4/10 Poor
Mariel
5 Feb 2026
Disliked: Amenities, property conditions & facilities
I want to just provide feedback to help for future service! Half the staff was helpful and the other seemed to not want to be there. The room didn’t have any hot water and overall the appearance of the hotel was well below average. The food options were slim and the food was at various times cold. I noticed also that the fruit was canned fruit verses fresh. I travel often to all inclusives and none of these are ever concerns I think there is great potential as the surrounding resorts surpassed these expectations but definitely improvement in all areas is needed! I do hope notes are taken from this and you can improve your business. I truly have the best wishes for this resort!
Mariel
Stayed 3 nights in Feb 2026
























