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Quality Inn & Suites Phoenix NW - Sun City

2.5 star property

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Photo gallery for Quality Inn & Suites Phoenix NW - Sun City

Suite, 2 Queen Beds, with Sofa, Non Smoking
Exterior detail
Outdoor pool, pool loungers
Lobby
Premium bedding, pillow-top beds, desk, blackout curtains

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Housekeeping
  • Laundry
  • Parking included

Explore the area

Map
11201 Grand Ave, Youngtown, AZ, 85363
  • Peoria Sports Complex
    ‪8 min drive‬
  • Westgate Entertainment District
    ‪10 min drive‬
  • State Farm Stadium
    ‪11 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪37 min drive‬

Room options

Suite, 1 King Bed, with Sofa, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Pet Friendly, Non Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed, Pet Friendly, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, 1st Floor, Accessible, Non Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed, 1st Floor, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Roll-In Shower, Accessible, Non Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 2 Double Beds, Roll-In Shower, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, 1st Floor, Pet Friendly, Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, with Sofa, Non Smoking

Suite, 2 Queen Beds, with Sofa, Non Smoking

Suite, 2 Queen Beds, with Sofa, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Pet Friendly, Non Smoking

Standard Room, 2 Double Beds, Pet Friendly, Non Smoking

Standard Room, 2 Double Beds, Pet Friendly, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Suite, 2 Queen Beds, with Sofa, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Double Beds, 1st Floor, Pet Friendly, Smoking

  • Sleeps 4
  • 2 Double Beds

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About this property

Quality Inn & Suites Phoenix NW - Sun City

Suburban hotel with free breakfast and a 24-hour business center
This hotel features an outdoor pool, a 24-hour business center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include 24-hour room service, concierge services, and dry cleaning.
Quality Inn & Suites Phoenix NW - Sun City offers 96 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary newspapers and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Quality Inn & Suites Phoenix NW - Sun City. During your stay, you'll be within walking distance of The Quiltery. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 10 minutes by car from State Farm Stadium and 10 minutes from Peoria Sports Complex
A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. An outdoor pool, a library, and a terrace are also featured at the business-friendly Quality Inn & Suites Phoenix NW - Sun City. Free self parking is available.

Smoking is allowed in designated areas at this Youngtown hotel.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • Built in 1981
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Sun City Inn Youngtown
Sun City Inn
Sun City Youngtown
Quality Inn Youngtown
Quality Youngtown
Quality Inn Suites Phoenix NW Sun City
Quality Inn & Suites Phoenix NW - Sun City Hotel
Quality Inn & Suites Phoenix NW - Sun City Youngtown

Quality Inn & Suites Phoenix NW - Sun City Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 336 out of 1000 reviews
Rating 8 - Good. 246 out of 1000 reviews
Rating 6 - Okay. 159 out of 1000 reviews
Rating 4 - Poor. 114 out of 1000 reviews
Rating 2 - Terrible. 145 out of 1000 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Shoeleh

Disliked: Cleanliness, staff & service, property conditions & facilities
It look like not safe neighborhood when I ask the receptionist he told me that area mostly for homeless and drug users I didn't stay there I got another place much safer therefore I llost my money.
Stayed 1 night in Feb 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Needs some updating.
Stayed 1 night in Mar 2025

2/10 Terrible

Penny

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst experience!

They made us stand outside in the rain to check in. The rooms are dated musty and old. The road sounds were outrageously loud. I finally went and slept in my car. Very bad!
Stayed 1 night in Mar 2025

6/10 Okay

Joseph

Stayed 1 night in Mar 2025

2/10 Terrible

Jen

Stayed 1 night in Mar 2025

10/10 Excellent

Ruben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

Jennifer

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Poor condition And non smoking room stink like smoke
Stayed 3 nights in Mar 2025

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Youngtown

Room was clean, spacious and bed slept well. Breakfast was great, nice choices. The only thing I didnt like was the noise from busy street, then the planes flying over and then the trains. The hotel provided individually wrapped ear plugs and that helped.
Stayed 1 night in Mar 2025

4/10 Poor

Normajean

Travelled with family
Disliked: Cleanliness, property conditions & facilities

I would never stay here again.

When we got there, we were given room 128. The door to the room does not latch correctly because the door jam is damaged. The toilet handle keeps getting stuck so the toilet doesn’t flush all the time. The furniture is incredibly dated and dirty and so is the carpet. There was no Internet. The bathtub stopper had to be removed in order to drain the shower because the water just would build up into the tub. The air conditioner was incredibly noisy and quit working at one point, on the hottest day, of course. The refrigerator had such a loud noise we had to call to have them look at it, and all they did was unplug it and plug it back in. The bed was comfortable, but with the location, I didn’t feel very safe. We asked for a different room and we were told that they had nothing else available. They said they only move people if their maintenance issues and we had those and they still wouldn’t move us. When I complained about paying that much for a hotel with this kind of problems, they told me that they were not in charge of the rates and offered no discount or refund of any kind
Stayed 4 nights in Feb 2025

8/10 Good

Raquel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good.
Stayed 2 nights in Feb 2025

2/10 Terrible

Gabriel

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ll sum it up like this. Our hand towel had feces on it. The staff told me I did it and it was probably make-up. The attitude displayed by the staff was terrible. Customer service skills were poor. I didn’t ask for a refund or room switch. Just wanted to voice my concerns. They could care less. Don’t waste your money.
Stayed 2 nights in Feb 2025

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room smells like animals and moldy stuff. I will never stay again. The only chair in the room was falling apart and disgusting. I was afraid to sit or touch it. Ceiling in the bathroom was bulging. The walls were peeling away from the drywall.
Stayed 1 night in Feb 2025

6/10 Okay

Marlene

Travelled with family
Liked: Cleanliness, staff & service, amenities
When they provide you ear plugs in the room, you know, there's a noise problem. There is a very loud freight train that runs several times per day, including 3 times during sleep hours. The road in front of the place is a race track after 5 pm. The place is a motel not a hotel, each room with a door to the outside, which lowers my rating. It looked like there might have been some newer rooms on the front side area. We didnt have one. The furniture in our room was fine, beds as well. The bathroom had some mildew around tub and ceiling, and very small. Free breakfast was modest but worked out fine. Yogurt, microwavable breakfast sandwiches like a convenience store, biscuits and gravy and make your own waffles plus juice and coffee. Personally wouldnt be comfortable walking around after dark in the area. There were panhandlers and some homeless in the area. They told me at checkin that the Sheriff's group cycled around several times a day. Walkable to convenience store and Jack in Box fast food. Other food options are driveable in the broader area. In my opinion, was not the best value.
Stayed 3 nights in Feb 2025

4/10 Poor

Karen

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 7 nights in Feb 2025

4/10 Poor

Beth

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
As many other reviewers have stated this hotel is incredibly noisy the train throughout the night, racing cars with revvin engines and air conditioner was so loud we preferred to be hot rather than listen to it. There were black marks on top of the comforter and red stains in between the beds on the carpet The door was all banged up. Right next-door to a Motel 6 and that’s probably all you need to know!
Stayed 1 night in Feb 2025

4/10 Poor

marlene, Sterling

Stayed 1 night in Feb 2025

6/10 Okay

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

ASK FOR ROOM IN THE REAR!

It was very noisy being in the front in handicap room. Children above ran and was very audible. Luckily, that stopped at 9, so no problem. Very clean and spacious. Door lock was broken but lucky again that they had an interior door we could use.
Stayed 2 nights in Feb 2025

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly very attentive to help guests. The room was spacious very clean. The property was very clean.The pool was awesome
Stayed 2 nights in Feb 2025

8/10 Good

Chelsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

8/10 Good

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

6/10 Okay

Robert

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The overall facility needs to be updated. Flooring in our room needs to be replaced.
Stayed 4 nights in Feb 2025

6/10 Okay

Christine

Travelled with family
Liked: Staff & service
Very loud train horns at all hours of the day/night. Beware
Stayed 3 nights in Feb 2025

2/10 Terrible

Tom

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property sits right across from the train tracks. Every two hours all night. No maid service unless you request it even though its posted in theroom every third night. Terrible ibternet ser ice.
Stayed 4 nights in Feb 2025

6/10 Okay

Charlie

Stayed 2 nights in Feb 2025