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Buenaventura Grand Hotel & Great Moments - All Inclusive

5.0 star property

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Photo gallery for Buenaventura Grand Hotel & Great Moments - All Inclusive

Couples treatment room(s), hot tub, body treatments, hydrotherapy
Reception
Reception
3 bars/lounges, 2 poolside bars
Couples treatment room(s), hot tub, body treatments, hydrotherapy

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Avenida Mexico 1301, Puerto Vallarta, JAL, 48350
  • Place, Camarones Beach
    ‪2 min walk‬
  • Place, Teatro Vallarta
    ‪5 min walk‬
  • Place, Malecon
    ‪12 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪13 min drive‬

Room options

View all photos for Honeymoon Suite

Honeymoon Suite | View from room

Honeymoon Suite

8.0 out of 10
Very good
(29 reviews)
  • Ocean view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View King Bed

Deluxe Ocean View King Bed

Deluxe Ocean View King Bed

8.4 out of 10
Very good
(56 reviews)
  • Ocean view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Ocean View Two Double Beds

Deluxe Ocean View Two Double Beds

Deluxe Ocean View Two Double Beds

8.8 out of 10
Excellent
(18 reviews)
  • Ocean view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King Bed

Deluxe King Bed

Deluxe King Bed

8.2 out of 10
Very good
(79 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Two Double Beds

Down duvets, minibar, in-room safe, blackout curtains

Deluxe Two Double Beds

8.0 out of 10
Very good
(63 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Deluxe

Down duvets, minibar, in-room safe, blackout curtains

Room Deluxe

7.6 out of 10
Good
(4 reviews)
  • 36 sq m
  • Sleeps 4

View all photos for Room Deluxe with Sea View

Down duvets, minibar, in-room safe, blackout curtains

Room Deluxe with Sea View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 36 sq m
  • Sleeps 4

View all photos for Room Deluxe With Side Sea View

Down duvets, minibar, in-room safe, blackout curtains

Room Deluxe With Side Sea View

  • Sea view
  • 36 sq m
  • Sleeps 2

View all photos for Room Standard

Down duvets, minibar, in-room safe, blackout curtains

Room Standard

  • 36 sq m
  • Sleeps 2

View all photos for Room Luxury

Down duvets, minibar, in-room safe, blackout curtains

Room Luxury

  • 35 sq m
  • Sleeps 2

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About this property

Buenaventura Grand Hotel & Great Moments - All Inclusive

Catch some rays at the beach or spend the day relaxing at Buenaventura Grand Hotel & Great Moments - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 3 restaurants.
Buenaventura Grand Hotel & Great Moments - All Inclusive offers 231 air-conditioned accommodations with minibars and safes. Beds feature down comforters. 32-inch LED televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Puerto Vallarta property provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a hot tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Buenaventura Grand Hotel & Great Moments - All Inclusive. During your stay, you're just a quick walk from Bay of Banderas. Enjoy features like free WiFi in public areas and free self parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine with pool views at Frutas y Flores, one of the property's 3 restaurants and 3 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Treat yourself to body scrubs, aromatherapy, or deep-tissue massages at the spa
  • Services include babysitting, a kid's club, and a concierge
  • Onsite recreation includes a gym and complimentary bicycles
  • Guests have great things to say about the clean accommodations and the location
  • Steps from Camarones Beach and 6 minutes by foot from Teatro Vallarta
Buenaventura Grand Hotel & Great Moments - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Buenaventura Grand Hotel & Great Moments - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. WiFi is free in public spaces. This Colonial property also offers a complimentary children's club, a children's pool, and a fitness center. Free self parking is available.

This 5-star Puerto Vallarta property is smoke free.

Frutas y Flores - Overlooking the pool, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Restaurante Sunset - This beachfront restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Lobby Bar - Onsite bar. Open daily.
Corazón Contento - This restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.
Palimita Snack Bar - This bar is located by the pool. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

24-hour room service

In-room minibar (all beverages included)

Meals and beverages at companion properties

Dining availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities

Volleyball

Kids club

Lessons/classes/games

Yoga

Entertainment

Onsite entertainment and activities

Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 3 restaurants

Restaurants on site

  • Corazón Contento
  • Frutas y Flores
  • Lobby Bar
  • Palimita Snack Bar
  • Restaurante Sunset

Things to do

  • 2 outdoor pools
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (79 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 4 floors
  • Built in 1982
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Buenaventura Grand Hotel & Great Moments - All Inclusive

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Buenaventura

Buenaventura All Inclusive

Buenaventura Grand

Buenaventura Grand Hotel

Buenaventura Grand Hotel All Inclusive

Buenaventura Grand Hotel All Inclusive Puerto Vallarta

Buenaventura Grand Puerto Vallarta

Buenaventura Hotel

Hotel Buenaventura

Buenaventura Hotel Puerto Vallarta

Buenaventura Puerto Vallarta

Buenaventura Grand Hotel Puerto Vallarta

Buenaventura Beach Hotel Puerto Vallarta

Buenaventura Grand Hotel Great Moments All Inclusive

Buenaventura Grand Great Moments Puerto Vallarta

Buenaventura Grand Great Moments

Buenaventura Grand Hotel Spa All Inclusive

Buenaventura Grand Great Moments All Inclusive Puerto Vallarta

Buenaventura Grand Great Moments All Inclusive

Buenaventura Grand Hotel & Great Moments - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 659 out of 1327 reviews
Rating 8 - Good. 352 out of 1327 reviews
Rating 6 - Okay. 189 out of 1327 reviews
Rating 4 - Poor. 77 out of 1327 reviews
Rating 2 - Terrible. 50 out of 1327 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Janet

Liked: Cleanliness, amenities, property conditions & facilities
Excellent services. The staff were amazing and very courteous and attentive. Hotel was clean and well presented
Stayed 7 nights in Feb 2026

8/10 Good

Ann Marie Flora, Terrace

Liked: Cleanliness, amenities, property conditions & facilities
Rooms and entire resort was extremely clean.
Stayed 10 nights in Feb 2026

6/10 Okay

Marjorie

Stayed 12 nights in Dec 2025

4/10 Poor

Cindy

Liked: Cleanliness, staff & service
Disliked: Amenities
The Property is nice but it was a huge disappointment in many ways. Kids and adult going up the halls all hours of night huge echos! We sleep with a noise machine and still couldn’t drown it out. The lobby goes with loud music till 10! We were put in a room with a slider to a balcony with weeds. They say it is all inclusive but if you want more than the two bottles of water they give you it’s a charge! say it is all inclus water day and if you wam
Our balcony weeds and a fence people can see thru!
Stayed 3 nights in Feb 2026

6/10 Okay

Sharon H

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Same food, different versions. Leftovers become something else, bland. AC not the best. Staff are all wonderful! Great location not the best beach.
Stayed 7 nights in Feb 2026

6/10 Okay

Tina M

Stayed 7 nights in Jan 2026

10/10 Excellent

Barbara Jean

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was good! Clean and amenities restocked daily. Staff kind and engaging! Activities fun, inviting but not overwhelming.
Stayed 9 nights in Jan 2026

10/10 Excellent

Roch

Stayed 7 nights in Jan 2026

6/10 Okay

Joy Clasina Elisabeth

Travelled with partner
Yes
Stayed 14 nights in Jan 2026

10/10 Excellent

Jocelyn. Tracy

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, employees were very nice,food was the best . Thank you
Stayed 5 nights in Feb 2026

10/10 Excellent

Rolando Alberto Aguilar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was nice and clean everyday, the staff was nice too
Stayed 9 nights in Jan 2026

2/10 Terrible

Paz

Stayed 4 nights in Jan 2026

6/10 Okay

Kerry

Travelled with family and small children
Liked: Cleanliness
Resort is too small for adult only reservations for booking a family dinner. Buffet could use more food dishes as the options were not there. Entering the pool was difficult to enter (older group). Steps only part way in to the pool then drops off. Ladder on opposite side was the only way you could get into the pool safetly. A lot of elderly people were noticeably struggling to get in and out. Room and resort was clean and staff was great and friendly.
Stayed 4 nights in Jan 2026

6/10 Okay

Karen

Liked: Cleanliness, staff & service
The hotel was very clean. People are very nice. Service is a little lacking and the food options are simple but decent. The challenge is that they give day passes to people and there are not enough chairs so everybody is fighting for a space.
Stayed 5 nights in Jan 2026

4/10 Poor

Janine

Liked: Cleanliness, property conditions & facilities
Came here on the recommendation of a friend as I usually stay in the area but my hotel didn’t have availability for my full trip. Boy am I glad I only stayed here 2 nights. Overall great location and nice smaller property. Rooms were nice and clean and modern but my patio had zero view and at least once while I was in my room maintenance walked through it to water plants. Room was just off the main lobby area and was extremely noisy all hours of the day and night. Despite signs saying silence please I was woken up multiple times during the night from music and absolutely obnoxious people. Bell boys were rude and indifferent, couldn’t seem to care less even when tipping them. Front desk staff was lovely and efficient. Pool waiters were hit and miss. Disappeared for a long time, and then offered people nearby drinks but didn’t come to you, again even when tipping. Often had to go and get my own drink. Chairs at the pool were limited, people occupied chairs but didn’t come back for hours despite hotel saying they remove after 15 minutes, they absolutely did nothing. Went to sit by the beach but then get bothered by the beach vendors and even less frequent service. Bartenders got my drinks wrong at least 3 times, Giving me something I didn’t order. Pool bathrooms were disgusting. Soaking wet, smelly and toilets unflushed. Buffet service was excellent but the food not so much. Lots of repetition and quality below average. Many dishes were watery and unflavourful. Sunset restaurant
Stayed 2 nights in Jan 2026

10/10 Excellent

Garry

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, great staff.
Stayed 7 nights in Jan 2026

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and all staff were exceptional Gloria, Dalia, Catherina, and Gustavos were the best.
Fiesta de la Noche
Stayed 21 nights in Jan 2026

10/10 Excellent

Derek

All good: room, food, staff.
Stayed 3 nights in Jan 2026

10/10 Excellent

Andrew Lee

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were very clean. The entire staff is amazing!
Stayed 5 nights in Jan 2026

8/10 Good

Dalibor Emil

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The staff here is amazing! Courteous, attentive and super friendly. The hotel is probably the cleanest we've ever seen, and our room was immaculate everyday when we returned from our outings. Room was spacious and comfortable. Food was lovely and great selection for all appetites. We would definitely return. Kind thanks to all of the staff for great service and enjoyable stay.
Stayed 8 nights in Jan 2026

6/10 Okay

joseph

Liked: Cleanliness, property conditions & facilities
Room was good staff were excellent food was not very good
Stayed 14 nights in Jan 2026

10/10 Excellent

Colleen Marie, Saint Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very professional and kind through out our stay. Food was generally good with always many options. Bartenders were able to fulfill any drink order and frequently came around when sitting at the beach or the pool. Our room and the hotel were clean and modern. There were usually ample seats around the pool and beach, but it was a little discouraging when guests saved their seats and left them for quite a while. Fiesta night was very enjoyable with the special entertainment.
Stayed 6 nights in Jan 2026

8/10 Good

Troy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The resort was great from what we could tell from only a two night stay. Food and drinks from the limited time was good. One dinner buffet was good, breakfast buffet was good, breakfast a la carte restaraunt was also good. We did not eat at the other two restaraunts for dinner. They REQUIRE reservations and the times are fixed which I was not happy about. 630 and 830 are the slots like a cruise ship, which is obsurd, especially the 830 one. Pool system was nice, lounge chairs on the beach are also nice. Staff all great. Our #1 complaint was the room and its a big one. A/C is not very good and we do not like cold rooms. Thermostat set all the way down at 68 and it was 74-75 degrees all day long and into the evening. The air movement in the room was very poor and we can't understand why no ceilng fans for vaulted ceilings. That would help immensely. Maintenance said it was working fine. We were on the fourth floor so maybe that didn't help. Also the balcony light stayed on all night long and the blackout curtains would not block the very bright light out. Annoying to have all the resort balcony lights on 24 hours a day. We liked the resort and we will come back but will try a different room. Im concerned if it was clear for 5 days in a row the room would be between 73-78 degrees, with no decent air movement and you cant sleep with the door open at night because the light is so BRIGHT! Liked the resort and ammenities but question the room a little.
Stayed 2 nights in Jan 2026

8/10 Good

Brendon

Liked: Cleanliness, staff & service, amenities
Clean resort. Beds are hard. Good location to downtown.
Stayed 5 nights in Jan 2026

10/10 Excellent

Aniko

Liked: Cleanliness, staff & service, amenities
Great service, clean room, good location
Stayed 2 nights in Jan 2026

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