Four Points by Sheraton Richmond Airport

3.5 star property

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Photo gallery for Four Points by Sheraton Richmond Airport

Lobby
Meeting facility
Exterior
Premium bedding, pillow-top beds, in-room safe, desk
Indoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
4700 S Laburnum Avenue, Richmond, VA, 23231
  • Place, Virginia Aviation Museum
    ‪2 min drive‬
  • Place, Greater Richmond Convention Center
    ‪7 min drive‬
  • Place, Virginia Commonwealth University
    ‪8 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪4 min drive‬

Room options

Room, 2 Double Beds

9.4 out of 10
Exceptional
(19 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

8.8 out of 10
Excellent
(30 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed with Sofa bed, Pool View

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Studio Suite, 1 King Bed with Sofa bed

  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Premium Suite, 2 Bedrooms

  • 65 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

Room, 2 Double Beds (Mobility Accessible, Tub)

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 21 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Tub)

7.0 out of 10
Good
(2 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 21 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Four Points by Sheraton Richmond Airport

Hotel with free parking, 8-minute walk to White Oak Village
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle, and a free shopping center shuttle. Other amenities include a bar/lounge, a business center, and conference space. Housekeeping is available on request.
Four Points by Sheraton Richmond Airport offers 155 accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels, pay movies, and Netflix. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Four Points by Sheraton Richmond Airport. During your stay, you're just a quick walk from White Oak Village. Features include free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free WiFi
  • Free self parking, extended parking, and RV/bus/truck parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served weekends for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Just a 1-minute drive from White Oak Village and 6 minutes from Dorey Park
  • Free airport, shopping center, and local-area shuttle service
  • Dogs welcome for a fee
Four Points by Sheraton Richmond Airport offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 5995 square feet (557 square meters) and includes conference space. The business-friendly Four Points by Sheraton Richmond Airport also features a garden, complimentary newspapers in the lobby, and dry cleaning/laundry services. An area shuttle within 3 mi and a roundtrip airport shuttle during limited hours are free. Free self parking is available.

This 3.5-star Richmond hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekends from 7:00 AM and 10:00 AM.
Terra Nova Grille - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5:00 AM to midnight
  • Free area shuttle up to 3 mi
  • Free shopping centre shuttle
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 8 to 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Terra Nova Grille

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room microwave
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Porter/bellhop
  • Wedding services

Business services

  • 5,995 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Hardwood flooring in room
  • Lever door handles
  • Lift
  • Tile flooring in room
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8.00 to 15.00 per person
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Four Points by Sheraton Richmond Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 11:00 AM to 7:00 PM.
  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Richmond Airport
Four Points Sheraton Hotel Richmond Airport
Four Points Sheraton Richmond Airport
Sheraton Four Points Richmond Airport
Sheraton Richmond Airport
Four Points Sheraton Richmond Airport Hotel
Four Points by Sheraton Richmond Airport Hotel
Four Points by Sheraton Richmond Airport Richmond
Four Points by Sheraton Richmond Airport Hotel Richmond

Four Points by Sheraton Richmond Airport Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 462 out of 1000 reviews
Rating 8 - Good. 280 out of 1000 reviews
Rating 6 - Okay. 143 out of 1000 reviews
Rating 4 - Poor. 70 out of 1000 reviews
Rating 2 - Terrible. 45 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Michelle

Business traveller
Liked: Room comfort
Disliked: Cleanliness
It wasn’t terrible but I probably wouldn’t stay here again. It is a small hotel with what seems like little staff. I guess I would say it’s okay for a quick trip. I stayed here two nights with my teen daughter while we were here to visit colleges. The bed very comfortable, bathroom clean but not well stocked. AC worked well, Netflix was cool to have. The (stained) window curtain has a huge opening space that if you’re walking or sitting at the desk with night clothes (or no clothes) your neighbors or anyone at the pool can see right in. I told the housekeeper “no need to pick up the room right now I just need an extra blanket and towels” in a rude tone she said call downstairs. Idk if this is how things usually are at smaller hotels but I wasn’t a fan of the customer service in general everyone had dry personality. The smell of weed in the elevators was terrible. They need some sort of freshener throughout the hotel. Idk this place just wasn’t for ME. The BEST THING at this hotel is the morning coffee…it’s delicious!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Allen

Travelled with family
Liked: Amenities
Front desk staff and shuttle driver were excellent
Stayed 1 night in Oct 2025

8/10 Good

Dorcas

Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Stayed 1 night in Oct 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a great room hotel and service me and my fiancé had a blast together while visiting Richmond I will most surely be back the front desk and staff where HANDS DOWN TOP NOTCH KUDOS!!!!! Guys
Stayed 3 nights in Oct 2025

4/10 Poor

Sharhonda

Disliked: Staff & service
Room selection was horrible. I had to change my room twice before I got an acceptable room. Maid service didn't come on the first day for some reason and wasn't impressed with service the second day. Really nice location, but interior rooms windows are over lobby and music can be loud/disruptive.
Stayed 3 nights in Oct 2025

8/10 Good

Charles

Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Jamie

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Room had hair on sheets and and hair on wall of shower.
Stayed 1 night in Oct 2025

10/10 Excellent

Peter

Stayed 2 nights in Oct 2025

10/10 Excellent

Janil, Fountain Hill

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean and the beds super comfortable. Would definitely stay again!
Stayed 2 nights in Oct 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Every staff member I interacted with was charming and helpful. Without exception, they were kind to my dog. I thoroughly enjoyed my stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Dwayne

Travelled with family
Liked: Amenities
Great Stay!!!!
Stayed 2 nights in Oct 2025

2/10 Terrible

Marissa

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfriendly staff. Outdated room
Stayed 1 night in Sep 2025

10/10 Excellent

Karen

Stayed 2 nights in Sep 2025

10/10 Excellent

Nick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Arese

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Old bathroom faucets for ADA. Carpet stained.
Stayed 2 nights in Sep 2025

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Stayed 1 night in Sep 2025

10/10 Excellent

Courtney

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Joseph

Stayed 1 night in Sep 2025

6/10 Okay

Yvette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Aug 2025

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025