4/10 Poor
Louis
Travelled with group
6 May 2025
Was super excited to stay here for my first trip to Brazil. While the staff was friendly, I would never stay at a Windsor property again. The WiFi didn’t work, I had a view of a brick wall (while staying on the beach), the pool is super tiny, room service was good but one night received a completely raw burger, and they wouldn’t allow any of my friends up to me room with me. They have a very strange and strict policy that doesn’t allow anyone upstairs who isn’t staying at the hotel. This felt excessive and frustrating—especially considering we were not occupying any shared space or causing a disturbance.
Louis
Stayed 6 nights in Apr 2025