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Lake Rotorua Hotel

2.5 star property

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Photo gallery for Lake Rotorua Hotel

Dining
Front of property
Standard Twin
Lobby
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Business services
  • Laundry room

Explore the area

View in a map
131 Lake Road, Koutu, Rotorua, 3010
  • Place, Lake Rotorua
    ‪8 min walk‬
  • Place, Skyline Rotorua
    ‪3 min drive‬
  • Place, Polynesian Spa
    ‪4 min drive‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪12 min drive‬

Room options

View all photos for Standard Twin

Standard Twin

Standard Twin

  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Queen

Standard Queen

Standard Queen

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Triple

In-room safe, desk, blackout curtains, iron/ironing board

Standard Triple

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Family Suite, 2 Bedrooms, Kitchen

Family Suite, 2 Bedrooms, Kitchen

Family Suite, 2 Bedrooms, Kitchen

  • 35 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

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About this property

Lake Rotorua Hotel

This smoke-free hotel features an outdoor pool, dry cleaning, and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include a computer station, express check-out, and a garden. Housekeeping is available once per stay.
Lake Rotorua Hotel offers 38 accommodations with safes and hair dryers. Rooms open to balconies or patios. 32-inch LCD televisions come with premium digital channels. Bathrooms include showers and complimentary toiletries.

This Rotorua hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor pool.

Children under 10 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Lake Rotorua Hotel, you're just a quick walk from Tribal Lights Cultural Theatre. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry, and luggage storage
  • Within a 15-minute walk of Lake Rotorua and Rotorua Hospital
  • Airport shuttle service available for a fee
Lake Rotorua Hotel offers its guests an outdoor pool, barbecue grills, and a garden. A computer station is on site and WiFi is free in public spaces. The business-friendly Lake Rotorua Hotel also features a picnic area, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This Rotorua hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Things to do

  • Outdoor pool

Family friendly

  • Babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 1 floor
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Early check-in subject to availability
Early check-in fee: NZD 30
Late check-in fee: NZD 30 for check-in between noon and 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 30
Express check-out available

Special check-in instructions

The property charges 2.50 percent for credit card payments
The front desk is open daily from 9:00 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:30 AM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for NZD 30.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: NZD 30 (subject to availability)
  • Late check-in fee: NZD 30 for check-in between noon and 3:00 PM
  • Late check-out fee: NZD 30 (subject to availability)
  • Crib (infant bed) fee: NZD 30.0 per night
  • Credit card charges are subject to a surcharge of 2.50 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 9:00 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Leisure Inn Rotorua
Leisure Rotorua
Rotorua Inn
Rotorua Leisure Inn
Lake Rotorua Hotel
Lake Rotorua Hotel Hotel
Lake Rotorua Hotel Rotorua
Lake Rotorua Hotel Hotel Rotorua

Lake Rotorua Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 247 out of 965 reviews
Rating 8 - Good. 396 out of 965 reviews
Rating 6 - Okay. 193 out of 965 reviews
Rating 4 - Poor. 92 out of 965 reviews
Rating 2 - Terrible. 37 out of 965 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Great reasonable place to spend a couple nights.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Samitha

Liked: Cleanliness, staff & service
Plesant staff, ample parking as well as clean bedding and towels but rundown hotel.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Shanei

Lovely pool! Really spacious room.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Staff and room were great. Did find a cockroach on the wall however it did not change my opinion of the great value when selecting this accommodation.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

TERE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Huiann

Lovely staff . My babies liked the pools there own rooms
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Easy check in, good value. People that slam it need to understand you’re not paying for a 5 star experience here. Would happily stay there again.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

ALLEN

Liked: Cleanliness, property conditions & facilities
Yes
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Jamie

Very average place. Did the job but will look at different options next time.
Stayed 2 nights in Jan 2026
Verified

4/10 Poor

Lindsey

Disliked: Cleanliness, amenities, property conditions & facilities
Mold all over bathroom
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Nathan Wayne

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, disgusting actually, id say its been used to home the homeless or something, couch was shredded and out on the porch all floors had stains everywhere
Stayed 2 nights in Feb 2026
Verified

4/10 Poor

Sarah

When I arrived
Stayed 1 night in Jan 2026
Verified

4/10 Poor

CALUM

Disliked: Cleanliness, property conditions & facilities
The room felt old with parts in need of repair and cleaning.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Rangi

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Rooms were clean, parking is first in first served and a warning for thise that smoke or vape on the premises outside on site its a $250 fine. On check in the cleaners were still getting rid of rubbish and laundry outside the rooms I'm guessing they had alot of guests. No tea towels or kitchen sink for doing dishes or stove top but had a extraction fan. Good for a hassle free short stay.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Malia

Check in was great. Room was damp. Shower didnt drain fast so flooded after 3 mins.
Stayed 2 nights in Jan 2026
Verified

4/10 Poor

angela

The room was spacious, had new carpet which was a positive. The bed sheets were tidy and clean. However, the room, entranceway and bathroom were really in need of a fresh paint. It was very dark and
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Christina

Disliked: Staff & service, amenities
well the had basin is secure it tip up if you touch it the tap needs some serous plumbing and so does the toilet and the toilet seat is broken. the windows could do with a good clean and the blind needs cleaning and the walls never used the shower after the rest of the plumbing was to scared
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Megan

Disliked: Property conditions & facilities
The room and grounds were not in the greatest condition- more old and outdated than anything else. The bathroom door did not shut. The room was really big and the bed was comfortable. There was also plenty of parking in the front and out back. This is a fine place to stay if you just plan on sleeping there- it definitely isn’t luxury.
Stayed 2 nights in Dec 2025
Verified

4/10 Poor

Jair

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived there was no one at the reception just like when I went to come there was no one to check out, the room had a tear in the ceiling covered with paper, the carpet smelled really bad and felt very dirty.
Stayed 4 nights in Jan 2026
Verified

2/10 Terrible

Achal

Very unhygienic place. Not happy at all. The rooms smells a lot.
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Hamish

Disliked: Cleanliness, property conditions & facilities
Room needs ao.w maintenance big time. Staff struggled to accept cash, their dog jumped all over us. The toilet seat fell off, mould on the shower and basin. The shower drain was blocked. The bathroom fan was completely blocked and did not spin. The milk pottles in the fridge were god knows how old. Thick, chunky milk. We had to ram the door just to get it to open. Avoid this place!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service
Rooms were spotless with the exception of the bathroom fan ws dirty and very noisy. The ceiling fan on the brink of failure and possible fire hazard. Ceiling fan needs immediate maintenance.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Preeti

Washroom mould should be clean. Rest of things all okay
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

Joyce Ann

Disliked: Cleanliness, amenities, property conditions & facilities
No staff office closed at 5pm . No phone # that worked noone to give us our room key noone to let us in had to get a different hotel to spend night. I feel that they didnt care they got our money and we sisnt get to stay because they where not there to let us in
Stayed 2 nights in Jan 2026
Verified

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 2 nights in Dec 2025