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Hyatt Ziva Puerto Vallarta - All-inclusive

4.5 star property

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Photo gallery for Hyatt Ziva Puerto Vallarta - All-inclusive

Terrace/patio
5 restaurants, breakfast, lunch, dinner served; Mexican cuisine
5 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Lobby
View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Carretera Barra de Navidad, Km. 3.5 Zona Hotelera Sur, Puerto Vallarta, 48390
  • Place, Conchas Chinas Beach
    ‪7 min walk‬
  • Place, Lindomar Beach
    ‪7 min walk‬
  • Place, Playa de los Muertos
    ‪5 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪16 min drive‬

Room options

View all photos for Ocean View Double

Free minibar, in-room safe, desk, iron/ironing board

Ocean View Double

8.8 out of 10
Excellent
(37 reviews)
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View King

Ocean View King

Ocean View King

7.8 out of 10
Good
(33 reviews)
  • 44 sq m
  • Sleeps 3

View all photos for Club Ocean View Suite King

Club Ocean View Suite King

Club Ocean View Suite King

9.2 out of 10
Wonderful
(13 reviews)
  • 65 sq m
  • Sleeps 4

View all photos for Club Ocean View Suite Double

Club Ocean View Suite Double

Club Ocean View Suite Double

8.6 out of 10
Excellent
(9 reviews)
  • 65 sq m
  • Sleeps 5

View all photos for Swim Up King (18+only)

Swim Up King (18+only)

Swim Up King (18+only)

9.8 out of 10
Exceptional
(6 reviews)
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Swim Up Double (18+only)

Swim Up Double (18+only)

Swim Up Double (18+only)

9.6 out of 10
Exceptional
(5 reviews)
  • 44 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Ocean Front Hot Tub King

Club Ocean Front Hot Tub King

Club Ocean Front Hot Tub King

9.0 out of 10
Wonderful
(22 reviews)
  • 65 sq m
  • Sleeps 4

View all photos for Club Ocean Front Hot Tub Double

Club Ocean Front Hot Tub Double

Club Ocean Front Hot Tub Double

9.0 out of 10
Wonderful
(4 reviews)
  • 65 sq m
  • Sleeps 5

View all photos for One Bedroom Plunge Pool Suite King

One Bedroom Plunge Pool Suite King

One Bedroom Plunge Pool Suite King

  • 116 sq m
  • Sleeps 3

View all photos for King

King

King

10.0 out of 10
Exceptional
(4 reviews)
  • 44 sq m
  • Sleeps 3

View all photos for Double

Double

Double

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • Sleeps 4

View all photos for Ocean View Balcony King

Ocean View Balcony King

Ocean View Balcony King

8.6 out of 10
Excellent
(43 reviews)
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Balcony Double

Free minibar, in-room safe, desk, iron/ironing board

Ocean View Balcony Double

  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean Front King

Ocean Front King

Ocean Front King

8.2 out of 10
Very good
(21 reviews)
  • 44 sq m
  • Sleeps 3

View all photos for Ocean Front Double

Ocean Front Double

Ocean Front Double

7.6 out of 10
Good
(24 reviews)
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Ocean View Swim up Suite Double (13+ only)

Club Ocean View Swim up Suite Double (13+ only) | Living area

Club Ocean View Swim up Suite Double (13+ only)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds and 1 Queen Sofa Bed

View all photos for Club Ocean View Swim Up Suite King (13+ only)

Club Ocean View Swim Up Suite King (13+ only) | Living area

Club Ocean View Swim Up Suite King (13+ only)

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Similar properties

Exterior
Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta
  • Pool
  • All-inclusive
  • Spa
  • Parking included
4.4 out of 5, Excellent, 1,241 reviews
The price is €377
includes taxes & fees
6 Apr - 7 Apr
Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta

About this property

Hyatt Ziva Puerto Vallarta - All-inclusive

Catch some rays at the beach or spend the day relaxing at Hyatt Ziva Puerto Vallarta - All-inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Hyatt Ziva Puerto Vallarta - All-inclusive offers 335 air-conditioned accommodations with free minibar items and laptop-compatible safes. LED televisions come with premium satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Vita Mar Spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Hyatt Ziva Puerto Vallarta - All-inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Bay of Banderas. You'll find features like free self parking, plus 4 outdoor pools and 5 restaurants.
  • Free WiFi
  • Free self parking
  • Enjoy Mexican cuisine at Casa Grande, one of the property's 5 restaurants and 6 bars/lounges
  • Take a swim in the 4 outdoor pools or soak in the hot tub
  • Indulge with reflexology, hydrotherapy, or body scrubs at Vita Mar Spa
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, volleyball, and kayaking
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Bay of Banderas and a 5-minute drive from Malecon
Hyatt Ziva Puerto Vallarta - All-inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sun loungers. At Hyatt Ziva Puerto Vallarta - All-inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges, a beach bar, and a poolside bar. This all-inclusive property also offers a children's pool, a hot tub, and a fitness center. Self parking is free.

This 4.5-star Puerto Vallarta property is smoke free.

Casa Grande - This theme restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Blaze - This theme restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open select days.
Pureza - This restaurant specializes in Asian cuisine. Open daily.
Melanzane - This theme restaurant specializes in Italian cuisine and serves lunch and dinner. Open select days.
Vivaz Buffet - Overlooking the pool, this buffet restaurant specializes in international cuisine and serves breakfast and lunch. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (some restrictions)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Yoga

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible van parking available

Food and drink

  • 5 restaurants
  • 6 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Blaze
  • Casa Grande
  • Melanzane
  • Pureza
  • Vivaz Buffet

Things to do

  • 3 outdoor pickleball courts
  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12,296 square feet of conference space
  • 8 meeting rooms
  • Business centre
  • Coworking space

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 11 floors
  • 2 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1969
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.

Property is also known as

Hyatt Ziva Puerto Vallarta All Inclusive All-inclusive property
Hyatt Ziva Puerto Vallarta
Hyatt Ziva
Hyatt Ziva Puerto Vallarta In

Hyatt Ziva Puerto Vallarta - All-inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 875 out of 1343 reviews
Rating 8 - Good. 260 out of 1343 reviews
Rating 6 - Okay. 120 out of 1343 reviews
Rating 4 - Poor. 53 out of 1343 reviews
Rating 2 - Terrible. 35 out of 1343 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities
Good food, friendly staff, inclusive welcome
Stayed 5 nights in Dec 2025

10/10 Excellent

Isabel Therese

Stayed 4 nights in Nov 2025

10/10 Excellent

Jose

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here and nothing compares to this 10/10! The hotel is stunning, beach is one of a kind, and staff is beyond amazing. A special thank you to Gabriela, she was phenomenal both of our stays.
Stayed 2 nights in Dec 2025

10/10 Excellent

Mario

Stayed 4 nights in Nov 2025

10/10 Excellent

Hayk

Stayed 4 nights in Dec 2025

10/10 Excellent

Julia Culau Reis

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great.
Stayed 4 nights in Dec 2025

10/10 Excellent

Corina Goeller

Stayed 8 nights in Dec 2025

10/10 Excellent

Rory Gilbert, West Hollywood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes the views were unobstructed. Beach is private and clean.
Stayed 8 nights in Nov 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to town, private beach, access to pool and bars, very convenient.
Stayed 7 nights in Dec 2025

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We watched whales from the room
Stayed 7 nights in Dec 2025

8/10 Good

Andrei

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very polite and helpful.
Stayed 4 nights in Nov 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities
All the staff were amazing food was great room was huge and clean overall incredible experience
Stayed 4 nights in Nov 2025

8/10 Good

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Something I loved is that no appointment is needed por dinner.
Stayed 3 nights in Nov 2025

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 6 nights in Nov 2025

10/10 Excellent

Arthur

Stayed 4 nights in Nov 2025

8/10 Good

Ranald

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and eager to help. Location is ideal, easy access to Zonas Romantica and Historica and virtuallt a private beach.
Stayed 14 nights in Nov 2025

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2025

10/10 Excellent

Linda

Stayed 4 nights in Nov 2025

10/10 Excellent

Almani

Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay. Great resort, loved the location and food was great. Pools was the perfect temperature, and we had a great time with our 3 year old daughter. We had a room where the bathroom had a very strange chemical sticky smell. It was a busy time at the report, but the staff was great and helped to get us a new room. They were very nice and gave us a complimentary cabana. Would definitely go back for our next trip
Stayed 6 nights in Nov 2025

8/10 Good

Erik

10/10 Excellent

Francisco Javier

Travelled with family and small children
Liked: Staff & service, amenities
Dalia and Arturo in Casa Grande were amazing and made our dining experience so much memorable. Both are excellent staff members and represent Hyatt very well.
Stayed 5 nights in Nov 2025

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service! Me and my daughter's had an incredible experience staying 3 nights at Hyatt! Just make sure you ask for room services if you need them!
Stayed 3 nights in Nov 2025

10/10 Excellent

Varun

Travelled with family
Liked: Cleanliness, staff & service, amenities
⭐️⭐️⭐️⭐️⭐️ An Exceptional Stay at Hyatt Ziva Puerto Vallarta – Service Above and Beyond! We just returned from an incredible stay at the Hyatt Ziva Puerto Vallarta, and we’re already missing it. The resort itself is stunning — beautifully designed interiors, spacious rooms, a lovely soft-sand beach surrounded by scenic cliffs, and peaceful pools that instantly put you in vacation mode. The dining options are fantastic, with buffets and multiple specialty restaurants including Mexican, Asian, and Italian. Blaze offers especially breathtaking views. But the true highlight of our stay was the service, which stands far above anything we’ve experienced at other luxury resorts. And at the center of it all was Gabriela Yerena, whose leadership, warmth, and personal dedication turned a small hiccup into one of the most memorable hotel experiences we’ve ever had. On our first night, we arrived at the buffet around 9:30 pm. While the hostess was seating us, another staff member told us the restaurant had closed early, even though the website listed 10 pm. When we asked what else was open, we were told “nothing,” which left us unsure what to do. We went to the front desk, where Lorena immediately said she would speak with her manager. Within minutes, Gabriela Yerena herself came out — accompanied by Susana Rubio and a chef — ready to make things right. She personally escorted us to the Mexican restaurant, which had already closed, and they reopened it exclusively for us, preparing d
Stayed 3 nights in Nov 2025

8/10 Good

Ross

Stayed 6 nights in Nov 2025

10/10 Excellent

Jose

Stayed 3 nights in Nov 2025