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Novotel Phuket City Phokeethra Hotel

5.0 star property

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Photo gallery for Novotel Phuket City Phokeethra Hotel

Breakfast, lunch served; local and international cuisine, garden views
2 bars/lounges, lobby lounge, rooftop bar
Indoor pool, outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas
2 bars/lounges, lobby lounge, rooftop bar
City view from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Room service
  • Gym

Explore the area

View in a map
40/5 Chanajaroen Road, Tambon Talad Yai, Amphur Muang, Phuket, 83000
  • Place, Phuket Weekend Market
    ‪10 min walk‬
  • Place, Limelight Avenue Phuket
    ‪12 min walk‬
  • Place, Patong Go-Kart Speedway and Phuket Offroad Fun Park
    ‪3 min drive‬
  • Airport, Phuket (HKT-Phuket Intl.)
    ‪42 min drive‬

Room options

View all photos for Executive Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Executive Room, 1 King Bed

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room, 2 Single Beds

Executive Twin Room, 2 Single Beds

Executive Twin Room, 2 Single Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(16 reviews)
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Bedrooms, Balcony

City view

Deluxe Room, 2 Bedrooms, Balcony

  • City view
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

8.0 out of 10
Very good
(3 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Balcony

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Single Beds, Balcony

8.0 out of 10
Very good
(3 reviews)
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room, 2 Double Beds

1 bedroom, premium bedding, minibar, in-room safe

Family Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite

1 bedroom, premium bedding, minibar, in-room safe

Executive Suite

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Novotel Phuket City Phokeethra Hotel

Luxury hotel with a full-service spa and bars
This hotel features a full-service spa, an indoor pool, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a restaurant, 2 bars/lounges, and a 24-hour fitness center are onsite. Housekeeping is available on request.
Novotel Phuket City Phokeethra Hotel offers 180 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us they can't get enough of the helpful staff at Novotel Phuket City Phokeethra Hotel. During your stay, you're just a quick walk from Phuket Monkey School. You'll find features like free WiFi in public areas and free self parking, plus 2 bars.
  • Free WiFi
  • Free self parking
  • Enjoy local and international cuisine and garden views while dining at Amor
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools
  • Indulge with deep-tissue massages, body treatments, or aromatherapy at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • 13 minutes by foot from Phuket Weekend Market and a 2-minute drive from Saphan Hin Mining Monument
  • Airport, shopping center, and ferry terminal shuttle service available for a fee
Novotel Phuket City Phokeethra Hotel offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A children's pool, a 24-hour fitness center, and a rooftop terrace are also featured at the luxury Novotel Phuket City Phokeethra Hotel. An airport shuttle (available 24 hours) and a ferry terminal shuttle are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Phuket hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.
Amor - Overlooking the garden, this restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Lua Lobby Bar - Overlooking the garden, this lobby lounge serves light fare only. Open daily.
Estrela Sky Lounge - Overlooking the ocean, this rooftop bar serves light fare only. Happy hour is offered. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; THB 650 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Amor
  • Estrela Sky Lounge
  • Lua Lobby Bar

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Hot stone massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible bathtub
  • Braille/raised signage
  • Doorbell and phone notification
  • Lever door handles
  • Lift (90 centimetre wide door)
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 18 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 16 children stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 1100.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 1000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 650 per person
  • Airport shuttle fee: THB 900 per vehicle (one-way)
  • Airport shuttle fee per child: THB 750 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Novotel Phuket City Phokeethra Hotel offers transfers from the ferry terminal and airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 16 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Phuket Phokeethra Hotel
Novotel Phokeethra
Novotel Phuket Phokeethra Town
Novotel Phuket Phokeethra opening August 2016 Hotel
Novotel Phokeethra opening August 2016 Hotel
Novotel Phuket Phokeethra opening August 2016
Novotel Phokeethra opening August 2016
Novotel Phokeethra Hotel
Novotel Phuket Phokeethra (opening August 2016)
Novotel Phuket Phokeethra (opening September 2016)
Novotel Phuket Phokeethra (opening Octoberber 2016)

Novotel Phuket City Phokeethra Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 179 out of 295 reviews
Rating 8 - Good. 82 out of 295 reviews
Rating 6 - Okay. 22 out of 295 reviews
Rating 4 - Poor. 8 out of 295 reviews
Rating 2 - Terrible. 4 out of 295 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service!
Stayed 2 nights in Jul 2025

8/10 Good

Fayez, baton rouge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 3 nights in Jul 2025

10/10 Excellent

Gerardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Jaeyong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Xu Xiang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Hwee-Joo

Stayed 3 nights in Jun 2025

10/10 Excellent

Gareth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, great breakfast. Recommended.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cool hotel in a cool town...

My little family and I have visited the hotels rooftop bar and restaurant many times as we are locals in Phuket, but this was the first time we treated ourselves to enjoy a night and breakfast here. As we expected our time there was super lovely, the staff in every position of the hotel are so nice and friendly, our room was perfect and more than we hoped for and a little surprise for my daughter there is now a cool play area for kids 🙂
Stayed 1 night in May 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel in the middle of the city, staff was very friendly and a great pool with a great view
Stayed 1 night in May 2025

8/10 Good

sophia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Basmah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The perfect hotel stay

Great location a short 15 minute walk from Old Town. Very helpful tourist desk. Phenomenal breakfast selection including local cuisine, low fat / healthy options and soya milk for people with dietary needs. Diverse, air conditioned fitness centre.
Stayed 2 nights in Apr 2025

10/10 Excellent

Joseph

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful and welcoming, hotel is clean and pleasant, rooms are well sized and comfortable. Dining in the block around is limited, recommend a quick taxi to old town nearby for lots of good bars and restaurants.
Stayed 1 night in Apr 2025

10/10 Excellent

Vincent Jesus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel in the City

Great stay. The rooftop view and bar were excellent 👌 We would definitely stay here again.
Stayed 3 nights in Apr 2025

8/10 Good

Jennifer

Travelled with family
Disliked: Property conditions & facilities
Half decent location, reception staff nice. Restaurant staff could be abit friendlier and hotel a little dated. Hair dryer was terrible, almost like a toy, barely dried hair after an hour
Stayed 2 nights in Apr 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Darrin

Liked: Cleanliness, staff & service, property conditions & facilities
Geeat decor
Stayed 1 night in Mar 2025

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Alison

Stayed 1 night in Mar 2025

10/10 Excellent

Nicolas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place
Stayed 1 night in Mar 2025

10/10 Excellent

Ryan, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, nice pool and roof bar excellent view and happy hour
Stayed 1 night in Mar 2025

8/10 Good

Assunta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Chinda

Stayed 2 nights in Feb 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Unique property. Somewhat odd location. Very clean. Breakfast buffet is great. Pool looks nice but is only for wading. Smelly elevator shaft.
Stayed 2 nights in Jan 2025