SpringHill Suites Phoenix North

3.0 star property

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Photo gallery for SpringHill Suites Phoenix North

Exterior
Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, pool loungers
Reception
Premium bedding, desk, blackout curtains, iron/ironing board
Free daily self-service breakfast

Popular amenities

  • Hot tub
  • Parking available
  • Pool
  • Pet-friendly

Explore the area

Map
9425 N Black Canyon Hwy, Phoenix, AZ, 85021
  • Castles N' Coasters
    ‪3 min walk‬
  • Grand Canyon University
    ‪8 min drive‬
  • Biltmore Fashion Park
    ‪15 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪19 min drive‬

Room options

Suite, 1 King Bed (Hearing Accessible)

8.8 out of 10
Excellent
(3 reviews)
  • 37.7 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 37.7 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

7.2 out of 10
Good
(5 reviews)
  • 37.7 sq m
  • Sleeps 5
  • 2 Queen Beds

Suite, 2 Queen Beds (Mobility Accessible, Tub)

  • 37.7 sq m
  • Sleeps 5
  • 2 Queen Beds

Suite, 2 Queen Beds (Hearing Accessible)

  • 37.7 sq m
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed

8.2 out of 10
Very good
(46 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds

8.6 out of 10
Excellent
(46 reviews)
  • 38 sq m
  • Sleeps 5
  • 2 Queen Beds

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About this property

SpringHill Suites Phoenix North

Suburban hotel with free breakfast and a 24-hour fitness center
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a 24-hour business center. Free self-serve breakfast and free WiFi in public areas are also provided. Additionally, a hot tub, self parking, and coffee/tea in a common area are onsite. Housekeeping is available on request.
SpringHill Suites Phoenix North offers 81 accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with premium cable channels and Netflix. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at SpringHill Suites Phoenix North. During your stay, you'll be within walking distance of Castles N' Coasters. Enjoy features like free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free self-serve breakfast served daily
  • Free WiFi
  • Self parking and RV/bus/truck parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a 24-hour business center, a multilingual staff, and an elevator
  • Onsite recreation includes a 24-hour gym
  • Just a 3-minute drive from Castles N' Coasters and 10 minutes from Grand Canyon University
  • Cats and dogs welcome for a fee
SpringHill Suites Phoenix North offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. The business-friendly SpringHill Suites Phoenix North also features multilingual staff, coffee/tea in a common area, and dry cleaning/laundry services. For a fee, parking is available.

This Phoenix hotel is smoke free.

Guests are served free self-serve breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 5 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub (79 centimetre high)
  • Grab bar in shower (89 centimetre high)
  • Handrails in stairways (86 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Biodegradable coffee stirrers available
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 5.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Phoenix North
SpringHill Suites Marriott Hotel Phoenix North
SpringHill Suites Phoenix North
SpringHill Suites Phoenix North Hotel
Springhill Suites Phoenix Metrocenter Mall/i-17 Hotel Phoenix
Phoenix Springhill Suites
Springhill Suites Phoenix
SpringHill Suites Phoenix North Hotel
SpringHill Suites Phoenix North Phoenix
SpringHill Suites Phoenix North Hotel Phoenix

SpringHill Suites Phoenix North Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 507 out of 1003 reviews
Rating 8 - Good. 258 out of 1003 reviews
Rating 6 - Okay. 110 out of 1003 reviews
Rating 4 - Poor. 70 out of 1003 reviews
Rating 2 - Terrible. 58 out of 1003 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was close to where we were going.
Stayed 2 nights in Apr 2025

6/10 Okay

Dorinda

Stayed 2 nights in May 2025

10/10 Excellent

Oteilia, Savannah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
clean & updated with pool
Stayed 1 night in Apr 2025

10/10 Excellent

Stacie

Stayed 1 night in Apr 2025

8/10 Good

Hee youn

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I missed the entrance to the hotel, and it was hard to turn around and go back.
Stayed 1 night in Apr 2025

6/10 Okay

Ardean

Travelled with partner
Liked: Staff & service
Big rooms, clean, good breakfast. Sink was slow to drain. Looks like they are updating the hotel.
Stayed 1 night in Apr 2025

6/10 Okay

Patricia

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

Arlene

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
The room itself was nice. The staff was nice and the continental breakfast was good. I gave 3 stars for cleanliness because our room smelled strong of sweat and dirty shower drapes.
Stayed 2 nights in Apr 2025

6/10 Okay

Christina

Travelled with family
Disliked: Staff & service
I would like if they would clean more often. Other wise it was ok for the 2 day stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jorge Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

joseph

Travelled with group
Liked: Amenities, property conditions & facilities
Nice place with good service
Stayed 5 nights in Mar 2025

10/10 Excellent

Santos

Stayed 1 night in Apr 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Jenniffer

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel for a three-night stay but ended up checking out a day early because I simply couldn’t stand another night there. One of the main reasons I chose this place was the advertised continental breakfast, but that turned out to be very misleading. If you don’t get there early, don’t expect to be served anything. I was told “Sorry, it’s done” when I showed up within the breakfast hours, which is unacceptable. No effort to replenish anything or offer alternatives. Overall, disappointing experience. I would not recommend this hotel.
Stayed 4 nights in Apr 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Stayed 1 night in Apr 2025

8/10 Good

Suzannah

Stayed 1 night in Apr 2025

8/10 Good

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an accessible room (wish it was closer to the elevator) that was nice and clean. The biggest issue was that the overhead light and fan was operated by remote and people in other rooms could control ours, resulting in our light being turned on repeatedly in the middle of the night. We could turn it off but it was super annoying. Other than that, it was a good stay. Being right next to the highway, it was very loud out by the pool but nothing to be done about that.
Stayed 1 night in Apr 2025

10/10 Excellent

Myron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Always excellent.
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
UPGRADE YOUR KEY SYSTEM!!
Stayed 1 night in Mar 2025

2/10 Terrible

Tara

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Anna may

Stayed 2 nights in Mar 2025

10/10 Excellent

Nixie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Give that man a raise

Trey was absolutely amazing. He was so kind abs helped us in anyway he could. He walked us up to our room to make sure it was clean for us and was genuinely so kind to talk to.
Stayed 1 night in Apr 2025

10/10 Excellent

Brandon

Stayed 1 night in Mar 2025

10/10 Excellent

Stephon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025