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Explore the area

  • Place, Salt Palace Convention Center
    ‪13 min walk‬
  • Place, Eccles Theater
    ‪13 min walk‬
  • Place, Delta Center
    ‪18 min walk‬
  • Airport, Salt Lake City, UT (SLC-Salt Lake City Intl.)
    ‪10 min drive‬

Room options

Deluxe Two Queen Room

  • Sleeps 4

View all photos for Suite

Suite

Suite

  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Mobility Accessible

Premium bedding, Tempur-Pedic beds, desk, blackout curtains

Room, 1 King Bed, Mobility Accessible

  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, desk, blackout curtains

Deluxe Room, 1 King Bed

  • 21 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe King Room

  • Sleeps 2

Suite

  • Sleeps 2

King Handicap Room

  • Sleeps 2

King Handicap Room

  • Sleeps 2

Suite

  • Sleeps 2

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

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Front of property
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4.6 out of 5, Wonderful, 3,552 reviews
The price is €106
includes taxes & fees
30 Mar - 31 Mar
Crystal Inn Hotel & Suites Salt Lake City

About this property

The Metropolitan Inn

This smoke-free hotel features a 24-hour business center, 24-hour room service, and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
The Metropolitan Inn offers 60 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Tempur-Pedic beds feature premium bedding. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at The Metropolitan Inn. During your stay, you're just a quick walk from Salt Lake City and County Building. Free WiFi in public areas, free self parking, and a 24-hour business center are available.
  • Free WiFi
  • Free self parking
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Guests speak favorably about the clean accommodations and the value of their stay
  • 14 minutes by foot from Salt Palace Convention Center and a 3-minute drive from Temple Square
WiFi is free in public spaces. There's an onsite 24-hour business center. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly The Metropolitan Inn. Free self parking is available.

This Salt Lake City hotel is smoke free.

24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room roll-in shower
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cribs (infant beds) are available for USD 10.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Metropolitan Inn
Metropolitan Inn Salt Lake City
Metropolitan Salt Lake City
Metropolitan Hotel Salt Lake City
Metropolitan Inn Salt Lake City, Utah
The Metropolitan Inn Hotel
The Metropolitan Inn Salt Lake City
The Metropolitan Inn Hotel Salt Lake City

The Metropolitan Inn Reviews

Reviews

6.0
Rating 10 - Excellent. 226 out of 1007 reviews
Rating 8 - Good. 170 out of 1007 reviews
Rating 6 - Okay. 211 out of 1007 reviews
Rating 4 - Poor. 149 out of 1007 reviews
Rating 2 - Terrible. 251 out of 1007 reviews

6.0/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

5.2/10

Property conditions & facilities

Reviews

6/10 Okay

Jacob

Liked: Cleanliness, property conditions & facilities
Didn't look as nice as the picture. Room was smaller than it looks in the picture. But the bed was nice. Tempurpedic mattress king size. Everything else about the room was a little underwhelming compared to the description and pictures.
Stayed 1 night in Dec 2025

2/10 Terrible

Lilia

Disliked: Cleanliness
Stayed 1 night in Dec 2025

2/10 Terrible

Melissa

Liked: Staff & service
Disliked: Cleanliness, amenities
O
Stayed 1 night in Dec 2025

10/10 Excellent

Jorge

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
i love staying here. great service, great employees. comfy beds.
Stayed 3 nights in Dec 2025

2/10 Terrible

Luz

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Nosotros queríamos un lugar para descansar ya que íbamos de un viaje largo y el muchacho nos dio una habitación en el tercer nivel, contigua a las habitaciones que estaban remodelando, había demasiado ruido y sucio... Realmente una decepción.al parecer discriminan por la nacionalidad, porque desde que mostré mi pasaporte fue tan evidente el desagrado del personal, no recomiendo el hotel .
Stayed 1 night in Dec 2025

4/10 Poor

Carlos

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty and lots of crazy people in there Stuff was friendly tho
Stayed 2 nights in Dec 2025

2/10 Terrible

Joshua

Disliked: Cleanliness, amenities, property conditions & facilities
Borderline scam. Do not stay here. Got the room rented out online, showed up and wasn’t even able to stay because I didn’t have enough for their required cash deposit. Wouldn’t even let me in the room.
Stayed 1 night in Dec 2025

4/10 Poor

Zac

Liked: Staff & service
Old hotel, some of the walls had cracks. The AC/heating unit didn’t seem to work.
Stayed 1 night in Nov 2025

10/10 Excellent

Jorge

Stayed 2 nights in Dec 2025

10/10 Excellent

Ray A

Liked: Cleanliness, property conditions & facilities
Easy check in.
Stayed 1 night in Dec 2025

6/10 Okay

Alenae

Travelled with family
Disliked: Amenities, property conditions & facilities
The staff was courteous and fine. The price was good. The location was good. It's an older building that needs a lot of work and remodeling but it seems they are in the process of doing that so in the future it might be better.
Stayed 3 nights in Dec 2025

10/10 Excellent

Gerardo

Stayed 2 nights in Dec 2025

2/10 Terrible

Tristan

Stayed 1 night in Aug 2025

10/10 Excellent

Doug

Stayed 1 night in Nov 2025

10/10 Excellent

Travis

Stayed 1 night in Dec 2025

10/10 Excellent

Azmat

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
It was very easy to check in and out.
Stayed 3 nights in Nov 2025

2/10 Terrible

Cheryl

Liked: Staff & service
Disliked: Cleanliness, amenities
I have to preface this with YOU GET WHAT YOU PAY FOR. The room was only $66. That should have been a clue not to book the room. It was in terrible shape. The bathtub was dirty. The shower might as well have been non-existent.
Stayed 1 night in Nov 2025

2/10 Terrible

Jared

Disliked: Cleanliness, staff & service, amenities
Worst ever do not stay here
Stayed 2 nights in Nov 2025

6/10 Okay

Jitendra Kumar

Stayed 1 night in Nov 2025

2/10 Terrible

Tristan

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My floor was dirty, the couch was ripped in a few different places, bed was hard, a very small roll of tp in the bathroom i had to ask for another roll and i only stay one night and they want a 100$ deposited. Wowww
Stayed 1 night in Nov 2025

4/10 Poor

Brenda

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
It’s very old with walls falling off the bath tab was a mess! The bathroom sink clonged. I am glad we only had night.
Stayed 1 night in Nov 2025

2/10 Terrible

Johann

Business traveller, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
They took my $100 deposit in cash and didn't return it because supposedly someone smoked in the room. I don't recommend this place and be very careful with deposit money. The reception staff were very rude.
Stayed 1 night in Nov 2025

6/10 Okay

Daniel

Stayed 1 night in Nov 2025

10/10 Excellent

Arnaldo

Liked: Cleanliness, amenities, property conditions & facilities
Was great
Stayed 1 night in Nov 2025

6/10 Okay

Dale

Liked: Staff & service
Disliked: Amenities
Clean carpet
Stayed 1 night in Nov 2025