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Novotel Phu Quoc Resort

5.0 star property

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Photo gallery for Novotel Phu Quoc Resort

2 bars/lounges, lobby lounge
Creator video
Land view from property
Deluxe Bungalow, 1 King Bed, Private Pool, Beachfront
Deluxe Bungalow, 1 King Bed, Private Pool, Beachfront | View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Sonasea Villas and Resort, Group 5, Duong Bao Area, Duong To, Phu Quoc, An Giang, 92500
  • Place, Sonasea Phu Quoc Night Market
    ‪2 min walk‬
  • Place, Sonasea Beach
    ‪3 min walk‬
  • Place, Waterfront Beach Square
    ‪5 min drive‬
  • Airport, Phu Quoc (PQC-Phu Quoc Intl.)
    ‪14 min drive‬

Room options

View all photos for Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

  • Resort view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room, 1 Double Bed

Minibar, in-room safe, individually decorated, individually furnished

Superior Double Room, 1 Double Bed

9.2 out of 10
Wonderful
(5 reviews)
  • Resort view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds

Minibar, in-room safe, individually decorated, individually furnished

Superior Room, 2 Single Beds

9.6 out of 10
Exceptional
(5 reviews)
  • Resort view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • Resort view
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Bungalow, 1 King Bed

Deluxe Bungalow, 1 King Bed

Deluxe Bungalow, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • Resort view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Double Room, 1 Double Bed, Ocean View

Superior Double Room, 1 Double Bed, Ocean View

Superior Double Room, 1 Double Bed, Ocean View

9.6 out of 10
Exceptional
(8 reviews)
  • Ocean view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Bungalow, 1 King Bed, Private Pool, Beachfront

Deluxe Bungalow, 1 King Bed, Private Pool, Beachfront

Deluxe Bungalow, 1 King Bed, Private Pool, Beachfront

10.0 out of 10
Exceptional
(5 reviews)
  • Beach view
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Bungalow, 1 King Bed, Private Pool

A hotel room with a bed, a desk, a chair, a ceiling fan, and a view through the glass doors.

Deluxe Bungalow, 1 King Bed, Private Pool

  • Garden view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Twin Room, 2 Single Beds, Ocean View

Superior Twin Room, 2 Single Beds, Ocean View

Superior Twin Room, 2 Single Beds, Ocean View

8.8 out of 10
Excellent
(6 reviews)
  • Ocean view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

A straw hat with a black ribbon on a bed with white pillows and a book.

Deluxe Room, 1 King Bed

  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds

Family Room, Multiple Beds

  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Double Bed, Pool View

Minibar, in-room safe, individually decorated, individually furnished

Superior Room, 1 Double Bed, Pool View

  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds, Pool View

Minibar, in-room safe, individually decorated, individually furnished

Superior Room, 2 Single Beds, Pool View

  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

Similar properties

Outdoor pool, pool umbrellas, pool loungers
Best Western Premier Sonasea Phu Quoc
Phu Quoc
  • Pool
  • Breakfast included
  • Spa
  • Free airport shuttle
4.3 out of 5, Excellent, 422 reviews
The price is €76
includes taxes & fees
16 Jun - 17 Jun
Best Western Premier Sonasea Phu Quoc

About this property

Novotel Phu Quoc Resort

Catch some rays at the beach or spend the day relaxing at Novotel Phu Quoc Resort's full-service spa. Then enjoy a meal at one of the resort's 2 restaurants. Housekeeping is available on request.
Novotel Phu Quoc Resort offers 366 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. 42-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor tennis courts and a health club are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us they can't get enough of the helpful staff at Novotel Phu Quoc Resort. During your stay, you'll be connected to a shopping center, and just a quick walk from Sonasea Phu Quoc Night Market. Features include free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine at Food Exchange, one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Indulge with facials, aromatherapy, or body treatments at the spa
  • Services include a free kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes 2 outdoor tennis courts, a gym, and yoga classes
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Steps from Sonasea Phu Quoc Night Market and 8 minutes by foot from Sonasea Beach
  • Free airport shuttle service
Some rates at Novotel Phu Quoc Resort are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Novotel Phu Quoc Resort offers its guests a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and a health club. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a beach bar. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this resort measures 5059 square feet (470 square meters) and includes conference space. A children's pool, spa services, and a library are also featured at the luxury Novotel Phu Quoc Resort. A roundtrip airport shuttle is free at scheduled times. Limited free parking is available on a first-come, first-served basis.

This 5-star Phu Quoc resort is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Food Exchange - This restaurant specializes in international cuisine and serves lunch and dinner.
Lounge Bar - Onsite lobby lounge. Open daily.
Phu Quoc Seafood - Onsite seafood restaurant. Open daily.
Ocean Bar - Onsite bar. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Novotel Phu Quoc Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 8:30 AM to 6:00 PM at scheduled times
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: VND 450,000 for adults and VND 250,000 for children
  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Food Exchange
  • Lounge Bar
  • Ocean Bar
  • Phu Quoc Seafood

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Library
  • Playground
  • Tennis lessons
  • Volleyball
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • In-room cot
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5,059 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (73 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Phu Quoc Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for VND 1200000 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 450000 for adults and VND 250000 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1200000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Novotel Phu Quoc Resort offers transfers from the airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Novotel Phu Quoc Resort
Novotel Phu Quoc
Novotel Phu Quoc Resort Phu Quoc Island, Vietnam
Novotel Resort
Novotel Phu Quoc Resort Hotel Phu Quoc Island
Novotel Phu Quoc Resort (opening February 2016)
Novotel Phu Quoc Resort (opening January 2016)
Vietnam
Novotel Phu Quoc Resort Resort
Novotel Phu Quoc Resort Phu Quoc
Novotel Phu Quoc Resort Resort Phu Quoc
Novotel Phu Quoc Resort Hotel Phu Quoc Island

Novotel Phu Quoc Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 425 out of 781 reviews
Rating 8 - Good. 230 out of 781 reviews
Rating 6 - Okay. 80 out of 781 reviews
Rating 4 - Poor. 23 out of 781 reviews
Rating 2 - Terrible. 23 out of 781 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Santina

Liked: Cleanliness, amenities, property conditions & facilities
Great position and a nice hotel with good amenities.
Stayed 10 nights in Jan 2026
Verified

10/10 Excellent

Savinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel featuring an impressive pool and beautiful beach.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Quyen

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staffs were super friendly and helpful. We enjoyed our vacation and will definitely come back.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Praveen

Liked: Cleanliness, amenities, property conditions & facilities
Good location and just next to Sona Sea Night Market. Rooms were clean and staffs were well behaved. Thanks for accommodating us.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Jean-Philippe

Liked: Cleanliness, amenities, property conditions & facilities
Housekeeping was very well done, hotel grounds is beautiful and well maintained. Breakfast buffet had plenty of delicious options.
Stayed 12 nights in Dec 2025
Verified

10/10 Excellent

Abtin

Liked: Cleanliness, staff & service, amenities
Nice hotel. Nice staff. Great breakfast.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

DAVID

Liked: Cleanliness, amenities, property conditions & facilities
David was very helpful and welcoming.
Stayed 9 nights in Nov 2025
Verified

8/10 Good

KAI TAI

Liked: Cleanliness, staff & service, amenities
Very convenient location, just opposite to a night market. Value for money
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service
Room And pool
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly and helpful. Hein FO especially gave a lot of good assistance and suggestions.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

suk fun

Liked: Cleanliness, staff & service, property conditions & facilities
LOVELY PLACE AND breakfast is very delicious.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place back into the beach, night market and dinning just out side the resort. Will come back if to Novotel the sad this is Phu Quốc is over rated it nothing special.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Knut Erik Endal

Liked: Cleanliness, staff & service, amenities
Good room, good food, good beach, good training facilities. Not the best alcoholic drinks and a bit difficult to get a sunbed
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Fayme

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and very close to the beach! Beautiful resort with multiple swimming pools and breakfast buffet was very nice, plenty of options to select from.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed a fantastic stay here. The staff and service provided a comfortable and enjoyable experience. Accomodation, food and amenities were great quality!
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Leo

Liked: Cleanliness, amenities, property conditions & facilities
There are two things we particularly like about this resort. First, there are two swimming pools, which give guests good options for relaxing. We especially enjoyed the villa section, with its small tree-lined paths where we took a walk every day. The breakfast offers a good variety, and the seating area provides plenty of comfortable options. We dined at the seafood restaurant three times and really enjoyed it. The staff are very friendly and helpful throughout the resort. If we come back next time, we will probably book a bigger room. One thing that could be improved is the Wi-Fi, as it was quite slow in our room and in the dining area.
Stayed 12 nights in Feb 2026
Verified

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great variety of breakfast options, all very fresh. The staff were also very accommodating and friendly! Great that there were also 2 pools to ensure crowds were minimal. Overall a very pleasant experience, would recommend to family and friends!
Stayed 8 nights in Oct 2025
Verified

10/10 Excellent

Clare

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Gurulugoda Koralagay Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spend 6 nights here Nice property with sauna steam room nice private beach best 👌 loved it will be back soon
Stayed 6 nights in Nov 2024
Verified

10/10 Excellent

Thanh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pools good buffet clean rooms beautiful beach
Stayed 4 nights in Mar 2023
Verified

10/10 Excellent

Kjetil

Liked: Amenities, property conditions & facilities
I had a superior suite. Unfortunately, I got the garden view, which is not nice. The hotel itself is very good, and my favorite is probably the pool area with fantastic sunset view. There is a nice beach right at the hotel with some activities. Breakfast has a lot of options, but is very crowded (February 2026). The steakhouse on-premises is very good. Room was spacious, but some issues: Small ants in the room, shower water didn't get really warm, A/C in living room was not working well, and the safe deposit box needed change of batteries. There is a night market right by the hotel with lots of restaurants and services. Friendly staff. Would recommend.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort. Highly recommend
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was great, amazing breakfast, great facilities and helpfull and friendly staff.
Stayed 6 nights in Sep 2023
Verified

8/10 Good

Sasi K.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Phu Quoc Visit

All went well with the assistance of Ms Trang & all the supporting staff. Food at the restaurant was very good Probably make another visit soon
Stayed 5 nights in Jun 2025
Verified

8/10 Good

Gar Men

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay experience

Nice environment with efficient room services. The facilities are children friendly. The breakfast are delicious with variety of choices.
Stayed 3 nights in May 2025