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Hyatt Place Portland Downtown - Old Port Square

3.0 star property

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Photo gallery for Hyatt Place Portland Downtown - Old Port Square

Lounge
Suite, 1 Bedroom, Bay View
Exterior
View from room
Interior entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Laundry

Explore the area

View in a map
433 Fore St, Portland, ME, 04101
  • Portland Museum of Art
    ‪10 min walk‬
  • State Theatre
    ‪11 min walk‬
  • Thompson's Point
    ‪4 min drive‬
  • Portland, ME (PWM-Portland Intl. Jetport)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, individually furnished, desk, laptop workspace

Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(107 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Shower)

Premium bedding, individually furnished, desk, laptop workspace

Suite, 1 Bedroom, Accessible (Shower)

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (High Floor, With Sofa Bed)

Premium bedding, individually furnished, desk, laptop workspace

Room, 2 Queen Beds (High Floor, With Sofa Bed)

8.6 out of 10
Excellent
(14 reviews)
  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, individually furnished, desk, laptop workspace

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(20 reviews)
  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, individually furnished, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(5 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, individually furnished, desk, laptop workspace

Room, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

Premium bedding, individually furnished, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

8.8 out of 10
Excellent
(5 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Specialty, Fore Street View)

Room, 1 King Bed with Sofa bed (Specialty, Fore Street View)

Room, 1 King Bed with Sofa bed (Specialty, Fore Street View)

9.8 out of 10
Exceptional
(18 reviews)
  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Bay View

View from room

Suite, 1 King Bed with Sofa bed, Bay View

10.0 out of 10
Exceptional
(3 reviews)
  • 46 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Shower)

Premium bedding, individually furnished, desk, laptop workspace

Suite, 1 Bedroom, Accessible (Shower)

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Room, 1 King Bed with Sofa bed (High Floor)

Room, 1 King Bed with Sofa bed (High Floor)

9.6 out of 10
Exceptional
(24 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Specialty, Island View)

Premium bedding, individually furnished, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Specialty, Island View)

9.6 out of 10
Exceptional
(8 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Bay View

View from room

Suite, 1 Bedroom, Bay View

  • 46 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hyatt Place Portland Downtown - Old Port Square

Hotel with free airport shuttle, a quick walk to Portland Museum of Art
A 24-hour fitness center, a bar/lounge, and a snack bar/deli are available at this hotel. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and valet parking. Housekeeping is available on request.
Hyatt Place Portland Downtown - Old Port Square offers 130 accommodations with iPod docking stations and coffee/tea makers. These individually furnished accommodations have separate sitting areas. Beds feature premium bedding. LED televisions come with premium satellite channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The shopping around Hyatt Place Portland Downtown - Old Port Square gets high marks from our customers. During your stay, you're just a quick walk from Casco Bay. Features include free WiFi in public areas and a free roundtrip airport shuttle, plus a 24-hour gym.
  • Free WiFi and wired Internet
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the cleanliness and spaciousness
  • Within a 10-minute walk of Wadsworth-Longfellow House and Portland Museum of Art
  • Free airport shuttle service
  • Dogs welcome for a fee (restrictions apply)
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1050 square feet (98 square meters) and includes conference space. A 24-hour fitness center, a vending machine, and tour/ticket assistance are also featured at the business-friendly Hyatt Place Portland Downtown - Old Port Square. A roundtrip airport shuttle is free (available on request). For a fee, parking is available.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 7:00 AM to 11:00 PM on request
  • Area shuttle up to 5 miles
  • Covered valet parking on site (USD 45 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 14 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle tours
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,050 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (122 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym

More

  • 7 floors
  • Banquet hall
  • Fireplace in lobby

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • IPod dock
  • LED TV with premium cable/satellite channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 14 per person
  • Covered valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Hotel Portland-Old Port
Hyatt Place Portland-Old Port
Hyatt Place Portland - Old Port Maine
Hyatt Place Portland-Old Port Hotel
Hyatt Place Portland Old Port
Hyatt Portland Old Square
Hyatt Place Portland Old Port
Hyatt Place Portland Downtown - Old Port Square Hotel
Hyatt Place Portland Downtown - Old Port Square Portland
Hyatt Place Portland Downtown - Old Port Square Hotel Portland

Hyatt Place Portland Downtown - Old Port Square Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 767 out of 1200 reviews
Rating 8 - Good. 253 out of 1200 reviews
Rating 6 - Okay. 94 out of 1200 reviews
Rating 4 - Poor. 50 out of 1200 reviews
Rating 2 - Terrible. 36 out of 1200 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Traci

Liked: Cleanliness, property conditions & facilities
The location is perfect for a day in the city. Close to everything. The staff was friendly. The free shuttle to the airport was easy to arrange with the service offered 24 hours. I was transported at 3:20 am to the airport saving the cost of an Uber and assured safety at the hour. The gym was under renovations so I knocked off points for that the the lobby and care area are very tight so that’s not so appealing. However the rooms were large and inexpensive. The bed was very comfortable and the bathroom was spacious. I would recommend staying there is you are enjoying a couple of days in the city exploring. It’s in the heart of so many shops and places to eat.
Stayed 1 night in Jun 2025

10/10 Excellent

Shari

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to all shops and restaurants. Nice clean rooms and friendly staff.
Stayed 3 nights in Jun 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

MARIA, NEW YORK

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, pretty, friendly staff
Stayed 1 night in Jun 2025

10/10 Excellent

Sean, West Roxbury

Stayed 1 night in Jun 2025

10/10 Excellent

Casey

Liked: Amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Aja

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Rahel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and looks new. New modern style furniture, nice setting and comfortable. New bathroom. Beautiful. Quiet, esp. since this hotel allows pets - no sound to hear from the neighbors. We didn’t hear any barking, meowing or other sounds.
Stayed 1 night in Jun 2025

8/10 Good

DAVID

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

DAVID

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pefect location to head to the water or head into town. Close to all of the key locations we wanted to see while visiting Portland for the first time. Gym was out of servcie and that was a bummer.
Stayed 3 nights in Jun 2025

10/10 Excellent

georges

Stayed 3 nights in Jun 2025

10/10 Excellent

Charlotte

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice staff and very clean
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Stayed 1 night in Jun 2025

6/10 Okay

Colin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Felisberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a weekend away for my girlfriends birthday and Father’s Day .
Stayed 1 night in Jun 2025

10/10 Excellent

Jessica

Stayed 1 night in Jun 2025

10/10 Excellent

Shelly

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Both Drivers from and to Airport were very friendly and professional.
Stayed 1 night in Jun 2025

10/10 Excellent

Cynthia, Canal Fulton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to everything! Great area! 45.00for parking was the only downfall.
Stayed 1 night in Jun 2025

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in Jun 2025

10/10 Excellent

Stanley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Angela

Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Stayed 1 night in Jun 2025

8/10 Good

Laura

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Accommodations were comfortable. Location was great and convenient to old port downtown. Closet space limited but fine for the short duration we were there. While price seems competitive with other hotels in the area I don't any of them are justififed in charging these rates when they haven't really changed or improved their service or accommodations.
Stayed 1 night in May 2025

6/10 Okay

Timothy

Travelled with partner
Overpriced for what Hotel offered in Amenities or Experience. Gym was under construction as should have been communicated before booking. Location was good but that is all.
Stayed 3 nights in Jun 2025

8/10 Good

Mark W

Stayed 1 night in Jun 2025