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The Promenade Pondicherry

4.0 star property

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Property amenity
Property amenity
Premium bedding, pillow-top beds, minibar, in-room safe
Exterior
Premium bedding, pillow-top beds, minibar, in-room safe

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
23 Goubert Avenue Pondicherry - 605 001, Puducherry, Pondicherry, 605001
  • Place, Pondicherry Lighthouse
    ‪1 min walk‬
  • Place, Pondicherry Promenade Beach
    ‪2 min walk‬
  • Place, Sri Aurobindo Ashram
    ‪7 min walk‬
  • Airport, Pondicherry (PNY)
    ‪27 min drive‬

Room options

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

  • 24 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed

Suite, 1 Double Bed

  • 42 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

  • 23 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room, 1 Double Bed, Sea View

Premium Room, 1 Double Bed, Sea View

Premium Room, 1 Double Bed, Sea View

  • Sea view
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

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About this property

The Promenade Pondicherry

Guests at this beach hotel will appreciate convenient onsite amenities such as barbecue grills and a picnic area.
The Promenade Pondicherry offers 38 accommodations with minibars and safes. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Puducherry hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an outdoor pool.
Serena Spa has 3 treatment rooms. Services include deep-tissue massages, Swedish massages, facials, and body scrubs. The spa is equipped with a steam room. The spa is open daily.
During your stay at The Promenade Pondicherry, you're just a quick walk from Pondicherry Museum. Enjoy features like free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free WiFi
  • Enjoy barbecue with ocean views at BAY OF BUDDHA, one of the property's 2 restaurants
  • Continental breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to deep-tissue massages, body scrubs, or facials at Serena Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Pondicherry Museum and Rock Beach View Point
  • Airport and train station pick-up shuttle service available for a fee
The Promenade Pondicherry offers its guests a full-service spa and an outdoor pool. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and barbecue grills are also featured at The Promenade Pondicherry. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Puducherry hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:00 AM.
BAY OF BUDDHA - Overlooking the ocean, this restaurant specializes in barbecue and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Blueline - Overlooking the ocean, this coffee shop specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (INR 200 per day); reservations required
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Uncovered valet parking on site (INR 200 per day)
  • Limited on-site valet parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: INR 806 for adults and INR 500 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • BAY OF BUDDHA
  • Blueline

Things to do

  • Designer stores
  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 steps to reach entrance
  • Front entrance ramp
  • Lift (456 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Beaux Arts architecture
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk chair
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Promenade Pondicherry

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for INR 2000.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (December 24) Gala Dinner per adult: INR 5500
  • Christmas Eve (December 24) Gala Dinner per child: INR 3000 (from 6 to 12 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: INR 6500
  • New Year's Eve (December 31) Gala Dinner per child: INR 3500 (from 6 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately INR 806 for adults and INR 500 for children
  • Airport shuttle fee: INR 5000 per room (one way)
  • Uncovered valet parking fee: INR 200 per day
  • Nearby parking fee: INR 200 per day (1640 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 2000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Promenade Pondicherry offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; Permanent Account Number (PAN) cards will not be accepted due to national regulations. Travelers who are not citizens of India must present a valid passport and visa.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Promenade Hotel Pondicherry
Promenade Pondicherry
The Promenade Hotel Pondicherry
The Promenade
The Promenade Pondicherry Hotel
The Promenade Pondicherry Puducherry
The Promenade Pondicherry Hotel Puducherry

The Promenade Pondicherry Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 50 out of 157 reviews
Rating 8 - Good. 48 out of 157 reviews
Rating 6 - Okay. 34 out of 157 reviews
Rating 4 - Poor. 18 out of 157 reviews
Rating 2 - Terrible. 7 out of 157 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Adarsh, Brooklyn

Travelled with family
The room was clean but needs to be upgraded as does the bathroom. The towels were old and looked unclean though I assume they were not. Street noise was immense. The hotel could ensure people do not honk or car alarms do not go off at 3 AM. Did not think there was location value for money. Paid a lot for the hotel. Enquired on the Promenade and other hotels were half the price. Food was charged at NY rate and was sub par. Drinks were also the most expensive I have had in India. Staff is courteous but did not appreciate being woken up at 12 for laundry delivery especially since it was not mine but my sons next door. All in all I do not think I would recommend this hotel based on my experience unless it was at 60$ a night.
Stayed 2 nights in Jan 2026

6/10 Okay

Asha

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The first room was leaking and the water had dripped in the floor and I slipped and hurt my back, they changed my room to a comfortable room. The dining room ceiling was leaking and water dripping in my head when I was having breakfast. I don’t think I should be charged for my room. I expect a refund. If not I will have to sue for my back being hurt.
Stayed 2 nights in Dec 2025

10/10 Excellent

Rahul

Stayed 1 night in Nov 2025

8/10 Good

Yanana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Literally across from the beach front! Very convenient stay to get to the beach and walk to White Town/ French Colony.
Stayed 2 nights in Sep 2025

2/10 Terrible

Pavan Gill

Stayed 1 night in Aug 2025

10/10 Excellent

Bala

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Kottarappat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall condition is good! Access to the beach was an added attraction. Lack of parking is a handicap!
Stayed 2 nights in Jun 2025

10/10 Excellent

Leo

Stayed 1 night in Apr 2025

4/10 Poor

Jess

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a great location overlooking the beach. The promenade is a nice walk. The rooms are clean and the restaurants are good. The location is a very easy walk to the attractions and sights of Pondicherry and shopping.
Stayed 2 nights in Mar 2025

8/10 Good

nadarajah

Liked: Cleanliness, staff & service, room comfort

Excellent location on the promenade

On the promenade lovely location friendly staff could do with some updating Extractor fan was very noisy
Stayed 1 night in Feb 2025

6/10 Okay

Mohammad

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Property needs to be upgraded.
Stayed 4 nights in Dec 2024

10/10 Excellent

Sangeeta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

ANNA, Spring

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great for a short stay. The hotel itself lacks a 4star luxury feeling, but it has more of a small boutique hotel feel. It's also a great location. It's a walkable distance to the boardwalk/ocean front, which was nice. At night, the area was lively and safe. We walked around and even went to a few shops then came back and had a specialty coffee beverage at the hotel restaurant. If you choose to sit outside when you dine, the view is beautiful. Also, we received SPA treatment here which I thought was FANTASTIC. I did have to wait for my treatment for a long time, but I did not prebook. I chose the coffee scrub down, and it was excellent!
Stayed 1 night in Jan 2024

8/10 Good

Carol

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall standard was high - the highlight though was the restaurant. Excellent food.
Stayed 3 nights in Jan 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The Promenade is very conveniently located on the beachfront (Goubert Avenue). Many key tourist attractions like Sri Aurobindo ashram, Ganesha temple, Puducherry museum, French war memorial, old lighthouse etc. are all within walking distance. There are many eating and shopping options within short walking distance from the hotel. Taxis and auto rickshaws are easily available for slightly faraway attractions like Auroville. Service and food at the hotel is excellent and staff go out of the way to help the guests. Facility is a bit old though and it shows in the quality of fittings and furniture. This needs attention from hotel management. All in all, it was a very nice stay at The Promenade.
Stayed 3 nights in Dec 2023

10/10 Excellent

Sundharam

Stayed 1 night in Dec 2023

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness

Ttaveler

Over price , dirty and noisy
Stayed 1 night in Nov 2023

10/10 Excellent

Shikha

Liked: Cleanliness, staff & service, property conditions & facilities
Location was great, everything was walking distance. Loved the stay
Stayed 3 nights in May 2023

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

4/10 Poor

nanda

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room we were initially given was so bad with warped flooring and musty smell , not sure how such rooms can be offered to guests.
Stayed 2 nights in Feb 2023

6/10 Okay

Kamalakar

Liked: Staff & service
Disliked: Property conditions & facilities
It was on sea front. Very beautiful The room was shabby. The bathroom was awful The floor boards were bumpy and quite unsafe for us octagenarians The room was not worth for the price we paid When we complained they offered a smaller room with no outside view. We refused We should be compensated
Stayed 2 nights in Jan 2023

10/10 Excellent

Jennifer, Stirling

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel & caring staff
Stayed 4 nights in Nov 2022

6/10 Okay

asif

Travelled with family
Liked: Cleanliness

Average hotel

Well location is excellent : however the suit was very average : The tub did not work now did the Jaguzi in the tub : food quality was average Paying 24000 per night was not value for money
Stayed 2 nights in Oct 2022