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Hotel Hi! Queretaro

2.5 star property

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Photo gallery for Hotel Hi! Queretaro

Reception
Standard Room
Standard Room
Coffee service
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Calle Camino Real 178, Querétaro, QUE, 76130
  • Place, Queretaro 2000 Park
    ‪6 min drive‬
  • Place, Benito Juarez Industrial Park
    ‪7 min drive‬
  • Place, Aqueduct of Santiago de Querétaro
    ‪15 min drive‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪59 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bunk Bed and 1 Double Bed
  • Free Wi-Fi

About this property

Hotel Hi! Queretaro

Hotel in Querétaro with a 24-hour front desk
Along with a 24-hour front desk, this smoke-free hotel has tour/ticket assistance and free WiFi in public areas. Other amenities include a vending machine.
Hotel Hi! Queretaro offers 75 air-conditioned accommodations with complimentary toiletries. Flat-screen televisions come with cable channels.

Bathrooms include showers. This Querétaro hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

During your stay at Hotel Hi! Queretaro, you'll be close to Aqueduct of Santiago de Querétaro. Enjoy features like free WiFi in public areas.
  • Free WiFi
  • Amenities include an elevator and a vending machine
  • 6 minutes by car from Antea Lifestyle Center and 7 minutes from Aqueduct of Santiago de Querétaro
Hotel Hi! Queretaro offers its guests a vending machine, tour/ticket assistance, and an elevator. Public spaces have free WiFi.

This Querétaro hotel is smoke free.

Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transport

  • Height restrictions apply for on-site parking
  • Limited on-site parking (max 1 space per unit)

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Room service

More

  • Air conditioning
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: MXN 195
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 195

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Hi! Queretaro

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: MXN 195 (subject to availability)
  • Late check-out fee: MXN 195 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hi Queretaro Centro
Hotel Hi! Queretaro Hotel
Hotel Hi Queretaro Centro
Hotel Hi! Queretaro Querétaro
Hotel Hi! Queretaro Hotel Querétaro

Hotel Hi! Queretaro Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 86 out of 257 reviews
Rating 8 - Good. 88 out of 257 reviews
Rating 6 - Okay. 40 out of 257 reviews
Rating 4 - Poor. 16 out of 257 reviews
Rating 2 - Terrible. 27 out of 257 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

MIGUEL ANGEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está bien, la zona no da confianza para salir a caminar.
Stayed 3 nights in Apr 2025
Verified

6/10 Okay

Ana Lilia

Liked: Cleanliness, staff & service
Si buscas un lugar donde pasar la noche es suficiente pues el espacio es muy reducido
Stayed 1 night in Jan 2025
Verified

4/10 Poor

Elizabeth

Disliked: Staff & service, property conditions & facilities, room comfort

Terrible la Estancia

Cuando llegamos, batallaron mucho para hayar la reservacion, las 2 señoritas de recepción se hacían pelotas entre ellas, renté 3 habitaciones y me las cobraron por separado, me pidieron las ine de cada huesped y que se firmará una responsiva, nos tardamos nomás en esto cerca de 75min, porque no estan bien capacitadas y hacen mucho tramite para una habitación tan sencilla; entrando a la habitación vemos que es una litera la cama individual pero dice que máximo soporta 60kg por lo cual nadie las utilizó pues eran personas altas y esto no se nos informó en recepción nunca, por lo que tuvimos que dormir en el suelo varios. Toda la noche estuve escuchando ruidos de la puerta principal y de la tubería no dejan dormir
Stayed 1 night in Dec 2024
Verified

2/10 Terrible

SERHAN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel horrible

1. Cobraron mas de publicado en hoteles.com. 2. No tenian internet. 3. Habitacion sucia
Stayed 2 nights in Jan 2025
Verified

2/10 Terrible

Javier

Disliked: Cleanliness, property conditions & facilities, room comfort

Exageradamente pequeña la habitación

El espacio es muy reducido de la habitación, el baño y la bañera
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Maximo

Liked: Cleanliness, staff & service, property conditions & facilities
Agradable y muy tranquilo
Stayed 2 nights in Oct 2024
Verified

2/10 Terrible

Eduardo

Disliked: Staff & service, property conditions & facilities, room comfort

Pésima atención

La experiencia fue horrible. Cuando llegamos al hotel, nos cobraron $100 adicionales por habitación que porque esa es la política. Le explicamos a la recepcionista que la tarifa de la aplicación era diferente, pero no hubo forma de hacerla entender. Ya era muy tarde y estabamos cansados, las habitaciones son exageradamente pequeñas.
Stayed 1 night in Sep 2024
Verified

2/10 Terrible

EDGAR

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La Camas esta invadida de Larvas (PLAGA)
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente lugar para descansar.

El hotel está muy bien. Tiene todo lo necesario para descansar después de un viaje de trabajo o unas vacaciones. El único detalle es la colonia y ubicación, que no está muy bonito que digamos, pero, aun así, no es inseguro. Sólo que no hay restaurantes cercanos. Pero en general, es un buen hotel.
Stayed 3 nights in Aug 2024
Verified

4/10 Poor

CUCUY

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
La ubicación llena de ambulantes, colonia aledaña horrible, el baño de milímetros regadera y wc . Deberían avisar que el baño es experiencia cápsula del espacio!! No regreso nunca
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Neftali

Liked: Cleanliness, staff & service, property conditions & facilities

Estoy satisfecho con este hotel.

Es un hotel con una ubicación genial pues queda cerca de vialidades principales, las instalaciones son muy limpias, la habitación es muy pequeña pero por el precio esta muy bien y muy seguro. La cama es algo dura y rígida. La tasa del baño esta dentro de un lugar muy muy pequeño y ajustado. En general me fue muy bien y lo utilice solo para dormir, no hay nada mas que hacer en el lugar. Es un lugar muy concurrido por la comunidad gay trabajadora.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
👍
Stayed 2 nights in Apr 2024
Verified

2/10 Terrible

Anuar

Disliked: Cleanliness, staff & service, property conditions & facilities
Pésimo servicio de la persona que atiende y no te respetan que hayas reservado
Stayed 1 night in May 2024
Verified

2/10 Terrible

CESAR

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
El personal de recepción es grosero
Stayed 3 nights in May 2024
Verified

6/10 Okay

JOSE ARTURO MENA

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
.
Stayed 2 nights in Apr 2024
Verified

8/10 Good

Vanesa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

mi experiencia

La calle esta en construcción y el acceso es terrible , entiendo que eso no es culpa ni depende del hotel, no hay muchas opciones de comida cerca , solo antojitos en la calle por lo que la mejor opcion es pedir en uber eats o didi
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bueno recomendable
Stayed 1 night in Mar 2024
Verified

8/10 Good

José

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está muy bien el hotel, el personal es muy amable. Las habitaciones son muy pequeñas, no las recomendaría ni para una pareja. Las obras en la calle hace que llegar es muy complicado.
Stayed 2 nights in Feb 2024
Verified

4/10 Poor

Jonathan

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
El área está en reparaciones así que es muy difícil accesar si no eres local, el personal es impecable son muy profesionales y muy amables, siempre atentos y educados. Las instalaciones queda a desear ya que huele muy mal por la cañería de los mismos cuartos, y el cuarto es muy muy pequeño.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Difícil acceso por obras
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Irving Virgilio

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien y comodo
Stayed 1 night in Jan 2024
Verified

8/10 Good

Alejandro

Liked: Amenities, property conditions & facilities
...
Stayed 1 night in Jan 2024
Verified

4/10 Poor

Marcela

Liked: Cleanliness
Disliked: Room comfort
El colchón era demasiado duro, la señal de internet pésima, la habitación super pequeña, se escucha bastante el ruido.
Stayed 1 night in Jan 2024
Verified

8/10 Good

Sandra concepción

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo buen
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Las habitaciones tienen el tamaño justo, ni más ni menos, la zona por obras públicas carece de presentación, lo que concierne al hotel todo muy bien
Stayed 1 night in Nov 2023