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"The location is excellent, just the width of the quiet road from the marina and beach. the pool was fine and there were always plenty of free loungers ... " More

By a verified traveller on Thu 13 Jun 2019

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Standard Apartment, 2 Bedrooms (2 Adults + 2 Children)

Bed Count 4 Twin Beds Maximum Occupancy 5 Max

Standard Apartment, 2 Bedrooms, Sea View (4 Adults + 1 Child)

Bed Count 4 Twin Beds Maximum Occupancy 5 Max

Standard Apartment, 2 Bedrooms, Poolside (4 Adults + 1 Child)

Bed Count 4 Twin Beds Maximum Occupancy 5 Max

Standard Apartment, 2 Bedrooms, Poolside (3 Adults + 2 Children)

Bed Count 4 Twin Beds Maximum Occupancy 5 Max

Standard Apartment, 2 Bedrooms, Sea View (3 Adults + 2 Children)

Bed Count 4 Twin Beds Maximum Occupancy 5 Max

Standard Apartment, 2 Bedrooms, Poolside (3 Adults + 1 Child)

Bed Count 4 Twin Beds Maximum Occupancy 5 Max

Hotel Description

Our customers tell us they can't get enough of Apartamentos Roc Portonova's great location. During your stay, you're just a quick walk from Palma Nova Beach. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant. This comfortable aparthotel has 80 apartments over 5 floors. This property offers pet-friendly amenities, such as food and water bowls. Each apartment includes amenities such as free WiFi and a kitchen.

  • Each apartment offers a kitchen, a furnished balcony and a dining area
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, a swim-up bar and a poolside bar
  • Self-parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Services include a lifeguard on-site, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes a playground
  • 8 minutes by foot from Palma Nova Beach and a 4-minute drive from Puerto Portals Marina
  • Local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Apartamentos Roc Portonova ratings based on 13 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Apartamentos Roc Portonova

Everyone (4) Couples (3) Family (3) Friends (1)
5 out of 5

Posted by on 27 Feb 2022

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4 out of 5
The location is excellent, just the width of the quiet road from the marina and beach. the pool was fine and there were always plenty of free loungers. The rooms/kitchen were well equipped with plenty of towels, microwave, toaster etc The guy on reception when we arrived was excellent. Overall great value for money.

Posted by , from Sunderland, UK on 13 Jun 2019

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4 out of 5

Posted by on 30 Apr 2019

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4 out of 5

Excellent

Good spacious apartments fully equipped and spotlessly clean ( even though they are a little tired) .Good views across the bay in the quietest area of Palma nova .

Posted by on 11 Jun 2014

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1 out of 5
à côté de la Plage - très bruyant, mal équipé, inconfortable, très vieux, le volet ne se ferme pas, porte fenêtre grince horriblement, pour 4 mais seulement 3 chaises etc.

Posted by on 28 Jul 2022

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5 out of 5

Posted by on 8 Dec 2019

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2 out of 5
Personnel très agréable et serviable. Dommage l'état de l appartement très limite. Tout se démontait. Cela ne vaut pas le prix

Posted by on 31 Jul 2019

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4 out of 5

Hotel correct

Hotel rapport qualité très bien Distance de Palma 15 min et facile d accès On reviendra sans probleme dans cette hotel Il y a juste le minimum dans la cuisine Il faudrait juste un coup de rafraîchissement dans l appartement

Posted by , from millau on 14 Nov 2016

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4 out of 5

Hieman kulunutta, mutta kaikki toimivaa.

Pros: -
Cons: -
Location: Hotellin vieressä hyvä ravintola (Trattoria Modigliani).
Avara tilat, hyvä sijainti, ystävällinen vastaanotto ja palvelu. Hyvä sijainti aivan rannalla. Tasainen lämpimän veden saanti peseytymistä varten. Vastaanotto auki 24 tuntia.

Posted by , from Espoo on 5 Nov 2016

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2 out of 5

One week trip Mallorca

Hotel is not a real hotel. These are appartments. Overall it's just okay...but sometimes it is annoying that the basics are missing... (kitchen accessories like towels, dreft, kitchen rolls...) all these are not available and pretty abdsurd to buy for a one week stay in my opinion. Bed sheets were not hygienic (mine was okay, but my roommate got a weird allergy and got bitten by I'm guessing ants?) Floor seemed also not so clean... bathroom was semi broken (talking about the bath tub inside and outside. Toilet seat placed next to the wall and bath tub... a heavier person would have had difficulties using the toilet... Also some positive things: fridge available, magnetron, toilet rolls, television, nice terrace with a nice view on the beach. Also the location was perfect as the beach was in front. Because I was there in off season the parking on the streets was free for our rental car. The hotel was charging 5 eur per day. Many shops and restaurants are on walking distance and also Magaluff. Only pity that because of the off season many shops were closed. Sometimes it seemed I was living in a Ghost town. Advice: rent a car, in 1 week you can see the whole of Mallorca's surroundings, and best place to chill and hang out or have a nice dinner in the evening is PALMA!! I would defenitely return to Mallorca, but I would not book Roc Portonova again. Main reason for me: Hygiene. Can't say anything about the pool, because it was too cold to swim :-) but it seemed neat and clean and it was pretty big! my overall rating: 4/10

Posted by on 29 Mar 2016

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About the Apartamentos Roc Portonova

Location Paseo del Mar 2, Calvia, Mallorca 7181

Renovations + Closures

The following facilities or services will be unavailable from November 1 2023 to April 30 2024 (dates subject to change):

  • One of the swimming pools
  • Bar/Lounge(s)
  • Dining venue(s)

Property Features

Apartamentos Roc Portonova offers its guests a seasonal outdoor pool, an indoor pool, and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A terrace, tour or ticket assistance, and vending machine are also featured at the family-friendly Apartamentos Roc Portonova. You'll have access to the indoor pool and outdoor pool at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Calvia aparthotel is smoke free.

  • 80 guestrooms or units
  • 5 levels
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
  • Swim-up bar

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Kitchen
  • Kitchenette
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Separate dining area
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Property shuttles: Area shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Apartamentos Roc Portonova offers 80 air-conditioned accommodations with coffee/tea makers and a hairdryer. Rooms open to furnished balconies. This accommodation offers separate sitting areas and includes dining tables. Satellite televisions are provided. Accommodation at this 3-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a weekly basis and change of bedsheets can be requested. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Private balcony (furnished)
  • Dining room
  • Sitting area
  • Television
  • Satellite channels
  • Fridge (full size)
  • Microwave
  • Stovetop
  • Coffee maker
  • Kitchenware
  • Combined shower/bath
  • Cots (free)
  • Housekeeping (weekly)
  • Hairdryer
  • Safe (surcharge)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard
  • Change of bedsheets (on request)

Food & Drink

Apartamentos Roc Portonova has a restaurant serving breakfast only.

Nearby Activities

An indoor pool, a children's pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkelling nearby
  • Surfing/bodyboarding nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Playground on site
  • Bicycle rentals nearby
  • Personal motor watercraft nearby
  • Marina nearby
  • Surf lessons - nearby
  • Hiking/biking trails nearby
  • Swimming nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 9 per pet, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve on-site parking

This property accepts credit cards, debit cards, mobile payments and cash

Mobile payment options include: Google Pay and Apple Pay

Long-term renters welcome

This property uses solar energy, plus eco-friendly cleaning products

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has indicated that there is a smoke detector on the property

Safety features at this property include a security system

This property is professionally cleaned

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, debit cards, cash, mobile payments, Google Pay and Apple Pay. This property uses solar energy, plus eco-friendly cleaning products. Long-term renters welcome. For guests' safety, the property includes a smoke detector and a security system in all accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

  • Mobile payments
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Apple Pay
  • Restricted number of spaces per unit
  • Number of spaces per unit - 10
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Long-term renters welcome
  • Security system
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Social distancing measures are in place
  • Google Pay
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • LGBTQ friendly
  • Property registry number - A-1180
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Renewable energy source - solar
  • Debit cards
  • Gap period enforced between guest stays - 24 hours
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 200 per stay
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: EUR 6 per day
  • Pet fee: EUR 9 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: EUR 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Apartamentos Roc Portonova
  • Apartamentos Roc Portonova Apartment
  • Apartamentos Roc Portonova Apartment Calvia
  • Apartamentos Roc Portonova Calvia
  • Roc Portonova
  • Apartamentos Roc Portonova Calvia
  • Apartamentos Roc Portonova Aparthotel
  • Apartamentos Roc Portonova Aparthotel Calvia

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.