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Palace Bonanza Playa Resort & SPA by Olivia Hotels Collection

4.5 star property

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Photo gallery for Palace Bonanza Playa Resort & SPA by Olivia Hotels Collection

Indoor pool, 2 outdoor pools, pool umbrellas, pool loungers
32-inch LCD TV with satellite channels, TV
Outdoor wedding area
Terrace/patio
Marina

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot tub
  • Gym

Explore the area

View in a map
Paseo de Illetas s/n, Illetas, Calvia, Mallorca, 7181
  • Cala Mayor Beach
    ‪3 min drive‬
  • Porto Pi Centro Comercial
    ‪5 min drive‬
  • Port of Palma de Mallorca
    ‪6 min drive‬
  • Palma de Mallorca (PMI)
    ‪19 min drive‬

Room options

View all photos for Double Room with Sea View & Spa Access - High Floor - 2 adults - 1 child

View from room

Double Room with Sea View & Spa Access - High Floor - 2 adults - 1 child

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room with Sea View & Spa Access - High Floor - 2 adults

View from room

Double Room with Sea View & Spa Access - High Floor - 2 adults

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room, Sea View (Spa Access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room, Sea View (Spa Access)

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Presidential Suite with Sea View & SPA access - 2 adults

Hypo-allergenic bedding, minibar, in-room safe, desk

Presidential Suite with Sea View & SPA access - 2 adults

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite with Sea View & Spa Access - 3 adults - 1 child

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite with Sea View & Spa Access - 3 adults - 1 child

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite with Sea View & Spa Access - 1 adult - 3 children

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite with Sea View & Spa Access - 1 adult - 3 children

  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite with Sea View & Spa Access - 1 adult

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite with Sea View & Spa Access - 1 adult

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Junior Suite with Sea View & Spa Access - 2 adults - 2 children

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite with Sea View & Spa Access - 2 adults - 2 children

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite with Sea View & Spa Access - 3 adults

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite with Sea View & Spa Access - 3 adults

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite with Sea View & Spa Access - 1 adult - 1 child

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite with Sea View & Spa Access - 1 adult - 1 child

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite with Sea View & Spa Access - 1 adult - 2 children

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite with Sea View & Spa Access - 1 adult - 2 children

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite with Sea View & Spa Access - 2 adults - 1 child

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite with Sea View & Spa Access - 2 adults - 1 child

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite with Sea View & Spa Access - 2 adults

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite with Sea View & Spa Access - 2 adults

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Sea View (Spa Access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room, Sea View (Spa Access)

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room with Sea View & Spa Access - High Floor - 1 adult - 1 child.

View from room

Double Room with Sea View & Spa Access - High Floor - 1 adult - 1 child.

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room with Sea View & Spa Access - High Floor - 1 adult

View from room

Double Room with Sea View & Spa Access - High Floor - 1 adult

  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room with Sea View & Spa Access - High Floor - 3 adults

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room with Sea View & Spa Access - High Floor - 3 adults

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Presidential Suite with Sea View & SPA access - 1 adult - 3 child

Hypo-allergenic bedding, minibar, in-room safe, desk

Presidential Suite with Sea View & SPA access - 1 adult - 3 child

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite with Sea View & SPA access - 3 adults - 1 child

Hypo-allergenic bedding, minibar, in-room safe, desk

Presidential Suite with Sea View & SPA access - 3 adults - 1 child

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite with Sea View & SPA access - 2 adults - 2 children

Hypo-allergenic bedding, minibar, in-room safe, desk

Presidential Suite with Sea View & SPA access - 2 adults - 2 children

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite with Sea View & SPA access - 3 adults

Hypo-allergenic bedding, minibar, in-room safe, desk

Presidential Suite with Sea View & SPA access - 3 adults

  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite with Sea View & SPA access - 1 adult - 2 children

Hypo-allergenic bedding, minibar, in-room safe, desk

Presidential Suite with Sea View & SPA access - 1 adult - 2 children

  • Sleeps 3
  • 1 King Bed

View all photos for Double Room Single Use, Sea View (Spa Access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room Single Use, Sea View (Spa Access)

8.6 out of 10
Excellent
(4 reviews)
  • 27 sq m
  • Sea view
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Presidential Suite with Sea View & SPA access - 2 adults - 1 child

Hypo-allergenic bedding, minibar, in-room safe, desk

Presidential Suite with Sea View & SPA access - 2 adults - 1 child

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite with Sea View & SPA access - 1 adult - 1 child

Hypo-allergenic bedding, minibar, in-room safe, desk

Presidential Suite with Sea View & SPA access - 1 adult - 1 child

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Sea View (1 Adult + 1 Child - Spa Access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room, Sea View (1 Adult + 1 Child - Spa Access)

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, Sea View (2 Adults + 1 Child - Spa Access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room, Sea View (2 Adults + 1 Child - Spa Access)

  • 27 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, Sea View (3 adults - Spa Access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room, Sea View (3 adults - Spa Access)

8.0 out of 10
Very good
(2 reviews)
  • 27 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About this property

Palace Bonanza Playa Resort & SPA by Olivia Hotels Collection

Stylish beach retreat with 2 outdoor pools
Guests of this beach hotel will appreciate convenient onsite amenities such as a hot tub and a health club.
Palace Bonanza Playa Resort & SPA by Olivia Hotels Collection offers 285 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 32-inch LCD televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Calvia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool, health club, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Palace Bonanza Playa Resort & SPA by Olivia Hotels Collection. During your stay, you'll be connected to the convention center, and just a quick walk from Ses Illetas Beach. You'll find features like free breakfast and free WiFi in public areas, plus 2 outdoor pools.
  • Free buffet breakfast served daily
  • Free WiFi
  • For dining with ocean views, stop by Bonavista Restaurant, one of the property's 2 restaurants and 2 bars/lounges
  • Self parking available for a fee
  • Take a swim in the indoor and 2 outdoor pools or soak in the hot tub
  • Treat yourself to facials, body treatments, or massages at the spa
  • Services include babysitting, free supervised childcare, and a lifeguard on site
  • Onsite recreation includes an outdoor tennis court, a gym, and a steam room
  • Just a 3-minute drive from Illetas Beach and 6 minutes from Port of Palma de Mallorca
  • Casino and shopping center shuttle service available for a fee
Palace Bonanza Playa Resort & SPA by Olivia Hotels Collection offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and an indoor pool. There are 2 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 5382 square feet (500 square meters) and includes a conference center. A health club, a nightclub, and a hot tub are also featured at the luxury Palace Bonanza Playa Resort & SPA by Olivia Hotels Collection. You'll have access to the indoor pool, outdoor pool, and health club at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Calvia hotel is smoke free.

Guests are served free buffet breakfast daily from 7:30 AM to 10:00 AM.
Bonavista Restaurant - This restaurant overlooks the ocean and pool.
Krystal Restaurant - Overlooking the ocean and pool, this restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Casino shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Parking on site (EUR 15 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 2 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bonavista Restaurant
  • Krystal Restaurant

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)
  • Library
  • Mini golf
  • Nightclub
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Parasailing
  • Piano
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (5,382 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 9 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1973
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 40

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rate plans receive breakfast and dinner. Drinks are not included.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 15 per night
  • Late check-out fee: EUR 40 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property has a dress code: Men are required to wear long pants in the dining area.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Playa Bonanza
Riu Palace Bonanza Playa Spa

Reviews

Palace Bonanza Playa Resort & SPA by Olivia Hotels Collection Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 565 out of 1009 reviews
Rating 8 - Good. 337 out of 1009 reviews
Rating 6 - Okay. 70 out of 1009 reviews
Rating 4 - Poor. 21 out of 1009 reviews
Rating 2 - Terrible. 16 out of 1009 reviews

Reviews

10/10 Excellent

Jeffrey C

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this hotel for a six day vacation with my five-year-old daughter . From the time we were welcomed by Sergio and Desiree at check in until we checked out 6 days later, the experience was first class. These two really made our stay feel extra special. The interior of the hotel itself is little dated and could probably do with a little bit of modernisation but functionality wise everything worked perfectly and the facilities is absolutely fantastic. The hotel is located right on the water with its own little mini private beach/swimming area which was just a dream. There are two pools with plenty of sun lounges and umbrellas and at no point did it feel extremely busy. The breakfast buffet was amazing with plenty of variety. I think it would be hard to find somebody who would struggle to find something to eat.. I would definitely come back to this hotel.
Stayed 5 nights in Aug 2025

10/10 Excellent

Clark Ivan Lendle, Folsom

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort but far away from downtown
Stayed 2 nights in Jun 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic hotel, friendly staff & good quality food. We loved our few days & wouldn’t hesitate to go back.
Stayed 3 nights in Jun 2025

10/10 Excellent

kamila

Stayed 4 nights in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Oscar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was incredible! The Hotel has an amazing ocean view and even though does not have a beach, there are a few in a short walk.
Stayed 2 nights in Jun 2025

10/10 Excellent

Roberta

Stayed 3 nights in Jun 2025

10/10 Excellent

Julianna

Liked: Cleanliness, staff & service, amenities
The view from my room was stunning and the sound of the ocean was so peaceful. In addition, the front desk staff was very nice. Great experience all around!
Stayed 2 nights in Apr 2025

10/10 Excellent

Jaspreet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Kenechi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Dom

Stayed 4 nights in Mar 2025

4/10 Poor

todd

Stayed 1 night in Apr 2025

10/10 Excellent

Shira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceeded expectations, highly recommend!

This hotel was great from start to finish. A friendly member of staff greeted us upon arrival and helped us check in, offering us a welcome glass of prosecco. The room was clean and large with a balcony, and definitely worth the price difference to a sea view room. Our stay was in April so the weather peaked at 20-24° each day. There was an indoor pool and spa which was great for when it was too cold to swim in the outdoor pool. The hot tub was very big but could have been slightly warmer, along with the steam room and sauna. The outdoor pools are heated but are quite refreshing on the hot days I was able to go for a swim. I had multiple massages and a facial in the spa as well which was great value and all the staff in the spa were absolutely amazing! They clearly have extensive knowledge of the treatments and are all extremely friendly! The breakfast was wonderful as well with a range of fresh bakery items, hot meals, fruits; pretty much any breakfast food you could think of, they have. The concierge was also very friendly and helpful, assisting us in planning and booking some days out on our trip and recommended some great restaurants. The location of this hotel is also quite convenient as it had some grocery stores and local restaurants around, and was just a 15 minute taxi ride into Palma City. Overall, this hotel exceeded our expectations on every front, and I would highly recommend to anyone looking for a lively but also relaxing environment.
outdoor pool
indoor pool window view
private beach
outdoor pool and pool bar area
Stayed 4 nights in Apr 2025

2/10 Terrible

Tajvinder

Stayed 5 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Jennifer

Stayed 4 nights in Oct 2024

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice and clean. You were able to walk nearby restaurants or small shops. Outside by the pool you basically had your own beach. The cleaning ladies were super nice and helpful with our wedding event as well.
Stayed 6 nights in Oct 2024

8/10 Good

Makarem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the bed room is beautiful. Bus just outside the hotel. Food and service are good . Didn’t like the layout of the room , AC was not working properly and I didn’t have good night sleep because of that. We took half board and in the evening meal , the restaurant doesn’t provides tap water , they charge £3 for a bottle of water ! I found this is totally unnecessary as they do put water in the morning free of charge but not in the evening Overall is nice hotel
Stayed 5 nights in Oct 2024

10/10 Excellent

Stephanie

Stayed 4 nights in Oct 2024

10/10 Excellent

Nicola

Travelled with family
Liked: Property conditions & facilities
This is our 4th visit, we come every year with our son (11). The location is just perfect bus journey to Palma in 20 mins, walk to Illetas beach along the rocks 10 mins. The hotel itself is 4 star but amazingly clean, well maintained and the staff are outstanding. Always greet you with a smile and nothing is too much trouble. The same staff have been here for 4 years. The hotel pool is so clean, on a fantastic spot going right out to the sea. It has a shallow lido to the side of the pool to swim in the sea. This area is perfect for snorkelling and keeps my son and husband amused for hours! We love this place, it simply ticks all the boxes. Thank you again Hotel Bonanza playa, you did not disappoint ❤️
Stayed 5 nights in Oct 2024

6/10 Okay

Hayley

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
Reception staff awful
Stayed 6 nights in Sep 2024

10/10 Excellent

Marisa

Stayed 3 nights in Sep 2024

6/10 Okay

Peter

Travelled with family
Liked: Staff & service

Not as good as usual.

Stayed at least 10 times before. This was the worse. New manager has cancelled all live entertainment on ground floor. Shut the krystal restaurant early. Stopped theme nights in restaurant with welcome drinks. This was all usually available in our October annual stays. Looks like the hotel is declining in standards.
Stayed 7 nights in Oct 2024

4/10 Poor

Mary

Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

8/10 Good

Samuel, Delray Beach

Liked: Staff & service, property conditions & facilities
Clean. Good service.
Stayed 3 nights in Oct 2024