See all properties

Rendezvous Heritage Hotel Queenstown

4.5 star property
VIP Access

Choose dates to view prices

Photo gallery for Rendezvous Heritage Hotel Queenstown

In-room safe, desk, blackout curtains, iron/ironing board
Aerial view
Indoor pool, outdoor pool, open 6:00 AM to 11:00 PM, pool umbrellas
Property amenity
Rooftop terrace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
91 Fernhill Road, Queenstown, 9197
  • Place, TSS Earnslaw Steamship
    ‪20 min walk‬
  • Place, Skyline Queenstown
    ‪2 min drive‬
  • Place, Kiwi Park
    ‪2 min drive‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room

9.2 out of 10
Wonderful
(39 reviews)
  • Garden view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Interconnecting Two Bedroom Apartment

In-room safe, desk, blackout curtains, iron/ironing board

Interconnecting Two Bedroom Apartment

8.0 out of 10
Very good
(6 reviews)
  • Garden view
  • 44 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Family Room

Deluxe Family Room

Deluxe Family Room

8.6 out of 10
Excellent
(33 reviews)
  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds OR 2 King Beds

View all photos for Premier Room

In-room safe, desk, blackout curtains, iron/ironing board

Premier Room

9.8 out of 10
Exceptional
(12 reviews)
  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room with Alpine View

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room with Alpine View

9.6 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Premier Room with Lake View

In-room safe, desk, blackout curtains, iron/ironing board

Premier Room with Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Premier Room with Alpine View

In-room safe, desk, blackout curtains, iron/ironing board

Premier Room with Alpine View

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Interconnecting Family Suite

In-room safe, desk, blackout curtains, iron/ironing board

Interconnecting Family Suite

  • Garden view
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Interconnecting Family Suite with Lake View

In-room safe, desk, blackout curtains, iron/ironing board

Interconnecting Family Suite with Lake View

  • Lake view
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Premier 2 Bedroom Apartment with Alpine View

In-room safe, desk, blackout curtains, iron/ironing board

Premier 2 Bedroom Apartment with Alpine View

  • Mountain view
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Premier 2 Bedroom Apartment with Lake View

Premier 2 Bedroom Apartment with Lake View

Premier 2 Bedroom Apartment with Lake View

  • Lake view
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Studio Apartment

In-room safe, desk, blackout curtains, iron/ironing board

Studio Apartment

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room With Lake View

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room With Lake View

9.2 out of 10
Wonderful
(7 reviews)
  • Lake view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Interconnecting Two Bedroom Apartment with Lake View

In-room safe, desk, blackout curtains, iron/ironing board

Interconnecting Two Bedroom Apartment with Lake View

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 88 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed OR 4 Single Beds and 1 Double Sofa Bed

View all photos for 1 Bedroom Apartment with Lake View

In-room safe, desk, blackout curtains, iron/ironing board

1 Bedroom Apartment with Lake View

  • Lake view
  • 88 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed OR 4 Single Beds and 1 Large Single Sofa Bed

View all photos for Studio Apartment with Lake View

Lake view

Studio Apartment with Lake View

9.8 out of 10
Exceptional
(11 reviews)
  • Lake view
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Similar properties

Remarkables View King
Sudima Queenstown Five Mile
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.6 out of 5, Wonderful, 749 reviews
The price is €148
includes taxes & fees
29 Mar - 30 Mar
Sudima Queenstown Five Mile

About this property

Rendezvous Heritage Hotel Queenstown

Along with an indoor pool, this hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Rendezvous Heritage Hotel Queenstown offers 175 air-conditioned accommodations with safes and complimentary newspapers. 49-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Rendezvous Heritage Hotel Queenstown's great location. During your stay, you're just a quick walk from Mt Crichton Loop Track. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a sauna, and bike rentals
  • Guests really like the accommodations for the spaciousness, comfy beds, and cleanliness
  • Steps from Mt Crichton Loop Track and 14 minutes by foot from Lake Wakatipu
Rendezvous Heritage Hotel Queenstown offers its guests a seasonal outdoor pool, an indoor pool, a hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 3078 square feet (286 square meters) and includes a conference center. A fitness center, a library, and a terrace are also featured at the luxury Rendezvous Heritage Hotel Queenstown. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Queenstown hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Mackenzies Restaurant - This restaurant serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Covered parking on site (NZD 15 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 30 for adults and NZD 16 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mackenzies Restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • Ski storage
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (3,078 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 65.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 1 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 30 for adults and NZD 16 for children
  • Covered self parking fee: NZD 15 per night
  • Rollaway bed fee: NZD 65.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in January and close in December.
  • Pool access available from 6:00 AM to 11:00 PM.
  • Children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Heritage Hotel Queenstown
Heritage Queenstown
Queenstown Heritage
Heritage Queenstown Hotel Queenstown
Queenstown Heritage Hotel
Heritage Queenstown Hotel
Heritage Queenstown
Rendezvous Heritage Queenstown
Rendezvous Heritage Hotel Queenstown Hotel
Rendezvous Heritage Hotel Queenstown Queenstown
Rendezvous Heritage Hotel Queenstown Hotel Queenstown

Rendezvous Heritage Hotel Queenstown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 600 out of 1003 reviews
Rating 8 - Good. 277 out of 1003 reviews
Rating 6 - Okay. 71 out of 1003 reviews
Rating 4 - Poor. 32 out of 1003 reviews
Rating 2 - Terrible. 23 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Ajay

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great view and location
Stayed 1 night in Dec 2025

10/10 Excellent

Alma

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was just perfect! Great reception check in, and our Lakeview hotel was just beautiful. The hotel was aware our anniversary and they left a very sweet note, chocolates and wine.
Stayed 1 night in Dec 2025

10/10 Excellent

John

Stayed 4 nights in Dec 2025

10/10 Excellent

Marin

Liked: Cleanliness, staff & service, amenities
Everything was great
Stayed 2 nights in Dec 2025

10/10 Excellent

sara

Stayed 2 nights in Dec 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Up on a hill north end of town. Beautiful lake views and quiet. Can walk into town, with bit of hill climb on the way back.
Stayed 1 night in Dec 2025

8/10 Good

Paschalis Baylon Chrismar, Pymble

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice short stay - direct & efficient
Stayed 1 night in Dec 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Very spacious and spotlessly clean bedroom and ensuite
Stayed 4 nights in Dec 2025

4/10 Poor

Paschalis Baylon Chrismar, Pymble

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Staff and amenities are poor — discernible level of degradation of service.
Stayed 9 nights in Dec 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular views perched on the slopes of Fernhill. Ewa at reception was welcoming and helpful. Spacious room with private balcony . Enjoyed the outdoor pool and adjacent hot tub. Bathrooms are functional, but dated. Water pressure was superb.
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness
The property has lots of charm and friendly staff
Stayed 2 nights in Dec 2025

6/10 Okay

David

Liked: Cleanliness, amenities
Disliked: Staff & service
Check in was slow, food in the dining room was average at best. Service equipment left in hallways, doors left open to cupboards. For a hotel that promotes being up market the details are sadly lacking.
Stayed 1 night in Dec 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
The room was very nice, spacious and close to the pool and all other entertainment spaces
Stayed 1 night in Dec 2025

8/10 Good

Ronaldo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room is getting a bit dated but well kept. Pool was a bit cold as it was not heated but having one is very much appreciated. Hot tub, Sauna and gym facilities are nice additions. Reception was quick, courteous, and accommodating. The on site restaurant had a good breakfast buffet spread . We also ate there for dinner and had wonderful meals.
Stayed 1 night in Dec 2025

10/10 Excellent

Logan

Clean
Stayed 7 nights in Nov 2025

8/10 Good

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
The room was great. Spacious and had what we needed. The kitchenette was an added bonus. The view from the room was beautiful and lovely to use the deck in the evening. It's a bit of a walk up and down a steep hill to town but otherwise a lovely walk to the city.
Room view.
Stayed 4 nights in Dec 2025

10/10 Excellent

Paul

Travelled with family
Spacious and comfortable room, premium sports channels, spa,sauna & pool
Stayed 5 nights in Dec 2025

10/10 Excellent

Bodie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean nice room, staff were extremely helpful and friendly, I highly recommend this place, walking distance to town or a bus stop just outside hotel.
Stayed 3 nights in Dec 2025

4/10 Poor

Beverly, Castle Rock

Travelled with family
Disliked: Amenities
It seems as if there is not enough staff to take care of the facility. Checking in the room was not ready until 4:30 pm. The restaurant does not have quality food. Tried twice to be sure it was not just a fluke. The carpets are very old and worn. Generally the hotel is showing it’s age and doesn’t seem to be in the process of reinventing.
Stayed 3 nights in Dec 2025

8/10 Good

ilyanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniwnt and a good price. Parking was extra, and not guaranteed. Buffet was very good. Staff was discreet but efficient.
Stayed 2 nights in Dec 2025

4/10 Poor

Wilson

Travelled with group
poor service, good location,
Stayed 3 nights in Dec 2025

8/10 Good

Karen, Knox

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Large room with great view. Washer/dryer nice. Good kitchen.
Stayed 6 nights in Nov 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great facilities. Really enjoyed the sauna and spa.
Stayed 3 nights in Nov 2025

10/10 Excellent

Maxim

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Clean and spacious suites. Good food. Great location and views!
Stayed 1 night in Dec 2025

8/10 Good

Joshua

Liked: Cleanliness, amenities
Disliked: Staff & service
Great location for a daily lakeside walk to town and large rooms. Slightly outdated but clean and doable.
Stayed 4 nights in Nov 2025