offers 146 air-conditioned accommodations with complimentary toiletries. Beds feature pillowtop mattresses. Televisions come with premium cable channels.

Bathrooms include shower/tub combinations. In-room wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) is available for a surcharge. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

Premier Inns Metro Center's location gets good marks from our customers. During your stay, you're just a quick walk from Metrocenter. Free self parking, an outdoor pool, and a restaurant are available.
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a business center, and meeting rooms
  • 9 minutes by car from Grand Canyon University and 11 minutes from Happy Valley Towne Centre
  • Cats and dogs welcome for free (restrictions apply)
Premier Inns Metro Center offers its guests an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee.

A business center and meeting rooms are available. A vending machine, an arcade/game room, and multilingual staff are also featured at the family-friendly Premier Inns Metro Center. Free self parking is available.

Smoking is allowed in designated areas at this Phoenix hotel.

Premier Inns Metro Center has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 5.99 per night)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: WiFi (USD 5.99 per night)

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour pool access
  • Arcade/game room
  • Children's pool
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Low-height counter and sink
  • No lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 4 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

More

  • Air conditioning
  • Desk
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 5.99 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 5.99 per night (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access is available 24-hours a day.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Premier Inns Metro Center Phoenix

Premier Metro Center Phoenix

Premier Inns Metro Center Hotel

Premier Inns Metro Center Phoenix

Premier Inns Metro Center Hotel Phoenix

Premier Inns Metro Center Reviews

Reviews

6.2
Rating 10 - Excellent. 491 out of 1444 reviews
Rating 8 - Good. 165 out of 1444 reviews
Rating 6 - Okay. 169 out of 1444 reviews
Rating 4 - Poor. 158 out of 1444 reviews
Rating 2 - Terrible. 461 out of 1444 reviews

5.8/10

Cleanliness

6.8/10

Staff & service

5.2/10

Amenities

5.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jace

Liked: Cleanliness, staff & service, amenities
Speedy checkin and clean rooms
Stayed 1 night in Feb 2026

4/10 Poor

Mr.

Stayed 1 night in Feb 2026

2/10 Terrible

Oscar

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
I do not recommend this place, the beds were ok, floors were disgusting, the shower floor was gross, it looked like it hasn’t been clean in years all in general. The walls were bleeding yellow (we asked for NO smoking room) and that’s all it smelled like, smoke. We rented for two days we left right away the first day. It was THAT horrible. I don’t recommend this place it’s nasty.
Stayed 2 nights in Feb 2026

2/10 Terrible

Brandon

Stayed 1 night in Feb 2026

2/10 Terrible

Joe, Phoenix

Disliked: Cleanliness
Rude wont ever come back
Stayed 1 night in Feb 2026

2/10 Terrible

Marcos

Stayed 2 nights in Feb 2026

10/10 Excellent

Jennifer

Stayed 1 night in Feb 2026

2/10 Terrible

Kemet

Disliked: Cleanliness, amenities, property conditions & facilities
Staff is cool the room is not worth it
Stayed 1 night in Feb 2026

2/10 Terrible

Barbara

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty. Shower had rust. Did not feel secure. Lots of riff raft. Had to go get another towel.
Stayed 1 night in Feb 2026

2/10 Terrible

carl

Stayed 1 night in Feb 2026

4/10 Poor

Kenneth

Stayed 2 nights in Feb 2026

2/10 Terrible

Martha

Stayed 1 night in Feb 2026

2/10 Terrible

Ray A

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Premier inns had only one towel, no soap, one little trash can in the room, no tv remote, the toilet paper holder was broke off the, same with the towel rack and no hot water! Plus, it seemed the location was home to mental health patient programs and drug rehabilitation programs. I would not host this location on your website! We cut our trip short, because of how horrible it was at the Inn! They also would not refund my money for the last night.
Stayed 2 nights in Feb 2026

2/10 Terrible

Brian

Stayed 1 night in Feb 2026

6/10 Okay

Ronald

first night I stayed in here I had a flood after that I had people telling me that the housekeepers are going to come in and clean not one since I've been here at the housekeeper came in and clean and I've been here 7 days they did clean my rug better than that I never did get a housekeeping service
Stayed 1 night in Feb 2026

8/10 Good

Daniel

Liked: Staff & service
Disliked: Cleanliness, amenities
Greetings
Stayed 1 night in Feb 2026

2/10 Terrible

Jason

Disliked: Cleanliness, property conditions & facilities
The pictures online do not reflect reality. Extremely outdated, dilapidated and dirty. No hot water, shower defective, stains on bedding and towels, uncomfortable bed and pillows, marks on walls, ceiling and carpet. The only thing that worked was the AC, but had to turn it off as could not sleep with the noise. Never again.
Stayed 1 night in Feb 2026

4/10 Poor

William

Disliked: Amenities
Homeless, no hot water
Stayed 5 nights in Feb 2026

10/10 Excellent

Grace

Travelled with family
Liked: Cleanliness, amenities
Clean
Stayed 1 night in Feb 2026

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a good stay.
Stayed 2 nights in Dec 2025

2/10 Terrible

Gary

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Flooring had large gaps as if it had been flooded. Blanket on bed had cigarette burn holes. Bath room door could not be shut because of missing hardware and broken like someone had forced it open. Furniture looked has if was purchased at a thrift store. Walls had marks and damage. Towel hook was partially separated from wall. Sink drain smelled like sewer. The surrounding area was undesirable homeless, possible drug transactions and trash/litter. Would not recommend it to anyone
Stayed 1 night in Jan 2026

2/10 Terrible

Kandice

Stayed 2 nights in Jan 2026

2/10 Terrible

Rolay

Business traveller
Disliked: Amenities, property conditions & facilities
Entire place needs remodeling I was not satisfied
Stayed 1 night in Jan 2026

8/10 Good

Joe, Phoenix

Liked: Cleanliness, amenities
Yes
Stayed 1 night in Jan 2026

8/10 Good

Joe, Phoenix

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Jan 2026