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Hampton Inn & Suites Richmond - Downtown

2.5 star property

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Photo gallery for Hampton Inn & Suites Richmond - Downtown

Restaurant
Food and drink
Studio, 1 King Bed, Accessible, Corner (Hearing) | Private kitchen
In-room safe, desk, laptop workspace, iron/ironing board
Fitness facility

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
700 East Main Street - Suite A, Richmond, VA, 23219
  • Place, Broad Street
    ‪2 min walk‬
  • Place, The National
    ‪5 min walk‬
  • Place, Greater Richmond Convention Center
    ‪8 min walk‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪13 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking (Roll-in Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, Accessible, Non Smoking (Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Corner (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Accessible, Corner (Hearing)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Studio, Accessible, Non Smoking (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Premium Studio, Accessible, Non Smoking (Hearing)

7.0 out of 10
Good
(2 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(21 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Bathtub

Free toiletries, hair dryer, bathrobes, towels

Room, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking (Hearing)

Free toiletries, hair dryer, bathrobes, towels

Room, Accessible, Non Smoking (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, Accessible, Non Smoking (Roll-in Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, Accessible, Non Smoking (Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, Accessible, Non Smoking (Hearing)

Free toiletries, hair dryer, bathrobes, towels

Studio, Accessible, Non Smoking (Hearing)

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(28 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible, Non Smoking (Hearing)

Free toiletries, hair dryer, bathrobes, towels

Room, Accessible, Non Smoking (Hearing)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Free toiletries, hair dryer, bathrobes, towels

Room, 2 Queen Beds, Accessible, Bathtub

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Free toiletries, hair dryer, bathrobes, towels

Room, 2 Queen Beds, Accessible, Bathtub

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Corner

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed, Corner

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

1 King Corner Studio Suite with Sofabed

  • Sleeps 4

Mobility Accessible King Studio with Tub

  • Sleeps 4

Studio With 1 King Bed, City View, Roll In Shower-Mobility And Hearing Accessible

  • Sleeps 4

Two Queen Beds Micro Fridge-Non-Smoking

  • Sleeps 4

Hearing Accessible Room With Two Queen Beds-Non-Smoking

  • Sleeps 4

Guest Room With 2 Queen Beds And Tub-Mobility Accessible Non-Smoking

  • Sleeps 4

Studio Suite With 2 Queen Beds, Microwave, Fridge And Wet Bar-Non-Smoking

  • Sleeps 6

Mobility/hearing Access Two Queen Room with Tub

  • Sleeps 6

Mobility Access King Room with Tub

  • Sleeps 2

Hearing Access 2 Queens Studio with Sofabed

  • Sleeps 6

Hearing Accessible King Room

  • Sleeps 2

Mobility/hearing Access Two Queen Studio with Roll in Shower

  • Sleeps 6

Studio With 1 King Bed, Sofabed-Hearing Accessible And Non-Smoking

  • Sleeps 4

Studio With 1 King Bed, Sofabed-Hearing Accessible And Non-Smoking

  • Sleeps 4

1 King Microwv/Fridge/Wet Bar Studio Suite Ns

  • Sleeps 4

1 King W/Microwv/Fridge Nonsmoke

  • Sleeps 2

Room With Accessible Roll In Shower-Non-Smoking

  • Sleeps 4

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4.0 out of 5, Very good, 543 reviews
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includes taxes & fees
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About this property

Hampton Inn & Suites Richmond - Downtown

Hotel with a bar, 3-minute walk to Broad Street
Along with a fitness center, this smoke-free hotel has a bar/lounge and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Hampton Inn & Suites Richmond - Downtown offers 144 accommodations with laptop-compatible safes and coffee/tea makers. 37-inch LCD televisions come with pay movies. Accommodations have kitchenettes with microwaves. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Hampton Inn & Suites Richmond - Downtown. During your stay, you're just a quick walk from Broad Street. Enjoy features like free breakfast and free WiFi in public areas, plus a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self parking available for a fee
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Onsite recreation includes a gym
  • Just a 3-minute walk from Broad Street and 5 minutes by foot from The National
  • Cats and dogs welcome for a fee
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A business center and a meeting room are available. Event space at this hotel measures 7000 square feet (650 square meters) and includes conference space. The business-friendly Hampton Inn & Suites Richmond - Downtown also features a fitness center, coffee/tea in a common area, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Richmond hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 25 per night)
  • Limited on-site self parking
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 7,000 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch LCD TV
  • Pay films

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 25.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Richmond Downtown Hotel
Hampton Inn Richmond Downtown
Hampton & Suites Richmond
Hampton Inn & Suites Richmond - Downtown Hotel
Hampton Inn & Suites Richmond - Downtown Richmond
Hampton Inn & Suites Richmond - Downtown Hotel Richmond

Hampton Inn & Suites Richmond - Downtown Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 373 out of 1000 reviews
Rating 8 - Good. 281 out of 1000 reviews
Rating 6 - Okay. 145 out of 1000 reviews
Rating 4 - Poor. 103 out of 1000 reviews
Rating 2 - Terrible. 98 out of 1000 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Alison

Stayed 1 night in Oct 2025

4/10 Poor

Tim

Stayed 1 night in Oct 2025

8/10 Good

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was nice. Staff was friendly and everything seemed to be in order. Would stay again if given the choice.
Stayed 3 nights in Oct 2025

10/10 Excellent

zachary

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

4/10 Poor

Cassandra

Business traveller
Disliked: Cleanliness
Our room was not serviced at all, we did not have our do not disturb door hanger on. We were there for four nights, it was far too long to go with no room service. The parking deck is confusing and everything is labeled very poorly. The front desk has conflicting info to the signage on the kiosk in the deck as you leave.
Stayed 4 nights in Oct 2025

8/10 Good

Richard, Winter Haven

Stayed 2 nights in Oct 2025

10/10 Excellent

Gregory

Stayed 1 night in Oct 2025

8/10 Good

Justin

Stayed 1 night in Oct 2025

8/10 Good

Mohammad reza

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, clean room,
Stayed 1 night in Oct 2025

2/10 Terrible

roquois

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room I booked wasn’t available and they had no alternatives and they told me room service called out and so none of their rooms were clean! This was an absolutely terrible experience and I booked a suite and had to book a new hotel same day! They also tried to charge me because THEY had to cancel due to not having the suite I reserved and also having NO clean alternatives. Management wasn’t helpful, however the front desk girl was empathetic and apologetic but the management was terrible!
Stayed 1 night in Oct 2025

10/10 Excellent

Jackie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Kaitlyn

Liked: Cleanliness, staff & service
Shower was clogged and shower faucet barely worked. But they did fix it immediately upon request. Half of the gym equipment worked.
Stayed 3 nights in Oct 2025

8/10 Good

Jonathan

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Very difficult hotel to find. Very spacious room with a great view and comfortable bed, but the bathroom door wouldn't close and the towels were frayed, showing its age.
Stayed 1 night in Oct 2025

6/10 Okay

Larry

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Used washcloth from previous guest left draped over shampoo bottle in bathroom. No hair dryer available in the room. Called desk for service and one was delivered. Glass desk top had some substance on it that had dried and was not cleaned off. Not a good impression of cleanliness. TV remote battery cover would not stay closed. It appeared someone tried to tape it. But the tape had been removed. Annoying to have to hold the remote together when using it.
Stayed 1 night in Oct 2025

10/10 Excellent

Beth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Good location for walking to Capital Ale House or down to the canal and park.
Stayed 1 night in Oct 2025

10/10 Excellent

Victoria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Front staff was amazingly helpful! I was in town for a convention and they went above and beyond with any business office related needs I had, really was just so helpful it made my work weekend a breeze!
Stayed 4 nights in Oct 2025

10/10 Excellent

Kellie

Liked: Cleanliness, staff & service, property conditions & facilities
Very walkable to many bars/restaurants and Allianze ampitheater!
Stayed 1 night in Oct 2025

10/10 Excellent

Anthony

Stayed 1 night in Sep 2025

6/10 Okay

Denise

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Hotel was in a great location. However, the bath room was not clean. There was hair in the shower and on the toilet. The shampoo was completely empty. The inside of the shower curtain had a huge smudge of lotion or something else on it. The doors and walls had other substances smeared on them. We also went to breakfast at 9:00 and eggs and hash browns were completely gone. Staff said they were brining more but after waiting 15 minutes, we left. Overall not a great experience.
Stayed 2 nights in Oct 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

James

Stayed 1 night in Oct 2025

8/10 Good

Jameelah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent and lots to eat located steps from the hotel
Stayed 1 night in Sep 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service
Friendly, professional staff. Breakfast was fair. Light in bathroom flickered, toilet didn't flush, but they fixed it, same day.
Stayed 3 nights in Sep 2025

10/10 Excellent

Catherine

Stayed 1 night in Sep 2025

2/10 Terrible

Frans, Oak Ridge

Travelled with partner
Disliked: Staff & service, property conditions & facilities
After decades of staying at Hilton properties, this Hampton In was THE WORST. Rude, unfriendly check-in staff (""NO - the parking fee not included. Expedia lied to you"") Street noise, sirens and ambulance noise was loud & intrusive on the 15th floor(!!), even though I asked for a quiet location. One of the blackout curtain chains was broken, so light & street noise came in at all hours of the day & night. The person who brought fresh towels & TP was not wearing hotel ID of **ANY** kind and I was very uncomfortable opening the door to him. There was NO decaf coffee at breakfast which was really pathetic. 2 staff members "hiding" in the coffee area to take a break. It was a TOTAL MESS there. The worst Hilton we've ever experienced - E V E R.
Stayed 2 nights in Sep 2025