"let me start by thanking - Mai, Avi, Aof, Wa from Sala Sawasdee Lobby bar - who outstanding...and took care of every single minor details and made my ... " More
19 Dec 2022 by JW Marriott Phuket Resort & Spa
Firstly, we would like to thank you for staying with us and for taking the time to share your thoughts and comments in regards to your stay at JW Marriott Phuket Resort & Spa. We sincerely apologize for any issues and service deficiencies you have encountered at the resort. Rest assured that we have personally followed up the matter with the various departments in order for them to address your highlighted and ensure we improve our service delivery. Thank you for your comments and we are looking forward to welcome you soon back to the warmth and hospitality of JW Marriott Phuket Resort & Spa.
10 Oct 2022 by JW Marriott Phuket Resort & Spa
Thank you so much for your kind review. We truly appreciated your comment and glad to learn that you had a great stay with us and enjoyed services we provided.Thank you again and we are looking forward to welcoming you back at our resort again soon.
17 Feb 2020 by JW Marriott Phuket Resort and Spa
Dear Sir or Madam, Thank you very much for your review of JW Marriott Phuket Resort and Spa. We truly appreciate your kind comment, and we are delighted to know that you had a pleasant stay and enjoy the service we provided. We thank you once again for your feedback and look forward to welcoming you back to JW Marriott Phuket Resort and Spa soon. Thank you and Best regards,
24 Oct 2019 by Golf Duty Manager
Thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Phuket.
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. At JW Marriott Phuket Resort & Spa, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 3 bars/lounges. WiFi and wired Internet are free in public spaces. This luxury resort also offers a free kid's club, a children's pool and outdoor tennis courts. Self parking is free. This 5-star Mai Khao resort is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired internet
Free self parking
JW Marriott Phuket Resort & Spa offers 262 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 37-inch LCD televisions come with premium satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Cucina – Overlooking the ocean and pool, this restaurant specialises in Italian cuisine and only serves dinner. Reservations are required.
Andaman Grill – This beachfront steakhouse specialises in seafood and only serves dinner. Reservations are required. Open daily.
JW Cafe – Overlooking the ocean and pool, this restaurant specialises in international cuisine and only serves breakfast. Reservations are required. Open daily.
Ginja Taste – This beachfront restaurant specialises in Thai cuisine and only serves dinner. Reservations are required. Open daily.
Benihana – This restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required. Open daily.
24-hour room service is available.
A private beach, an outdoor tennis court and complimentary bicycles are featured at the resort. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a spa tub, a steam room and a 24-hour fitness centre.
Children aged under 12 years old are not allowed in the swimming pool without adult supervision.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The Spa has 16 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a spa tub.
The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
JW Marriott Phuket Resort & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards and cash. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.