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Saga City Hotel

3.0 star property

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Photo gallery for Saga City Hotel

Interior
Reception
Exterior
Restaurant
Desk, laptop workspace, free WiFi, bed sheets

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • Housekeeping
  • Free WiFi
  • Air conditioning
  • Restaurant

Explore the area

View in a map
1-7-31 Ekimae Chuo, Saga, Saga, 840-0801
  • Place, Saga Balloon Museum
    ‪16 min walk‬
  • Place, Saga Prefectural Government Office
    ‪2 min drive‬
  • Place, Saga Castle
    ‪2 min drive‬
  • Airport, Saga (HSG-Ariake Saga)
    ‪15 min drive‬

Room options

View all photos for Single room with 1 semi double bed, Smoking

Desk, laptop workspace, free WiFi, bed sheets

Single room with 1 semi double bed, Smoking

  • 14 sq m
  • Sleeps 3
  • 1 Large Twin Bed

View all photos for Single room with 1 semi double bed, Non Smoking

Desk, laptop workspace, free WiFi, bed sheets

Single room with 1 semi double bed, Non Smoking

7.2 out of 10
Good
(7 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 Large Twin Bed

View all photos for Twin Room, Non Smoking

Desk, laptop workspace, free WiFi, bed sheets

Twin Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Twin Room, Smoking

Desk, laptop workspace, free WiFi, bed sheets

Twin Room, Smoking

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Semi Double Room-Non-Smoking

Desk, laptop workspace, free WiFi, bed sheets

Semi Double Room-Non-Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for Semi Double Room-Smoking

Desk, laptop workspace, free WiFi, bed sheets

Semi Double Room-Smoking

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2

View all photos for Twin Room-Non-Smoking

Desk, laptop workspace, free WiFi, bed sheets

Twin Room-Non-Smoking

  • Sleeps 2

View all photos for Twin Room-smoking

Desk, laptop workspace, free WiFi, bed sheets

Twin Room-smoking

  • Sleeps 2

View all photos for Capsule Room - Lower Level - (Male Only)

Desk, laptop workspace, free WiFi, bed sheets

Capsule Room - Lower Level - (Male Only)

  • Sleeps 1

Double Non-smoking

  • Sleeps 2

Double Room Smoking

  • Sleeps 2

View all photos for Capsule Room - Upper Level - (Male Only)

Desk, laptop workspace, free WiFi, bed sheets

Capsule Room - Upper Level - (Male Only)

  • Sleeps 1

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About this property

Saga City Hotel

Hotel in Saga with a restaurant
A restaurant, free WiFi in public areas, and a vending machine are available at this smoke-free hotel.
Saga City Hotel offers 222 accommodations with slippers and hair dryers. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Public bath/onsen services include an indoor public bath (no minerals).
During your stay at Saga City Hotel, you'll be within walking distance of Saga Balloon Museum. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include an elevator and a vending machine
  • 15 minutes by foot from Saga Balloon Museum and a 2-minute drive from Chokokan
There's a restaurant on site. WiFi is free in public spaces. Saga City Hotel also features a vending machine and an elevator.

This 3-star Saga hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:00 AM.
Saga City Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: JPY 1,100 per person
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Spa

  • Public indoor bath (no minerals)

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM

Check-out

Check-out before 10:00 AM
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1100 per person
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Mobile payment options include: Alipay, Apple Pay, PayPay, and LINE Pay
Cashless transactions are available
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Saga City Hotel Saga
Saga City Hotel Hotel
Saga City Hotel Hotel Saga

Saga City Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 79 out of 307 reviews
Rating 8 - Good. 112 out of 307 reviews
Rating 6 - Okay. 82 out of 307 reviews
Rating 4 - Poor. 20 out of 307 reviews
Rating 2 - Terrible. 14 out of 307 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kazumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

IOLA H

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property had both free and paid parking which was a bit odd. As we had larger vehicles we felt it safer to park in the paid parking lot rather than on the spots directly off the street which we may have stuck out of a little ($5 a night). Simple rooms with decent beds and all the necessities (small desk, bed side table, etc. Bathroom was clean and had all necessary amenities. The only complaint was the doors are a little thin meaning it was a bit noisy if other guests were loud in the hallways.
Stayed 1 night in Mar 2025

8/10 Good

chan

Travelled with family
Stayed 1 night in Mar 2025

8/10 Good

Wittawat

Stayed 2 nights in Nov 2024

6/10 Okay

Stephen

Stayed 1 night in Sep 2024

2/10 Terrible

LAI HING

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The hot spring is the main reason I booked this hotel for. Unfortunately, we were told on arrival that the hotspring for women were not available. There are plenty of choices cheaper than this hotel if no hot spring provided. I should have choose other hotel if I know hot spring is not available. Also, the bed was placed under the window and there was water leaking from the window to the pillow. We found this problem at the midnight and only staying for one night so we didnt ask the staffs to change room.
Stayed 1 night in Jan 2024

8/10 Good

noami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2023

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Check in process not good as spent more than 30 minutes to check the booking record even we provided all written booking confirmation. Strong smoking smell along the corridor. Room size was small especially the bathroom and toilet. Waived our parking fee and provide free breakfast retained few positive marks!
Stayed 1 night in Dec 2022

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value.
Stayed 2 nights in Aug 2022

8/10 Good

TOMOHIKO

Stayed 1 night in Aug 2025

4/10 Poor

ひじり

Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

6/10 Okay

hidehiko

Liked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

みづほ

Liked: Cleanliness, staff & service
スタッフの方々のお心遣いが、素晴らしい！ テニスの中体連の応援で利用しましたが、保冷剤や氷の調達など、とても優しく対応して頂きました。
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

NOBUYUKI

Business traveller
Stayed 1 night in Jul 2025

8/10 Good

オサム

良い
Stayed 1 night in Jul 2025

8/10 Good

Youhei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅から近く、駐車場も用意されているため、色んなところに出かけるのに便利です
Stayed 1 night in Jul 2025

8/10 Good

kazuyuki

Stayed 1 night in Jul 2025

8/10 Good

kanako

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Yasuyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Kin Yip

Liked: Staff & service
Friendly staff
Stayed 1 night in Jul 2025

6/10 Okay

Mikie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Mikie

Disliked: Cleanliness, property conditions & facilities, room comfort
部屋の四隅にほこりが溜まっており清掃が行き届いてないと感じた。ベッドも寝心地がイマイチだった。
Stayed 1 night in Jul 2025

8/10 Good

shigeru

Business traveller
Liked: Cleanliness, staff & service, amenities
大浴場、サウナいいですね。朝食も良かったです。
Stayed 1 night in Jul 2025

8/10 Good

Kiyoshi

Business traveller
Liked: Amenities
駅近、大浴場がいい
Stayed 1 night in Jul 2025