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4.7 out of 5

" A fantastic five days at a wonderful hotel, from start to finish the attention to detail, staff and food were fantastic. Very highly recommended. " More

By a verified traveller on Fri 17 Mar 2023

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Classic Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
€222* Per night/room 7 Apr - 8 Apr

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Double Room (Top Floors)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Suite Duplex (Palace)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Classic Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at PortoBay Flores. During your stay, you're just a quick walk from Ribeira Square. You'll find features such as free WiFi in public areas, plus a full-service spa and an indoor pool.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself with a visit to the full-service spa
  • Amenities include a front desk safe, a lift and a terrace
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the overall condition of the property and the location
  • Just a 5-minute walk from Ribeira Square and 5 minutes on foot from Porto Cathedral

PortoBay Flores ratings based on 12 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for PortoBay Flores

Everyone (5) Couples (2) Family (2)
5 out of 5
A fantastic five days at a wonderful hotel, from start to finish the attention to detail, staff and food were fantastic. Very highly recommended.

Posted by on 17 Mar 2023

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Comment from Hotel Management

17 Mar 2023 by Mafalda Correia / Guest Relations

Dear Alan,Thank you very much for choosing the PortoBay Flores hotel for your stay in Porto. We were very pleased to read your message about our hotel and team. Your comments are very valuable for us and for our future guests.We look forward to having you back again!Kind Regards,

5 out of 5

Posted by on 13 Mar 2020

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Comment from Hotel Management

13 Mar 2020 by Mafalda Correia - Guest Relations

Dear Guest, Thank you for your feedback and we hope to be able to see you again in the near future. KInd Regards,

5 out of 5

Posted by on 20 Feb 2020

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Comment from Hotel Management

21 Feb 2020 by Mafalda Correia - Guest Relations

Dear Guest, Thank you for your feedback we hope to be able to see you again in the near future. Regards,

5 out of 5

Posted by on 25 Oct 2019

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Comment from Hotel Management

25 Oct 2019 by Mafalda Correia - Guest Relations

Dear Guest, Thank you very much for your feedback. Nothing makes us happier than meeting the expectations of our guests. See you soon at a PortoBay hotel,

5 out of 5

Posted by on 21 Aug 2023

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Comment from Hotel Management

22 Aug 2023 by Sara Vieira| Front Office| PortoBay Flores

Muito obrigado pela sua preferência e por partilhar connosco a sua boa experiência PortoBay.Bem-haja!

5 out of 5
Personal war extrem freundlich und zuverlässig. Die Lage ist toll, mitten in der Stadt und von da aus alles sehr einfach erreichbar! Schöne Einrichtung. Der Spa Bereich könnte grösser sein. Ansonsten top! Wir kommen wieder!

Posted by , from Winkel on 9 May 2023

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Comment from Hotel Management

10 May 2023 by Diogo Teixeira - Front Office

Dear guest,Thank you for your positive comments. I will share them with our team.It is always good to see you again.Kind Regards,

5 out of 5
Tolle Zimmer und super Frühstück! Sehr freundliches Personal. Ruhig und nicht überfüllt!

Posted by on 1 Dec 2022

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Comment from Hotel Management

1 Dec 2022 by Diogo Teixeira - Front Office - PortoBay Flores

Sehr geehrter Gast,zunächst möchten wir uns erstmal bedanken, dass Sie sich für unser Hotel entschieden haben. Ihre Meinung ist uns sehr wichtig, und deshalb bedanken wir uns, dass Sie sie mit uns teilen.Wir sind sehr froh darüber zu erfahren, dass unser Hotel und unser Team in der Lage waren, Ihre Erwartungen zu erfüllen. Wir freuen uns schon darauf, Sie bei Ihrem nächsten Aufenthalt wieder willkommen zu heißen.Mit freundlichen Grüßen

4 out of 5
personne pour porter bagages jusqu'au parking car rue pietonne interdite voiture compliqué pour avoir un siege BB pou rle bain tee shirt et short ont disparu petit dej parfait mais repas tres moyen

Posted by on 9 Jan 2020

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Comment from Hotel Management

14 Jan 2020 by Faria

Merci d'avoir partagé vos préoccupations concernant notre hôtel. Nous vous prions de nous excuser pour les désagréments causés. Nous évaluons attentivement vos commentaires et prendrons très vite les mesures nécessaires pour améliorer notre service. Nous vous remercions une fois de plus pour votre compréhension et espérons que vous regagnerez confiance en notre hôtel. Cordialement, Luis Faria Guest Relations

5 out of 5

Posted by on 25 Nov 2019

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Comment from Hotel Management

2 Dec 2019 by Faria

It is very important for us to receive your feedback. Thank you for your review and we look forward to your next stay at one of our hotels. Kind regards, Luis Faria Guest Relations

4 out of 5
Sehr tolles Ambiente, hervorragendes Frühstücksbuffet Die Frotte- und Bettwäsche wurde ZUViEL gewechselt.

Posted by on 7 Nov 2019

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Comment from Hotel Management

21 Nov 2019 by Mafalda Correia - Guest Relations

Sehr geehrter Gast, wir möchten uns für die Zeit bedanken, die Sie aufgebracht haben, um uns Ihre Meinung über Ihren Aufenthalt in unserem Hotel mitzuteilen. Es bereitet uns große Freude, feststellen zu können, dass Sie sich in unserer Gesellschaft wohl gefühlt haben. Wir hoffen, Sie schon bald wieder willkommen heißen zu können. Mit freundlichen Grüßen

Property Features

PortoBay Flores offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A fitness centre, spa services, and a library are also featured at the luxury PortoBay Flores. This 5-star Porto hotel is smoke free.

  • 66 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front desk safe
  • Library
  • Terrace
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: São Bento Station (0.5 km / 0.3 mi)
  • Metro station: Pr. da Liberdade Stop (0.4 km / 0.2 mi)

Room Amenities

PortoBay Flores offers 66 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include a shower, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Shower
  • Housekeeping (daily)
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Air conditioning
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.

PortoBay Flores has a restaurant serving breakfast, lunch and dinner.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property is located in a pedestrian zone.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Clean & Safe (Portugal)
  • Property registry number - 8769
  • Property confirms they are implementing enhanced cleaning measures
  • Gap period enforced between guest stays - 24 hours
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 10 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • PortoBay Flores Hotel
  • Hotel PortoBay Flores Porto
  • Porto PortoBay Flores Hotel
  • Hotel PortoBay Flores
  • PortoBay Flores Porto
  • Flores Hotel
  • Flores
  • PortoBay Flores Hotel
  • PortoBay Flores Porto
  • PortoBay Flores Hotel Porto

Awards & Affiliations

Eco-certified property
This property participates in Green Key – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Green Key
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.