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Buenaventura Grand Hotel & Great Moments - All Inclusive

5.0 star property

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Photo gallery for Buenaventura Grand Hotel & Great Moments - All Inclusive

Couples treatment room(s), hot tub, body treatments, hydrotherapy
Reception
3 bars/lounges, 2 poolside bars
Reception
Couples treatment room(s), hot tub, body treatments, hydrotherapy

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Avenida Mexico 1301, Puerto Vallarta, JAL, 48350
  • Place, Camarones Beach
    ‪2 min walk‬
  • Place, Uno
    ‪5 min walk‬
  • Place, Malecon
    ‪10 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪8 min drive‬

Room options

View all photos for Honeymoon Suite

Honeymoon Suite | View from room

Honeymoon Suite

8.0 out of 10
Very good
(29 reviews)
  • Ocean view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View King Bed

Deluxe Ocean View King Bed

Deluxe Ocean View King Bed

8.2 out of 10
Very good
(54 reviews)
  • Ocean view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Ocean View Two Double Beds

Deluxe Ocean View Two Double Beds

Deluxe Ocean View Two Double Beds

9.0 out of 10
Wonderful
(17 reviews)
  • Ocean view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King Bed

Deluxe King Bed

Deluxe King Bed

8.0 out of 10
Very good
(69 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Two Double Beds

Down duvets, minibar, in-room safe, blackout curtains

Deluxe Two Double Beds

8.0 out of 10
Very good
(60 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Deluxe

Down duvets, minibar, in-room safe, blackout curtains

Room Deluxe

7.6 out of 10
Good
(4 reviews)
  • 36 sq m
  • Sleeps 4

View all photos for Room Deluxe with Sea View

Down duvets, minibar, in-room safe, blackout curtains

Room Deluxe with Sea View

8.0 out of 10
Very good
(1 review)
  • 36 sq m
  • Sleeps 4

View all photos for Room Deluxe With Side Sea View

Down duvets, minibar, in-room safe, blackout curtains

Room Deluxe With Side Sea View

  • 36 sq m
  • Sleeps 2

View all photos for Room Standard

Down duvets, minibar, in-room safe, blackout curtains

Room Standard

  • 36 sq m
  • Sleeps 2

View all photos for Room Luxury

Down duvets, minibar, in-room safe, blackout curtains

Room Luxury

  • 35 sq m
  • Sleeps 2

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About this property

Buenaventura Grand Hotel & Great Moments - All Inclusive

Luxury property on the beach, with 2 outdoor pools
Catch some rays at the beach or spend the day relaxing at Buenaventura Grand Hotel & Great Moments - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 3 restaurants.
Buenaventura Grand Hotel & Great Moments - All Inclusive offers 231 air-conditioned accommodations with minibars and safes. Beds feature down comforters. 32-inch LED televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Puerto Vallarta property provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a hot tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Buenaventura Grand Hotel & Great Moments - All Inclusive. During your stay, you're just a quick walk from Bay of Banderas. Enjoy features like free WiFi in public areas and free self parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine with pool views at Frutas y Flores, one of the property's 3 restaurants and 3 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Treat yourself to reflexology, aromatherapy, or hydrotherapy at the spa
  • Services include babysitting, a kid's club, and a concierge
  • Onsite recreation includes a gym and complimentary bicycles
  • Guests have great things to say about the location and the helpful staff
  • Steps from Camarones Beach and 6 minutes by foot from Teatro Vallarta
Buenaventura Grand Hotel & Great Moments - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Buenaventura Grand Hotel & Great Moments - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. WiFi is free in public spaces. This Colonial property also offers a complimentary children's club, a children's pool, and a fitness center. Free self parking is available.

This 5-star Puerto Vallarta property is smoke free.

Frutas y Flores - Overlooking the pool, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Restaurante Sunset - This beachfront restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Lobby Bar - Onsite bar. Open daily.
Corazón Contento - This restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.
Palimita Snack Bar - This bar is located by the pool. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties
Dining availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Volleyball
Kids club

Lessons/classes/games

Yoga

Entertainment

Onsite entertainment and activities
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 3 restaurants

Restaurants on site

  • Corazón Contento
  • Frutas y Flores
  • Lobby Bar
  • Palimita Snack Bar
  • Restaurante Sunset

Things to do

  • 2 outdoor pools
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (79 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 4 floors
  • Built in 1982
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Buenaventura Grand Hotel & Great Moments - All Inclusive

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Spa fee: MXN 30000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Buenaventura
Buenaventura All Inclusive
Buenaventura Grand
Buenaventura Grand Hotel
Buenaventura Grand Hotel All Inclusive
Buenaventura Grand Hotel All Inclusive Puerto Vallarta
Buenaventura Grand Puerto Vallarta
Buenaventura Hotel
Hotel Buenaventura
Buenaventura Hotel Puerto Vallarta
Buenaventura Puerto Vallarta
Buenaventura Grand Hotel Puerto Vallarta
Buenaventura Beach Hotel Puerto Vallarta
Buenaventura Grand Hotel Great Moments All Inclusive
Buenaventura Grand Great Moments Puerto Vallarta
Buenaventura Grand Great Moments
Buenaventura Grand Hotel Spa All Inclusive
Buenaventura Grand Great Moments All Inclusive Puerto Vallarta
Buenaventura Grand Great Moments All Inclusive

Buenaventura Grand Hotel & Great Moments - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 655 out of 1357 reviews
Rating 8 - Good. 362 out of 1357 reviews
Rating 6 - Okay. 203 out of 1357 reviews
Rating 4 - Poor. 81 out of 1357 reviews
Rating 2 - Terrible. 56 out of 1357 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Jason

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location close to downtown, nice and walkable. Beach nice. Rooms are small but clean. Temperature issues with some rooms too warm and other rooms too cold. Front desk staff is not friendly and not helpful. Staff tried to sell time share. Not happy with that. Food just so so, some nights good, some nights not good. Would not come back.
Stayed 6 nights in Nov 2025

10/10 Excellent

Salvador, Chatsworth

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely amazing as always!
Stayed 7 nights in Oct 2025

10/10 Excellent

Enrique

Stayed 2 nights in Nov 2025

6/10 Okay

Hobart

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here at least 5-6 times and last year the food was very good at every meal. THIS year the food was the worst ever, very little choices and terrible tasting. I have always recommended this place but I will not recommend from now on, look at other places before booking here. Pay a little more and you will be happier, this is what we are going to do.
Stayed 9 nights in Oct 2025

4/10 Poor

allan

Travelled with partner
Liked: Staff & service, amenities
Food was very ordinary
Stayed 5 nights in Nov 2025

4/10 Poor

Armando

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Very minimal staff support. Not many food options with the only restaurant on site hardly ever available ( not that it was very good). The only other option was cheap burgers or equivalent at the pool and a buffet that had all the same food practically every day that had barely enough flavor to be edible. Found ourselves eating for sustenance only without any pleasure in it.
Stayed 5 nights in Oct 2025

10/10 Excellent

Amina

Liked: Cleanliness, staff & service, amenities
The room was really comfortable and clean! The staff were extremely friendly and provided a great service.
Stayed 3 nights in Oct 2025

8/10 Good

Fanny Maricela

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff, yummy food, on the malecon area.
Stayed 5 nights in Oct 2025

8/10 Good

George

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean, on the beach, fantastic employees who treat you like family and close to the Malecon and downtown

10/10 Excellent

Gary Wilson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2025

10/10 Excellent

Ryan

Stayed 5 nights in Oct 2025

10/10 Excellent

Bernard

Stayed 11 nights in Oct 2025

10/10 Excellent

Adriana

Travelled with partner
Everything
Stayed 4 nights in Oct 2025

10/10 Excellent

Adriana

Travelled with partner
Room was perfect
Stayed 4 nights in Oct 2025

10/10 Excellent

Luis Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent specially the service
Stayed 2 nights in Nov 2025

10/10 Excellent

Amy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Helpful staff. Clean. Lots to do
Stayed 5 nights in Oct 2025

10/10 Excellent

Keith

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everyone at resort are like family wonderful people been going for 12 years and we will continue
Stayed 11 nights in Oct 2025

8/10 Good

David, Langford

Travelled with family
Liked: Cleanliness, property conditions & facilities
Entertainment was really great for day of the dead. Excellent drinks. Not enough Lactose free for Lactose people as one of is Lactose intolerance.
Stayed 2 nights in Nov 2025

8/10 Good

Tiffany

Stayed 1 night in Nov 2025

10/10 Excellent

Linda, Tacoma

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love the location, so close to the Malecon and on beach.The staff make you feel safe and welcomed. Very clean and we like the smaller resort feel.
Stayed 7 nights in Oct 2025

10/10 Excellent

Alex Vasquez

Stayed 7 nights in Oct 2025

4/10 Poor

Kathi M, Saint Maries

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stuff was freindlyand the rooms are clean as well as the hotel. But the food is awful. You use to be able to check out and stay at pool tell your late flight now they want to charge you
Stayed 7 nights in Oct 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a good place to stay, we got the honeymoon suite with the hot tub or (jacuzzi tub) in it and it was comfortable and clean. All the staff were friendly and helpful, super easy beach access and our room had a view of the pools, beach and ocean which was beautiful. The spa experience was also wonderful, I had the hot stone massage and it was the best massage I have ever had, so high reviews on that one. The food was great, the selection was nice, I was surprised by how good it was. On the Thursday night we were there and maybe every Thursday they had a Mexican night and brought in Mariachis, and dancers, it was great. Lot of fun, I would definingly recommend it!
Stayed 4 nights in Oct 2025

10/10 Excellent

Philip

Stayed 1 night in Sep 2025

6/10 Okay

Sylvia

Liked: Cleanliness, amenities
Hotel was nice but bathroom outlet didn’t work, phone didn’t work, bathroom tank ran all day and night, tv voice went in and out and then picture would freeze. Didn’t report until we left because when we arrived, we had already checked in and out all our things away and it was extremely hot and we didn’t want to have to move everything if they even offered us a different room. They didn’t even offer a small refund even though they charged me an extra $1100 dollars to add my husband to the room because they said I only reserved for one person through Expedia even though I am positive I entered two guests. Won’t be going back to this hotel
Stayed 7 nights in Oct 2025

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