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Hotel de Bourgtheroulde, Autograph Collection

5.0 star property
VIP Access

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Photo gallery for Hotel de Bourgtheroulde, Autograph Collection

View from property
Cocktail bar, pool views, open daily
Sauna, hot tub, steam room, Turkish bath/hammam, body treatments
Property amenity
Cocktail bar, pool views, open daily

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
15 Place de la Pucelle, Rouen, Seine-Maritime, 76000
  • Place, Gros Horloge
    ‪3 min walk‬
  • Place, Rouen Cathedral
    ‪6 min walk‬
  • Place, Tour Jeanne d'Arc
    ‪7 min walk‬
  • Airport, Rouen (URO-Rouen - Seine Valley)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Modern Double Room

Modern Double Room

Modern Double Room

8.6 out of 10
Excellent
(13 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Prestige Suite

Minibar, in-room safe, individually decorated, individually furnished

Prestige Suite

9.4 out of 10
Exceptional
(9 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Traditional double room, 1 king size bed

Minibar, in-room safe, individually decorated, individually furnished

Traditional double room, 1 king size bed

9.0 out of 10
Wonderful
(13 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Privilege Double Room city view

Minibar, in-room safe, individually decorated, individually furnished

Privilege Double Room city view

9.0 out of 10
Wonderful
(6 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Traditional Double Room

Minibar, in-room safe, individually decorated, individually furnished

Traditional Double Room

9.2 out of 10
Wonderful
(9 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Traditional Twin Room

Traditional Twin Room

Traditional Twin Room

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Privilege Double Room Courtyard View

Minibar, in-room safe, individually decorated, individually furnished

Privilege Double Room Courtyard View

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Privilege Double Room city view

Minibar, in-room safe, individually decorated, individually furnished

Privilege Double Room city view

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Hotel de Bourgtheroulde, Autograph Collection

Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Change of bedsheets is available on request.
Hotel de Bourgtheroulde, Autograph Collection offers 78 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 104-cm Smart televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Rouen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Spa du Drap d'Or has 8 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Hotel de Bourgtheroulde, Autograph Collection. During your stay, you're just a quick walk from Rouen Cathedral. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy a meal at the brasserie or drinks at the cocktail bar
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to massages, facials, or hydrotherapy at Spa du Drap d'Or
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Steps from Gros Horloge and 7 minutes by foot from Rouen Cathedral
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hotel de Bourgtheroulde, Autograph Collection offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include 4 meeting rooms and limo/town car service. Event space at this hotel measures 4306 square feet (400 square meters) and includes conference space. A fitness center, spa services, and a library are also featured at the luxury Hotel de Bourgtheroulde, Autograph Collection. For a fee, parking is available.

This 5-star Rouen hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
L'Aumale - Onsite brasserie.
L Atrium - This cocktail bar overlooks the pool. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured valet parking on site (EUR 30 per day)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 28 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • L Atrium
  • L'Aumale

Things to do

  • 18-hole adjacent golf course
  • Art gallery
  • Designer stores
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Gym
  • Indoor pool
  • Library
  • Piano
  • Sauna
  • Steam room

Family friendly

  • Changing table
  • Children's games
  • High chair
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • 4,306 square feet of conference space

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 104-cm smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches used
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 110

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from June 29 2026 to September 4 2026 (dates subject to change):
  • One of the bars/lounges

Access methods

Staffed front desk

Pets

  • Pets: EUR 25.00 per accommodation, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 60.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 28.00 per person
  • Secured valet parking fee: EUR 30 per day
  • Pet fee: EUR 25.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: EUR 110 (subject to availability)
  • Rollaway bed fee: EUR 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for golf tee times and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Bourgtheroulde Autograph Collection Rouen
Hotel Bourgtheroulde Autograph Collection
Bourgtheroulde Autograph Collection Rouen
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Bourgtheroulde Autograph Collection
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Hotel Bourgtheroulde Autograph Collection
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Hotel de Bourgtheroulde, Autograph Collection Hotel
Hotel de Bourgtheroulde, Autograph Collection Rouen
Hotel de Bourgtheroulde, Autograph Collection Hotel Rouen

Hotel de Bourgtheroulde, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 619 out of 897 reviews
Rating 8 - Good. 192 out of 897 reviews
Rating 6 - Okay. 50 out of 897 reviews
Rating 4 - Poor. 21 out of 897 reviews
Rating 2 - Terrible. 15 out of 897 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whilst we did not use the spa facilities, they looked very welcoming as did the entire Hotel which is well situated in the historic old part of Rouen
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities
I must have mentioned it was my birthday within my reservation and the staff were so incredibly sweet about it. The room was so nice and I especially enjoyed the pool and the location.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Carlos G

Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
The staff thought to be more helpful or friendly. The hotel itself is very well run, clean and the spa was excellent.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in awe of this hotel. If back in the area, would stay here again
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

svetlana

Liked: Cleanliness, staff & service, amenities
Nice bar and very good food
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

pedro kalifa

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and location. The property is amaizing.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Staff very helpful.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Nancy

Liked: Staff & service, property conditions & facilities, room comfort
Beautiful hotel in a beautiful city.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Gary

Nice hotel overall. However the rooms are not 5 star.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Truly Wonderful Hotel

Best hotel of my life. None better!!!!
Stayed 1 night in Sep 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and very comfortable.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly & capable, the breakfast is superb, the building has special character, and the location is 11/10.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Bergamini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great setup, great staff.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

RAMON

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice, spacious with children. The butler service was incredible
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Josh

Liked: Cleanliness, amenities, property conditions & facilities
This was a very unique hotel located in a really cool village. I wish we could have stayed longer.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay!

Staff was amazing, close to everything in Rouen. Bed was comfortable.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Holger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and location was great
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very convenient for the old town and is just minutes alj from the Gros Horloge. We had a room overlooking the courtyard which was very quiet and beautifully furnished. The spa is quite amazing for a hotel facility. The staff were all very charming and helpful. We had a most enjoyable 3 night stay.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it here!
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You had the most comfortable bed of all the hotels we stayed at. Also, you were friendly, and the building was gorgeous and in an excellent location.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding upscale hotel in a great location easy to walk to historic sites. Excellent hotel Highly recommend
Stayed 1 night in May 2024
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel great location able to walk to everything
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Surprisingly Beat all expectations

Excellent all round, location, service and truly traditional
Stayed 2 nights in Jul 2025