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"Customer service was very efficient and breakfast was excellent. Conveniently located a few minutes' walk from the Trindade metro station, Aliados and ... " More

By Andrew D on Thu 23 Apr 2015

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Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Economy Single Room

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Standard Double Room Single Use, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Hotel Description

With your stay at Casual Inca Porto, you're connected to a shopping centre and just a quick walk from Livraria Lello. Enjoy features like free WiFi in public areas, plus a 24-hour gym and a bar. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served weekends for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Within a 15-minute walk of Livraria Lello and Porto City Hall
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Casual Inca Porto ratings based on 16 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Casual Inca Porto

Everyone (5) Couples (6) Family (1) Other (2) Friends (1)
5 out of 5

Very good, conveniently located hotel

Customer service was very efficient and breakfast was excellent. Conveniently located a few minutes' walk from the Trindade metro station, Aliados and the old town. The hotel was reasonably quiet despite such a central location.

Posted by on 23 Apr 2015

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2 out of 5

average

I found my room to be nothing like what there web site shows the bathroom was so small could not swing a cat this hotel needs a lot of updating also the wi.fi is terrible kept shutting down but the breakfast was good and plentiful

Posted by on 30 Oct 2013

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4 out of 5

Warm reception excellent breakfast

The staff are all most helpful. The whole place is spotlessly clean. The beds are comfortable and the room has quiet air conditioning. The breakfast is wonderful with an ever changing variety of items to choose from. Whilst it is true that the rooms could do with some updating, they could not have been cleaner. The location is excellent for both the city and the Metro. Excellent.

Posted by on 14 Jun 2013

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5 out of 5
personnel très agréable et toujours à l'écoute, prêt à aider pour toute situation. nous recommandons cet établissement.

Posted by on 27 Feb 2023

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Comment from Hotel Management

27 Feb 2023 by Arminda Fonte

Chère Emanuela, Merci beaucoup d'avoir partagé votre expérience chez Casual Inca Porto avec nous. C'était un plaisir de vous accueillir dans notre hôtel ! Nous espérons pouvoir vous recevoir à nouveau dans un avenir proche. Cordialement, João Miranda.

4 out of 5
Sänky oli ihana nukkua. Äänieristykset olivat olemattomat, kaikki äänet käytävältä, muista huoneista ja pihalta kuuluivat huoneeseen. Vahakorvatulpat mukaan, jos tahtoo saada nukutuksi herkkäunisena! Tavalliset korvatulpat eivät riitä. Hotellin sijainti oli loistava ja henkilökunta ihanaa!

Posted by on 23 Dec 2022

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Comment from Hotel Management

23 Dec 2022 by Armanda Silva - Front office manager

Rakas Mia,Kiitos vierailustasi ja kokemuksesi jakamisesta Casula Inca Portossa.Toivomme, että voit palata pian.Hyvää joulua ja mahtavaa uutta vuotta.Halaus

4 out of 5
Emplacement idéal pour un centre ville. Du passage en journée, très calme la nuit. Chambre refaite très récemment. La douche fait déborder l’eau dans une grande partie de la salle de bains (pas très grande). C’es LE point négatif. Personnel accueillant, chaleureux, à l’écoute et de bon conseil. Nous y avons passé un agréable séjour.

Posted by on 16 Nov 2019

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Comment from Hotel Management

21 Nov 2019 by M. João Miranda.

Cher client, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Salutations distinguées,

3 out of 5
Das Hotel ist zwar gut gelegen aber es ist kein 4* Hotel.

Posted by on 21 Jun 2019

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Comment from Hotel Management

13 Aug 2019 by Armanda Silva

Dear Customer, Thansk for your preference. We'll go on trying to do better and better. Regards

2 out of 5

Posted by on 29 Apr 2019

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3 out of 5

Ensemble correct pour séjour court

Personnel très professionnel. Hôtel un peu vieillissant : insonorisation très limitée + literie de qualité moyenne. Bon rapport qualité/prix néanmoins en plein centre.

Posted by on 27 Feb 2018

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3 out of 5

Hôtel accueillant proche de l'hypercentre

Hôtel où le personnel est courtois et professionnel, au petit soin pour les clients et surtout pour ceux qui n'ont pas à leur corde plusieurs langues. L' état de propreté est flagrant. Le petit déjeuner est correct surtout si on aime manger salé car pour les douceurs sucrés, il vaut mieux les consommer à l'extérieur. La literie est correcte en revanche l'acoustique est médiocre si vous ne dormez pas d'un sommeil de plomb, évitez le lieu.

Posted by , from Porto on 14 Nov 2017

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Property Features

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Casual Inca Porto. For a fee, parking is available. This 4-star Porto hotel is smoke free.

  • 1 building
  • 62 guestrooms or units
  • 6 levels
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: São Bento Station (1.6 km / 1 mi)
  • Metro station: Guilherme Gomes Fernandes Stop (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Casual Inca Porto offers 62 accommodations with minibars and a safe. Guests can surf the web using complimentary wireless Internet access. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining
  • Television
  • Coffee maker
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control

Food & Drink

For a fee, guests can enjoy a buffet breakfast on weekends from 7:30 AM and 11:30 AM.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30 per night.
  • Cots (infant beds) are available for EUR 10 per night.

Pet Policy

  • Pets: EUR 10 per pet, per day
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts major credit cards, debit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts major credit cards, Visa, Mastercard, JCB International, Eurocard, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Clean & Safe (Portugal)
  • Property registry number - 0138
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 for adults and from EUR 8 for children
  • Covered self-parking fee: EUR 20 per day
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10 per night
  • Rollaway bed fee: EUR 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Hotel Inca
  • Best Western Hotel Inca Porto
  • Best Western Inca
  • Best Western Inca Porto
  • Best Western Hotel Porto
  • Best Western Porto
  • Porto Best Western
  • Hotel Inca Porto
  • Casual Inca Porto Hotel
  • Casual Inca Porto Porto
  • Casual Inca Porto Hotel Porto
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.