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The Memory at On On Hotel

Property class: 3

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Photo gallery for The Memory at On On Hotel

Building design
Creator video
Exterior
Property amenity
Building design

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
19 Phangnga Road, Tambon Talad Yai, Phuket, Phuket, 83000
  • Place, Phuket Weekend Market
    ‪2 min walk‬
  • Place, Phuket Baba Museum
    ‪3 min walk‬
  • Place, Thai Hua Museum
    ‪5 min walk‬
  • Airport, Phuket (HKT-Phuket Intl.)
    ‪44 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.6 out of 10
Exceptional
(14 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room

Superior Room

Superior Room

9.4 out of 10
Exceptional
(28 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

9.8 out of 10
Exceptional
(14 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

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About this property

The Memory at On On Hotel

Dry cleaning, laundry facilities, and a 24-hour front desk are available at this hotel. WiFi in public areas is free. Additionally, tour/ticket assistance, gift shops/newsstands, and a front-desk safe are onsite.
The Memory at On On Hotel offers 35 air-conditioned accommodations with free minibar items and safes. 32-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at The Memory at On On Hotel. During your stay, you'll be connected to a shopping center, and just a quick walk from Phuket Weekend Market. Features include free WiFi in public areas, plus dry cleaning service and a roundtrip airport shuttle (surcharge).
  • Free WiFi
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Steps from Phuket Weekend Market and a 4-minute drive from Central Phuket
  • Airport shuttle service available for a fee
The Memory at On On Hotel offers its guests gift shops/newsstands, tour/ticket assistance, and laundry facilities. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The Memory at On On Hotel also features dry cleaning/laundry services, a front-desk safe, and an ATM.

Smoking is allowed in designated areas at this 3-star Phuket hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Built in 1929
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Memory at On On Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 705 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: THB 900 per vehicle (one way)
  • Rollaway bed fee: THB 705 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 0835555002231
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Memory Hotel Phuket
Memory Phuket
The Memory At On On Hotel Phuket/Phuket Town

The Memory at On On Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 478 out of 709 reviews
Rating 8 - Good. 196 out of 709 reviews
Rating 6 - Okay. 26 out of 709 reviews
Rating 4 - Poor. 5 out of 709 reviews
Rating 2 - Terrible. 4 out of 709 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Leila

Stayed 2 nights in Jan 2026

10/10 Excellent

Leila

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing stuff, kind and beautiful people. Hotel it’s beautiful, clean and great location.
Stayed 1 night in Jan 2026

10/10 Excellent

Khurram

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Excellent staff. Hotel has a character that suits the old town. All the furniture is preserved from like a 100 years and the decor matches it
One of the lobbies
One of the lobbies
Stayed 1 night in Jan 2026

10/10 Excellent

louise

Liked: Cleanliness, staff & service, amenities
Really quirky hotel . Amazing staff . Beautiful room which was so clean and a super comfy bed .
Stayed 2 nights in Jan 2026

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect. Friendly staff, great location, colonial charm.
Stayed 3 nights in Jan 2026

10/10 Excellent

Sheunesu

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Great staff. Great location
Stayed 4 nights in Jan 2026

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in perfect location
Stayed 2 nights in Jan 2026

10/10 Excellent

Gabriela

Stayed 1 night in Dec 2025

6/10 Okay

Danita

Liked: Cleanliness, property conditions & facilities
Property was great. However there are too many fall hazards. I fell three times...two on uneven patio stones and one coming out of the bathroom (there is a very small step down into the bedroom which is invisible at night.) Authenticity is great but not at the expense of guest safety. I also found staff to be somewhat difficult. The receptionist was very challenging on my presence when i arrived at his desk. Attitude completely changed when he realized i had a reservation. All people deserve respect even if they arent checking in.
Stayed 1 night in Dec 2025

8/10 Good

Janine

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has a modern antiquated feel to it, making it nostalgic. The room was very clean and properly maintained. The staff was friendly and very easy to communicate with and eager to assist. I enjoyed my solo travel. My only complaint was noise from construction on one of the days that I was attempting to sleep in. Overall, it was a dope vibe. Would definitely stay again
Stayed 2 nights in Dec 2025

10/10 Excellent

Francesca

Stayed 1 night in Dec 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Beautiful, rustic, and tastefully decorated traditional B&B. The staff was friendly and helpful. They were kind enough to accommodate a slightly early check in as they happened to have a room available.
Stayed 1 night in Dec 2025

10/10 Excellent

Berlal Malik

Stayed 1 night in Dec 2025

10/10 Excellent

Roland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Annie and Nathan were absolutely wonderful and helpful hosts. They helped make our stay very enjoyable. The hotel has a historical and interesting history and has a nostalgic and interesting decor. All in all a very pleasant experience.
Stayed 3 nights in Dec 2025

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff. Location great
Stayed 3 nights in Nov 2025

10/10 Excellent

Jordyn

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Such an adorable hotel!! Rooms were comfy and clean. The staff is incredible!! We can not stop talking about how amazing our experience was here. Alan and Nathan are funny, kind, made our stay beyond memorable!
Stayed 1 night in Nov 2025

10/10 Excellent

Nathalie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, beautiful hotel in the old town. Nice coffee and tea and sweets in the lobby. The best part were the incredibly nice staff. Laundry service was also quick and affordable.
Stayed 4 nights in Nov 2025

8/10 Good

Victoria

Stayed 2 nights in Nov 2025

10/10 Excellent

Tracy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was great and the bed was so comfy! Not to mention the shower!! Hot water with good water pressure!!
Stayed 1 night in Oct 2025

10/10 Excellent

Craig, Winnipeg

Stayed 3 nights in Oct 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was divine. Lovely and updated. Staff were very welcoming. Only negative was that there was noise in the hallways... Not too much but rooms wete not soundproof
Stayed 1 night in Oct 2025

10/10 Excellent

Maninder

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best in town
Stayed 4 nights in Sep 2025

10/10 Excellent

Brodie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely decor, great staff. Very nice boutique property
Stayed 2 nights in Sep 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best staff ever

It’s not about me, but I will tell you that you have the best staff there. So send them a thank you from me please. There the reason why I keep coming back.
Stayed 2 nights in Sep 2025

10/10 Excellent

Andrew

Stayed 1 night in Aug 2025