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Pullman Haikou

3.5 star property

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Photo gallery for Pullman Haikou

Relax by the serene pool surrounded by lush greenery and a modern hotel building.
Guests can dine in style at this elegant dining area, featuring a round table and comfortable seating for all.
Experience a welcoming atmosphere in our lobby, featuring a curved ceiling and tiered reception desks with digital displays.
Relax in this stylish room with two comfortable beds, a city view, and a seating area.
Enjoy a city view from this balcony with a sofa, chair, and table.

Popular amenities

  • Bar
  • Gym
  • Pool
  • Spa
  • 24/7 front desk
  • Room service

Explore the area

Map
21 Xi Yuan Road Xin Bu Island, Mei Lan District, Haikou, Hainan, 570209
  • Hainan University
    ‪4 min drive‬
  • Haikou Arcade Street
    ‪6 min drive‬
  • People's Park
    ‪6 min drive‬
  • Haikou (HAK-Meilan Intl.)
    ‪23 min drive‬

Room options

View all photos for Superior Room, 2 Single Beds, City View

Minibar, in-room safe, desk, blackout curtains

Superior Room, 2 Single Beds, City View

  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Twin Room, 2 Single Beds, Balcony, River View

Minibar, in-room safe, desk, blackout curtains

Executive Twin Room, 2 Single Beds, Balcony, River View

  • 45 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed, Balcony, River View

Junior Suite, 1 King Bed, Balcony, River View

Junior Suite, 1 King Bed, Balcony, River View

  • 72 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony, City View

Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed, Balcony, City View

  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Balcony, Sea View

Executive Suite, 1 King Bed, Balcony, Sea View

Executive Suite, 1 King Bed, Balcony, Sea View

  • 138 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, River View

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Balcony, River View

  • 45 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Balcony, Sea View

Deluxe Suite, 1 King Bed, Balcony, Sea View

Deluxe Suite, 1 King Bed, Balcony, Sea View

  • 106 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed, Balcony, Sea View

Minibar, in-room safe, desk, blackout curtains

Executive Room, 1 Double Bed, Balcony, Sea View

  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, 1 King Bed, Balcony, River View

Minibar, in-room safe, desk, blackout curtains

Executive Room, 1 King Bed, Balcony, River View

  • 45 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Balcony, Sea View

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds, Balcony, Sea View

  • 43 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin Room, 2 Single Beds, Balcony, View

Minibar, in-room safe, desk, blackout curtains

Deluxe Twin Room, 2 Single Beds, Balcony, View

  • 43 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Double Bed, Balcony, Sea View

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 Double Bed, Balcony, Sea View

  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

Similar properties

Relax by the resort's large, winding pool surrounded by lush greenery and palm trees, with a scenic ocean view.

Hilton Haikou Meilan

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, (108)
The price is €55
for 1 room
includes taxes & fees
13 Aug - 14 Aug
Hilton Haikou Meilan

About this property

Pullman Haikou

Riverfront hotel with 3 restaurants and free valet parking
3 restaurants, an outdoor pool, and 2 bars/lounges are available at this hotel. Free WiFi in public areas, free valet parking, and a free area shuttle are also provided. Additionally, a fitness center, a poolside bar, and a sauna are onsite. Housekeeping is available on request.
Pullman Haikou offers 298 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Satellite television is provided. Bathrooms include showers, slippers, and hair dryers.

This Haikou hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.
During your stay at Pullman Haikou, you'll be close to Haikou Clock Tower. Free WiFi in public areas, free valet parking, and a free area shuttle are available.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free valet parking and self parking
  • Enjoy Chinese cuisine at Lotus, one of the property's 3 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, a free kid's club, and dry cleaning/laundry
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 4-minute drive from Hainan University and 7 minutes from Haikou Clock Tower
  • Free local-area shuttle service
Pullman Haikou offers its guests a children's pool, an outdoor pool, a sauna, and a fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 12594 square feet (1170 square meters) and includes conference space. Spa services, a terrace, and a complimentary children's club are also featured at the family-friendly Pullman Haikou. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 3.5-star Haikou hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Lotus - This restaurant specializes in Chinese cuisine.
Riviera - Onsite restaurant.
Onsite venue #3 - This restaurant specializes in Japanese cuisine.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle
  • Free secured self parking on site
  • Free secured valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 118 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Lotus
  • Riviera

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Free children's club
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Pool toys

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 12,594 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:30 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pullman Haikou

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 118 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:30 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Howard Johnson New Port Resort Haikou Qiongshan
Howard Johnson New Port Resort Haikou
Howard Johnson New Resort
Howard Johnson New Port Haikou Qiongshan
Howard Johnson Haikou Qiongsh
Pullman Haikou Hotel
Pullman Haikou Haikou
Pullman Haikou Hotel Haikou
Howard Johnson New Port Resort Haikou

Pullman Haikou Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 8 out of 17 reviews
Rating 8 - Good. 6 out of 17 reviews
Rating 6 - Okay. 1 out of 17 reviews
Rating 4 - Poor. 1 out of 17 reviews
Rating 2 - Terrible. 1 out of 17 reviews

8.8/10

Cleanliness

7.8/10

Staff & service

8.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

6/10 Okay

Richard, Scotland

Disliked: Staff & service

Disappointing

what attracted us to this hotel was the pool and the hot spring, the two could be done with a good scrub, the hotel its self is a bit shabby, the room service could be a lot better, food not to bad but a bit pricey not excellent but as far as Chinese hotels go it was a pleasant enough stay.

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

robert, Gateshead

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Resort

Fantastic place, we had a really great time. Highly recommended for families and couples.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

HJ in Haikou

The hotel pretty new, take taxi about 8-10 min to city center, 15 min from airport and fast train station. Room is quite comfort except my sister got something bite, itchy skin, but we did not find any red bud. Staffs are nice. The lobby and patio in the back yard is beautiful, nice place for friend come to visit and enjoy the scenery.

8/10 Good

Shao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

American in Hong Kong, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly staff

We came to this hotel for a long weekend getaway, and it amply served our purpose. There are 3 bars (one a cigar bar), three restaurants, a tea room, a spa, a pool, etc. We barely left the hotel, and were very happy. But if your reason for visiting is different from ours, beware: the immediate neighborhood is underbuilt (i.e., in progress), and it's a good 20-minute walk across the river to the nearest convenience store. We took a taxi into the city, and found that it was difficult to get a return taxi because drivers consider the location too remote (it's only a 20-minute ride, but they're worried they won't have a return fare). If your reason for visiting is the same as ours, you should be happy with it, but you should beware of the remoteness if that matters to you.

8/10 Good

karuna62, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great resort hotel away from city center

Enjoyed our family stay for a long weekend. They were very helpful to arrange different types of rooms tailored to the needs of our group (although the under-occupancy rate at the time definitely made that more possible). One of the best parts of the stay was the enormous king-sized bed that my girlfriend and I fell in love with. For those who intend to stay here for a weekend get-away and rewind from weeks of overtime at work, this bed will solve all your insomnia problems and guarantee best quality sleep. The natural hot spring jacuzzi was great as well. Overall great hotel, but more suited to resort type of stays as it is rather far from town.

10/10 Excellent

Chungmin

Stayed 1 night in Feb 2025

10/10 Excellent

CHENG-JUNG

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

2/10 Terrible

Siu Wai

Disliked: Staff & service, property conditions & facilities, room comfort
This is probably the worst hotel in haikou. From the experience to the hotel itself. The inner decor is like something out from a 90s movie. The location sucks and no restaurants around. Even the food delivery service refuses to deliver to this hotel cause is in the middle of nowhere. Also the service is quite bad. I don’t think I will ever stay at this hotel again even if it’s for free.
Stayed 1 night in Feb 2019

8/10 Good

Hei Ching

8/10 Good

Hongyeol, S. Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very comportable, nice view

except for long distance to downtown and market and store, Hotel have a nice view and clean room, luxury facilities.

10/10 Excellent

EJ, 홍콩

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

새호텔

침구및 대채적인 서비스는 만족스러웠으나 아침만 빼고 점심저녁 부폐가 없다. 주변에 둘러볼만한대도없고 시내와 많이 떨어져있어 호텔내에서 지낸다면 아주 훌륭한 호텔이다.지은지 얼마되지않아 깨끗하며 직원들이 친절하다.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

服务感觉很好，下次还会选择！

住的不错，风景也不错，地理位置还行，可以用宾馆的车或者出租车出行。还能花300一个人，游艇出海，舒服。

4/10 Poor

Gunnar, Ok.

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Drop this hotel.

First impression is very important. The service People working in the reseption at arrival was not "on net". And they made my hours and the stay on this hotel very bad. The location and the distance from the hotel is also too fare. I will never stay at this hotel again. The breakfast and dinner at the chinese reataurant was very good. But not enough because of my experience With the reception this evening.