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4.6 out of 5

"Hotel is clean and food is good staff are always willing to help " More

By a verified traveller on Sun 27 Oct 2019

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Penthouse, 1 Bedroom (2 adults, 2 child)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom (Swim Up 2 adults, 1 child)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Penthouse, 1 Bedroom (3 adults, 1 child)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, Pool View (3 adults, 1 child)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom (Swim Up 3 adults)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Penthouse, 1 Bedroom (2 adults, 1 child)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Zafiro Palmanova ratings based on 24 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Zafiro Palmanova

Everyone (10) Couples (1) Family (9)
5 out of 5
Hotel is clean and food is good staff are always willing to help

Posted by on 27 Oct 2019

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Comment from Hotel Management

26 Nov 2019 by Zafiro Palmanova Hotel General Manager

Dear guest, Thank you for taking the time to leave such a lovely review regarding your recent stay. I am delighted to see that you enjoyed your stay with us and we hope to welcome you back to Mallorca again soon. Kind regards, Marco Heitinga

5 out of 5
Lovely appartments,particularly loved the over 18's swimming pool with double sunbeds,great property overall,will definitely return next year

Posted by on 30 Jul 2019

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Comment from Hotel Management

30 Jul 2019 by Hotel manager

Dear Guest, Thank you for your nice comments and great score. We are happy to hear you enjoyed your stay and look forward to your next visit. Kind regards,

5 out of 5
Hotel is absolutely first class and now the third time my family and I have stayed here. Location is perfect and all amenities in the hotel were great. Staff very attentive and the small issue we had on arrival with our room was quickly resolved by the manager, so truly a hotel that cares about its customers. Kids loved the pillow in the pool and played on it for hours each day, there’s also a water park for the younger ones, with various slides out of a pirate ship. All in all, another wonderful trip to the Zafiro Palmanova and I would recommend the hotel to anyone.

Posted by on 15 Apr 2019

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Comment from Hotel Management

16 Apr 2019 by Hotel Manager

"Dear Guest, Thank you for taking the time to leave such a lovely review regarding your recent stay. I am delighted to see that you enjoyed your stay with us once again and we hope to welcome you back to Mallorca many more times. Kind regards,

4 out of 5
A very nice property and staff are very helpful and kind.

Posted by on 10 Mar 2019

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Comment from Hotel Management

11 Mar 2019 by Hotel manager

Thank you very much for your nice feedback. It is very much appreciated.

5 out of 5

Fantastic

Had a great time. Excellent facilities for all ages and rain or shine. My only downside would be if you wanted snacks through the day because it’s out of season you have to go out of the hotel. However still give it 5*

Posted by on 14 Apr 2018

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Comment from Hotel Management

24 Apr 2018 by Hotel Manager

Dear guest, Thank you for the feedback on your stay in Zafiro Palmanova. We are proud to read you think so much of us. Hope to see you again

4 out of 5

Pleasently Suprised

Not always had the best service in Spain but was surprised by all the staff being friendly and making time to make your holiday a good one. Good food, drinks, rooms, and entertainment for the kids. Corridors and rooms above can be noisy with moving furniture, and people walking in shoes in the rooms above constantly.

Posted by on 1 Sep 2015

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5 out of 5

Super hotel.

This was my family's second time at the viva and we can't wait until the third. It may be a tad more expensive than other hotels in Palmanova but you definitely get what you pay for. My daughter loved the kids club which was just getting started for the season when we arrived. The staff were excellent - attentive and friendly. We went all inclusive, the variety of food and drinks available was impressive. Cannot fault this hotel or the surrounding area, just wish we were there longer! Thanks viva.

Posted by on 17 May 2015

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5 out of 5
Es war alles super und sehr schön

Posted by on 7 Sep 2022

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5 out of 5
es war alles super. Die Zimmer, die pools, das essen und die nähe zum strand

Posted by on 21 Oct 2019

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Comment from Hotel Management

24 Oct 2019 by Zafiro Palmanova Hotel - Direktor

Liebe Gast Vielen Dank, dass Sie sich die Zeit genommen haben, eine so positive Bewertung zu Ihrem letzten Aufenthalt bei uns zu verfassen. Ich freue mich sehr, dass Sie Ihren Aufenthalt bei uns genossen haben und hoffen, Sie bald wieder bei uns auf Mallorca begrüßen zu können. Mit freundlichen Grüßen,

4 out of 5

Posted by on 25 Sep 2019

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Comment from Hotel Management

22 Oct 2019 by Hotel Zafiro Palmanova General Manager

Dear Guest, Thank you for the feedback. Kind regards,

All-inclusive Details

All-inclusive room rates at Zafiro Palmanova are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

  • All meals and snacks included

Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.

Land activities

  • Fitness facilities
  • Miniature golf

Not included

  • Surcharge for premium or imported alcoholic beverages
  • Minibar
  • Childcare

  • Childcare not included
  • Surcharge for premium or imported alcoholic drinks
  • Miniature golf included
  • Additional service charge accepted
  • All on-site activities, and facilities and equipment included
  • Fitness facilities included
  • All meals included
  • Minibar not included

Property Features

  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 2
  • Number of outdoor pools - 7
  • Children's pool
  • Waterslide
  • Supervised childcare/activities (free)
  • Separate living room
  • Free WiFi
  • Children's club (free)
  • Kitchenette
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 18
  • Steam room in spa

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Zafiro Palmanova offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has indicated that there is a smoke detector on the property

Safety features at this property include a security system and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and cash. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation.

  • Property is cleaned with disinfectant
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • No gap period between guest stays
  • Property is not currently implementing any guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aparthotel Viva Palma Nova
  • Palma Nova Aparthotel
  • Viva Nova Aparthotel
  • Viva Nova Aparthotel Hotel
  • Viva Nova Aparthotel Hotel Palma
  • Zafiro Palmanova Aparthotel Calvia
  • Viva Palma Nova
  • Viva Palma Nova Aparthotel
  • Zafiro Palmanova Calvia
  • Zafiro Palmanova ex Viva Palma Nova Aparthotel
  • Zafiro Palma Nova Aparthotel ex Viva Palma Nova Aparthotel
  • Zafiro Palmanova Calvia
  • Zafiro Palmanova Aparthotel
  • Zafiro Palmanova Aparthotel Calvia

You should know

  • Reservations are needed for massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.