Four Points by Sheraton Richmond Airport

3.5 star property

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Photo gallery for Four Points by Sheraton Richmond Airport

Lobby
Premium Suite, 2 Bedrooms | Living room
Exterior
Indoor pool
Premium bedding, pillow-top beds, in-room safe, desk

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Room service
  • Breakfast available
  • Pet-friendly

Explore the area

Map
4700 S Laburnum Avenue, Richmond, VA, 23231
  • White Oak Village
    ‪8 min walk‬
  • Greater Richmond Convention Center
    ‪9 min drive‬
  • Virginia Commonwealth University
    ‪10 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪5 min drive‬

Room options

Room, 2 Double Beds, Non Smoking

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • 21 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • 21 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 21 sq m
  • Sleeps 3
  • 1 King Bed

Premium Suite, 2 Bedrooms

  • 65 sq m
  • Sleeps 5
  • 2 King Beds

Room, 2 Double Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

Studio Suite, 1 King Bed with Sofa bed

  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Room, 1 King Bed with Sofa bed, Pool View

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Room, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking

  • 21 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Four Points by Sheraton Richmond Airport

Hotel with free parking, a quick walk to White Oak Village
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle, and a free shopping center shuttle. Other amenities include a bar/lounge, a business center, and conference space. Housekeeping is available on request.
Four Points by Sheraton Richmond Airport offers 155 accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels, pay movies, and Netflix. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Four Points by Sheraton Richmond Airport. During your stay, you're just a quick walk from White Oak Village. Features include free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free WiFi
  • Free self parking, extended parking, and RV/bus/truck parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served weekends for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Just a 1-minute drive from White Oak Village and 6 minutes from Dorey Park
  • Free airport, local-area, and shopping center shuttle service
  • Dogs welcome for a fee
Four Points by Sheraton Richmond Airport offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 5995 square feet (557 square meters) and includes conference space. The business-friendly Four Points by Sheraton Richmond Airport also features a garden, complimentary newspapers in the lobby, and dry cleaning/laundry services. An area shuttle within 3 mi and a roundtrip airport shuttle during limited hours are free. Free self parking is available.

This 3.5-star Richmond hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekends from 7:00 AM and 10:00 AM.
Terra Nova Grille - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5:00 AM to midnight
  • Free area shuttle up to 3 mi
  • Area shuttle
  • Free shopping centre shuttle
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 8 to 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Terra Nova Grille

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room microwave
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Wedding services

Business services

  • 5,995 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Hardwood flooring in room
  • Lever door handles
  • Lift
  • Tile flooring in room
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8.00 to 15.00 per person
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Four Points by Sheraton Richmond Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 11:00 AM to 7:00 PM.
  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Richmond Airport
Four Points Sheraton Hotel Richmond Airport
Four Points Sheraton Richmond Airport
Sheraton Four Points Richmond Airport
Sheraton Richmond Airport
Four Points Sheraton Richmond Airport Hotel
Four Points by Sheraton Richmond Airport Hotel
Four Points by Sheraton Richmond Airport Richmond
Four Points by Sheraton Richmond Airport Hotel Richmond

Four Points by Sheraton Richmond Airport Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 419 out of 961 reviews
Rating 8 - Good. 282 out of 961 reviews
Rating 6 - Okay. 145 out of 961 reviews
Rating 4 - Poor. 71 out of 961 reviews
Rating 2 - Terrible. 44 out of 961 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Rosetta

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We staued in room 402 kings size. Whoch was suppose to be deluxe king. Call up front. Was told i couldn't get moved. Because the hotel is full. I paid for a deluxe. Then the bed was broken had to sleep. In a sink in bed. Called front desk. Was told they have no one to fix it. This is unacceptable. If i didn't have my 2 year old grandson with me. I would've left that hotel.
Stayed 1 night in Apr 2025

4/10 Poor

Derek

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Unsafe facility

Had to change rooms twice because the door’s locks did not work properly. Changes occurred after 10pm.
Stayed 1 night in Apr 2025

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easter Spring Break 2025

The staff was pleasant and accommodating. The dinners we ordered were amazing and fresh! Thank you to all the staff that made our vist enjoyable 😉
Stayed 1 night in Apr 2025

10/10 Excellent

Eric

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 1 night in Apr 2025

8/10 Good

Work

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Diane

Stayed 1 night in Apr 2025

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to the airport

Close to the airport.
Stayed 4 nights in Mar 2025

4/10 Poor

Nadia

Stayed 1 night in Mar 2025

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and Welcoming staff
Stayed 1 night in Apr 2025

10/10 Excellent

kenneth L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place.
Stayed 1 night in Apr 2025

8/10 Good

cherrington

Stayed 1 night in Apr 2025

4/10 Poor

Dakeeta

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities

A Funeral Stay Made Worse.

The original front desk person was cold and borderline nasty. I am disabled and our first room had a sink that didn't drain and the majority of our outlets didn't work. The aforementioned employee's response was that maintainence was not there. She was abrupt and apathetic. She eventually offered another room. This was after we were unpacked and settled. We had no choice. We had to get it together to change rooms. At least this time, when I asked for help with our items going from room to room, we received help. When we checked in, along with my in-laws, my husband had to bring our luggage to our rooms after we were flatly told the person who did that was at the airport. We're not young He was exhausted from the drive. There were carts. The second room was nicer, roomier, but with a non-working phone. Sadly, I fell in that room and ended up severely injured. Ugh! We were there for my husband's mother's funeral and our experience was horrible. Margaret, however was super sweet and accommodating. The young man who worked the desk on the late afternoon of 03/24/25, was also wonderful. He saw me struggling in the lobby and was helpful, kind, offered to bring me coffee and gave me water. We had a block of rooms for 03/23-25/25. We all had issues with that same front desk person at check-in and too many had room issues as well. Shame on this establishment.
Stayed 2 nights in Mar 2025

8/10 Good

Iris

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice.
Stayed 1 night in Mar 2025

10/10 Excellent

Kent, Boise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff and stay were overall great. However, the breakfast buffet was a bit overpriced for what was offered.
Stayed 1 night in Mar 2025

10/10 Excellent

naomi

Liked: Cleanliness, amenities, property conditions & facilities
Perfect for our night before an early flight out of RIC.
Stayed 1 night in Mar 2025

6/10 Okay

Carl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Gerardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Nophel

Stayed 3 nights in Mar 2025

8/10 Good

Jimmy

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Lyndsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great.
Stayed 1 night in Mar 2025

10/10 Excellent

Julie

Liked: Staff & service, property conditions & facilities
The pool was nice!
Stayed 1 night in Feb 2025

10/10 Excellent

Jenni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

It was clean and wonderful front desk staff
Stayed 1 night in Feb 2025

10/10 Excellent

GENITA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Sue

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Feb 2025

10/10 Excellent

Anthony

Stayed 1 night in Nov 2024