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Aparthotel

Oaks Queenstown Shores Resort

4.5 star property

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Photo gallery for Oaks Queenstown Shores Resort

Balcony
Exterior
View from room
Premium bedding, desk, iron/ironing board, cots/infant beds
View from room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Restaurant
  • Breakfast available
  • Parking available
  • 24/7 front desk

Explore the area

View in a map
327-343 Frankton Road, Queenstown, 9197
  • Place, Queenstown Gardens
    ‪2 min drive‬
  • Place, Queenstown Mall
    ‪3 min drive‬
  • Place, Queenstown Beach
    ‪3 min drive‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪5 min drive‬

Room options

View all photos for Room (Hotel)

Premium bedding, desk, iron/ironing board, cots/infant beds

Room (Hotel)

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Premium bedding, desk, iron/ironing board, cots/infant beds

Room (Hotel (No Housekeeping)

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 Bedroom, Lake View

View from room

Apartment, 1 Bedroom, Lake View

  • Lake view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 Bedroom, Lake View (No Housekeeping Service)

View from room

Apartment, 1 Bedroom, Lake View (No Housekeeping Service)

  • Lake view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Bedrooms, Lake View

Premium bedding, desk, iron/ironing board, cots/infant beds

Room, 2 Bedrooms, Lake View

  • Lake view
  • 94 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 2 Single Beds and 1 King Bed

View all photos for Room, 2 Bedrooms, Lake View (No Housekeeping Service)

Premium bedding, desk, iron/ironing board, cots/infant beds

Room, 2 Bedrooms, Lake View (No Housekeeping Service)

  • Lake view
  • 94 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Apartment, 3 Bedrooms, Lake View

Premium bedding, desk, iron/ironing board, cots/infant beds

Apartment, 3 Bedrooms, Lake View

  • Lake view
  • 117 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds OR 2 King Beds and 2 Single Beds

View all photos for Apartment, 3 Bedrooms, Lake View (No Housekeeping)

Premium bedding, desk, iron/ironing board, cots/infant beds

Apartment, 3 Bedrooms, Lake View (No Housekeeping)

  • Lake view
  • 117 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds OR 2 King Beds and 2 Single Beds

View all photos for Penthouse, 4 Bedrooms

Premium bedding, desk, iron/ironing board, cots/infant beds

Penthouse, 4 Bedrooms

  • Lake view
  • 165 sq m
  • 4 bedrooms
  • Sleeps 8
  • 4 King Beds OR 2 King Beds and 4 Single Beds

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Premium bedding, desk, iron/ironing board, cots/infant beds

Penthouse, 4 Bedrooms (No Housekeeping)

  • Lake view
  • 165 sq m
  • 4 bedrooms
  • Sleeps 8
  • 4 King Beds OR 2 King Beds and 4 Single Beds

View all photos for Apartment, 2 Bedrooms (Lake Side)

Premium bedding, desk, iron/ironing board, cots/infant beds

Apartment, 2 Bedrooms (Lake Side)

  • Mountain view
  • 94 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds OR 2 King Beds

View all photos for Apartment, 2 Bedrooms (Lake Side, No Housekeeping)

Premium bedding, desk, iron/ironing board, cots/infant beds

Apartment, 2 Bedrooms (Lake Side, No Housekeeping)

  • Mountain view
  • 94 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds OR 2 King Beds

View all photos for Penthouse, 2 Bedrooms

View from room

Penthouse, 2 Bedrooms

  • Lake view
  • 75 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds OR 2 King Beds

View all photos for Penthouse, 2 Bedrooms (No Housekeeping)

View from room

Penthouse, 2 Bedrooms (No Housekeeping)

  • Lake view
  • 75 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds OR 2 King Beds

View all photos for Apartment, 3 Bedrooms (Lake Side)

50-inch LCD TV with digital channels

Apartment, 3 Bedrooms (Lake Side)

  • Mountain view
  • 117 sq m
  • Sleeps 6
  • 2 King Beds and 2 Single Beds OR 3 King Beds

View all photos for Apartment, 3 Bedrooms (Lake Side, No Housekeeping)

50-inch LCD TV with digital channels

Apartment, 3 Bedrooms (Lake Side, No Housekeeping)

  • Lake view
  • 117 sq m
  • Sleeps 6
  • 2 King Beds and 2 Single Beds OR 3 King Beds

View all photos for Penthouse, 3 Bedrooms

Premium bedding, desk, iron/ironing board, cots/infant beds

Penthouse, 3 Bedrooms

  • Partial lake view
  • 130 sq m
  • Sleeps 6
  • 2 King Beds and 2 Single Beds OR 3 King Beds

View all photos for Penthouse, 3 Bedrooms (No Housekeeping)

Premium bedding, desk, iron/ironing board, cots/infant beds

Penthouse, 3 Bedrooms (No Housekeeping)

  • Lake view
  • 130 sq m
  • Sleeps 6
  • 2 King Beds and 2 Single Beds OR 3 King Beds

View all photos for 2 Bedroom Penthouse Spa

Premium bedding, desk, iron/ironing board, cots/infant beds

2 Bedroom Penthouse Spa

  • Lake view
  • 94 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for 2 Bedroom Penthouse Spa (No Housekeeping)

Premium bedding, desk, iron/ironing board, cots/infant beds

2 Bedroom Penthouse Spa (No Housekeeping)

  • Lake view
  • 94 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for Penthouse, 4 Bedrooms (Spa)

View from room

Penthouse, 4 Bedrooms (Spa)

  • Sleeps 8
  • 4 King Beds OR 3 King Beds and 2 Single Beds

View all photos for Penthouse, 4 Bedrooms (Spa, No Housekeeping)

View from room

Penthouse, 4 Bedrooms (Spa, No Housekeeping)

  • Sleeps 8
  • 4 King Beds OR 3 King Beds and 2 Single Beds

Apartment, 2 Bedrooms, Courtyard Area

  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Apartment, 2 Bedrooms, Courtyard Area (No Housekeeping)

  • Sleeps 4
  • 1 King Bed and 1 Double Bed

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About this property

Oaks Queenstown Shores Resort

Along with a restaurant, this smoke-free aparthotel has WiFi in public areas and self parking. An area shuttle is free. Other amenities include a 24-hour front desk, express check-out, and tour/ticket assistance. Each apartment provides a dining area and a refrigerator, plus WiFi and an LCD TV with digital channels. Premium bedding, an electric kettle, and a hair dryer are among the other amenities available to guests. Change of towels is available on request.
Oaks Queenstown Shores Resort offers 82 accommodations with hair dryers and irons/ironing boards. Accommodations offer separate dining areas. Beds feature premium bedding. 50-inch LCD televisions come with digital channels. Bathrooms include showers and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Oaks Queenstown Shores Resort. During your stay, you'll be within walking distance of Lake Wakatipu. Features include a free area shuttle, plus a restaurant and breakfast (surcharge). This luxury aparthotel has 82 apartments. Enjoy your stay with amenities like an LCD TV and a refrigerator in each apartment.
  • Each apartment offers a dining area, an LCD TV, and a refrigerator
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • WiFi for a fee
  • Self parking available for a fee
  • Services include tour or ticket assistance and luggage storage
  • 11 minutes by foot from Lake Wakatipu and a 4-minute drive from Skyline Queenstown
  • Free local-area shuttle service
There's a restaurant on site. Public spaces have WiFi for a fee. A free area shuttle within 2 kilometers is available. Ski storage, tour/ticket assistance, and express check-out are also featured at the luxury Oaks Queenstown Shores Resort. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Queenstown aparthotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 10:00 AM.
Oaks Queenstown Shores Resort has a restaurant serving breakfast only.

Property amenities

Beach

  • Beach nearby

Ski

  • Cross-country skiing nearby
  • Ski storage
  • Snowboarding nearby

Internet

  • Available in the apartment: WiFi (NZD 5 per 24-hour period)
  • Available in some public areas: WiFi (NZD 5 per 24-hour period)

Parking and transport

  • Height restrictions apply for on-site parking
  • Free area shuttle up to 2 kilometres
  • Car recommended
  • Covered parking on site (NZD 15 per day; includes in/out privileges)
  • Limited number of on-site self parking spaces per unit

Family friendly

  • Cot: NZD 20 per night

Food and drink

  • Electric kettle
  • Refrigerator

Dining

  • Daily cooked-to-order breakfast available 7:30 AM to 10:00 AM for a fee: NZD 27 for adults and NZD 27 for children
  • A restaurant

Bedrooms

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • 50-inch LCD TV with digital channels
  • Stereo

Work spaces

  • Desk

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Change of towels on request
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Tour and ticket assistance

Location highlights

  • In the mountains
  • In the suburbs
  • Near the boardwalk/promenade
  • On a lake
  • On the waterfront

Things to do

  • Ski storage
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Ice skating nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Skydiving nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Surfing/bodyboarding nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Outdoor lighting
  • Fire extinguisher

General

  • 82 units
  • Towels (changed on request)
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from March 3 2026 to June 30 2026 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for NZD 20 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 1 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately NZD 27 for adults and NZD 27 for children
  • Fee for in-room wireless internet: NZD 5 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: NZD 5 per 24-hour period (rates may vary)
  • Covered self parking fee: NZD 15 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 20 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Please note that this property charges a fixed percentage fee on credit and debit card transactions.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Oaks Shores
Oaks Shores Apartments Queenstown
Oaks Shores Queenstown
Oaks Shores Hotel Queenstown
Oaks Shores Apartments Apartment Queenstown
Oaks Shores Apartments Apartment
Oaks Shores Apartment Queenstown
Oaks Shores Apartment
Oaks Shores Apartments
Oaks Shores Hotel Queenstown
Oaks Shores
Oaks Queenstown Shores
Oaks Queenstown Shores Resort Aparthotel
Oaks Queenstown Shores Resort Queenstown
Oaks Queenstown Shores Resort Aparthotel Queenstown

Oaks Queenstown Shores Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 639 out of 1481 reviews
Rating 8 - Good. 495 out of 1481 reviews
Rating 6 - Okay. 196 out of 1481 reviews
Rating 4 - Poor. 96 out of 1481 reviews
Rating 2 - Terrible. 55 out of 1481 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, check-in, communication, listing accuracy
Great location, check-in process, and very clean rooms!
Stayed 2 nights in Mar 2026
Verified

8/10 Good

DAVID

Liked: Cleanliness, amenities, communication
Have stayed here before - The location and view is magnificent - 2 Bedroom apartment spacious and comfortable - Very close to town
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Kostya

Liked: Cleanliness, property conditions & facilities, communication
Excellent property with responsive staff at a great location.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Wanting

Liked: Cleanliness, amenities, property conditions & facilities, communication
The view is excellent.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Tracey

Liked: Cleanliness, amenities, property conditions & facilities, communication
There was no pool but everything else about our stay was amazing and would definitely stay here again
Stayed 8 nights in Jan 2026
Verified

6/10 Okay

CARMEL

Liked: Cleanliness
Disliked: Listing accuracy
Clean Room, little choice at breakfast but staff amazing especially Shara very helpful. Not close to shops shuttle in. The bar closed and no restaurant. And building site going on around when walking from room to breakfast & reception. Access to Lake closed.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Dai Lin Eric

Liked: Cleanliness, amenities, property conditions & facilities, communication
great location with amazing views. our unit had two balconys on two floors. convenient car parking to the unit.
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Adam

Liked: Cleanliness, amenities
Disliked: Communication
Beautiful views, clean rooms and not far away from shops
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Steve

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great peaceful spot
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Ban

Liked: Cleanliness, property conditions & facilities, communication
The outside view was the best! However, the parking was bad.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice. Clean room. Excellent staff
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place would highly recommend!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Shineen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was new, clean and beautiful. We had access to a fully functional kitchen with everything we needed. The beds were super comfortable, the bathrooms were new and clean, and Victoria at the front desk was incredibly lovely and helpful. The view was stunning and proximity to all the amenities, but far away enough to enjoy the peace and quiet. Loved every minute of our stay.
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Ian robert

Training in staff , more effiecient in assistence and communication
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

anil

Liked: Cleanliness, amenities, property conditions & facilities, communication
very clean good area easy to find . view was great
Stayed 3 nights in Aug 2025
Verified

2/10 Terrible

punitpal

Liked: Cleanliness, communication
Disliked: Amenities, property conditions & facilities
as i have booked a king size bedroom but on the stay i got 2 single beds joined together which was pathetic and also on complaint about this they told me they only have this thing and we cant do anything and with this problem we didnt sleep well otherwise one of there staff Imogen was so good and cooperative.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Sharyn Lesley Ann

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was spotless, the view was like a painting, we absolutely loved staying here and would stay again. Beds were comfortable, linen was quality. Only issue was the 2nd bedroom had no aircon and it was quite warm for our kids, we left the one in the lounge on to filter through but it wasn't overly effective. We were there in January which is summer but its not like it was really hot, just warmish in the rooms. Otherwise it was a perfect stay. Also the construction is happening but we didn't find it that intrusive, the reception was easy to find and the parking was convenient even if a bit tight.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities, communication
Although under construction still great place.
Stayed 5 nights in Jun 2025
Verified

6/10 Okay

Charles

Liked: Cleanliness, check-in, listing accuracy
They wanted to clean the rooms at 8.30am, we asked them to come back later, they never did. It happened again on the 2nd day. I went to reception to ask for a room cleaning. The receptionist said she would inform the cleaners, it it never happened. This is very disappointing.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Ralph

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place overall
Stayed 7 nights in Feb 2025
Verified

10/10 Excellent

Georgina

Liked: Cleanliness, property conditions & facilities, communication
Beautiful view from balcony. More frequent shuttle bus in to town would have been good.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

GREGORY DANIEL

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay with kids as we had 2 rooms with bathrooms very nicely renovated.parking wasn't great as new building was under construction staff where great and shuttle was a bonus
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room itself was a fantastic find, a comfortable suite overlooking the lake with a fireplace and plenty of room for my family. As of my visit in December 2025, the campus is undergoing significant renovation, so the internal aesthetics aren't ideal, and it's not really easy to move around the complex, but that was only a minor inconvenience. The on-site breakfast is overpriced for what you get, but you can choose any number of other options within walking distance. The quality of the room and kindness of the service well outweighed those modest downsides.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

vedran

Liked: Cleanliness, amenities, property conditions & facilities, communication
A great hotel with great staff. Views and location are amazing. Highly recommend.
Verified

10/10 Excellent

Beijia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful view～comfortable room~nice staff ~
Stayed 3 nights in Jan 2025