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View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Balcony

Suite, 2 Queen Beds, Non Smoking, Balcony

Suite, 2 Queen Beds, Non Smoking, Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Dining room

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

7.6 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

8.2 out of 10
Very good
(29 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Dining room

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Refrigerator

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Refrigerator

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

7.4 out of 10
Good
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator, Mountain View

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Refrigerator, Mountain View

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator, Mountain View

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Refrigerator, Mountain View

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Balcony

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Balcony (with Sofabed)

Suite, Multiple Beds, Non Smoking, Balcony (with Sofabed)

Suite, Multiple Beds, Non Smoking, Balcony (with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • Sleeps 5
  • 2 King Beds

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About this property

Best Western Plus Boomtown Casino Hotel

Family-friendly hotel with 3 restaurants and a casino
This hotel features 3 restaurants, a casino, and an indoor pool. Free WiFi in public areas and free valet parking are also provided. Other amenities include 3 bars/lounges, a 24-hour fitness center, and a snack bar/deli.
Best Western Plus Boomtown Casino Hotel offers 316 accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Verdi hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Best Western Plus Boomtown Casino Hotel. During your stay, you're just a quick walk from Boomtown Casino. Free WiFi in public areas, free valet parking, and 3 restaurants are available.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free valet parking and self parking
  • Enjoy seafood at Lobster Buffet, one of the property's 3 restaurants and 3 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a 24-hour gym, mini golf, and a playground
  • 14 minutes by car from Grand Sierra Resort Casino and 12 minutes from University of Nevada-Reno
  • Dogs welcome for a fee (restrictions apply)
Best Western Plus Boomtown Casino Hotel offers its guests a seasonal outdoor pool, an indoor pool, and a 24-hour fitness center. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi.

A 24-hour business center and meeting rooms are available. A casino, a vending machine, and an arcade/game room are also featured at the family-friendly Best Western Plus Boomtown Casino Hotel. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this Verdi hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily.
Lobster Buffet - This buffet restaurant specializes in seafood and serves brunch, lunch, and dinner.
Mels Diner - This diner specializes in American cuisine and serves breakfast, lunch, and dinner.
Peets Coffee - This coffee shop serves breakfast and lunch.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 6.99 to 19.99 per person
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Lobster Buffet
  • Mels Diner
  • Peets Coffee

Things to do

  • 10 gaming tables
  • 24-hour gym
  • 575 slot machines
  • Arcade/game room
  • Bingo
  • Casino (46,000 square foot of space)
  • Indoor pool
  • Mini golf
  • Playground
  • Seasonal outdoor pool
  • Shopping
  • Ski storage
  • Sportsbook

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • In the mountains
  • On a river
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1962
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation, per night, plus a deposit of USD 150.00 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Resort fee: USD 19.00 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Faxes
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 6.99 to 19.99 per person
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 30 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Boomtown Casino Hotel
Boomtown Casino Verdi
Boomtown Hotel
Best Western Plus Boomtown Casino Hotel Verdi
Boomtown Hotel Casino Verdi
Best Western Plus Boomtown Casino Verdi
Best Western Plus Boomtown Casino
Boomtown Hotel Casino
Best Plus Boomtown Casino
Best Western Plus Boomtown Casino Hotel Hotel
Best Western Plus Boomtown Casino Hotel Verdi
Best Western Plus Boomtown Casino Hotel Hotel Verdi

Best Western Plus Boomtown Casino Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 361 out of 1000 reviews
Rating 8 - Good. 294 out of 1000 reviews
Rating 6 - Okay. 165 out of 1000 reviews
Rating 4 - Poor. 91 out of 1000 reviews
Rating 2 - Terrible. 89 out of 1000 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
We weren’t offered a welcome gift! It was a good stay!!
Stayed 1 night in Jul 2025

4/10 Poor

Christine

The noise from the air conditioning kept me awake!
Stayed 2 nights in Aug 2025

10/10 Excellent

Cissi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More food options
Stayed 2 nights in Jul 2025

6/10 Okay

Israel

Business traveller
Stayed 2 nights in Jul 2025

4/10 Poor

angelo, Reno

Disliked: Cleanliness, amenities, property conditions & facilities
Not enough elevator locations. Te amusement center was closed well before posted closing time. The only open restaurant.( Mel’s ) only had food to go. But when we went to pick-up our food it was closed. When I got my food it was horrible. I ordered three eggs only got two and no toast. When I got my third egg and toast, the toast was drenched in butter. I literally wrung out the excess butter. Obviously the cook was upset that I wanted the food that I paid too much for. I ordered cornbeef hash with hash browns and got cubed maybe corn beef with homestyle potatoes.. greasy as the toast. Definitely the worst breakfast and possibly the worst meal I have ever attempted to ingest. I ate maybe half of it and walked away feeling disgusted and regretting every bite. The bathroom floor under the basin was filthy. Coffee maker was missing parts. Best Western was worst anywhere. Staff is not happy and clearly not trying. Signs of poor management AGAIN/STILL!! Never again
Stayed 2 nights in Jul 2025

10/10 Excellent

Christopher

Stayed 2 nights in Jul 2025

4/10 Poor

Jonathan

Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Joann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Stayed 2 nights in Jul 2025

4/10 Poor

Holly

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Lots of construction going on. Our original rooms TV did not work until approximately 11 pm the 2nd night. I had to call front desk several times and got the excuse that the previous shift did not relay the message on the 2nd day I was basically hung up on and transferred to a voice mail. They did finally move us to a suite that was beautiful until I got in the jacuzzi tub which when I turned it on a bunch of black mold came out. Food was decent at Mel’s diner but that was pretty much the only semi affordable option. Casino staff was amazing and friendly. The check in staff were not very customer oriented until we met Matt the 2nd day and he was great!
Stayed 4 nights in Jul 2025

10/10 Excellent

Destiny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Charles

Travelled with group
Liked: Room comfort

Good beds quiet.

Room cleaning didn’t occur unless requested. Black mold in shower. Otherwise, service was good. Rooms are old.
Stayed 4 nights in Jul 2025

6/10 Okay

Kelly, Masonville

Liked: Cleanliness, amenities, property conditions & facilities
New rooms in North tower, still in construction.
Stayed 1 night in Jul 2025

8/10 Good

Jeremy

Liked: Cleanliness, amenities
Very pleasing large hotel. Fun and relaxed atmosphere. Great dining options on site - Steakhouse really lovely but not open every day, Original Mel's Diner perfect for that all-American experience and great coffee and friendly service at Peet's. My room was very nice, modern and spacious, but others and the lifts were in the process of bring refurbished. The casino was proving popular. I recommend this place warmly.
Stayed 3 nights in Jul 2025

10/10 Excellent

David

Very clean
Stayed 1 night in Jul 2025

6/10 Okay

Lilia

Stayed 2 nights in Jul 2025

10/10 Excellent

Benjamin

Stayed 1 night in Jul 2025

6/10 Okay

Thirumalai Nambi

Travelled with family
Front desk interaction was curt. Room did not have towels for a second guest! There was a surprise additional charge (resort fee) to pay. It appears that the room was recently renovated. Bed, furnitures, etc., appeared new.
Stayed 1 night in Jul 2025

6/10 Okay

Alicia

Stayed 1 night in Jun 2025

6/10 Okay

Joseph

Travelled with family and small children
It wasn't clear enough to me that I would be charged with an additional $24 resort fee that was not included in my orbitz purchase so that wasn't a fun surprise.
Stayed 1 night in Jun 2025

10/10 Excellent

Zelma Gillette

Stayed 2 nights in Jun 2025

8/10 Good

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice but the bed was not very comfortable.
Stayed 2 nights in Jun 2025

8/10 Good

Allison

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Older and outdated but we knew that going in. The pool was warm which made the kids happy. The staff at the Fun Center was so kind! The kids loved the arcade, mini golf and carousel. Lots to do with kiddos!
Stayed 1 night in Jun 2025

10/10 Excellent

jaime

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
it was walking distance from my daughter's house
Stayed 2 nights in May 2025

8/10 Good

steven

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025