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Copthorne Hotel and Apartments Queenstown Lakeview

4.0 star property

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Photo gallery for Copthorne Hotel and Apartments Queenstown Lakeview

Apartment, 2 Bedrooms | View from room
Local cuisine
Exterior
Superior Room, 1 Queen Bed, Lake View
Apartment, 2 Bedrooms | Living area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Free Wi-Fi
  • Restaurant
  • Gym

Explore the area

View in a map
88 Frankton Road, Queenstown, 9300
  • Place, Queenstown Gardens
    ‪8 min walk‬
  • Place, Queenstown Mall
    ‪11 min walk‬
  • Place, TSS Earnslaw Steamship
    ‪15 min walk‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪6 min drive‬

Room options

View all photos for Superior Room, 2 Queen Beds, Lake View

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 2 Queen Beds, Lake View

8.4 out of 10
Very good
(37 reviews)
  • Lake view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

8.4 out of 10
Very good
(37 reviews)
  • Mountain view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 Queen Bed, Lake View

Superior Room, 1 Queen Bed, Lake View

Superior Room, 1 Queen Bed, Lake View

8.2 out of 10
Very good
(23 reviews)
  • Lake view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior 2 Queen Room With Lake View

In-room safe, desk, blackout curtains, iron/ironing board

Superior 2 Queen Room With Lake View

  • Sleeps 4

View all photos for Superior Queen Room With Lake View

In-room safe, desk, blackout curtains, iron/ironing board

Superior Queen Room With Lake View

  • Sleeps 2

View all photos for Superior Accessible 1 King

Superior Accessible 1 King

Superior Accessible 1 King

  • Mountain view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Kitchenette, Lake View

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 2 Queen Beds, Kitchenette, Lake View

8.0 out of 10
Very good
(1 review)
  • Lake view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior 2 Queen Room

In-room safe, desk, blackout curtains, iron/ironing board

Superior 2 Queen Room

  • Sleeps 4

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | View from room

Apartment, 2 Bedrooms

8.4 out of 10
Very good
(25 reviews)
  • Lake view
  • 44 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Apartment

In-room safe, desk, blackout curtains, iron/ironing board

Apartment

  • Sleeps 5

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  • Parking included
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includes taxes & fees
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About this property

Copthorne Hotel and Apartments Queenstown Lakeview

A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a hot tub, 24-hour room service, and a meeting room.
Copthorne Hotel and Apartments Queenstown Lakeview offers 85 accommodations with safes and hair dryers. 32-inch LCD televisions come with premium satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Copthorne Hotel and Apartments Queenstown Lakeview's great location gets high marks from our customers. During your stay, you're just a quick walk from St Josephs Parish. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy local cuisine while dining at Hillarys Restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Within a 10-minute walk of St Josephs Parish and Queenstown Gardens
Copthorne Hotel and Apartments Queenstown Lakeview offers its guests a hot tub and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A library, ski storage, and tour/ticket assistance are also featured at the business-friendly Copthorne Hotel and Apartments Queenstown Lakeview. Limited free parking is available on a first-come, first-served basis.

This 4-star Queenstown hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
Hillarys Restaurant - This restaurant specializes in local cuisine and serves breakfast only.
The Rocks Cafe & Bar - This bar specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 5-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 5-device limit

Parking and transport

  • Ski shuttle nearby
  • Onsite parking available only on request
  • Free covered self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: NZD 35 for adults and NZD 17.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hillarys Restaurant
  • The Rocks Cafe & Bar

Things to do

  • Bicycle storage
  • Gym
  • Hot tub
  • Library
  • Ski storage
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, and Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 35.00 for adults and NZD 17.50 for children
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Free in-room WiFi has a 5-device limit. WiFi in public areas is also free and has a 5-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Copthorne Apartments
Copthorne Hotel & Apartments Lakeview
Copthorne Hotel & Apartments Queenstown Lakeview
Copthorne Hotel Apartments Queenstown
Copthorne Hotel Lakeview
Copthorne Hotel Queenstown
Copthorne Lakeview
Copthorne Lakeview Hotel
Copthorne Queenstown Lakeview
Hotel Copthorne Queenstown
Copthorne Hotel And Apartments Queenstown Lakeview
Copthorne Hotel Apartments Queenstown Lakeview
Copthorne Hotel Apartments Lakeview
Copthorne Hotel & Apartments Queenstown Lakeview Hotel
Copthorne Hotel & Apartments Queenstown Lakeview Queenstown

Copthorne Hotel and Apartments Queenstown Lakeview Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 388 out of 1004 reviews
Rating 8 - Good. 399 out of 1004 reviews
Rating 6 - Okay. 152 out of 1004 reviews
Rating 4 - Poor. 44 out of 1004 reviews
Rating 2 - Terrible. 21 out of 1004 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Ashwani

Travelled with family and small children
Liked: Cleanliness
Parking is extremely difficult to find, heater in the room was not working. View is great from the room looking at the lake. The worst part is the reason i book this place was for restaurant but got emailed 1 week ago that restaurant is closed during our stay. Very disappointing, hardly any cutlery in the room. Staff is very helpful.
Stayed 3 nights in Dec 2025

2/10 Terrible

Yalda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It Was a nice experience, staffs were so polite Rooms size was great close to everywhere. Highly recommend
Stayed 5 nights in Dec 2025

10/10 Excellent

Shagufta, London

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and spotless condo with absolutely everything you need to make your stay comfortable and convenient. Great location too!
Stayed 1 night in Dec 2025

8/10 Good

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Copthorne was a suitable choice for us being fairly priced and only 10 minute walk to town (15 minute back - uphill). The included underground parking was also another great inclusion for this stay. The lake views were stunning and this area of town wasmore quiet. Staff were friendly and were able to accommodate to requests. We did not try the restaurant nor other facilities, but the simple bar downstairs was convenient for a quick drink and snack. We used our Millennium Hotels welcome voucher towards it ($35 NZD). Overall, rooms were clean and comfortable for a longer stay with no large complaints. Things for improvement. The furniture and decor is a bit dated so could do with an refresh. There is no AC, instead there's a heating unit that we didn't use, hence the air felt fairly dry, though we were able to combat this with some wet towels to evaporate overnight. Balcony drainage could be improved - there were areas towards the front of the balcony where water pooled after some rain.
Balcony View
Superior Lakeview Room
Stayed 5 nights in Dec 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities
Wonderful view and very friendly staff! Highly recommended, we’d stay here again.
Stayed 1 night in Dec 2025

6/10 Okay

Zheng

Travelled with family
Liked: Cleanliness
The room we stayed in was not air-conditioned. Luckily the weather wasn't too hot, otherwise it could've been an unpleasant experience. Location was good though with a lovely lakeview.
Stayed 3 nights in Dec 2025

8/10 Good

Fei san

Travelled with family
Liked: Cleanliness, staff & service
Room clean. Friendly staff.
Stayed 2 nights in Dec 2025

6/10 Okay

Denise

Liked: Cleanliness, property conditions & facilities, room comfort
No air con. Good location aged properly needs updating. Breakfast quality poor, staff in breakfast miserable .
Stayed 3 nights in Dec 2025

8/10 Good

Peta

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for the price
Stayed 2 nights in Dec 2025

10/10 Excellent

Sonia

Liked: Cleanliness
Stayed 3 nights in Dec 2025

4/10 Poor

Eshan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room, amenities
Stayed 2 nights in Nov 2025

10/10 Excellent

Susan

Stayed 2 nights in Nov 2025

10/10 Excellent

Grainne

Travelled with family
Liked: Cleanliness
Room tidy, bed. Comfy - bathroom very jaded & bottles would not open easy Staff excellent
Stayed 2 nights in Nov 2025

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Nov 2025

4/10 Poor

Andrew

Travelled with family
Tired room. Comfortable beds. Great views.
Stayed 1 night in Nov 2025

8/10 Good

Adam

.
Stayed 1 night in Nov 2025

10/10 Excellent

Deb

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Parking was easy. The cleaning staff did a wonderful job!!
Stayed 2 nights in Nov 2025

8/10 Good

Lintu

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 1 night in Nov 2025

10/10 Excellent

Renee

Stayed 3 nights in Oct 2025

6/10 Okay

Jason

Travelled with family
Liked: Cleanliness
Disliked: Amenities
There was a high pitched scream when the neighbouring rooms put a tap on. The internet was also dropping in and out which was irritating.
Stayed 3 nights in Nov 2025

8/10 Good

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities
Comfy beds and very clean but a bit outdated. Views are amazing. I would stay closer to the city next time for more convenience. Beds and pillows are super comfy. A broken leg on an ottoman was fixed promptly when brought to their attention. No issues with staff who were helpful and friendly at all times.
Stayed 4 nights in Oct 2025

2/10 Terrible

Arianne Krisna

Disliked: Staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

Cynthia

Stayed 2 nights in Oct 2025

8/10 Good

Avinesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good parking area
Stayed 2 nights in Oct 2025

6/10 Okay

Jen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Wonderfully friendly staff, very close to town, taking about 10-15 min walk and has ample car parking onsite free of charge. I have allergies and brought my own food and was able to use a mini bar, microwave and kettle in my room. The rooms are out dated and starting to look a bit run down. Beds very comfortable and warm rooms. The mountain and lake view is incredible, including on the small balcony area outside the room. Unfortunately there was a sound in the walls that kept us up both nights of our stays, kind of sounded like it was the water pipes being used which is the reason for the three stars.
Stayed 2 nights in Oct 2025