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Aparthotel

El Sombrero Apartments Los Gigantes

3.0 star property

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Photo gallery for El Sombrero Apartments Los Gigantes

Exterior
Studio | Living area
Outdoor pool, pool umbrellas, pool loungers
Exterior
View from property

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Laundry room
  • Outdoor space
  • 24/7 front desk
  • Bar

Explore the area

View in a map
Avendia Maritima 28, Acantilado de los Gigantes, Santiago del Teide, Tenerife, 38683
  • Place, Oasis Los Gigantes Public Pool
    ‪5 min walk‬
  • Place, Los Gigantes Marina
    ‪7 min walk‬
  • Place, Los Gigantes Beach
    ‪7 min walk‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪33 min drive‬

Room options

View all photos for Studio

Studio | Living area

Studio

  • Partial sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Apartment, 1 Bedroom

In-room safe, blackout curtains, iron/ironing board, WiFi

Apartment, 1 Bedroom

  • 1 bedroom
  • Partial sea view
  • Sleeps 4
  • 4 Single Beds

View all photos for Apartment, 2 Bedrooms

In-room safe, blackout curtains, iron/ironing board, WiFi

Apartment, 2 Bedrooms

  • 2 bedrooms
  • Partial sea view
  • Sleeps 5
  • 2 Single Beds

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About this property

El Sombrero Apartments Los Gigantes

Aparthotel in Santiago del Teide with a 24-hour front desk and a coffee shop
This smoke-free aparthotel features an outdoor pool, a bar/lounge, and a poolside bar. Other amenities include a coffee shop/cafe, an outdoor tennis court, and WiFi in public areas. Each apartment boasts a deep soaking tub and offers WiFi and a kitchen. For a bit of entertainment, an LCD TV comes with satellite channels, and guests can also appreciate conveniences like a dining area and a refrigerator.
El Sombrero Apartments Los Gigantes offers 42 accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to furnished balconies. Accommodations at this 3-star aparthotel have kitchens with refrigerators, stovetops, separate dining areas, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs.

In-room wireless Internet access is available for a surcharge. 28-inch LCD televisions come with satellite channels. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court.

Children under 12 years old are not allowed in the swimming pool without adult supervision. Guests under 12 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at El Sombrero Apartments Los Gigantes, you're just a quick walk from Ocean Explorer. An outdoor pool, a poolside bar, and a coffee shop/cafe are available. Built in 1985, this comfortable aparthotel has 42 apartments on 2 floors. Each apartment includes amenities such as a deep soaking tub and a kitchen.
  • Each apartment offers a kitchen, a furnished balcony, and a deep soaking tub
  • The coffee shop/cafe, poolside bar, and bar/lounge offer choices for drinking and dining
  • WiFi for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes an outdoor tennis court and bike rentals
  • Within a 10-minute walk of Ocean Explorer and Oasis Los Gigantes Public Pool
El Sombrero Apartments Los Gigantes offers its guests a children's pool, an outdoor tennis court, and an outdoor pool. There's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is available in public spaces for a fee.

A terrace, multilingual staff, and tour/ticket assistance are also featured at El Sombrero Apartments Los Gigantes.

This 3-star Santiago del Teide aparthotel is smoke free.

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: WiFi (EUR 15 per week)
  • Available in some public areas: WiFi (EUR 15 per week)

Parking and transport

  • No on-site parking available

Family friendly

  • Children's pool

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Refrigerator
  • Toaster

Dining

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Bathroom

  • Deep soaking bathtub
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • 28-inch LCD TV with satellite channels
  • TV in common areas

Outdoor areas

  • Furnished balcony
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Daily housekeeping
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near the boardwalk/promenade

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Outdoor tennis court
  • Personal motorised watercraft
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Water skiing nearby
  • Whale watching nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 2 floors
  • 42 units
  • 7 buildings
  • Bicycle rentals
  • Built in 1985
  • Garden

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 4:00 AM
Contactless check-in available
Late check-in fee
Express check-in available

Check-out

Check-out before 11:30 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: EUR 15 per week (rates may vary)
  • Fee for wireless internet in public areas: EUR 15 per week (rates may vary)
  • Late check-in fee
  • Late check-out fee: EUR 25 (subject to availability)
  • In-room safe fee: EUR 2.25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

El Sombrero Apartments
El Sombrero Apartments Los Gigantes
El Sombrero Los Gigantes
Sombrero Apartments
El Sombrero Apartments Los Gigantes Apartment Santiago del Teide
El Sombrero Apartments Los Gigantes Santiago del Teide
Sombrero s Los Gigantes tiago
El Sombrero Apartments Los Gigantes Aparthotel
El Sombrero Apartments Los Gigantes Santiago del Teide

El Sombrero Apartments Los Gigantes Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 5 out of 14 reviews
Rating 8 - Good. 3 out of 14 reviews
Rating 6 - Okay. 4 out of 14 reviews
Rating 4 - Poor. 1 out of 14 reviews
Rating 2 - Terrible. 1 out of 14 reviews

8.4/10

Cleanliness

6.4/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Lee

Travelled with group
Liked: Cleanliness, room comfort
Stayed 7 nights in Apr 2024

6/10 Okay

Verified traveller

No Wi-Fi, you need to pay €20 for a week, €5 for a day. Hairdryer on request, one day in advance! Location is good, lots things around. Shower head was horrible, water was squirting in every direction, some of the rays were very strong, the others were barely working. Soap was broken prior opening.
Stayed 8 nights in Jan 2024

8/10 Good

Wendy

Travelled with partner
Liked: Cleanliness
The reception was lovely and welcoming, appt was fair for age just ceiling in bathroom had a leak upstairs and paint was falling in (no7). Disappointed that a bar and cafe was advertised and a drinks vending machine was in the front of it. Cleaners in and did a fab job. I would stay here again .
Stayed 9 nights in Nov 2023

10/10 Excellent

Allan

Liked: Cleanliness, room comfort

Now a firm favourite

This was our 3rd visit to El Sombrero and we have already booked our next one. The location is perfect, the staff are friendly and helpful - it is everything we need.
Stayed 26 nights in Dec 2022

8/10 Good

Toni

Travelled with partner
Liked: Cleanliness, amenities
A little dated but otherwise clean and comfortable.
Stayed 9 nights in Sep 2022

10/10 Excellent

Allan

Liked: Cleanliness, room comfort

Fantastic stay

Despite a lack of sunbed pads due to Covid restrictions, we had an excellent 2nd visit to this accommodation. The complex is well maintained and very clean. The apartments are spacious, modern and clean with ample facilities for a relaxing self-catering holiday. Staff are friendly and very helpful. Close to a good choice of shops, bars and restaurants, this is an ideal base in Los Gigantes for long or short-term stays. We have already booked another stay later this year.
Stayed 28 nights in Feb 2022

10/10 Excellent

Victoria

Liked: Cleanliness, room comfort

Satisfied

This apartment was basic but clean and comfortable, the staff including service staff were very friendly and helpful. The sheets on the bed were too small and kept coming off during the night but that is only a small niggle. The pool is lovely, easy to walk to restaurants and stores. I would recommend. I do not know if there was parking available.
View from balcony.
Stayed 10 nights in Feb 2022

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

2/10 Terrible

mw, uk

Liked: Cleanliness, room comfort
Disliked: Staff & service

smiles hide truth

dangerous electrics - we were getting shocks from the cooker and were told this was 'normal' but next day when we were leaving, a new cooker was being installed ! wifi was intermittent and rarely available - no apology or refund. We were lied to about everyone else being quite happy as other guests told us to not pay for it as it didn't work! we were treated disrespectfully when trying to explain the difficulties we were experiencing not a fully equipped kitchen - no microwave, washing-up liquid or coffee maker, minimal crockery and seal on fridge inefficient cockroach in room - insects all over work surfaces we requested the room be left (cleaners used too much spray and threw away some food) but this was ignored we were moved to another apartment after first night - no help offered or explanation no parasol on table outside, shower got cold, cold water in pool when we tried to report problems - no-one there - no 24 hour reception as claimed - notices supposed to say where receptionist can be found are untrue we were lied to about above - claimed they were in attendance and we were at fault for not reporting problems sooner! no apology or any compensation offered for any of these services being dangerous, stressful, inefficient or absent. Rooms were nice and spacious though - I like to finish on a plus!

8/10 Good

Benoît

Stayed 6 nights in Apr 2024

10/10 Excellent

Josef

Stayed 7 nights in Apr 2023

4/10 Poor

Sandra, Tenerife

Disliked: Cleanliness, property conditions & facilities, room comfort

Es un complejo bastante antivuo y necesita reforma

La cocina mal equipada, habitación con hormigas hasta dentro de las camas, wifi de pago y que no servía para navegar , televisión de pago también y no se veían sino unos cuantos canales. La piscina muy pequeña para tanto huesped y a las diez de la mañana o antes ya no encontrabas una hamaca libre. Limpieza escasa por falta de personal. No lo recomiendo. El personal amable.