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Novotel Phuket Resort

4.0 star property

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Photo gallery for Novotel Phuket Resort

Outdoor pool, pool umbrellas, pool loungers
Property video
Outdoor dining
Lobby
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
282 Phrabaramee Rd, Patong Beach, Patong, Phuket, 83150
  • Place, Patong Beach
    ‪2 min walk‬
  • Place, Kalim Beach
    ‪7 min walk‬
  • Place, Bangla Road
    ‪3 min drive‬
  • Airport, Phuket (HKT-Phuket Intl.)
    ‪48 min drive‬

Room options

View all photos for Room (1 Double bed, 1 Bunk bed)

Room (1 Double bed, 1 Bunk bed)

Room (1 Double bed, 1 Bunk bed)

  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Deluxe Room, 1 King Bed, Pool Access

Deluxe Room, 1 King Bed, Pool Access

Deluxe Room, 1 King Bed, Pool Access

10.0 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 Double Bed, Balcony, Sea View

Deluxe Double Room, 1 Double Bed, Balcony, Sea View | View from room

Deluxe Double Room, 1 Double Bed, Balcony, Sea View

9.6 out of 10
Exceptional
(9 reviews)
  • Sea view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 2 Single Beds, Balcony, Sea View

Room, 2 Single Beds, Balcony, Sea View

Room, 2 Single Beds, Balcony, Sea View

7.0 out of 10
Good
(2 reviews)
  • Sea view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Suite, 1 King Bed

Family Suite, 1 King Bed

Family Suite, 1 King Bed

  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

8.4 out of 10
Very good
(5 reviews)
  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

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About this property

Novotel Phuket Resort

At Novotel Phuket Resort, spend the day relaxing on the nearby beach or pampering yourself at the resort's full-service spa. Housekeeping is available on request.
Novotel Phuket Resort offers 217 air-conditioned accommodations with safes and bathrobes. 42-inch LED televisions come with digital channels. Bathrooms include showers and slippers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Novotel Phuket Resort. During your stay, you're just a quick walk from Patong Beach. Enjoy features like free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Enjoy local and international cuisine while dining at Coffe House
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to aromatherapy, manicures and pedicures, or body scrubs at the spa
  • Services include babysitting, a free kid's club, and dry cleaning/laundry
  • Onsite recreation includes a gym, a sauna, and a playground
  • Just a 3-minute walk from Patong Beach and a 5-minute drive from Jungceylon Shopping Center
  • Airport shuttle service available for a fee
Some rates at Novotel Phuket Resort are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Novotel Phuket Resort offers its guests a full-service spa, an outdoor pool, and a sauna. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Business amenities include a business center and meeting rooms.

Public spaces have free WiFi. A children's pool, a fitness center, and a terrace are also featured at the business-friendly Novotel Phuket Resort. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4-star Patong resort is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Coffe House - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Ruen Thong - This restaurant specializes in Thai cuisine. Open daily.
Ruen Thong - This restaurant specializes in Indian cuisine. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Novotel Phuket Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 500 per person
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Coffe House
  • Ruen Thong
  • Ruen Thong

Things to do

  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed
  • Free cot

Bathroom

  • Dressing gowns
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 20

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Phuket Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 1500.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 500 per person
  • Airport shuttle fee: THB 1390 per vehicle (roundtrip, maximum occupancy 3)
  • Rollaway bed fee: THB 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Novotel Phuket Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Phuket

Novotel Phuket Kathu

Novotel Phuket Resort

Novotel Phuket Resort Kathu

Novotel Resort

Novotel Resort Phuket

Phuket Novotel

Phuket Novotel Resort

Phuket Resort

Resort Phuket

Novotel Phuket Vintage Park Patong

Novotel Phuket Resort Patong

Novotel Phuket Patong

Novotel Phuket Hotel Patong

Novotel Hotel Phuket

Novotel Patong

Patong Novotel

Patong Novotel

Novotel Resort Phuket

Novotel Phuket Resort Patong

Novotel Patong

Novotel Hotel Phuket

Novotel Phuket Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 431 out of 929 reviews
Rating 8 - Good. 323 out of 929 reviews
Rating 6 - Okay. 112 out of 929 reviews
Rating 4 - Poor. 46 out of 929 reviews
Rating 2 - Terrible. 17 out of 929 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Prageeth

Stayed 6 nights in Jan 2026

10/10 Excellent

Erdembileg

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff, clean room, great food, close to everything. What else can you ask from hotel?
Stayed 5 nights in Jan 2026

4/10 Poor

Bozidar

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very noisy room due to the main road near by . On our 2nd night we got woken up around 2am by smoke and terrible smell from our air conditioning system . Technician came to try to fix the problem unsuccessfully end we ended up packing everything and moving room at 3am . They did what they could and gave us another room but in the middle of the night , we had to wash hair , clothes , everything as everything picked up the smell from the smoke and odour like burning installations . The hotel has potential but it hasn’t been renovated what looks to be a very long time . Some nice and polite people at the reception desk .
Stayed 2 nights in Jan 2026

10/10 Excellent

Katsui

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 5 nights in Dec 2025

10/10 Excellent

Dennis, Los Angeles

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place for families and close to the beach very convenient …..
Stayed 4 nights in Dec 2025

8/10 Good

Prateek

Travelled with family
Liked: Cleanliness, staff & service
Hotel is bit up the hill but they have shuttle from the main road. Room was clean. Breakfast had enough variety though few things were to be ‘discovered’. Like cut fruits were kept in the fridge! Egg station was outside the breakfast area. If you are not observant, will miss those. We had top floor ocean view so views were great and rooms pretty silent. Kid’s club and facilities like Table tennis, darts etc left much to be desired. Many needed maintenance, and felt unlike what is normally available in a ‘Resort’. Pool bar wanted 50 baht for water though we were hotel guests!! Interestingly and hotel resupplied as many water bottles as one could ask for in the room. Cool. Staff courteous, folks like Bandar were super cheerful and helpful. One last thing…there are Tuktuk guys just outside the road entrance. Some behave like goons almost willing to fight and hit you…feels like were high on weed, whose smell fills the air all over Phuket.
Stayed 3 nights in Dec 2025

10/10 Excellent

Yuvraj

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful resort. Centrally located. The Chef and the team at the restaurant were brilliant. Special shout out to Karisma and her colleagues. Could have been even better with some evening entertainment but not a deal breaker.
Stayed 5 nights in Dec 2025

8/10 Good

Nalin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very comfortable and nice location with a sea view.
Stayed 2 nights in Dec 2025

8/10 Good

Sweety

Stayed 3 nights in Nov 2025

8/10 Good

Brad

Liked: Cleanliness, staff & service, amenities
The room was amazing but having the three level pool was just absolutely gorgeous especially overlooking the ocean
Stayed 5 nights in Nov 2025

8/10 Good

Bobby James

Stayed 4 nights in Nov 2025

10/10 Excellent

Gulcan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
That’s nice hotel smiley face staff all soo helpfull I really like the food and they are doing very nice massage
Stayed 6 nights in Oct 2025

10/10 Excellent

Tonga

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great.
Stayed 14 nights in Oct 2025

10/10 Excellent

Alok

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent view from the Balcony
Stayed 3 nights in Oct 2025

10/10 Excellent

DiQuan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Novotel's staff is hands down the best resort staff that I have ever encountered! Sak and his team of bell men: Am, Bao, and Choo were a pleasure to engage with each day. The scenery/ landscaping is immaculate around the resort topped with great restaurants near the resort for any occasion! I def will be back!
Stayed 8 nights in Oct 2025

8/10 Good

James Quang

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Place was dated but staff was friendly. Might need a little R&R and better cleaning. (found dead lizard with ants in our room)
Stayed 2 nights in Oct 2025

8/10 Good

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff were excellent, location average.

Staff were excellent. Was a bit out of the way, access was up a hill. No shade over pool.
Stayed 6 nights in Oct 2025

10/10 Excellent

basera

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked two pool access rooms they were beautiful and so spacious for our family. The hotel has amazing views from every side and very friendly and welcoming staff . The location is a little far from the main spot of Phuket beach. You have to walk down the hill and walk about 15 mins to get to the main centre of the beach. If only they could provide shuttle service to get you to the centre of beach would be more convenient for families.
Stayed 3 nights in Oct 2025

10/10 Excellent

Bridget

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach view was beautiful. Great pools lovely staff
Stayed 5 nights in Oct 2025

6/10 Okay

waleed

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff wonder full , the rooms furniture is old also towels old.
Stayed 4 nights in Sep 2025

6/10 Okay

scott

Travelled with group
Liked: Staff & service, amenities
Older hotel
Stayed 3 nights in Jul 2025

10/10 Excellent

Palanikumar

Liked: Cleanliness, staff & service, property conditions & facilities
Overall experience was nice
Stayed 4 nights in Sep 2025

10/10 Excellent

Mrs Kanokwan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent we are family of 6. I’m toke my parents for experience to Phuket for their first time and me and my kids first time their too.we very happy with the hotel,the staff very friendly and smile very helpful. We will go back again.
Stayed 4 nights in Aug 2025

10/10 Excellent

Thawzin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service overall.
Stayed 3 nights in Aug 2025

10/10 Excellent

Thiago

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 5 nights in Aug 2025