DoubleTree by Hilton at the Entrance to Universal Orlando

4.0 star property

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Photo gallery for DoubleTree by Hilton at the Entrance to Universal Orlando

Outdoor pool
Coffee shop
50-inch flat-screen TV with cable channels, TV, pay films
Courtyard
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Hot tub
  • Parking available

Explore the area

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5780 Major Blvd, Orlando, FL, 32819
  • Orlando International Premium Outlets
    ‪9 min walk‬
  • Universal Studios Florida
    ‪13 min walk‬
  • The Wizarding World of Harry Potter™
    ‪3 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪18 min drive‬

Room options

Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(54 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Fitness)

  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(64 reviews)
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(110 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Fitness)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(22 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

9.0 out of 10
Wonderful
(70 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(658 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

8.2 out of 10
Very good
(30 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

8.6 out of 10
Excellent
(61 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

7.2 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Non Smoking, Corner

7.8 out of 10
Good
(6 reviews)
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking (Universal View)

8.6 out of 10
Excellent
(163 reviews)
  • Park view
  • Sleeps 4
  • 2 Queen Beds

Room (Parlor)

  • Sleeps 1
  • 1 Double Sofa Bed

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 Queen Bed

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About this property

DoubleTree by Hilton at the Entrance to Universal Orlando

Suburban hotel with 2 restaurants and bars
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour fitness center, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.
DoubleTree by Hilton at the Entrance to Universal Orlando offers 742 accommodations with MP3 docking stations and laptop-compatible safes. 50-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Orlando hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, safes, and phones. Housekeeping is provided on request.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

DoubleTree by Hilton at the Entrance to Universal Orlando's great location gets high marks from our customers. During your stay, you're just a quick walk from Universal Orlando Resort. You'll find features like free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free WiFi (speed: 50+ Mbps)
  • Options for a bite to eat or a refreshing drink include 2 restaurants, a coffee shop, a poolside bar, and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the cleanliness and overall comfort
  • 12 minutes by foot from Orlando International Premium Outlets and a 2-minute drive from Universal CityWalk
  • Cats and dogs welcome for a fee
DoubleTree by Hilton at the Entrance to Universal Orlando offers its guests a children's pool, an outdoor pool, a hot tub, and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a business center and 33 meeting rooms. A terrace, a vending machine, and an arcade/game room are also featured at the family-friendly DoubleTree by Hilton at the Entrance to Universal Orlando. Parking is available for a fee.

This 4-star Orlando hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.
American Grill - This restaurant serves dinner only. Guests can enjoy drinks at the bar.
Sunshine Cafe - This restaurant serves breakfast only. Open daily.
Pizza, Burgers, and More - This café serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.
Starbucks - Onsite coffee shop. Open daily.
Gelato Ice Cream Shop - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 33 per night; includes in/out privileges)
  • Secured valet parking on site (USD 41 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 16.99 to 29.99 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • American Grill
  • Gelato Ice Cream Shop
  • Pizza, Burgers, and More
  • Starbucks
  • Sunshine Cafe

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Hot tub
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 33 meeting rooms
  • Business centre

Outdoors

  • Firepit
  • In a state park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 18 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 1974
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per night
  • Only dogs and cats are allowed
  • Weight limit: 60 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 16.99 to 29.99 per person
  • Self parking fee: USD 33.00 per night (in/out privileges)
  • Secured valet parking fee: USD 41.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7 AM to 11 PM.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Entrance
DoubleTree Hilton Entrance Hotel
DoubleTree Hilton Entrance Hotel Orlando Universal
DoubleTree Hilton Entrance Universal Orlando
DoubleTree Hilton Orlando Universal
DoubleTree Orlando Universal
DoubleTree Orlando Universal Entrance
Hilton DoubleTree Orlando Universal
Hilton Entrance
Doubletree Orlando
Doubletree Universal
Orlando Doubletree
DoubleTree Hilton Entrance Universal Orlando Hotel
DoubleTree Hilton Entrance Universal Hotel
DoubleTree Hilton Entrance Universal
DoubleTree by Hilton at the Entrance to Universal Orlando Hotel

DoubleTree by Hilton at the Entrance to Universal Orlando Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 3646 out of 6538 reviews
Rating 8 - Good. 1397 out of 6538 reviews
Rating 6 - Okay. 722 out of 6538 reviews
Rating 4 - Poor. 378 out of 6538 reviews
Rating 2 - Terrible. 395 out of 6538 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Kalil

Liked: Staff & service, amenities
Disliked: Cleanliness
The shower head looked pretty gross upon check in. Too much limescale built up, luckily I travel with disinfectant wipes (the wipes did nothing for the limescale removal). The property is in the perfect location if you plan on going to Universal Studios or Epic Universe.
Stayed 2 nights in May 2025

6/10 Okay

Garfield

Travelled with partner
Liked: Cleanliness
I have stayed at different hotels in the past, and I will say this one was just ok. Check-in and check-out were fine, with no problem. The facilities were not bad, and there was nothing noteworthy. I did find the following odd, as I cannot recall having a room without a clock in it, not having the standard notepad and pen. I also found it odd that they have a QR code for hotel amenities, but once you access hotel information and try to communicate with a restaurant to order food, the links don't work, nor can you get a menu. They will gladly connect you to room service, but if you want to place an order to pick up food so as not to wait for your order, then no dice. Definitely not a deal breaker, but felt those small items were only missing.
Stayed 2 nights in May 2025

10/10 Excellent

Jose

Stayed 1 night in May 2025

4/10 Poor

Stephie

Travelled with partner
Disliked: Staff & service
I left in my room two finger rings and they just disappeared. I did the reclamation process and nothing. Btw they should have transportation to Universal City Walk.
Stayed 3 nights in May 2025

8/10 Good

Liliam

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay, really close from Universal, but rooms needs a little of care.
Stayed 1 night in Apr 2025

10/10 Excellent

PAULA, Vernon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had one booked after our cruise and planned to go to Universal Studios for my husbands birthday! It was so nice to be able to buy the tickets at the hotel. The shuttle to the park was nice too. We were supposed to fly home the next day but a mix up with our flight meant we needed to stay another night. Thank goodness the hotel was able to book us another night in our same room. I would stay here again.
Stayed 1 night in May 2025

10/10 Excellent

Jacquelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming hotel. Offers a warm chocolate chip cookie upon arrival. Clean room, lots of towels, spacious hot tub. Giant pool.
Stayed 2 nights in May 2025

8/10 Good

Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities
.
Stayed 2 nights in May 2025

10/10 Excellent

Satish, Fremont

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is excellent but as per the locations, parking, breakfast and dining is expensive
Stayed 2 nights in May 2025

8/10 Good

Miquel, Coral Springs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located next to Universal and close to good restaurant areas and the staff was gre and The hotel needs to improve some aspects like one of the elevators was out of service, the ice vending machine in our floor was out of service and the parking lot should be free if you ate staying in the hotel. $33 per day slef parking is not right. Valet is ok but self parking should be free.
Stayed 2 nights in May 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 2 nights in May 2025

4/10 Poor

ALVANDA

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed here about 5 years ago and remember it being good, it is horrible. Check in was awful we were there at 10pm with 3 service staff and only 1 wanted to work the rest were “cleaning their desk” . Room service did not visit our room we left at 7 am came back 4pm no towels, no cleaning nothing horrible! The pool floor was dirty, hot tub was closed due to a private event which made no sense since they were not using the hot tub. The entire second floor smelled like poop something happened with the pipes because it was smelling our bathroom as well. Overall horrible stay and will not be back.
Stayed 2 nights in May 2025

8/10 Good

Alvin

Travelled with family
I liked the location being close to Universal and the bus pickup but the room we stayed in 357 needed repair, the door stuck and had to be kicked to get it open, the shower head leaked down the back wall a bit. The maid came to our room but did not speak English but we got the towels we needed. The beds were very comfortable
Stayed 2 nights in May 2025

8/10 Good

Melissa Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay
Stayed 4 nights in May 2025

4/10 Poor

Mahdi

Travelled with partner
Disliked: Cleanliness
The property was in poor condition.
Stayed 1 night in Mar 2025

10/10 Excellent

corie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff and hotel was amazing
Stayed 2 nights in May 2025

10/10 Excellent

Chelsea

Stayed 1 night in May 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed staying here. It has a little of everything and really close to universal if thats what u are doing. I would highly recommend staying here anytime. Plus all the free COOKIES u want!!!!!
Stayed 2 nights in May 2025

6/10 Okay

Nichole

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2025

2/10 Terrible

Roberto

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities
Housekeeping does not go to your room every day and they don’t give you fresh towels. I called the reception and they just did not do anything about it. Also the ice machines on level 8, 9& 10 do not work. And the vent from the restroom don’t work so when you take a shower all steam stays and it smells humid in the room. The only thing I like was that it was right across from Universal Studios. Other than that it sucks
Stayed 3 nights in May 2025

4/10 Poor

Stacy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Our room was not clean. The shower curtain had brown stuff all over it and the shower was really dirty. I had to clean the shower. Our room was also very hot. It took all night to get it to cool down. Thank goodness I brought a small fan.
Stayed 1 night in May 2025

10/10 Excellent

Jerome

Stayed 1 night in May 2025

6/10 Okay

David

Liked: Cleanliness
Disliked: Staff & service
Check in was very slow. Hilton honours people get absolute priority over people in the other line. Did not appreciate that.
Stayed 1 night in May 2025

10/10 Excellent

Louie

Stayed 1 night in May 2025

10/10 Excellent

VANESSA

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in May 2025