6 May 2024 by Laura Bolzoni
Dear Peter, thank you for being our guest and for taking the time to post your review. We are really sorry to learn that the overall experience was not totally up to your expectations. Your comments have been shared with the relevant management team and will certainly help us to improve our future guest experience. As to the billing issue, authorization request taken at check in time are released automatically within up to three weeks after check out. If you require additional assistance, feel free to contact the hotel directly.Looking forward to welcoming you back again in the future.With kind regards.Laura BolzoniExecutive Office
Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)
Available in some public areas: Free WiFi
Long-term parking (surcharge) , Self parking (surcharge) , RV, bus, truck parking (surcharge) , Parking (limited spaces)
For a fee, guests can enjoy a buffet breakfast daily.
Hilton Rome Airport has a restaurant serving breakfast, lunch and dinner.
Late-night fare is available from 24-hour room service.
Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash. Cashless payment methods are available for all transactions. Contactless check-out is available.
