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Room, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 3 Max
€63* Per night/room 24 May - 25 May

Room, 1 Bedroom, Pool Access

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Premier Suite, Pool Access

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Premier Suite, Sea View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Room, 1 Bedroom, Pool Access, Sea View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Premier Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Patong Bay Hill Resort, you're just a quick walk from Nanai Road. Enjoy features like free WiFi in public areas, free valet parking and a free area shuttle.

  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy Thai cuisine while dining at Sita
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • Just a 4-minute drive from Bangla Road and a few minutes from Jungceylon Shopping Center
  • Free beach, local-area and shopping centre shuttle service

Patong Bay Hill Resort ratings based on 8 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Patong Bay Hill Resort

Everyone (4) Couples (2) Family (1)
4 out of 5
Dommage pour un hôtel qui pourrait avoir plus de cachet. Manque d’âme. Le restaurant est décevant pour le prix et la qualité des infrastructures pas à la hauteur d’un 4* Les taxis-moto sur places (loueurs avec stand devant l’hôtel) sont désagréables et se gavent compte tenu de la distance du centre ville si vous souhaitez louer une moto par exemple. Pour le prix, vous trouverez mieux au bord de mer.

Posted by on 9 Jul 2023

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2 out of 5
Pool access room don’t have umbrella !!!!

Posted by on 30 Jun 2023

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2 out of 5
The room was never 60sqm Nice view from balcony with nice jacuzzi but can’t use at day time because NO umbrella!!! Terrible!!!!! Food from roomservice was at plastic plate with plastic cutlery to a regulare price!!! Terrible again!!!! Reception forgot 3 times to send pickup shuttle for go to the main building They don’t clean the room everyday (2 days not at my 8 day standing)

Posted by on 30 Jun 2023

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1 out of 5
Dieses Hotel verdient bei weitem keine fünf Sterne. Die gesamte Anlage ist ziemlich heruntergekommen. Die Sauberkeit was so schrecklich, das Hotel sowie die Zimmer in sehr schlechtem Zustand. In diesem Hotel nie mehr wieder.

Posted by on 16 Mar 2023

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3 out of 5
(+) jacuzzi, bed, room (-) chalky taps, water flow down very low, no electriciry for 3 hours before midday

Posted by on 3 Feb 2020

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4 out of 5
(-) the air-condition is noisy (-) the shower (the water tap) was not clean (chalk) (+) the room is very nice (+) the bed is very comfy

Posted by on 27 Jan 2020

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4 out of 5

Posted by on 21 Jan 2020

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5 out of 5

Posted by on 17 Nov 2019

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Comment from Hotel Management

18 Nov 2019 by The Management

Thank you for your review!

Property Features

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An area shuttle within 2.5 kilometres and A beach shuttle are free. An outdoor pool, spa services, and a terrace are also featured at the luxury Patong Bay Hill Resort. Self parking and valet parking are free. Smoking is allowed in designated areas at this 5-star Patong hotel.

  • 389 guestrooms or units
  • 2 levels
  • 16 buildings
  • Conference rooms
  • Built in 2015
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Children's club (free)
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Free area shuttle within 2.5 kilometres, beach shuttle, and shopping centre shuttle; airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Patong Bay Hill Resort offers 389 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas and includes queen sofa beds. Flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include dressing gowns, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • Private balcony
  • Sitting area
  • Pull-out sofa bed
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Fridge
  • Microwave
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or cupboard
  • Desk chair

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Sita – This restaurant specialises in Thai cuisine and serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include Thai massages and massages.

  • Thai massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Patong Bay Hill Resort offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 1500.0 per day.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Patong Bay Hill Resort

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • One child stays free
  • Car required
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 5
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Service animals not allowed
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 3000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 400 for adults and from THB 175 for children
  • Airport shuttle fee: THB 1250 per vehicle (one-way, maximum occupancy 3)
  • Early check-in fee: THB 1000 (subject to availability)
  • Late check-out fee: THB 2000 (subject to availability)
  • Rollaway bed fee: THB 1500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Patong Bay Hill Resort
  • Patong Bay Hill
  • Patong Bay Hill Resort & Spa Phuket
  • Patong Bay Hill Resort Spa

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.