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Novotel Phuket Resort

4.0 star property

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Photo gallery for Novotel Phuket Resort

Outdoor pool, pool umbrellas, pool loungers
Property video
Lobby
Restaurant
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Reviews

8.4 out of 10
Very good

Popular amenities

  • All-inclusive
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
282 Phrabaramee Rd, Patong Beach, Patong, Phuket, 83150
  • Place, Patong Beach
    ‪2 min walk‬
  • Place, Kalim Beach
    ‪7 min walk‬
  • Place, Bangla Road
    ‪2 min drive‬
  • Airport, Phuket (HKT-Phuket Intl.)
    ‪36 min drive‬

Room options

View all photos for Room (1 Double bed, 1 Bunk bed)

Room (1 Double bed, 1 Bunk bed)

Room (1 Double bed, 1 Bunk bed)

  • 38 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Deluxe Room, 1 King Bed, Pool Access

Deluxe Room, 1 King Bed, Pool Access

Deluxe Room, 1 King Bed, Pool Access

10.0 out of 10
Exceptional
(4 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room, 1 Double Bed, Balcony, Sea View

Deluxe Double Room, 1 Double Bed, Balcony, Sea View

Deluxe Double Room, 1 Double Bed, Balcony, Sea View

9.6 out of 10
Exceptional
(9 reviews)
  • 38 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 2 Single Beds, Balcony, Sea View

Room, 2 Single Beds, Balcony, Sea View

Room, 2 Single Beds, Balcony, Sea View

7.0 out of 10
Good
(2 reviews)
  • 38 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds

View all photos for Family Suite, 1 King Bed

Family Suite, 1 King Bed

Family Suite, 1 King Bed

  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

8.4 out of 10
Very good
(5 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Single Beds

Similar properties

Exterior
Novotel Phuket Vintage Park
  • Pool
  • Spa
  • Kids’ pool
  • Parking included
4.3 out of 5, Excellent, 1,002 reviews
The price is €213
includes taxes & fees
22 Jan - 23 Jan 2026
Novotel Phuket Vintage Park

About this property

Novotel Phuket Resort

Beach fun in outdoor pool, near Patong Beach
At Novotel Phuket Resort, spend the day relaxing on the nearby beach or pampering yourself at the resort's full-service spa. Housekeeping is available on request.
Novotel Phuket Resort offers 217 air-conditioned accommodations with safes and bathrobes. 42-inch LED televisions come with digital channels. Bathrooms include showers and slippers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Novotel Phuket Resort. During your stay, you're just a quick walk from Patong Beach. Enjoy features like free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Enjoy local and international cuisine while dining at Coffe House
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to facials, Swedish massages, or body wraps at the spa
  • Services include babysitting, a free kid's club, and dry cleaning/laundry
  • Onsite recreation includes a gym, a sauna, and a playground
  • Just a 3-minute walk from Patong Beach and a 5-minute drive from Jungceylon Shopping Center
  • Airport shuttle service available for a fee
Some rates at Novotel Phuket Resort are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Novotel Phuket Resort offers its guests a full-service spa, an outdoor pool, and a sauna. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Business amenities include a business center and meeting rooms.

Public spaces have free WiFi. A children's pool, a fitness center, and a terrace are also featured at the business-friendly Novotel Phuket Resort. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This Patong resort is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Coffe House - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Ruen Thong - This restaurant specializes in Thai cuisine. Open daily.
Ruen Thong - This restaurant specializes in Indian cuisine. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Novotel Phuket Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 500 per person
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Coffe House
  • Ruen Thong
  • Ruen Thong

Things to do

  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed
  • Free cot

Bathroom

  • Dressing gowns
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 20

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Phuket Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 1500.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 500 per person
  • Airport shuttle fee: THB 1390 per vehicle (roundtrip, maximum occupancy 3)
  • Rollaway bed fee: THB 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Novotel Phuket Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Phuket
Novotel Phuket Kathu
Novotel Phuket Resort
Novotel Phuket Resort Kathu
Novotel Resort
Novotel Resort Phuket
Phuket Novotel
Phuket Novotel Resort
Phuket Resort
Resort Phuket
Novotel Phuket Vintage Park Patong
Novotel Phuket Resort Patong
Novotel Phuket Patong
Novotel Phuket Hotel Patong
Novotel Hotel Phuket
Novotel Patong
Patong Novotel
Patong Novotel
Novotel Resort Phuket
Novotel Phuket Resort Patong
Novotel Patong
Novotel Hotel Phuket

Novotel Phuket Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 400 out of 885 reviews
Rating 8 - Good. 317 out of 885 reviews
Rating 6 - Okay. 109 out of 885 reviews
Rating 4 - Poor. 44 out of 885 reviews
Rating 2 - Terrible. 15 out of 885 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

waleed

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff wonder full , the rooms furniture is old also towels old.
Stayed 4 nights in Sep 2025

6/10 Okay

scott

Travelled with group
Liked: Staff & service, amenities
Older hotel
Stayed 3 nights in Jul 2025

10/10 Excellent

Palanikumar

Liked: Cleanliness, staff & service, property conditions & facilities
Overall experience was nice
Stayed 4 nights in Sep 2025

10/10 Excellent

Mrs Kanokwan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent we are family of 6. I’m toke my parents for experience to Phuket for their first time and me and my kids first time their too.we very happy with the hotel,the staff very friendly and smile very helpful. We will go back again.
Stayed 4 nights in Aug 2025

10/10 Excellent

Thawzin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service overall.
Stayed 3 nights in Aug 2025

10/10 Excellent

Thiago

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 5 nights in Aug 2025

10/10 Excellent

Bridget

Stayed 5 nights in Aug 2025

10/10 Excellent

Cesar, OKOTOKS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, near to many amenities! It can be improved if the pool were open beyond 7pm (perhaps adults only!?).
Stayed 4 nights in Jul 2025

10/10 Excellent

Bernardina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 4 nights in Jul 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 10 nights in Jul 2025

10/10 Excellent

Alexandre

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Super staff always willing to assist. Clean, comfortable, excellent amenities.
Stayed 7 nights in Jul 2025

8/10 Good

Laura

Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay at the Novotel Phuket. Views to die for, great pools, breakfast had good options, be prepared for lots of stairs! Worth it for the view though.
Stayed 4 nights in Jul 2025

4/10 Poor

Chris

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Please don’t stay here with your family unless on a strict budget - you will be disappointed. It is sold as a 4 star, but in my experience, it wouldn’t be higher than a 2.5 star. The property is incredibly dated (wife described it as “seedy”), the food ordinary, not in a convenient part of Patong for access. It’s saving grace is that the people there are lovely and very accommodating of us wanting to leave our booking early. For a short stop it is fine if you want to be near Patong, but anything longer than 2 days it would be worth looking elsewhere
Stayed 7 nights in Jul 2025

10/10 Excellent

Agha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really nice and close to the patong beach and everything was nearby.
Stayed 5 nights in Jun 2025

8/10 Good

Murray, Toongabbie

Stayed 6 nights in Jun 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in May 2025

2/10 Terrible

Renato

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Clare

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning hotel. We had a swim up room which just made the holiday for the children (and us!) Great location on a hill over looking Patong so the view is beautiful and the lobby is quite spectacular. The pools are lovely and clean. The staff are so friendly and attentive and the food was great. So much choice at breakfast, Patong is walking distance too, We hope to return,
Stayed 4 nights in Mar 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in May 2025

4/10 Poor

Sanjay

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The room assigned was not good and I reported this to the person who came to drop me to my drop and asked him to change my room but nothing happened. There were some loud guests on the same floor and felt safety issues. Though breakfast and restaurent experience was good.
Stayed 5 nights in May 2025

10/10 Excellent

MAHMOUD ALI ATIFE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel,nice pool and room,staff was very friendly.Good location with fantastic views.Will be back!
Stayed 3 nights in May 2025

10/10 Excellent

Jessica Evelyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay, the staff were amazing, pools 10/10, close enough to main part of Patong but at the same time far from the crazy and a short walk to Patong Beach. The only thing i didnt enjoy was the bathroom in our room, it was very small and wasn’t cleaned regularly (towels were changed yes) just not the actual toilet or basin
Stayed 5 nights in May 2025

10/10 Excellent

Alfred Moris Gadelsid

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, beautiful views, nice facilities, we enjoyed our visit very much
Stayed 10 nights in Apr 2025

10/10 Excellent

Sean Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fell completely in love with this hotel! Just the right distance away from the madness in Patong but close enough to everything at the same time. 1 minute walk to patong beach, shops and restaurants. All the staff were lovely and so welcoming. We will definitely be returning in the future.
Stayed 13 nights in Apr 2025

10/10 Excellent

Kapil Bhanubhai

Liked: Cleanliness, staff & service, property conditions & facilities
Overa
Stayed 5 nights in Apr 2025