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Sun Palace Hotel - All inclusive

4.0 star property

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Photo gallery for Sun Palace Hotel - All inclusive

A swimming pool with multiple water slides and inflatable rings.
A bar area with a counter, a yellow sports car, and a stage with people in the background.
A buffet setup with various dishes and condiments.
A corridor with a tiled floor, a wooden door at the end, and walls partially covered with green foliage.
A spacious lobby with high ceilings, large pillars, and a modern seating area.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Main Street, Rhodes, Rhodes Island, 85100
  • Place, Faliraki Beach
    ‪7 min walk‬
  • Place, Water Park Faliraki
    ‪3 min drive‬
  • Place, Kathará Beach
    ‪5 min drive‬
  • Airport, Rhodes (RHO-Diagoras)
    ‪26 min drive‬

Room options

View all photos for Basic Double Room

1 bedroom, desk, bed sheets

Basic Double Room

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Family Room

1 bedroom, desk, bed sheets

Family Room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double Room

1 bedroom, desk, bed sheets

Standard Double Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

1 bedroom, desk, bed sheets

Deluxe Double Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Room, Multiple Beds

1 bedroom, desk, bed sheets

Family Room, Multiple Beds

  • 34 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed and 2 Double Sofa Beds

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About this property

Sun Palace Hotel - All inclusive

This property features 3 restaurants, a water park (surcharge), and 2 bars/lounges. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a lazy river, and coffee/tea in a common area.
Sun Palace Hotel - All inclusive offers 253 air-conditioned accommodations with hair dryers and complimentary toiletries. Rooms open to balconies or patios. LCD televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the property include a water park (surcharge), a lazy river, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Sun Palace Hotel - All inclusive, you're just a quick walk from Faliraki Beach. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • For dining with garden views, stop by APOLLO RESTAURANT, one of the property's 3 restaurants and 2 bars/lounges
  • Splash around at the water park with a lazy river or swim in the seasonal outdoor pool
  • Services include babysitting, dry cleaning/laundry, and tour or ticket assistance
  • Onsite recreation includes a playground
  • 10 minutes by foot from Faliraki Beach and a 3-minute drive from Water Park Faliraki
Sun Palace Hotel - All inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sun Palace Hotel - All inclusive offers its guests a water park (surcharge), a lazy river, and a waterslide. There are 3 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi.

A seasonal outdoor pool, a library, and a terrace are also featured at the family-friendly Sun Palace Hotel - All inclusive. Self parking is free.

Smoking is allowed in designated areas at this 4-star Rhodes property.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.
APOLLO RESTAURANT - This poolside buffet restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
BURGER HOUSE - This theme restaurant serves dinner and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.
ERATO A LA CART - This poolside theme restaurant serves dinner and light fare. A children's menu is available. Reservations are required.
MAIN BAR - Onsite bar.
ERATO POOL BAR - Onsite bar. Open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

À la carte meals, snacks, and select beverages included

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • 3 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • APOLLO RESTAURANT
  • BURGER HOUSE
  • ERATO A LA CART
  • ERATO POOL BAR
  • MAIN BAR

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Lazy river
  • Library
  • Playground
  • Seasonal outdoor pool
  • TV in common areas
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: EUR 25 per week

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.
  • Pool access available from 8:00 AM to 7:00 PM.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Sun Palace Hotel Rhodes
Sun Palace Hotel
Sun Palace Rhodes
Sun Palace Hotel
Sun Inclusive Inclusive Rhodes
Sun Palace Hotel All inclusive
Sun Palace Hotel - All inclusive Rhodes
Sun Palace Hotel - All inclusive All-inclusive property
Sun Palace Hotel - All inclusive All-inclusive property Rhodes

Sun Palace Hotel - All inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 32 out of 81 reviews
Rating 8 - Good. 27 out of 81 reviews
Rating 6 - Okay. 11 out of 81 reviews
Rating 4 - Poor. 6 out of 81 reviews
Rating 2 - Terrible. 5 out of 81 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Glenda

Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay. Maria is very helpful always ready when we complain about the ants in our room and Rafiq always had the smile every time we dropped by, telling us which bus ride and places to visit.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect for our needs, room modern and clean, good food choices and friendly staff, would definitely recommend
Stayed 10 nights in Oct 2024
Verified

10/10 Excellent

Nikol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good everything
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Marius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Good food and a lot of water play areas.
Stayed 5 nights in Jul 2024
Verified

10/10 Excellent

Elaine

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was lovely and clean. Staff were very friendly. Water park was brilliant. We had a refurbished room which modern light and airy
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel and waterpark staying with kids.Food is good and animation team was excellent!
Stayed 6 nights in Sep 2023
Verified

10/10 Excellent

Elaine

Liked: Cleanliness, amenities, property conditions & facilities
Has a brilliant stay at the Sun Palace. Any negative comments I read were totally unjustified in my opinion. Food was great, staff were very friendly and helpful. Bedroom was modern light and airy. Shower was excellent
Stayed 1 night in Jun 2025
Verified

8/10 Good

Chris

Liked: Staff & service, amenities, property conditions & facilities
We had a great time with the kids. Food was good, water pools were great. Not too busy.
Stayed 5 nights in Oct 2024
Verified

10/10 Excellent

Lilija

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is everything for family
Stayed 7 nights in Jul 2024
Verified

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a fabulous holiday at Sun Palace. This being due to the great staff, wonderful selection of fresh food and excellent facilities. A special thank to Head barmen Costas who
Stayed 10 nights in Jul 2022
Verified

8/10 Good

Tracy

Liked: Cleanliness, amenities, property conditions & facilities
This place was nice modern spacious food some good some not so good was cold by the pool bar and complain but at least they listened and treated to a speciality meal after
Stayed 2 nights in Sep 2024
Verified

2/10 Terrible

evyatar

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
You can hear everyone in the room next to you , in the corridor familes are shouting, always dirty, rooms are old and amenities are old. Only good is the staff, they are super nice
Stayed 7 nights in Jul 2022
Verified

6/10 Okay

Nina

Liked: Staff & service
Disliked: Cleanliness
Very kind and helpful staff. Quite an old room, full of ants and insects everywhere. The cleanliness is not at a high level at all. The water park was excellent. Regarding the dining room, we didn't eat there but there was a large selection
Stayed 4 nights in Jul 2023
Verified

4/10 Poor

Dmitry

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

Might be better

Overall satisfaction is medium, the room that we received was very small for 4 persons, the food wasn’t variable . For kids everything was ok. The variety of alcohol is very poor and from local production . The pools are very good as well water park.
Stayed 5 nights in Aug 2023
Verified

8/10 Good

ANGELA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family of 5 (kids are tweens) enjoyed the amenities of the property. The water park, the pools & the activities offered many things to keep us all busy and happy. The buffet was good with typical buffet food. Lots of European tourists, we were the only Americans and I was surprised how few Greeks were there. The staff was very friendly and helpful. We took a bus to Lindos and it was a beautiful beach and a wonderful experience- I definitely recommend going there. Overall the resort felt like we were more at a resort in Mexico than Greece- which isn’t a bad thing just not a very Greek experience for guests that are Greek/American.
Stayed 5 nights in Jul 2022
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, amenities
sun palace staff from the front desk to the dining staff and the housekeeping staff were all great! staff worked very hard to provide guests a good experience. The property itself needs an upgrade and several repairs need to be made. The cost of the resort and the all-inclusive status make it work for all income levels and guests traveling with children. we enjoyed our holiday very much and utilized the bus stop right across the street from the resort to go into Rhodes town and to go to Lindo's. my husband and I celebrated our 25th wedding anniversary during our stay as well as both of our birthday's. We enjoyed the island very much. The front desk staff had a bottle of wine and fruit in our room for our 25th wedding anniversary which was a very nice touch.
Stayed 6 nights in Sep 2023
Verified

6/10 Okay

Idan

Liked: Cleanliness, staff & service, property conditions & facilities

Great hotel and waterpark

I would split my review in to 2: Hotel and family room. Hotel - The staf, the service, the water park, the entertainment, the location and the outside area are all great and exceed my expectations. Family room (504) - The room was designed strange, the kids in a hall near the exit door with no sperated door to the rest of the room, the bathroom and toilet in the middle of the room with gray glass doors which not give real privacy and in the last part the parents hall. The metrics was not comfortable, the cleaning staff didn't come every day and the location of the room was behind the kitchen so deep frying smell was always in the air. To summerize: In total my family enjoyed the vacation and the hotel it could have been even better if the room was different.
Stayed 5 nights in Oct 2023
Verified

4/10 Poor

Piotr

Disliked: Cleanliness, amenities, property conditions & facilities
It is more like 3 star hotel. Quite poor and low quality. Rooms are dated and small. The food is not really good. Thin doors so you can hear everything from the hall even talking. The only nice part is the water park. If you don’t care about everything else it may be good for you. Not good for couples but mainly for families with small kids. It was quite cheap so it is good value. Dont expect too much quality.
Stayed 2 nights in Apr 2023
Verified

8/10 Good

Alvin Louis

Liked: Staff & service, amenities, property conditions & facilities
Overall the staff were friendly... the cleaners should be topping up toilet rolls on a daily basis though there should be atleast 2 per day in the bathroom. As in they should be two in the bathroom overall. And top up if needed. I felt that the main reception and common area should be cleaned before 7am not furing as breakfast is served then and some people come and eat at this time. Otherwise overall was good sometimes though the waterpark would close 30-40 mins early then the time. But overall good hotel maybe 3.5 star hotel would rate it. Entertainment though wasnt great quite repetitive with bingo every night .
Stayed 3 nights in Aug 2024
Verified

6/10 Okay

Darren

Mixed thoughts on this Hotel - Some great aspects , some awful ! The Good The waterslides and waterslide restaurant Great variety of slides that kept all of us happy Although the food was quite similar day to day in the waterslide restaurant, it was nice salads and chicken/skewers plus there is a beer tap to help yourself The kids used to go off and look after themselves The main pool is also good although the sun loungers are in varying states of brokenness ! The animation team are excellent, entertainment was great and the fact the kids wanted to go each night plus werent on their devices said alot ! The bad ! The main restaurant for dinner and lunch is awful , you arent allowed to sit outside so it becomes so noisy that you cant hear across the table, there is a constant clatter of plates and cutlery from the staff cleaning away The food isnt bad but very bland in terms of flavor You can sit outside for breakfast which is great. After the first day we ate dinner out and lunch at the waterslide restaurant or went out The ala carte greek restaurant is so bad ! limited menu, fish dish that a cat would refuse, no choice for the kids to try greek food, just pizza, nuggets and chips The AI spirits are awful as well - The wine is tolerable ! The rooms are not cleaned properly, all they do is a bit of a mop and change towels/sheets - I had to ask 4 times before the shower gel / soap was refilled in the room The mattress is very old and you can feel the springs !
Stayed 9 nights in Aug 2023
Verified

6/10 Okay

Julie

Disliked: Cleanliness, property conditions & facilities

God, men hotellet bærer præg af slid

Opholdet var udmærket. Hotellet var fint, men var præg af manglende vedligehold og var derfor at betragte som slidt. Personalet var flinke. Maden i restauranten var fin, udvalget var ikke stort, men der var altid noget, man kunne lide. Snackbaren/poolbaren var derimod god, der var altid 2-3 retter man kunne vælge mellem.
Stayed 7 nights in Oct 2024
Verified

8/10 Good

Markku

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Yksi päivä vesipuistossa

Perhehuone oli todella tilava ka siisti. Parveke kiersi koko kulmahuoneiston. Vastaanoton palvelu oli todella ystävällistä. Ravintolassa oli melkoinen vilske mutta erityisen lapsiystävällinen, lisäksi juomaa ja välipalaa oli runsaasti tarjolla. Vesipuistossa oli tarkat vahdit, eikä ruuhkaa. Lasten kanssa hyvä paikka.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Mymy

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Bon séjour avec les enfants dans le parc aquatique et les animations pour les soir ( cependant pas très variées quand on reste plus d’une semaine ). Hôtel très bien situé à 5 min de la plage et du centre ville Piscine commune très sale et verte . Extérieur sale du au manque de civisme de certaines personnes qui laissent leur gobelet en plastique ou autres déchets par terre . Chambre assez spacieuse , la literie est à revoir . Matelas éventré qui s’affaissait et drap beaucoup trop court . Pour le ménage la salle de bain n’a jamais été nettoyé en 11j . Uniquement lit refait et un coup de serpillière au sol
Stayed 11 nights in Aug 2024
Verified

10/10 Excellent

Mariangela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bellissimo acquapark incluso nel prezzo, mare stupendo con possibilita di spiaggia libera o lettini. personale gentile e disponibile hotel ben collegato con pullman di linea molto efficienti... consigliato!
Stayed 7 nights in Aug 2024
Verified

4/10 Poor

Guillaume

Disliked: Cleanliness, staff & service, property conditions & facilities
Nous avons passé 2 semaines dans cet établissement avec nos deux enfants. Franchement ils ont plein de choses à revoir, d’abord leurs accueil qui est moyen, le buffet n’est pas très varié et souvent nourriture pas très chaude. Nous avons testé les deux restaurants à thème de l’hôtel (Grec et mexicain) mexicain à fuir service lamentable et personnel désagréable tout est posé sur la table en même temps entrée, plat et limite le dessert. Les enfants ont appréciés manger un plat et nous avons donc demandé si nous pouvions ravoir la même chose. D’abord une serveuse nous dit « ce n’est pas possible de suite mais plus tard » et nous demandons donc à une autres serveuses qui nous indiquent que le nombre de plats et compter suivant le nombre de réservation. D’un côté je le comprend mais de l’autre être honnête dès le début serait plus adapté ! Ils feraient mieux de demander se que les personnes désirent manger sur le menu afin d’éviter le gaspillage. Pour le resto grec c’est un peu mieux mais trop de gaspillage et tout est posé sur la table en même temps également. Nous avons également testé le Burger house à midi, burger pas trop mauvais mais le service est lamentable car oui là c’est service à table et nous redemandons des boissons nous les attendons toujours. Au restaurant principal, ils sont toujours en manque de verres en verre car merci les verres en plastique mais bonjour l’écologie, manques d’assiettes ont doit toujours courir après afin de pourvoir aller se servir!
Stayed 14 nights in Jul 2024