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Novotel Suites Rouen Normandie

4.0 star property

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Photo gallery for Novotel Suites Rouen Normandie

Lobby
Property video
A modern living room with a sofa, a coffee table, and a bookshelf.
Daily buffet breakfast for a fee
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
10 Quai Boisguilbert, Ilot Pasteur, Rouen, Seine-Maritime, 76000
  • Place, Gros Horloge
    ‪15 min walk‬
  • Place, Rouen Cathedral
    ‪16 min walk‬
  • Place, Tour Jeanne d'Arc
    ‪19 min walk‬
  • Airport, Rouen (URO-Rouen - Seine Valley)
    ‪22 min drive‬

Room options

View all photos for Superior Suite, 1 Double Bed with Sofa bed

Superior Suite, 1 Double Bed with Sofa bed

Superior Suite, 1 Double Bed with Sofa bed

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Suite, 1 Queen Bed with Sofa bed

Premium bedding, pillow-top beds, in-room safe, desk

Superior Suite, 1 Queen Bed with Sofa bed

9.8 out of 10
Exceptional
(12 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Executive Suite

Premium bedding, pillow-top beds, in-room safe, desk

Executive Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Suite, Multiple Beds

Premium bedding, pillow-top beds, in-room safe, desk

Superior Suite, Multiple Beds

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Suite, Multiple Beds

Premium bedding, pillow-top beds, in-room safe, desk

Superior Suite, Multiple Beds

9.0 out of 10
Wonderful
(11 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

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About this property

Novotel Suites Rouen Normandie

This smoke-free hotel features a 24-hour fitness center, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking, and coffee/tea in a common area are onsite. Housekeeping is available on request.
Novotel Suites Rouen Normandie offers 79 air-conditioned accommodations with espresso makers and safes. Pillowtop beds feature premium bedding. 50-inch Smart televisions come with premium satellite channels. Accommodations at this 4-star hotel have kitchenettes with refrigerators, microwaves, and coffee/tea makers. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Refrigerators, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily. Renovation of all guestrooms was completed in March 2025.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Novotel Suites Rouen Normandie. During your stay, you're just a quick walk from Seine. Enjoy features like free WiFi in public areas, plus a 24-hour gym and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include babysitting, dry cleaning/laundry, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Just a 4-minute walk from Seine and a 2-minute drive from Place du Vieux-Marche
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour fitness center, a library, and a terrace are also featured at the family-friendly Novotel Suites Rouen Normandie. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Rouen hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6 AM to 10 AM and on weekends from 6 AM to 11 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking
  • Street parking available
  • Parking on site (EUR 15 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6 AM to 10 AM on weekdays and 6 AM to 11 AM on weekends; EUR 21 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Library
  • TV in common areas

Family friendly

  • Baby bath
  • Babysitting (surcharge)
  • Children's books
  • Children's games
  • High chair
  • In-room cot
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Outdoors

  • Garden
  • On the riverwalk
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Braille/raised signage
  • Lift (79 centimetre wide door)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 5 floors
  • Built in 2007
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renovated guestrooms - March 2025
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium satellite channels
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches used
  • Free daily newspapers
  • Free local calls
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 21 per person
  • Self parking fee: EUR 15 per day
  • Pet fee: EUR 15 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, ANCV Chèques-vacances, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Suite Novotel Normandie
Suite Novotel Normandie Hotel
Suite Novotel Normandie Hotel Rouen
Suite Novotel Rouen Normandie
Accor Rouen Normandie
Suite Novotel Rouen Normandie Hotel Rouen
Novotel Suites Rouen Normandie Hotel
Novotel Suites Normandie Hotel
Novotel Suites Rouen Normandie
Novotel Suites Normandie
Novotel Suites Rouen Normandie Hotel
Novotel Suites Rouen Normandie Rouen
Novotel Suites Rouen Normandie Hotel Rouen

Novotel Suites Rouen Normandie Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 451 out of 959 reviews
Rating 8 - Good. 395 out of 959 reviews
Rating 6 - Okay. 85 out of 959 reviews
Rating 4 - Poor. 23 out of 959 reviews
Rating 2 - Terrible. 5 out of 959 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accommodation !
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ertie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, easy access, walkable, buffet breakfast with great variety
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable, great service and breakfast
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hôtel

Great place, great location
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Janis

Liked: Cleanliness, staff & service, amenities
Staff is helpfull, rooms clean, location perfect. No parking for big vans.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

J.

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed this place! Staff, room, location was all what we expected. Definitely would stay here again!
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Great sized family room. Good location close to the historical centre. Very clean. Helpful friendly staff. Would definitely stay again.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Alfio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location close to the center.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Clean and comfortable plenty of parking. The breakfast was good lots of choices. My daughter loved the fresh pancakes.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Helen

Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel, good location as walking distance to new riverside parts and old town.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome hotell!

Great hotell with superb service and people. Good for kids and families.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff very helpful.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Edmund

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to downtown Rouen, modern facilities --
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was in the garage, which was kind of small but useful
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Vivienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Great, large room with everything we needed
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overnight stay in Rouen. Easy to visit the centre and close to the river side footpath and bars. Functional and spacious for family stay
Stayed 1 night in May 2023
Verified

8/10 Good

Jan Mario

Liked: Staff & service, amenities, property conditions & facilities
Family room was adequate, Novotel hotels have the same configuration with plastic bathroom and shower. .
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. Great city.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Joann

Liked: Cleanliness, staff & service, property conditions & facilities
The property was super-clean and super quiet. Very friendly for families and solo visitors. Staff was kind and helpful.
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

Lovely stay again at the Novotel Rouen. Everything as expected
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

Thais

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, breakfast and room. Just a bit far (walking) from city centre.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Belinda

Liked: Cleanliness, amenities, property conditions & facilities
Would definitely go back!!!
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy room with a good breakfast.
Stayed 1 night in May 2024