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DoubleTree by Hilton Queenstown

4.5 star property

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Photo gallery for DoubleTree by Hilton Queenstown

Dining
Room, Accessible, Non Smoking
Front of property – evening/night
Bar (on property)
In-room safe, soundproofing, free WiFi, bed sheets

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Gym
  • 24/7 front desk

Explore the area

View in a map
Kawarau Village 79 Peninsula Road, Kawarau Falls, 9300
  • Place, The Remarkables Ski Area
  • Place, Queenstown Event Centre
    ‪3 min drive‬
  • Place, Skyline Queenstown
    ‪10 min drive‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪17 min walk‬

Room options

View all photos for King Accessible Room With Kitchenette

In-room safe, soundproofing, free WiFi, bed sheets

King Accessible Room With Kitchenette

  • Sleeps 2

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.0 out of 10
Wonderful
(27 reviews)
  • 30 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Room

In-room safe, soundproofing, free WiFi, bed sheets

Room

8.6 out of 10
Excellent
(23 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Twin Room

In-room safe, soundproofing, free WiFi, bed sheets

Twin Room

8.8 out of 10
Excellent
(14 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

In-room safe, soundproofing, free WiFi, bed sheets

Deluxe Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, Accessible, Non Smoking

Room, Accessible, Non Smoking

Room, Accessible, Non Smoking

7.2 out of 10
Good
(10 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Room With Kitchenette

In-room safe, soundproofing, free WiFi, bed sheets

King Room With Kitchenette

  • Sleeps 2

View all photos for Twin Room With Kitchenette

In-room safe, soundproofing, free WiFi, bed sheets

Twin Room With Kitchenette

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Deluxe Twin Room With Lake View And Kitchenette

In-room safe, soundproofing, free WiFi, bed sheets

Deluxe Twin Room With Lake View And Kitchenette

  • Sleeps 2

View all photos for Deluxe King Room With Lake View And Kitchenette

In-room safe, soundproofing, free WiFi, bed sheets

Deluxe King Room With Lake View And Kitchenette

  • Sleeps 2

Similar properties

Breakfast and dinner served
Hilton Queenstown Resort & Spa
  • Pool
  • Hot tub
  • Spa
  • Free WiFi
4.3 out of 5, Excellent, 1,003 reviews
The price is €179
includes taxes & fees
12 Nov - 13 Nov
Hilton Queenstown Resort & Spa

About this property

DoubleTree by Hilton Queenstown

Lakefront hotel with a fitness center and a 24-hour front desk
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Other amenities include a snack bar/deli, a coffee shop/cafe, and WiFi in public areas.
DoubleTree by Hilton Queenstown offers 98 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Accommodations offer separate sitting areas. 32-inch LCD televisions come with premium cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Kawarau Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and safes. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at DoubleTree by Hilton Queenstown. During your stay, you're just a quick walk from Lake Wakatipu. Enjoy features like a restaurant, a gym, and a bar.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Full breakfast served daily for a fee
  • WiFi and wired Internet in some public areas for a fee
  • Self parking available for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym and ski equipment rentals
  • 6 minutes by foot from Lake Wakatipu and a 4-minute drive from The Kingston Flyer
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi and wired Internet for a fee. A fitness center, a vending machine, and multilingual staff are also featured at the luxury DoubleTree by Hilton Queenstown. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Kawarau Falls hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 10:00 AM.
DoubleTree by Hilton Queenstown has a restaurant on site.
Stacks - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Wakatipu Grill - This restaurant serves breakfast and dinner. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (NZD 9.95)
  • Available in some public areas: WiFi (NZD 14.95); wired internet (surcharge)

Parking and transport

  • Ski shuttle nearby
  • Covered parking on site (NZD 20 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: NZD 36 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Stacks
  • Wakatipu Grill

Things to do

  • Gym
  • Shopping
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • In the mountains
  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Laptop-compatible safe
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 36 per person
  • Fee for in-room wired internet: NZD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: NZD 14.95 (rates may vary)
  • Fee for wired internet in public areas: NZD 14.95 (rates may vary)
  • Covered self parking fee: NZD 20 per day (in/out privileges)
  • Credit card charges are subject to a surcharge of 2 percent
  • A facilities fee includes use of: sauna; hot tub; swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Access to the indoor swimming pool, hot tub, sauna, and steam room is available for a surcharge.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hilton Kawarau
Kawarau
Kawarau Hilton
Kawarau Hotel
Kawarau Hotel Hilton
Kawarau Hotel Managed Hilton
Kawarau Hotel Managed Hilton Queenstown
Kawarau Managed Hilton
Kawarau Managed Hilton Queenstown
DoubleTree Hilton Queenstown Hotel
DoubleTree Hilton Queenstown
Kawarau Hotel, Managed By Hilton Hotel Queenstown
DoubleTree by Hilton Queenstown Hotel
DoubleTree by Hilton Queenstown Kawarau Falls
DoubleTree by Hilton Queenstown Hotel Kawarau Falls

Reviews

DoubleTree by Hilton Queenstown Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 516 out of 1001 reviews
Rating 8 - Good. 287 out of 1001 reviews
Rating 6 - Okay. 112 out of 1001 reviews
Rating 4 - Poor. 62 out of 1001 reviews
Rating 2 - Terrible. 24 out of 1001 reviews

Reviews

10/10 Excellent

Laura

Stayed 7 nights in Jul 2025

8/10 Good

Abhinav

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 5 nights in Jul 2025

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this hotel, beautiful location outside of Queenstown. Friendly and helpful staff. The front desk staff were very accommodating and lent me a charger. Parking available. Great studio apartment with wonderful few of Lake Wakatipu. Had a great walk around the lake from the hotel to the Boatshed Bakery and beyond.
Stayed 3 nights in Jun 2025

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a fabulous time at Double Tree Hilton, Queenstown. We requested a room upgrade to the lakeview room - totally worth it! The staff were very friendly and service-orientated. On our first morning, a technical problem in processing our breakfast order meant we went without breakfast – not a big deal from our point of view. However, this is obviously something The Hilton management and staff take more seriously. The staff were very apologetic, offering a free bottle of wine and breakfast. The service we received from Cydea, Alberto and the wider team was exceptional and greatly appreciated. The hotel has a great swimming pool and facilities, and with it is perfectly located for those who want to avoid the traffic to/fro Queenstown. Water taxis run every hour (or so) which meant it was a pleasant way to travel to Qntn. This has been our third time staying at this hotel, and we will return again. thank you!
Stayed 3 nights in Jun 2025

8/10 Good

Jashneil, Pacific Pines

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jun 2025

10/10 Excellent

Bowen

Stayed 1 night in Jul 2025

8/10 Good

rachael, auckland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Watch for parking. There is paid parking around the facility. Quiet and comfortable. .
Stayed 5 nights in Apr 2025

10/10 Excellent

Garth, Dunedin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, especially the front desk!
Stayed 2 nights in Jun 2025

10/10 Excellent

Liam

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Giz at reception has to be the most helpful receptionist I have ever dealt with, seriously welcoming when you arrive, and nothing was ever to much for her.. Loved the place from arrival, and the cookies are yumm! It’s abit out of Queenstown, say $40 uber ride each way, but UberEats also works and the location is amazing.
Early moving waiting for the bus to the mountains
Snowy mountain view from room
Stayed 4 nights in Jul 2025

10/10 Excellent

Debbie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Bridgett

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Had such a wonderful stay at this hotel the bed was so comfortable to sleep on had a very restful sleep. The room was nice and cosy, very convenient to have a mini kitchen in the room to make your meals if you dont feel like dinning out. The service is definitely 5 star and the buffet breakfast was well worth paying for.
Stayed 3 nights in Jun 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cookie time...

This is our second stay at this hotel, the first time was not a great experience but this time it was with only one downside, the parking. There was next to no parking available when we arrived around 8pm. We lucked out on our second drive round with a park in a gravel area at the back of the hotel but the parking is owned by a third party and is $16 a night. The hotel itself was great.... the person at reception was awesome, really helpful and nothing beats a warm cookie on arrival.... well, except 2 cookies!!!! The bed is super comfortable and the room overall is nice but the lounge is a little small. We had a late check in and left early the next morning so weren't fussed at having a concrete wall and a gravel carpark to look at. If you are there for a view of the lake it would be worth asking for one when you book it.
Stayed 1 night in Jun 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful scenery fantastic service ckean and comfortable and everything easy and relaxed
Stayed 2 nights in Jun 2025

10/10 Excellent

Teighan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had an amazing stay here. The staff were amazing and so friendly! I will be recommending this hotel to everyone. Giz at the front desk made our trip. She was so helpful with recommendations and was so lovely to chat too. Thank you to the double tree for your amazing hospitality.
Stayed 3 nights in Jun 2025

10/10 Excellent

Khalid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms, large shower cabin with many conveniences.
Stayed 3 nights in Jun 2025

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The sunny side of Queenstown! Hotel was fantastic, staff friendly and helpful. Will definitely stay again.
Stayed 1 night in Jun 2025

10/10 Excellent

Venessa

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay, very clean and lovely. Very limited free parking at the hotel - we can ended up paying for parking at $16 a day.
Stayed 4 nights in Jun 2025

10/10 Excellent

Marcus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice front desk staff!
Stayed 1 night in Jun 2025

10/10 Excellent

craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First class in every way

Excellent rooms and facilities Fantastic welcome from lovely friendly staff especially Mona taking care of me after a busy work day Highly recommend
Stayed 1 night in Jun 2025

10/10 Excellent

sainivalati

Travelled with group
Liked: Cleanliness, property conditions & facilities
I coulnt fault this place. The staff are so warm and friendly. Definitely coming back here.
Stayed 6 nights in May 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, room comfort

Clean and comfortable

Clean and comfortable rooms, however hardly any hot water lukewarm at best. Staff were attentive, would have been practical to know before booking that we couldn’t use the adjacent swimming pool at the Hilton without incurring an additional cost.
Stayed 2 nights in May 2025

10/10 Excellent

Simran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, quiet, and clean property. Customer service was also excellent and friendly staff. It's close to the main local areas and has a nice view. Definitely will plan to come back.
Stayed 1 night in May 2025

6/10 Okay

Rakesh

Stayed 1 night in May 2025

10/10 Excellent

Karan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025