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3.9 out of 5

"Spacious and good value " More

By a verified traveller on Tue 04 Oct 2022

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Standard Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
€80* Per night/room 26 May - 27 May

Sunset Deluxe Pool View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Sunset Deluxe Pool Access

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Room

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Family Room, Pool Access

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Sunset Grand Deluxe

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Hotel Description

Phuket Graceland Resort And Spa's great location gets high marks from our customers. During your stay, you're just a quick walk from Patong Beach. Features include free WiFi in public areas and free self-parking, plus 3 outdoor pools.

  • Free WiFi
  • Free self-parking
  • Enjoy Belgian cuisine with ocean views at Belgian Beer Cafe, one of the property's 5 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the 3 outdoor pools or soak in the hot tub
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Steps from Patong Beach and 12 minutes on foot from Bangla Road
  • Airport shuttle service available for a fee

Phuket Graceland Resort And Spa ratings based on 9 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Phuket Graceland Resort And Spa

Everyone (5) Family (1)
5 out of 5
Spacious and good value

Posted by on 4 Oct 2022

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Comment from Hotel Management

4 Oct 2022 by Guest Relations

Thank you for your feedback. We hope to see you again on your next trip to Patong!

4 out of 5
Room was as nice but it was a little small for three people. The bed were comfortable. Breakfast was yummy and alot of variety to choose from. The hotel was right beside the beach and walking distance to main road to get a bike or tuk tuk and easy to get anywhere central to Puhket

Posted by on 21 Aug 2018

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Comment from Hotel Management

11 Sep 2018 by Phuket Graceland Resort & Spa

Thank you so much for giving us such a generous review based on your recent stay at our resort. I am so glad that you were pleased with so many aspects of your stay. Thank you so much for choosing to stay with us and I hope that your first Asian trip was such a success that you will come back to stay with us again in the not too distant future. Yours Sincerely Stuart Roberts Concierge Manager

4 out of 5
I had a great stay, it is in a great location and the facilities are excellent the only downside is lack of cooking facilities and utensils in the large kitchen area.

Posted by on 19 Apr 2018

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5 out of 5
Wahr sehr Angenem

Posted by on 24 Dec 2023

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Comment from Hotel Management

26 Dec 2023 by Guest Relations

Thank you for your kind review. We hope to have a chance of welcoming you back!

4 out of 5
Mainiot uima-altaat, isot huoneet, mukava henkilökunta, kohtuullinen kuntosali, hauska oma keilahalli, hyvät retkipalvelut ja ok sijainti kävelymatkan päässä ravintoloista, ostos- ja hierontapaikoista sekä merenrannasta. Hotellin omat ravintolat vähän hintavia, tasoltaan keskinkertaisia ja suht tylsiä, tosin livemusa oli yllättävän tasokasta. Monet hotellin omista ravintoloista olivat kiinni, mikä oli melkoinen antikliimaksi. Aamiaistila oli myös todella täynnä, jos ei ollut liikkeellä kukonlaulun aikaan. Ja sen ulkotila pulujen valtaama.

Posted by on 25 Feb 2020

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Comment from Hotel Management

26 Feb 2020 by Phuket Graceland Resort & Spa

Thank you for sharing you feedback with us. We are glad to know that you had an enjoyable stay at Phuket Graceland Resort & Spa with our convenient facilities and friendly staff. We will take your concern to improve our hospitality quality in the area that are yet to be perfect. We hope to have an opportunity of welcoming you back to Phuket Graceland and give you our warm hospitality and quality vacation again. Yours sincerely, Charlie Guest Relations Manager

1 out of 5
Personnel pas sympa, aucun service, hotel vieillissant très mal et personnel de sécurité odieux qui se permet d'insulter vos invités... A éviter à tout prix !!!

Posted by , from CH on 16 Nov 2018

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Comment from Hotel Management

17 Dec 2018 by Phuket Graceland Resort & Spa

Thank you for your kind feedback on your recent stay with us at Phuket Graceland. It's sad to know that your experience at Graceland was not a pleasant one. We value your comments and suggestions and we will consider all your opinions to take necessary corrective measures to create a better experience to our guests . Regards, Vishal Rajan Assistant Guest Relations Manager.

4 out of 5
Rannan läheisyys oli oikein hyvä. Ihmetytti ettei iltaa varten laitettu huoneita kuntoon, vaikka Thaimaassa kyseisten tähtiluokitusten mukaisesti yleensä tehdään. Huoneemme oli muutoinkin Deluxe-huone. Palvelu ei henkilökunnalla ollut erikoista.

Posted by on 31 Oct 2018

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Comment from Hotel Management

7 Nov 2018 by Phuket Graceland Resort & Spa

Thank you for providing us with this review and I am pleased to know from your score that you were pleased with so many aspects of your stay. Thank you also for providing us with your negative comments about your stay, we view these in a constructive way and they have been passed on to the other department managers for their attention with a view to improving our standard of service. Thank you for choosing to stay with us and we hope that you will consider returning to stay with us again. Yours Sincerely Stuart Roberts Concierge Manager.

4 out of 5
Pros: Les piscines sont très jolies ,le cadre extérieur y est très agréable ....
Cons: Le problème des transats ....
Location: Nombreux restaurants en sortant de l hôtel ....la plage en face ...parfait pour la situation
Hotel très bien placé, très beaux jardins ,proche de tout les commerces ainsi que la plage ....juste à traverser ....superbes piscines extérieures avec un seul inconvénient pour les transats qui sont insuffisants et occasionnent des querelles ts les matins car les gens se lèvent pour se reserver des transats et mettre des serviettes des 6h du matin !!!

Posted by , from corse on 18 Mar 2018

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4 out of 5

Sijainti hyvä, huoneet homeessa.

Huone oli kostea/homeessa. Henkilökunta ei ota vastaan kritiikkiä vaan muuttuvat kielitaidottomiksi. Sijainti on hyvä kaikinpuolin.

Posted by on 23 Dec 2017

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About the Phuket Graceland Resort And Spa

Location 190 Thaweewong Road, Patong, Phuket 83150

Property Features

Phuket Graceland Resort And Spa offers its guests 3 outdoor swimming pools, Access to hot tub, a sauna, and a fitness centre. There are 5 restaurants on site, along with a coffee shop/cafΘ. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 3 bars/lounges. WiFi is free in public spaces. Business amenities include a business centre, meeting rooms, and limo/town car service. A children's pool, spa services, and a library are also featured at the luxury Phuket Graceland Resort And Spa. An airport shuttle (available on request) is available for a fee. Free self parking is available. This 4.5-star Patong resort is smoke free.

  • 600 guestrooms or units
  • 5 levels
  • 15 buildings
  • 5 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 3 bars or lounges
  • Conference rooms
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Bowling alley on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Phuket Graceland Resort And Spa offers 600 accommodations with minibars and a safe. LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. This Patong resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

  • Separate bedroom
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Fridge
  • Coffee maker
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.

Belgian Beer Cafe – Overlooking the ocean, this restaurant specialises in Belgian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

The Flavor – This restaurant specialises in Thai cuisine and only serves dinner. Open daily.

Sunset Restaurant – This restaurant serves breakfast and lunch. Open daily.

The View Bar – This bar serves dinner and light fare. Open daily.

Bualuang Restaurant – This restaurant serves breakfast and dinner. Open daily.

24-hour room service is available.

Nearby Activities

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bowling alley on site

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include Thai massages and body treatments. A variety of treatment therapies are provided, including aromatherapy.

  • Body treatments
  • Aromatherapy treatments
  • Number of treatment rooms 1
  • Thai massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Phuket Graceland Resort And Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 1250.0 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities on-site
  • Commonly-touched surfaces are not cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 500 for adults and from THB 250 for children
  • Airport shuttle fee: THB 1000 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: THB 1250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Graceland Phuket
  • Graceland Phuket Resort
  • Graceland Resort Phuket
  • Phuket Graceland
  • Phuket Graceland Kathu
  • Phuket Graceland Resort
  • Phuket Graceland Resort Kathu
  • Phuket Graceland Hotel Patong
  • Phuket Graceland Resort & Spa Patong
  • Phuket Graceland Resort And Spa
  • Phuket Graceland Resort Patong
  • Phuket Graceland Patong
  • Phuket Graceland Resort Spa

You should know

  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.