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Mercure Salzburg City

4-star property
Bayerhamerstrasse 14 A, Salzburg, Salzburg (01) 562 1066
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3.7 out of 5
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Standard Twin Room (Old Fashioned)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
€98* Per night/room 28 Apr - 29 Apr

Superior Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the breakfast at Mercure Salzburg City. During your stay, you're just a quick walk from Linzer Gasse. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.

  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • 11 minutes by foot from Mirabell Palace and Gardens and a 3-minute drive from Mozart's Birthplace
  • Cats and dogs welcome for a fee (restrictions apply)

Mercure Salzburg City ratings based on 27 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Mercure Salzburg City

Everyone (12) Couples (8) Family (4) Friends (1)
5 out of 5
Tulisin uudestaankin! 👍

Posted by on 23 May 2023

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Comment from Hotel Management

4 Jun 2023 by Admira - Hotel Mercure Salzburg City

Thank you for your stay and your 5* review!We are looking forward to welcome you again!

4 out of 5
Sehr gutes Frühstück.

Posted by on 4 May 2023

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Comment from Hotel Management

14 May 2023 by Admira

Herzlichen Dank für das positive Feedback!Wir würden uns sehr freuen, wenn Sie uns wieder besuchen würden.Liebe Grüße,Hotel Mercure Salzburg City

2 out of 5
Die Angestellten an der Rezeption sind mittelmässig freundlich. Die Angestellten im Restaurant sind absolut den Preis nicht wert. Es scheint, als haben sie noch nie im Service gearbeitet. Absolut unfreundlich und chaotisch. Da weiss die eine Hand nicht was die andere tut. Das Essen scheint qualitativ dem Preis nicht gerecht zu werden. Die Zimmer sind schön, modernes Badezimmer. Der Teppich etwas störend. Dennoch ist der reguläre Preis etwas hoch.

Posted by on 20 Mar 2023

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Comment from Hotel Management

23 Apr 2023 by Hotel Mercure Salzburg City

Dear Seraina,Thank you for your Feedback! We are really sorry that you could not enjoy your stay, we are happy to take any feedback and try to improve with it. We would be very happy if you would give us a second change.Best regards,Hotel Mercure Salzburg City

4 out of 5

Posted by on 19 Jan 2020

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Comment from Hotel Management

23 Jan 2020 by Front Office

Hello from Salzburg, thank you for stay in the Mercure Salzburg City and your time to rate your experiences! We really appreciate your positive feedback and hope to welcome you soon again in Salzburg! Best regards

4 out of 5

Posted by on 8 Oct 2019

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4 out of 5

Posted by on 24 Jul 2019

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4 out of 5
Schöne Inneneinrichtung. Sauberes Interieur. Ruhige Lage.

Posted by on 9 Jul 2019

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4 out of 5

Posted by on 7 Apr 2019

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4 out of 5
Die ruhige Lage und die nähe zum Zentrum hat uns besonders gefallen.

Posted by on 28 Mar 2019

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4 out of 5
schönes Hotel in Stadt Nähe. Alle Sehenswürdigkeiten sind gut zu Fuss erreichbar.

Posted by , from Bassersdorf on 18 Sep 2018

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About the Mercure Salzburg City

Location Bayerhamerstrasse 14 A, Salzburg, Salzburg 5020

Property Features

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 5 meeting rooms. WiFi is free in public spaces. Event space at this hotel measures 2842 square feet (264 square metres) and includes conference space. A terrace, tour or ticket assistance, and a garden are also featured at the business-friendly Mercure Salzburg City. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Salzburg hotel is smoke free.

  • 1 building
  • 121 guestrooms or units
  • 3 levels
  • 2842 sq ft of conference space
  • 264 sq. m of conference space
  • Built in 1989
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Salzburg Central Station (0.8 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mercure Salzburg City offers 121 accommodations with a safe and free newspapers. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers. This Salzburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.

Mercure Salzburg City has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Casino nearby
  • Health or beauty spa nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: EUR 10 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, mobile payments and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, cash and mobile payments.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Pets allowed in specific rooms only
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Mobile payments
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of SGS (3rd party expert - Global)
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.75 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 26 per person
  • Uncovered self-parking fee: EUR 19 per night (in/out privileges)
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 39

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Hotel Salzburg City
  • Mercure Salzburg City
  • Accor Salzburg Kapuzinerberg
  • Mercure Salzburg Kapuzinerberg Hotel Salzburg
  • Mercure Salzburg City Hotel
  • Mercure Salzburg City Hotel Salzburg
  • Accor Salzburg City
  • Mercure Salzburg City Hotel
  • Mercure Salzburg City Salzburg
  • Mercure Salzburg City Hotel Salzburg

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.