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The Metropolitan Inn

2.5 star property

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Photo gallery for The Metropolitan Inn

Restaurant
Front of property
Lobby sitting area
Deluxe Room, 2 Queen Beds
Terrace/patio

Reviews

6.0 out of 10

Popular amenities

  • Room service
  • Housekeeping
  • Air conditioning
  • Laundry
  • Free WiFi

Explore the area

View in a map
524 S West Temple, Salt Lake City, UT, 84101
  • Salt Palace Convention Center
    ‪13 min walk‬
  • Temple Square
    ‪18 min walk‬
  • Delta Center
    ‪18 min walk‬
  • Salt Lake City, UT (SLC-Salt Lake City Intl.)
    ‪10 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite

Suite

Suite

  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Handicap King Room

Premium bedding, Tempur-Pedic beds, desk, blackout curtains

Handicap King Room

  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, desk, blackout curtains

Deluxe Room, 1 King Bed

  • 21 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

The Metropolitan Inn

Hotel with free parking, near City Creek Center
This smoke-free hotel features a 24-hour business center, 24-hour room service, and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
The Metropolitan Inn offers 60 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Tempur-Pedic beds feature premium bedding. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at The Metropolitan Inn. During your stay, you're just a quick walk from Salt Lake City and County Building. Free WiFi in public areas, free self parking, and a 24-hour business center are available.
  • Free WiFi
  • Free self parking
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Guests speak favorably about the value of their stay and the clean accommodations
  • Within a 15-minute walk of Salt Palace Convention Center and City Creek Center
WiFi is free in public spaces. There's an onsite 24-hour business center. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly The Metropolitan Inn. Free self parking is available.

This Salt Lake City hotel is smoke free.

24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room roll-in shower
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cribs (infant beds) are available for USD 10.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Metropolitan Inn
Metropolitan Inn Salt Lake City
Metropolitan Salt Lake City
Metropolitan Hotel Salt Lake City
Metropolitan Inn Salt Lake City, Utah
The Metropolitan Inn Hotel
The Metropolitan Inn Salt Lake City
The Metropolitan Inn Hotel Salt Lake City

The Metropolitan Inn Reviews

Reviews

6.0
Rating 10 - Excellent. 197 out of 1010 reviews
Rating 8 - Good. 187 out of 1010 reviews
Rating 6 - Okay. 214 out of 1010 reviews
Rating 4 - Poor. 167 out of 1010 reviews
Rating 2 - Terrible. 245 out of 1010 reviews

5.8/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

5.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

4/10 Poor

Kyle

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
My room had no curtain on the window; these are exterior entry motel style rooms. There was a pull down mesh shade, but it was see through in or out. There was also zero hot water in the sink or shower. The bed was comfortable. The bathroom walls were stained and peeling. Th
Stayed 2 nights in Jun 2025

10/10 Excellent

Bunny

Liked: Cleanliness, property conditions & facilities
Not bad for the price.
Stayed 2 nights in Jun 2025

2/10 Terrible

Barbara

Travelled with family
Disliked: Staff & service, property conditions & facilities

4am knock at the door

4am....received a knock at the door..."keep the noise down"!!! Awakened by "tweaker"... do not recommend this property.
Stayed 1 night in Jun 2025

10/10 Excellent

Kaylee

Stayed 3 nights in Jun 2025

10/10 Excellent

Raymond

Stayed 1 night in Jun 2025

2/10 Terrible

Wyatt

Business traveller
Disliked: Cleanliness, property conditions & facilities
Had bed bugs, never in my life have I seen painted over shower tiles. Very run down for the area.
Stayed 2 nights in Jun 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Francis

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Bad hotel not a very good place to stay

The building looks like it was built a very long time ago and the rooms have a lot of aging. The electricity went out in the early morning and nothing worked so we left the room and was very upset with the outcome of our stay.
Stayed 1 night in Jun 2025

4/10 Poor

Keith

Stayed 1 night in Jun 2025

2/10 Terrible

Joe

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They charged me 50 dollers for using the towel and the sheets!
Stayed 1 night in Jun 2025

6/10 Okay

Michael

Good place to stay for a night. Serviible
Stayed 1 night in Jun 2025

10/10 Excellent

John

Stayed 1 night in Apr 2025

4/10 Poor

Uriel

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I found a cockroach in the room.
Stayed 2 nights in May 2025

8/10 Good

Raymond

Business traveller
Liked: Cleanliness, staff & service, room comfort
There was a broken lamp which couldn't be replaced. Not a lot of AC outlets in the room. Not enough light. The bed was comfortable, the fridge and microwave worked. The room was clean.
Stayed 1 night in May 2025

2/10 Terrible

Janelle

Stayed 1 night in May 2025

2/10 Terrible

Curtis

Stayed 1 night in May 2025

2/10 Terrible

Ivan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No communication, no customer service, terrible experience.
Stayed 5 nights in Jan 2025

4/10 Poor

LaNelle

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Bradley

Disliked: Amenities
The card wouldn't open the door to the room. I went back twice, they finally gave me another room. For the price the motel was adequate. I was there just one night.
Stayed 1 night in May 2025

4/10 Poor

Juan

Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't stay here

Don't waste your time or money staying here. They asked me to pay an extra cash deposit when I arrived to make sure the room was no smoking and I didn't have any visitors after 8pm. The walls and curtains were dirty and the towels I'm assuming were clean but they were not white anymore. If I had been with my kids I never would have checked in. As it was, I stayed there 1 night out of the 4 I booked and then got a room somewhere else. The remainder was non-refundable and the desk staff never asked why I was checking out early.
Stayed 4 nights in May 2025

10/10 Excellent

Shavkat

Stayed 2 nights in May 2025

10/10 Excellent

Shavkat

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy and quiet place to relax and enjoy the time off.
Stayed 1 night in May 2025

10/10 Excellent

Shavkat

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is in walking distance like stores, cafes, restaurants. Quite and peaceful place to relax and enjoy time.
Stayed 1 night in May 2025