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Hyatt Ziva Puerto Vallarta - All-inclusive

4.5 star property

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Photo gallery for Hyatt Ziva Puerto Vallarta - All-inclusive

Terrace/patio
5 restaurants, breakfast, lunch, dinner served; Mexican cuisine
5 restaurants, breakfast, lunch, dinner served; Mexican cuisine
View from room
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Carretera Barra de Navidad, Km. 3.5 Zona Hotelera Sur, Puerto Vallarta, 48390
  • Place, Playa Estaca
    ‪3 min walk‬
  • Place, Conchas Chinas Beach
    ‪7 min walk‬
  • Place, Lindomar Beach
    ‪7 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪16 min drive‬

Room options

View all photos for Ocean View Double

Free minibar, in-room safe, desk, iron/ironing board

Ocean View Double

8.8 out of 10
Excellent
(37 reviews)
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View King

Ocean View King

Ocean View King

7.8 out of 10
Good
(32 reviews)
  • 44 sq m
  • Sleeps 3

View all photos for Club Ocean View Suite King

Club Ocean View Suite King

Club Ocean View Suite King

9.0 out of 10
Wonderful
(12 reviews)
  • 65 sq m
  • Sleeps 4

View all photos for Club Ocean View Suite Double

Club Ocean View Suite Double

Club Ocean View Suite Double

8.6 out of 10
Excellent
(9 reviews)
  • 65 sq m
  • Sleeps 5

View all photos for Swim Up King (18+only)

Swim Up King (18+only)

Swim Up King (18+only)

9.8 out of 10
Exceptional
(6 reviews)
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Swim Up Double (18+only)

Swim Up Double (18+only)

Swim Up Double (18+only)

9.6 out of 10
Exceptional
(4 reviews)
  • 44 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Ocean Front Hot Tub King

Club Ocean Front Hot Tub King

Club Ocean Front Hot Tub King

9.0 out of 10
Wonderful
(21 reviews)
  • 65 sq m
  • Sleeps 4

View all photos for Club Ocean Front Hot Tub Double

Club Ocean Front Hot Tub Double

Club Ocean Front Hot Tub Double

9.0 out of 10
Wonderful
(4 reviews)
  • 65 sq m
  • Sleeps 5

View all photos for One Bedroom Plunge Pool Suite King

One Bedroom Plunge Pool Suite King

One Bedroom Plunge Pool Suite King

  • 116 sq m
  • 1 bedroom
  • Sleeps 3

View all photos for King

King

King

10.0 out of 10
Exceptional
(4 reviews)
  • 44 sq m
  • Sleeps 3

View all photos for Double

Double

Double

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • Sleeps 4

View all photos for Ocean View Balcony King

Ocean View Balcony King

Ocean View Balcony King

8.6 out of 10
Excellent
(41 reviews)
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Balcony Double

Free minibar, in-room safe, desk, iron/ironing board

Ocean View Balcony Double

  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean Front King

Ocean Front King

Ocean Front King

8.2 out of 10
Very good
(21 reviews)
  • 44 sq m
  • Sleeps 3

View all photos for Ocean Front Double

Ocean Front Double

Ocean Front Double

7.4 out of 10
Good
(23 reviews)
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Ocean View Swim up Suite Double (13+ only)

Club Ocean View Swim up Suite Double (13+ only) | Living area

Club Ocean View Swim up Suite Double (13+ only)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds and 1 Queen Sofa Bed

View all photos for Club Ocean View Swim Up Suite King (13+ only)

Club Ocean View Swim Up Suite King (13+ only) | Living area

Club Ocean View Swim Up Suite King (13+ only)

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Similar properties

Exterior
Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta
  • Pool
  • All-inclusive
  • Spa
  • Parking included
4.4 out of 5, Excellent, 1,206 reviews
The price is €415
includes taxes & fees
1 Mar - 2 Mar
Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta

About this property

Hyatt Ziva Puerto Vallarta - All-inclusive

Luxury property on the beach, with 4 outdoor pools
Catch some rays at the beach or spend the day relaxing at Hyatt Ziva Puerto Vallarta - All-inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Hyatt Ziva Puerto Vallarta - All-inclusive offers 335 air-conditioned accommodations with free minibar items and laptop-compatible safes. LED televisions come with premium satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Vita Mar Spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Hyatt Ziva Puerto Vallarta - All-inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Bay of Banderas. You'll find features like free self parking, plus 4 outdoor pools and 5 restaurants.
  • Free WiFi
  • Free self parking
  • Enjoy Mexican cuisine at Casa Grande, one of the property's 5 restaurants and 6 bars/lounges
  • Take a swim in the 4 outdoor pools or soak in the hot tub
  • Indulge with deep-tissue massages, detox wraps, or reflexology at Vita Mar Spa
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, volleyball, and yoga classes
  • Guests have great things to say about the helpful staff and the beach
  • Just a 4-minute walk from Bay of Banderas and a 5-minute drive from Malecon
Hyatt Ziva Puerto Vallarta - All-inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sun loungers. At Hyatt Ziva Puerto Vallarta - All-inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges, a beach bar, and a poolside bar. This all-inclusive property also offers a children's pool, a hot tub, and a fitness center. Self parking is free.

This 4.5-star Puerto Vallarta property is smoke free.

Casa Grande - This theme restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Blaze - This theme restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open select days.
Pureza - This restaurant specializes in Asian cuisine. Open daily.
Melanzane - This theme restaurant specializes in Italian cuisine and serves lunch and dinner. Open select days.
Vivaz Buffet - Overlooking the pool, this buffet restaurant specializes in international cuisine and serves breakfast and lunch. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (some restrictions)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Yoga

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible van parking available

Food and drink

  • 5 restaurants
  • 6 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Blaze
  • Casa Grande
  • Melanzane
  • Pureza
  • Vivaz Buffet

Things to do

  • 3 outdoor pickleball courts
  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12,296 square feet of conference space
  • 8 meeting rooms
  • Business centre
  • Coworking space

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 11 floors
  • 2 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1969
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.

Property is also known as

Hyatt Ziva Puerto Vallarta All Inclusive All-inclusive property
Hyatt Ziva Puerto Vallarta
Hyatt Ziva
Hyatt Ziva Puerto Vallarta In

Hyatt Ziva Puerto Vallarta - All-inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 859 out of 1323 reviews
Rating 8 - Good. 256 out of 1323 reviews
Rating 6 - Okay. 120 out of 1323 reviews
Rating 4 - Poor. 52 out of 1323 reviews
Rating 2 - Terrible. 36 out of 1323 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This place was amazing! Staff was great, food was amazing and the location was gorgeous! Would recommend it to anyone
Stayed 4 nights in Oct 2025

10/10 Excellent

Joel Villa

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 3 nights in Oct 2025

10/10 Excellent

Jisell

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super amazing.
Stayed 6 nights in Oct 2025

10/10 Excellent

JUSTINE

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The amenities were fantastic. The food and drinks were delicious. The activities were a lot of fun. The room was comfortable. The pool and beach were convenient. Best of all, I enjoyed the staff that was there. They were very courteous and did their best to make the experience a great one for my family. Gabriela who manages the front was very professional and attentive. Everyone worked so hard and I had the best time. This was my first trip to an all-inclusive resort as my family always usually travels to Hawaii for warm vacations but this experience was fantastic and opened my eyes to the buzz about Mexico. Great value and I highly recommend. We will definitely be coming back.
Stayed 3 nights in Oct 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Oct 2025

10/10 Excellent

Jeffrey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay . Excellent service .
Stayed 2 nights in Oct 2025

10/10 Excellent

Jon Michael, Wichita

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful beach accessible only to Ziva guests; Excellent food and staff
Stayed 5 nights in Oct 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Todo el personal es muy amable!
Stayed 4 nights in Oct 2025

6/10 Okay

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Beach view is very beautiful! The restaurants were very good with great service. Accommodation for 24 hour room service was great! Spa was great as well, very relaxing. Staff very curious. All inclusive is a big plus!! The only thing that I rated down is the bathroom had an odor that was very strong and made the room have a terrible Oder. I mentioned it twice to the front desk but was not resolved. It may not have been something they did not have a solution for. Thanks for make our trip a good one😌
Stayed 4 nights in Oct 2025

8/10 Good

Jenny E. De

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. Room was clean and great view. Staff were lovely. Food was good (some wins, some misses). Property and Pools were great.
Stayed 6 nights in Oct 2025

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is perfect. I can’t wait To be back. Food options were great!
Stayed 1 night in Jul 2025

10/10 Excellent

Denisse

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning beautiful beach front. Super friendly staff. A great experience over all
Stayed 3 nights in Oct 2025

8/10 Good

Gert

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're looking for private beach all-inclusive experience at a level above the average, this is a good option. It's further from the airport, but not too far.
Stayed 7 nights in Jul 2025

10/10 Excellent

Eleazar

Stayed 2 nights in Oct 2025

6/10 Okay

amparo

Travelled with partner
Liked: Cleanliness, staff & service
Only one elevator in our building worked. Too many inflatable devices in the pools. Jacuzzi’s weren’t heated. Eating and drinking IN THE POOL should be prohibited. no one wants to see floating taco chips in the pool. Drinking water was not automatically replaced in the mini bar. Had to call room service for WATER.room not cleaned until late in the day. By then we’re back in the room. Not staffed properly for the number of guest. Food has greatly improved from last stay. So that is a plus. Most of the people working there were extremely nice. But the hotel makes them put their hand over their heart when they greet you. Made me feel like they were part of some cult. It’s not a Mexican thing. Probably saw that in move.
Stayed 7 nights in Oct 2025

10/10 Excellent

Miguel Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, great staff!!!!! Very safe and comfortable:)
Stayed 1 night in Oct 2025

10/10 Excellent

Julio

Stayed 7 nights in Sep 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although we only had a few dining options due to storm, food was delicious
Stayed 7 nights in Oct 2025

10/10 Excellent

Joselyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Elizaveta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely excellent services and staff. Beach views are amazing. Blaze was out favorite spot for dinner so as Italian. We liked the pool next to Tortuga bar . Rafael and Israel were the best at that area. Fast and excellent services ! Israel was supper attentive and friendly. I would recommend Hyatt Ziva to everyone if you want to experience amazing resort. Room was always clean and fresh ! :) we will be back !
Stayed 3 nights in Oct 2025

10/10 Excellent

luzmaria, los angeles

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa was great, we had a couples massage done by Flor and Francisco which was amazing. The food was good and our room fridge was stocked with soda, beer and water. Angel at the buffet was very attentive and accommodating. Will be returning soon.
Stayed 2 nights in Oct 2025

6/10 Okay

Helen Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach and view were wonderful and the staff were all friendly and attentive. However, this was our 3rd visit and the quality of the food has declined significantly. Maybe because it's off season but that is not a reasonable excuse.
Stayed 4 nights in Oct 2025

10/10 Excellent

Chris

Stayed 2 nights in Oct 2025

10/10 Excellent

Arlene

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet beach, clean, good food options, great location, not extremely crowded
Stayed 5 nights in Oct 2025

10/10 Excellent

Bailey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here at the end of September through the beginning of October and absolutely loved it! Our weather forecast showed rain every day, but it only rained two nights and didn’t affect our stay at all. Since it was off-season, the resort was much quieter, which we actually preferred, it made the whole experience feel more relaxing and private. The location was perfect, secluded just outside of town with its own private beach. The ocean was so warm and calm that we ended up spending more time there than at the pool. The service from the staff was truly unforgettable, everyone went above and beyond to make our stay special, and it’s one of the main reasons we can’t wait to come back. Overall, it was such a peaceful and memorable getaway that exceeded our expectations. We’d definitely return during this time of year again!
Stayed 7 nights in Sep 2025