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ARCOTEL Castellani Salzburg

4.0 star property

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Photo gallery for ARCOTEL Castellani Salzburg

Exterior
Lobby
Lobby
2 restaurants, breakfast served
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Alpenstrasse 6, Salzburg, Salzburg, 5020
  • Place, Mozartplatz Square
    ‪17 min walk‬
  • Place, Salzburg Cathedral
    ‪19 min walk‬
  • Place, Salzburg Christmas Market
    ‪6 min drive‬
  • Airport, Salzburg (SZG-W.A. Mozart)
    ‪15 min drive‬

Room options

View all photos for Junior Suite

Premium bedding, in-room safe, blackout curtains, soundproofing

Junior Suite

  • Sleeps 4
  • Free Wi-Fi

View all photos for Deluxe Room

Premium bedding, in-room safe, blackout curtains, soundproofing

Deluxe Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.4 out of 10
Exceptional
(18 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.0 out of 10
Wonderful
(6 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite

Junior Suite

8.8 out of 10
Excellent
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite

Suite

Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Premium bedding, in-room safe, blackout curtains, soundproofing

Superior Double Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

ARCOTEL Castellani Salzburg

This hotel features 2 restaurants, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area, and a business center.
ARCOTEL Castellani Salzburg offers 154 accommodations with safes and hair dryers. Beds feature premium bedding. A pillow menu is available. 48-inch LED televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

With your stay at ARCOTEL Castellani Salzburg, you'll be connected to the convention center and within walking distance of Salzburg Christmas Market. You'll find features like free WiFi in public areas, plus 2 restaurants and a gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 50+ Mbps)
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Just a 3-minute drive from Salzburg Christmas Market and a few minutes from Mirabell Palace
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 3983 square feet (370 square meters) and includes conference space. A fitness center, a library, and a terrace are also featured at the family-friendly ARCOTEL Castellani Salzburg. Parking is available for a fee.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.
Restaurant Eschenbach - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Restaurant Salieri - This restaurant serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Da Capo Bar - This bar serves light fare only. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (EUR 23 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 22 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Da Capo Bar
  • Restaurant Eschenbach
  • Restaurant Salieri

Things to do

  • Gym
  • Library
  • TV in common areas

Family friendly

  • Art supplies
  • Children's books
  • High chair
  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,983 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 48-inch LED TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50.00 per stay
  • A tax is imposed by the city: EUR 3.55 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Covered self parking fee: EUR 23 per day
  • Pet fee: EUR 15 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Castellani Parkhotel
Castellani Parkhotel Hotel
Castellani Parkhotel Hotel Salzburg
Castellani Parkhotel Salzburg
ARCOTEL Castellani Salzburg Hotel
ARCOTEL Castellani Hotel
ARCOTEL Castellani Salzburg
ARCOTEL Castellani
ARCOTEL Castellani Salzburg Hotel
ARCOTEL Castellani Salzburg Salzburg
ARCOTEL Castellani Salzburg Hotel Salzburg

ARCOTEL Castellani Salzburg Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 269 out of 604 reviews
Rating 8 - Good. 219 out of 604 reviews
Rating 6 - Okay. 78 out of 604 reviews
Rating 4 - Poor. 23 out of 604 reviews
Rating 2 - Terrible. 15 out of 604 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Tanieth

Travelled with group
Liked: Cleanliness, staff & service, amenities
Excellent staff, clean hotel, good amenities and close to centre
Stayed 3 nights in Dec 2025

10/10 Excellent

Justin

Everything was exactly as described. Great hotel, fabulous breakfast, and nice staff. Right off a bus stop too.
Stayed 1 night in Dec 2025

2/10 Terrible

Faarooq

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

4/10 Poor

Zeev, Sunrise

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel’s location is convenient, and the rooms themselves were clean and spacious. Unfortunately, the overall experience was negatively impacted by the reception staff, who clearly need retraining. This is a hospitality environment, yet there was no greeting, no welcome—just a cold, dismissive attitude that came across as “What do you want?” One front desk employee even questioned whether I really needed both rooms I had reserved for my party of four, which felt inappropriate and unprofessional. Her demeanor toward us was openly hostile. I can only speculate as to whether this treatment was influenced by the fact that we are American, but regardless, it was unacceptable. Additionally, one of the elevators was out of service, and the hotel generally felt somewhat neglected and in disrepair. Breakfast was acceptable for the price but lacked variety. This is unfortunate, as the hotel clearly has potential. With proper management and a focus on customer service—especially at the front desk—the experience could be significantly improved.
Stayed 2 nights in Dec 2025

10/10 Excellent

Nanda

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Generous breakfast. Good location, comfortable room.
Stayed 1 night in Dec 2025

10/10 Excellent

Kristina

Stayed 1 night in Oct 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded to a suite, so that was cool. Beautiful place. Walking distance to all kinds of fun things. Nice just walking along the river as well.
Stayed 2 nights in Oct 2025

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, amenities
Rooms were big. Breakfast was very good.
Stayed 1 night in Oct 2025

10/10 Excellent

Tyler

Stayed 1 night in Sep 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine excellent.
Stayed 2 nights in Aug 2025

4/10 Poor

Michael

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Lovely rooms. Good location for my activities. BUT Wifi completely unacceptable - weak or non-existent. Hotel claims to let you decide when to have the room made up, but ignores your these choices - even when you book online - and come after day 3. Staff friendly but slow - even trivial transactions take 5-10 minutes. Next time I will try other hotels and use the impressive local transit (free from your hotel if you stay 3 days or more, but not offered by this hotel - you have to know to ask).
Stayed 4 nights in Jul 2025

10/10 Excellent

Anton

Liked: Cleanliness, amenities, property conditions & facilities
It was pretty good. They gave me a bus pass for my entire stay and helped me with navigating around the city. This was not given to me at check in, so you might have to ask. It’s not too far from the old town and the city is very walkable. If you like walking, this hotel is good. Breakfast was also okay. The room was spacious.
Stayed 5 nights in Jul 2025

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
Great location to Old town Salzburg. Nice, cozy, and e-co friendly hotel. It was pleasure to stay in this hotel. I would definitely re-booking this hotel if I visiting Salzburg.
Stayed 3 nights in May 2025

10/10 Excellent

Ninad, Milton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is excellent and the staff are friendly and helpful. Parking for us was a challenge due to the weekend. Walkable to main Salzburg attractions, but not for the elderly. Excellent for adult travellers.
Stayed 2 nights in May 2025

8/10 Good

elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Tony

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our room with the separate living space with a couch and chair. Beautiful view from the 4th floor. Very comfortable bed and pillows. Nice to have the shutters to close at night. Paid $18EU/person to have breakfast included which consisted of some hot food(eggs, sausage and bacon) as well as cold meats, cheeses, granola. Walk to downtown was approximately 25 minutes but bus service nearby. Would definitely recommend this hotel.
Stayed 5 nights in Dec 2024

8/10 Good

John

Liked: Cleanliness, staff & service
Room was average for the price. Paint on the ceiling was peeling and bubbling. No refrigerator. Staff was very nice.
Stayed 1 night in Dec 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Restaurant at hotel closed. Only one towel in bathroom
Stayed 1 night in Sep 2024

8/10 Good

Andreas

Stayed 1 night in Aug 2024

6/10 Okay

Lorraine

Liked: Cleanliness
Stayed 2 nights in Aug 2024

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

All good except for air conditioning

We enjoyed just about everything here… except for the air conditioning. We could not get it below 23° no matter how we tried. Bed was comfy, bathroom was clean and the hotel itself is a solid 15-20 min walk from the main attractions in Salzburg. There are no refrigerators in the room . The breakfast is expensive, so we did not partake but dinner was quite delicious and worth the price. Parking is also not cheap and more expensive if you park in the garage (which is silly because sometimes the outdoor parking lot is full). The gym contains some cardio machines, free weights and one cable machine. Overall we enjoyed our stay, but the AC was an issue in the incredibly hot summer.
Stayed 3 nights in Aug 2024

10/10 Excellent

Nathan, West Springfield

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Kayla

Stayed 1 night in Aug 2024