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HF Fénix Porto

4.0 star property

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Photo gallery for HF Fénix Porto

Terrace/patio
Creator video
Restaurant
Business centre
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Room service

Explore the area

View in a map
Rua Gonçalo Sampaio, 282, Porto, 4150-365
  • Place, University of Porto
    ‪5 min walk‬
  • Place, Casa da Música
    ‪7 min walk‬
  • Place, Crystal Palace Gardens
    ‪12 min walk‬
  • Airport, Porto (OPO-Dr. Francisco de Sa Carneiro)
    ‪10 min drive‬

Room options

View all photos for Comfort Twin Room

Comfort Twin Room

Comfort Twin Room

9.2 out of 10
Wonderful
(5 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Double Room

Minibar, in-room safe, blackout curtains, soundproofing

Comfort Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Triple Room

Comfort Triple Room

Comfort Triple Room

8.6 out of 10
Excellent
(7 reviews)
  • 27 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Comfort Plus (Triple)

Comfort Plus (Triple) | View from room

Comfort Plus (Triple)

9.6 out of 10
Exceptional
(5 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room

Family Room

Family Room

  • 27 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Comfort Double or Twin Room

Minibar, in-room safe, blackout curtains, soundproofing

Comfort Double or Twin Room

9.6 out of 10
Exceptional
(49 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Double Room

Minibar, in-room safe, blackout curtains, soundproofing

Premium Double Room

8.8 out of 10
Excellent
(11 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

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includes taxes & fees
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About this property

HF Fénix Porto

Central hotel with a restaurant connected to a shopping center in Porto
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business center. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking, and a business center are onsite.
HF Fénix Porto offers 148 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels.

Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. This Porto hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at HF Fénix Porto. During your stay, you'll be connected to a shopping center, and just a quick walk from Cidade do Porto Shopping Centre. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include babysitting, dry cleaning/laundry, and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 4-minute drive from Ribeira Square and a few minutes from Porto Historic Center
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site.

A computer station is on site and WiFi is free in public spaces. A terrace, a vending machine, and multilingual staff are also featured at HF Fénix Porto. For a fee, parking is available.

This 4-star Porto hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.
HF Fénix Porto has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Parking on site (EUR 15 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 12 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 13 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Self parking fee: EUR 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 3709
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

HF Fénix Porto Hotel
Hf Fenix Hotel Porto
HF Fénix Hotel Porto
HF Fénix Porto
Hf Fenix Porto Hotel Porto
Porto Hf Fenix Hotel
HF Fénix Hotel
HF Fénix
HF Fénix Porto Hotel
HF Fénix Porto Porto
HF Fénix Porto Hotel Porto

Reviews

HF Fénix Porto Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 599 out of 1002 reviews
Rating 8 - Good. 321 out of 1002 reviews
Rating 6 - Okay. 52 out of 1002 reviews
Rating 4 - Poor. 18 out of 1002 reviews
Rating 2 - Terrible. 12 out of 1002 reviews

Reviews

10/10 Excellent

Rahman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
​This hotel has a great location, close to shopping and restaurants. The rooms are a good size with comfortable beds. The lobby has a pleasant smell. It's not too far from the city center, and if you enjoy walking, breakfast excellent, I highly recommend this hotel.
Stayed 10 nights in Aug 2025

6/10 Okay

Arsalan

Travelled with family
Stayed 4 nights in Aug 2025

10/10 Excellent

MARIA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room with mini bar and free bottle of filtered water.
Stayed 3 nights in Jun 2025

10/10 Excellent

domenico

Stayed 2 nights in Aug 2025

10/10 Excellent

Turcotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little far from old porto still walkable
Stayed 3 nights in Aug 2025

4/10 Poor

Samuel

Travelled with family
Disliked: Staff & service, property conditions & facilities
Toilet was broken, sink was leaking water, the shower was open one side and had water leaking out. There is a cemetery as the view, the elevator and lobby was extremely loud. The staff were not friendly and wouldn't greet us when walking by.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First time in Porto

Clean, comfortable bed, breakfast buffet was very fresh and was attended too throughout the breakfast hours. Lobby smelled nice. Shower had good pressure. I also loved the windows opened out a few inches for fresh air. Good location to food and shopping
Stayed 3 nights in Aug 2025

8/10 Good

David, Maple

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The little things … No ice machine The card reader on the vending machine didn’t work. The bathroom door is glass (frosted but with clear streaks going through)… when my daughter was in there we couldn’t answer the door. Initially the bathroom door didn’t even close all the way … after a few calls they came up and fixed it.
Stayed 2 nights in Jul 2025

10/10 Excellent

TAMMY

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to reach from airport via Casa Musica tram station. Although not close to main Ribeira tourist area was easy to access , an ideal base for a short city break to visit anywhere on the tram network and would return.
Stayed 3 nights in Jul 2025

8/10 Good

Trevon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

First place I stayed in Porto on a 15-day trip for wedding. This hotel is in a great location close to shopping and some dining, metro stops close. Casa do Musica, Carolinas Michaelis metro stops are within walking distance but cab large luggage, cobblestones and narrow street combined with constant construction reduces the commute. Walking is sometimes difficult between metro stations, this is a good location that allows for access to necessities and bar/food in the hotel. Would have stayed here the entire trip but had to go to Braga for a few days.
Stayed 1 night in Jul 2025

4/10 Poor

MONIQUE

Average hotel, no restaurants so that was a little inconvenient.
Stayed 4 nights in Apr 2025

10/10 Excellent

Rebecca

Stayed 1 night in Jul 2025

10/10 Excellent

Heather, Pleasanton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a lovely location in Porto. About a 20 min walk to the waterfront area. We had a car so needed a place with parking and the parking here was excellent. It’s adjacent to a little mall and food court. The room was large and clean. The staff were wonderful. We enjoyed our stay and would stay again.
Stayed 4 nights in Jun 2025

8/10 Good

Cory

Stayed 2 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I recommend this hotel wholeheartedly

Very good location, though not in the city center. Excellent property. Wonderful breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

Martyna

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Really good stay, clean room and close to everything
Stayed 4 nights in Jul 2025

10/10 Excellent

Gemma

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great stay at HF Fenix - a little bit further away from Porto centre but it was quick and cheap to get taxis when we needed. We had a really spacious triple room which was perfect for our group. Breakfast at the hotel was really good, and only a few minutes away was the Mercado Bom Sucesso which I'd highly recommend.
Stayed 2 nights in Jun 2025

10/10 Excellent

Fernando

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Para todos mis reviews siempre utilizo tres aspectos fundamentales: A. Ubicación, B. Servicio, C. Relación precio/calidad. A. Ubicación: Esta vez elegimos quedarnos cerca del Mercado do Bom Sucesso, y fue un acierto. Justo al lado hay opciones para comer, un centro comercial y varias líneas de autobús. La estación de metro Casa da Música queda a 7 minutos caminando. Desde la estación de tren de Porto Campanhã, tardamos 25 minutos en metro hasta el hotel. B. Servicio: El personal fue amable y claro durante el check-in. Nos guardaron el equipaje mientras esperábamos la hora de entrada y nos orientaron sobre lugares cercanos para comer. C. Relación precio/calidad: Las habitaciones son amplias, silenciosas y muy cómodas. Cuentan con restaurante, bar, un desayuno muy completo y gimnasio. Todo por un precio muy razonable. Mi opinión: Es el hotel con mejor relación precio/calidad en el que nos hemos hospedado en Portugal. Volveríamos sin pensarlo. Si necesitás más info, escribime por Messenger: @mrfunkherrera.
Stayed 1 night in Jun 2025

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay, thank you!
Stayed 3 nights in Apr 2025

10/10 Excellent

George

Stayed 2 nights in Jun 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Carole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Large room, well airconditioned, very comfortable beds. The three twin ben layout was excellent. Very close to grocery store, coffee, shopping.
Stayed 3 nights in May 2025

10/10 Excellent

P M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Marcello

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed a good stay.
Stayed 3 nights in May 2025