Millennium Hotel Rotorua

4.5 star property

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Photo gallery for Millennium Hotel Rotorua

Enter a grand lobby with a high ceiling, reception desk, and elegant statue.
Relax in the hotel's spacious lobby, featuring a central reception desk and comfortable seating areas.
Relax by the pool surrounded by lush greenery and take in the views of the surrounding area.
Relax in a serene sauna with a bench, surrounded by a clean interior and lush greenery.
Stroll through the serene garden, surrounded by lush greenery and a charming brick structure.

Reviews

8.0 out of 10
Very good

Popular amenities

Explore the area

Map
1270 Hinemaru Street, Rotorua, 3010
  • Tamaki Maori Village
    ‪3 min walk‬
  • Polynesian Spa
    ‪6 min walk‬
  • Eat Street
    ‪8 min walk‬
  • Rotorua (ROT-Rotorua Regional)
    ‪10 min drive‬

Room options

Superior Room, 1 King Bed

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Queen Beds

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed (Lakefacing)

9.0 out of 10
Wonderful
(19 reviews)
  • 29 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Club Lounge Access)

  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Queen Beds (Lakefacing)

8.8 out of 10
Excellent
(14 reviews)
  • 29 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Millennium Hotel Rotorua

Luxury hotel with 2 restaurants and 2 hot tubs
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a conference center are onsite.
Millennium Hotel Rotorua offers 227 accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with premium satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

2 hot tubs are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Millennium Spa has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Millennium Hotel Rotorua. During your stay, you're just a quick walk from Polynesian Spa. Free WiFi in public areas, free valet parking, and 2 restaurants are available.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy local and international cuisine while dining at Restaurant Nikau
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the 2 hot tubs
  • Treat yourself to body wraps, hot stone massages, or facials at Millennium Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 4-minute walk from Polynesian Spa and 7 minutes by car from Skyline Rotorua
Millennium Hotel Rotorua offers its guests a full-service spa, 2 hot tubs, an indoor pool, and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. A children's pool, spa services, and a vending machine are also featured at the luxury Millennium Hotel Rotorua. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Rotorua hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and on weekends from 6:30 AM to 10:30 AM.
Restaurant Nikau - This restaurant specializes in local and international cuisine and serves dinner only. Reservations are required.
Poolside Brassiere - This poolside brasserie specializes in local cuisine and serves breakfast and lunch. Open daily.
Bar Zazu - This bar specializes in local and international cuisine and serves lunch and light fare. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10 AM on weekdays and 6:30 AM to 10:30 AM on weekends; NZD 40 for adults and NZD 20 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Bar Zazu
  • Poolside Brassiere
  • Restaurant Nikau

Things to do

  • 2 hot tubs
  • Children's pool
  • Full-service spa
  • Gym
  • Heated pool
  • Indoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • Hardwood flooring in room
  • No lift
  • Thin carpet in room

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2.7 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 40 for adults and NZD 20 for children
  • Credit card charges are subject to a surcharge of 2.7 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Alipay and WeChat Pay
Cashless transactions are available
This property uses geothermal energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Millennium Hotel Rotorua
Millennium Rotorua
Rotorua Millennium Hotel
Millennium Hotel Rotorua Hotel
Millennium Hotel Rotorua Rotorua
Millennium Hotel Rotorua Hotel Rotorua

Millennium Hotel Rotorua Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 377 out of 1005 reviews
Rating 8 - Good. 353 out of 1005 reviews
Rating 6 - Okay. 169 out of 1005 reviews
Rating 4 - Poor. 78 out of 1005 reviews
Rating 2 - Terrible. 28 out of 1005 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Nicola F

Business traveller
Disliked: Staff & service, property conditions & facilities

May be ok when they’ve finished renovating…

This place is very very tired. It’s undergoing renovations but I wasn’t warned of these and there was banging and drilling throughout the day. Half the lights didn’t work in my room and there were tears in the curtains. Reception staff really didn’t care when I mentioned this.
Stayed 2 nights in Apr 2025

4/10 Poor

Viktor

Disliked: Staff & service
It is a bit old hotel and there was ongoing maintenance work, but i conceder this normal.. The problem was the staff when we were checking out. We are bigger family group: couple with 9 years old boy, 2 months old baby and 70 years old lady that Dont speak any English.. The phone calls from the reception started 9:30 am that we need to check out. On the firs call we explained that we are with small baby and will need more time and we will check out by 11am and we know that can trigger late check out and we will need to pay for that. From 9:30 till 10:30 am we received 6 calls total and 4 visits to the rooms from them
Stayed 2 nights in May 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best stay I have had in a long time. Thank you so much!
Stayed 2 nights in May 2025

10/10 Excellent

Brendon

Stayed 1 night in May 2025

10/10 Excellent

Mara

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
T
Stayed 2 nights in Apr 2025

6/10 Okay

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Emil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Hotae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was satisfied!
Stayed 2 nights in Apr 2025

8/10 Good

Ian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Car parking
Stayed 1 night in Apr 2025

8/10 Good

Tamriko

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, heated swimming pool and spa. Rooms are clean, the downside there was no heated rail to dry togs etc
Stayed 3 nights in Apr 2025

6/10 Okay

Shivneel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Needs more big bottle body wash
Stayed 2 nights in Apr 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facilities and in-house dining.
Stayed 2 nights in Apr 2025

8/10 Good

Ashley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
They made us wait until nearly four pm to check in. When I went to check in they kept telling me it would be “just twenty more minutes”, “just five more minutes”. It wasn’t a massive deal but it was annoying. After I asked the fourth time, they offered some drink vouchers which was appreciated.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Zhuoying

Stayed 1 night in Apr 2025

8/10 Good

Bas

Liked: Cleanliness, staff & service
Good location, close to town, next to Polynesian spa .
Stayed 2 nights in Apr 2025

8/10 Good

Daphne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice place to stay very well presented.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy and clean
Stayed 3 nights in Mar 2025

8/10 Good

Tina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel facilities were nice. The private hot tub on the patio was amazing. We were so happy we chose the room we did. Our mini fridge didn't work and when we told the employee at the front desk, he actually just shrugged his shoulders and didn't respond. We mentioned we had purchased food items because we expected to have the fridge. And he didn't respond. So our food spoiled and our plans for having a few things in our room were ruined. It was frustrating. There is no hotel services info in the room and the front desk didnt really give us any info at check in. So we didnt know much about what the hotel offered other than the spa, which we had a brochure for. I like to review the available services and pool hours etc when I check in. Overall I wouldnt stay here again. There are a lot of options in Rotorua. I'd choose a hotel with a more responsive staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Newly refurbished room

King bed room was newly refurbished and immaculate. Good view of lake. Only problem was layout. Settee was placed on same wall as tv so you couldn't watch tv from settee, only from bed. Elderly people would appreciate a seat. Bathroom excellent with large shower and demisting mirror. Pool is great, but a rail on steps would be a help when getting out. We used car charger for our ev.
Stayed 1 night in Mar 2025

8/10 Good

Clarence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast selection and quality was lacking. Fruits were from canned type in syrup.
Stayed 3 nights in Mar 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern room, but small. Nice lobby. Convenient location to area restaurants, Polynesian Spa and downtown. Room was in a bad location, far from lobby, near construction.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ross

The room was nice and quiet with the best soft beds to melt away the day’s excitement
Stayed 2 nights in Mar 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the swimming pool and courtyard. Conveniently located to the many attractions in Rotorua.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend nice place. Pool and spa indoor too.
Stayed 1 night in Mar 2025