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Rendezvous Heritage Hotel Queenstown

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Photo gallery for Rendezvous Heritage Hotel Queenstown

A balcony with a table set for breakfast overlooking a mountain and lake.
A conference room with a long table, chairs, and a view of mountains and water.
A modern stone house with a stone facade, a sloped roof, and a view of mountains in the background.
A dining area with round tables, chairs, and a view of the sea through large windows.
A hotel with a swimming pool, outdoor seating, and a mountain backdrop.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
91 Fernhill Road, Queenstown, 9197
  • Place, Steamer Wharf
    ‪18 min walk‬
  • Place, Queenstown Mall
    ‪4 min drive‬
  • Place, Skyline Queenstown
    ‪4 min drive‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪12 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Room

A modern hotel room with a large bed, a desk, a TV, and a balcony with a view.

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

A hotel room with a large bed, a desk, a chair, a TV, and a view of the outdoors.

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Room

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, and a large window with curtains.

Deluxe Room

9.2 out of 10
Wonderful
(43 reviews)
  • Garden view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Interconnecting Two Bedroom Apartment

A hotel room with a flat-screen TV, a dining area with a table and chairs, and a painting on the wall.

Interconnecting Two Bedroom Apartment

8.0 out of 10
Very good
(6 reviews)
  • Garden view
  • 44 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds OR 4 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room

A hotel room with a large bed, a desk, a chair, a TV, and a balcony.

Deluxe Room

  • Sleeps 2
  • 2 Single Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Family Room

A hotel room with three beds, a desk, and a chair.

Deluxe Family Room

8.6 out of 10
Excellent
(37 reviews)
  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds OR 2 King Beds
  • Free Wi-Fi

View all photos for Premier Room

A hotel room with a large bed, two bedside tables with lamps, an air conditioning unit, a grey sofa, and a colorful abstract painting on the wall.

Premier Room

9.8 out of 10
Exceptional
(12 reviews)
  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room with Alpine View

A hotel room with a bed, two bedside tables with lamps, a desk with a chair, a TV, and a balcony with a view of the hills.

Deluxe Room with Alpine View

9.2 out of 10
Wonderful
(7 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Premier Room with Lake View

A hotel room with a large bed, two bedside tables with lamps, an air conditioning unit, a grey sofa, and a colorful abstract painting on the wall.

Premier Room with Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Premier Room with Alpine View

A hotel room with a large bed, two bedside tables with lamps, an air conditioning unit, a grey sofa, and a colorful abstract painting on the wall.

Premier Room with Alpine View

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Interconnecting Family Suite

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, and a large window with curtains.

Interconnecting Family Suite

  • Garden view
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Interconnecting Family Suite with Lake View

A hotel room with a large bed, two bedside tables with lamps, a desk, and a chair.

Interconnecting Family Suite with Lake View

  • Lake view
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Premier 2 Bedroom Apartment with Alpine View

A hotel room with a large bed, a desk, a chair, a nightstand, and a view of the outdoors.

Premier 2 Bedroom Apartment with Alpine View

  • Mountain view
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds
  • Free Wi-Fi

View all photos for Premier 2 Bedroom Apartment with Lake View

A hotel room with a bed, a desk, a chair, a TV, and a view of the mountains.

Premier 2 Bedroom Apartment with Lake View

  • Lake view
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds
  • Free Wi-Fi

View all photos for Studio Apartment

A hotel room with a bed, two bedside lamps, a round table with a plate of food, two armchairs, a vase with flowers, and a window with curtains.

Studio Apartment

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room With Lake View

A hotel room with a large bed, two bedside tables with lamps, a desk, and a chair.

Deluxe Room With Lake View

9.2 out of 10
Wonderful
(7 reviews)
  • Lake view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Interconnecting Two Bedroom Apartment with Lake View

A hotel room with a large bed, two bedside tables with lamps, a desk, and a chair.

Interconnecting Two Bedroom Apartment with Lake View

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 88 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed OR 4 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for 1 Bedroom Apartment with Lake View

A hotel room with a bed, two bedside tables, a desk, a chair, a TV, and a view of mountains.

1 Bedroom Apartment with Lake View

  • Lake view
  • 88 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed OR 2 Single Beds and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Studio Apartment with Lake View

A hotel room with a bed, two bedside lamps, a chair, a small table, and a view of mountains through a balcony.

Studio Apartment with Lake View

9.8 out of 10
Exceptional
(11 reviews)
  • Lake view
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

Rendezvous Heritage Hotel Queenstown

Along with an indoor pool, this hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Rendezvous Heritage Hotel Queenstown offers 175 air-conditioned accommodations with safes and complimentary newspapers. 49-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Rendezvous Heritage Hotel Queenstown's great location. During your stay, you're just a quick walk from Mt Crichton Loop Track. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a sauna, and bike rentals
  • Guests really like the accommodations for the spaciousness, cleanliness, and comfy beds
  • Steps from Mt Crichton Loop Track and 14 minutes by foot from Lake Wakatipu
Rendezvous Heritage Hotel Queenstown offers its guests a seasonal outdoor pool, an indoor pool, a hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 3078 square feet (286 square meters) and includes a conference center. A fitness center, a library, and a terrace are also featured at the luxury Rendezvous Heritage Hotel Queenstown. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Queenstown hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Mackenzies Restaurant - This restaurant serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Covered parking on site (NZD 15 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 30 for adults and NZD 16 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mackenzies Restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • Ski storage
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (3,078 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 60 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 1 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 30 for adults and NZD 16 for children
  • Covered self parking fee: NZD 15 per night
  • Rollaway bed fee: NZD 60 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in January and close in December.
  • Pool access available from 6:00 AM to 11:00 PM.
  • Children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property class

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Heritage Hotel Queenstown
Heritage Queenstown
Queenstown Heritage
Heritage Queenstown Hotel Queenstown
Queenstown Heritage Hotel
Heritage Queenstown Hotel
Heritage Queenstown
Rendezvous Heritage Queenstown
Rendezvous Heritage Hotel Queenstown Hotel
Rendezvous Heritage Hotel Queenstown Queenstown
Rendezvous Heritage Hotel Queenstown Hotel Queenstown

Rendezvous Heritage Hotel Queenstown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 624 out of 1038 reviews
Rating 8 - Good. 281 out of 1038 reviews
Rating 6 - Okay. 76 out of 1038 reviews
Rating 4 - Poor. 31 out of 1038 reviews
Rating 2 - Terrible. 26 out of 1038 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay, fantastic breakfast & fantastic veiws
Stayed 9 nights in Apr 2026
Verified review

10/10 Excellent

Clair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was fantastic. Will definitely stay again.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Maree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great one night stay - breakfast is excellent and room comfortable.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was comfortable and the room spacious, we really loved the lake
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Caitlin

Wonderful stay and a beautiful views!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

JIA LING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, helpful staff , comfortable and clean room 👍👍👍
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Navjoben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great, and the service was excellent.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Ralphy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, big rooms
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Lyrol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noted for being a quiet and pleasant location. It is centrally located, offering easy walking access to the vibrant restaurants in the town center of Queenstown.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and great buffet breakfast. Lovely staff
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendliness, clean, cosy room, nothing too much trouble. Restaurant night meal excellent and breakfast adequate
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, in a quiet location on the lake, just a few minutes away from the downtown wharf with restaurants and shopping. Beautiful property, comfortable beds and room, delicious breakfast and onsite parking. Watched the sunset on the patio with drinks from the bar. Highly recommend for a stay in Queenstown.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Great staff, beautiful property
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Julie-Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great level of service. Very clean rooms. Breakfast was fantastic.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent, the dinning area looked amazing with the big log fire at night. Room was very clean and had everything we needed for our stay. Bathroom had plenty of hooks and rails including a heated towel rail which was great.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, ambiance, breakfast, staff
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Wouter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely. We'll visit again
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel. Very good breakfast. Easy walk into the centre. Very comfortable bed
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Cinzia

Liked: Cleanliness, staff & service, amenities
The view was great! The staff upgraded us with Premium room instead of a deluxe and was nice to prepare a supririse for my partner. The hotel bathroom is old style but we appreciate everything that they did. Service was great, breakfast was good.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are a bit outdated but ours was clean and spacious with a nice forest view from the terrace. Convenient bus stop into town directly across from the hotel.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Sherrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views jut outside our door.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Sheryl

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

xing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit small and aged hotel
Stayed 3 nights in Apr 2026