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Novotel Phu Quoc Resort

5.0 star property

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Photo gallery for Novotel Phu Quoc Resort

Enjoy a serene beachfront setting with ocean views and lounge chairs shaded by palm trees.
Baked goods and sweet treats are artfully arranged on wooden racks and trays.
Surrounded by lush gardens and palm trees, this hotel offers a tranquil atmosphere with outdoor lounge areas and a contemporary design.
Relax in a serene room with a large bed, a nightstand, and a ceiling fan, offering a view of a lush tropical garden and beach.
Relax in a comfortable dining or social area with wicker chairs and a round table, surrounded by potted plants and geometric partitions.

Popular amenities

  • Free airport shuttle
  • Bar
  • All-inclusive
  • Gym

Explore the area

Map
Duong Bao Hamlet, Duong To Commune, Phu Quoc, An Giang
  • Sonasea Phu Quoc Night Market
    ‪1 min walk‬
  • Sonasea Beach
    ‪5 min walk‬
  • Phu Quoc Beach
    ‪9 min drive‬
  • Phu Quoc (PQC-Phu Quoc Intl.)
    ‪9 min drive‬

Room options

View all photos for Superior Double Room, 1 Double Bed, Ocean View

1 bedroom, minibar, in-room safe, individually decorated

Superior Double Room, 1 Double Bed, Ocean View

9.6 out of 10
Exceptional
(8 reviews)
  • 29 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Bungalow, 1 King Bed

1 bedroom, minibar, in-room safe, individually decorated

Deluxe Bungalow, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 39 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

8.0 out of 10
Very good
(2 reviews)
  • 40 sq m
  • Resort view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 2 Single Beds

1 bedroom, minibar, in-room safe, individually decorated

Superior Room, 2 Single Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 29 sq m
  • Resort view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Double Room, 1 Double Bed

1 bedroom, minibar, in-room safe, individually decorated

Superior Double Room, 1 Double Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 29 sq m
  • Resort view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Bungalow, 1 King Bed, Private Pool

Deluxe Bungalow, 1 King Bed, Private Pool

Deluxe Bungalow, 1 King Bed, Private Pool

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Suite, 1 Double Bed

1 bedroom, minibar, in-room safe, individually decorated

Superior Suite, 1 Double Bed

  • 51 sq m
  • Resort view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Bungalow, 1 King Bed, Private Pool, Beachfront

Deluxe Bungalow, 1 King Bed, Private Pool, Beachfront

Deluxe Bungalow, 1 King Bed, Private Pool, Beachfront

10.0 out of 10
Exceptional
(5 reviews)
  • 57 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room, 2 Single Beds, Ocean View

1 bedroom, minibar, in-room safe, individually decorated

Superior Twin Room, 2 Single Beds, Ocean View

8.6 out of 10
Excellent
(4 reviews)
  • 29 sq m
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

Family Room, Multiple Beds

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

Similar properties

Relax by the resort's central pool surrounded by palm trees and lounge areas, offering scenic views.

Pullman Phu Quoc Beach Resort

  • On private beach
  • Pool
  • Spa
  • Free airport shuttle
4.6 out of 5, Wonderful, (228)
The price is €140
for 1 room
includes taxes & fees
9 Aug - 10 Aug
Pullman Phu Quoc Beach Resort

About this property

Novotel Phu Quoc Resort

Luxury resort on the beach, with 2 outdoor pools
Catch some rays at the beach or spend the day relaxing at Novotel Phu Quoc Resort's full-service spa. Then enjoy a meal at one of the resort's 2 restaurants. Housekeeping is available on request.
Novotel Phu Quoc Resort offers 366 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. 42-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor tennis courts and a health club are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us they can't get enough of the helpful staff at Novotel Phu Quoc Resort. During your stay, you'll be connected to a shopping center, and just a quick walk from Sonasea Phu Quoc Night Market. Features include free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine at Food Exchange, one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Indulge with facials, aromatherapy, or body treatments at the spa
  • Services include a free kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes 2 outdoor tennis courts, a gym, and yoga classes
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • 13 minutes by car from Phu Quoc Night Market and 15 minutes from Phu Quoc Beach
  • Free airport shuttle service
Some rates at Novotel Phu Quoc Resort are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Novotel Phu Quoc Resort offers its guests a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and a health club. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a beach bar. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this resort measures 5059 square feet (470 square meters) and includes conference space. A children's pool, spa services, and a library are also featured at the luxury Novotel Phu Quoc Resort. A roundtrip airport shuttle is free at scheduled times. Limited free parking is available on a first-come, first-served basis.

This 5-star Phu Quoc resort is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Food Exchange - This restaurant specializes in international cuisine and serves lunch and dinner.
Lounge Bar - Onsite lobby lounge. Open daily.
Phu Quoc Seafood - Onsite seafood restaurant. Open daily.
Ocean Bar - Onsite bar. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Novotel Phu Quoc Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, French, Portuguese, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 7:30 AM to 9:00 PM at scheduled times
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: VND 408,000 for adults and VND 204,000 for children
  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Food Exchange
  • Lounge Bar
  • Ocean Bar
  • Phu Quoc Seafood

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Library
  • Playground
  • Tennis lessons
  • Volleyball
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free cot
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5,059 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (73 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Phu Quoc Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for VND 900000.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 408000 for adults and VND 204000 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 900000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Novotel Phu Quoc Resort offers transfers from the airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Novotel Phu Quoc Resort
Novotel Phu Quoc
Novotel Phu Quoc Resort Phu Quoc Island, Vietnam
Novotel Resort
Novotel Phu Quoc Resort Hotel Phu Quoc Island
Novotel Phu Quoc Resort (opening February 2016)
Novotel Phu Quoc Resort (opening January 2016)
Vietnam
Novotel Phu Quoc Resort Resort
Novotel Phu Quoc Resort Phu Quoc
Novotel Phu Quoc Resort Resort Phu Quoc
Novotel Phu Quoc Resort Hotel Phu Quoc Island

Novotel Phu Quoc Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 372 out of 677 reviews
Rating 8 - Good. 205 out of 677 reviews
Rating 6 - Okay. 71 out of 677 reviews
Rating 4 - Poor. 13 out of 677 reviews
Rating 2 - Terrible. 16 out of 677 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Rich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice resort that could be nicer. There are several areas around the resort that show stains on the flooring or grounds. In the common hallways there are multiple leaks from the ceiling. My room was very nice and well appointed. The food and beverage were considerably more expensive than other places in Vietnam, so if you are visiting here after travelling elsewhere in Vietnam - be prepared for the jump in prices!
Stayed 3 nights in Apr 2025

10/10 Excellent

desiree

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

Chun Wai Connie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Jenn Wei

Stayed 4 nights in Mar 2025

6/10 Okay

khoi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was good except the foods in the restaurant wasn’t good. we were very disappointed about the foods. foods rating was about 2.5 to 3 star
Stayed 3 nights in Feb 2025

10/10 Excellent

Sotir

Stayed 6 nights in Feb 2025

10/10 Excellent

Nhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 2 nights in Jan 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort. Highly recommend
Stayed 3 nights in Jan 2025

6/10 Okay

Richard

Liked: Amenities
It was a great place but the Christmas party lasted too long and the music was too loud. Every room can hear it.
Stayed 5 nights in Dec 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Novotel is definitely a great resort for families. It has a ton of amentities including a weekly activity schedule that has something for everyone. Free bicycles, tennis, kayaking, paddle boarding, etc. Always something to do if you'd prefer to stay on resort grounds. The staff are very friendly and are quick to help. I know it's not common outside the US, but tipping the buggy drivers or room cleaners is always appreciated. Negatives Tourists. The amount of families that do not watch their kids, let them run rampant or the amount of adults that act incredibly entitled is astounding. During my 4 days, I witnessed a grown man sitting in the entrance fountain lounging like it was a pool, a woman take a paddleboard that was reserved for another guest and would not return it even after I told her the rental guidelines, a father letting his child walk along the outside border of the infinity pool on the other side of the glass where the drop was about 4 meters. If you go travel to another country that's not your own, please don't be that kind of tourist.
Stayed 3 nights in Dec 2024

8/10 Good

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bel endroit

Déjeuner excellent, belle chambre avec vue sur la mer, bien entretenue, personnel attentionné. Le seul inconvénient est la musique techno le dimanche en fin de journée sur le bord de la piscine et la plage qui vient troubler la quiétude au coucher du soleil
Stayed 3 nights in Dec 2024

10/10 Excellent

Gurulugoda Koralagay Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spend 6 nights here Nice property with sauna steam room nice private beach best 👌 loved it will be back soon
Stayed 6 nights in Nov 2024

10/10 Excellent

Samantha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, the pools were fantastic. Spacious rooms and very clean. Staff were very helpful and friendly. Highly recommend
Stayed 4 nights in Sep 2024

10/10 Excellent

Bernard

Travelled with partner
Very clean everywhere, super
Stayed 11 nights in Jun 2024

10/10 Excellent

Sandagdorj

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice and clean comfortable. I would go there again
Stayed 5 nights in Apr 2024

10/10 Excellent

ZACKERY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and comfortable.
Stayed 3 nights in Mar 2024

6/10 Okay

TOMMY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is good. But we found ants and mosqitos in the room. Bathroom water is on and off. One outlet on the wall does not work.
Stayed 3 nights in Feb 2024

8/10 Good

Dmitry, Sunny Isles

Liked: Cleanliness, staff & service, amenities
No idea
Stayed 21 nights in Jan 2024

6/10 Okay

choi

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Feb 2024

10/10 Excellent

SHENG HSIUNG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Thanh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the buffet, good customer services, and convenient.
Stayed 2 nights in Dec 2023

10/10 Excellent

akito

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2nd time phu qock

Stayed as a family of 2 adults and 2 children. There is no view from the room, you should get a room with an ocean view. The space is small. It's a little cramped for 4 people. The hotel is large and has a great pool. Breakfast is delicious. Convenient free airport shuttle. There are many restaurants within a 1-minute walk from the hotel. You can also eat cheaply.
Stayed 4 nights in Nov 2023

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great retreat

Amazing grounds and rooms. We stayed in a bungalow with beautiful views of the beach and own private pool. The staff were attentive and very helpful. Own room was very clean and well maintained. Thank you for a great stay.
Stayed 3 nights in Nov 2023

10/10 Excellent

OFFER

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great property great hotel. The only problem that stuff do not speak English most of them. Do not understand a word you’re telling them even the people in the lobby. Don’t understand enough.
Stayed 3 nights in Nov 2023