Hôtel Le Relais Saint Jacques

3.0 star property

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Photo gallery for Hôtel Le Relais Saint Jacques

Marina
Daily buffet breakfast (EUR 12 per person)
Comfort Double Room +
Interior entrance
Comfort Double Room + | Balcony

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Pet-friendly
  • Housekeeping
  • Breakfast available
  • Free WiFi

Explore the area

View in a map
13 avenue de Verdun, Saint-Jean-de-Luz, Pyrenees-Atlantiques, 64500
  • Place, Church of St-Jean-Baptiste
    ‪3 min walk‬
  • Place, St-Jean-de-Luz Beach
    ‪5 min walk‬
  • Place, Port de Saint-Jean-de-Luz
    ‪6 min walk‬
  • Airport, Biarritz (BIQ-Pays Basque)
    ‪12 min drive‬

Room options

Standard Double Room

9.4 out of 10
Exceptional
(12 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

Double Room, Accessible, Ground Floor

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Comfort Double Room

9.4 out of 10
Exceptional
(6 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Comfort Double Room +

9.6 out of 10
Exceptional
(5 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Hôtel Le Relais Saint Jacques

Hotel in Saint-Jean-de-Luz
This hotel features a front-desk safe and free WiFi in public areas.
Hôtel Le Relais Saint Jacques offers 17 air-conditioned accommodations with minibars and safes. Memory foam beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Saint-Jean-de-Luz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Hôtel Le Relais Saint Jacques. During your stay, you're just a quick walk from Maison Louis XIV. You'll find features like free WiFi in public areas and breakfast (surcharge). This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe and an elevator
  • Just a 4-minute walk from Maison Louis XIV and 4 minutes by foot from Church of St-Jean-Baptiste
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Hôtel Le Relais Saint Jacques, you'll find a front-desk safe and an elevator. Public spaces have free WiFi and wired Internet.
For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 20 per day); reservations required
  • Limited on-site parking (max 1 space per unit)

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: EUR 12 for adults and EUR 12 for children

Things to do

  • Bicycle storage

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom

More

  • At least 80% of food locally-sourced
  • Double-glazed windows
  • Reusable cups

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 15 per pet, per night
  • Maximum 1 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 12 for children
  • Nearby parking fee: EUR 20 per day (164 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 7:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Qualys Hotel Relais Saint J
Qualys Hotel Relais Saint J Saint-Jean-de-Luz
Qualys Relais Saint J
Qualys Relais Saint J Saint-Jean-de-Luz
Hôtel Relais Saint Jacques Saint-Jean-de-Luz
Relais Saint Jacques Saint-Jean-de-Luz
Le Relais Saint Jacques
Hôtel Le Relais Saint Jacques Hotel
Hôtel Le Relais Saint Jacques Saint-Jean-de-Luz
Hôtel Le Relais Saint Jacques Hotel Saint-Jean-de-Luz