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DoubleTree by Hilton San Antonio Downtown

4.0 star property

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Photo gallery for DoubleTree by Hilton San Antonio Downtown

Exterior
Front of property – evening/night
Breakfast, lunch, dinner served; American cuisine, pool views
Exterior
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Breakfast available
  • 24/7 front desk
  • Gym

Explore the area

View in a map
502 W. Cesar E. Chavez, San Antonio, TX, 78207
  • Market Square
    ‪7 min walk‬
  • River Walk
    ‪15 min walk‬
  • Alamo
    ‪2 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed

8.8 out of 10
Excellent
(22 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Double Beds

8.6 out of 10
Excellent
(41 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking, Balcony

Junior Suite, 1 King Bed, Non Smoking, Balcony

Junior Suite, 1 King Bed, Non Smoking, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Double Beds, Accessible, Non Smoking

9.2 out of 10
Wonderful
(17 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

DoubleTree by Hilton San Antonio Downtown

Hotel with an outdoor pool, a short walk to Market Square
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Other amenities include a bar/lounge, a coffee shop/cafe, and WiFi in public areas. Change of bedsheets is available on request.
DoubleTree by Hilton San Antonio Downtown offers 249 accommodations with MP3 docking stations and coffee/tea makers. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and hair dryers.

This San Antonio hotel provides wireless Internet access (speed: 50+ Mbps) for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at DoubleTree by Hilton San Antonio Downtown. During your stay, you're just a quick walk from Market Square. You'll find features like an outdoor pool, a restaurant, and a 24-hour gym.
  • Enjoy American cuisine and pool views while dining at So Frio
  • Cooked-to-order breakfast served daily for a fee
  • WiFi for a fee
  • Self parking and RV/bus/truck parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, 6 meeting rooms, and conference space
  • Onsite recreation includes a 24-hour gym
  • Guests speak favorably about the location and the clean accommodations
  • 6 minutes by foot from Market Square and a 2-minute drive from Henry B. González Convention Center
  • Cats and dogs welcome for a fee
DoubleTree by Hilton San Antonio Downtown offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee.

Event space at this hotel measures 9000 square feet (836 square meters) and includes conference space. The business-friendly DoubleTree by Hilton San Antonio Downtown also features a vending machine, a garden, and laundry facilities. For a fee, parking is available.

This 4-star San Antonio hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.
So Frio - Overlooking the pool, this restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per stay)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (USD 9.95 per stay)

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 30 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; USD 20 for adults and USD 13 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • So Frio

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)

Business services

  • 6 meeting rooms
  • 9,000 square feet of conference space

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1992
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 35.00
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 30.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 20 for adults and USD 13 for children
  • Fee for in-room wireless internet: USD 9.95 per stay (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per stay (rates may vary)
  • Covered self parking fee: USD 30 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel San Antonio Downtown
DoubleTree Hilton San Antonio Downtown
DoubleTree San Antonio Downtown
Doubletree By Hilton San Antonio Downtown Hotel San Antonio
DoubleTree Hilton San Antonio Downtown Hotel
DoubleTree Hilton San Antonio Downtown
Hotel DoubleTree by Hilton San Antonio Downtown San Antonio
San Antonio DoubleTree by Hilton San Antonio Downtown Hotel
Hotel DoubleTree by Hilton San Antonio Downtown
DoubleTree by Hilton San Antonio Downtown San Antonio
DoubleTree Hilton Hotel
DoubleTree Hilton
Doubletree Hilton Antonio

DoubleTree by Hilton San Antonio Downtown Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 526 out of 1000 reviews
Rating 8 - Good. 199 out of 1000 reviews
Rating 6 - Okay. 116 out of 1000 reviews
Rating 4 - Poor. 82 out of 1000 reviews
Rating 2 - Terrible. 77 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Raul

Travelled with family
Disliked: Staff & service
Stayed 3 nights in Jun 2025

10/10 Excellent

Imani

Stayed 1 night in May 2025

6/10 Okay

Khalid W

Travelled with family
Liked: Cleanliness
My family and I stayed at this hotel for 2 nights, it was an OK stay for a 4-start hotel.
Stayed 2 nights in Jun 2025

4/10 Poor

Josh

Stayed 1 night in Jun 2025

10/10 Excellent

Nathan

Stayed 2 nights in May 2025

10/10 Excellent

Jose, Conroe

Stayed 2 nights in May 2025

10/10 Excellent

Marcela

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Amazing customer service, everyone was super attentive and friendly. Facilities were very clean and organized.
Stayed 2 nights in May 2025

10/10 Excellent

Collin

Stayed 1 night in Apr 2025

10/10 Excellent

Martha, Hidalgo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything looked clean and in order. The front desk clerks were very helpful and courteous. Will definitely book again.
Stayed 1 night in May 2025

10/10 Excellent

Lorena Guadalupe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Layla

Stayed 2 nights in May 2025

10/10 Excellent

EDWARD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Stay

Stayed 1 night in May 2025

4/10 Poor

Maya

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Rooms extremely small and so as the beds Elevator takes you could wait at least 10 15 min You can hear other guests from your room Wont book again here
Stayed 1 night in May 2025

10/10 Excellent

George

Liked: Amenities
good
Stayed 3 nights in May 2025

10/10 Excellent

Mari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their 5 star welcome and customer service.
Stayed 2 nights in May 2025

2/10 Terrible

Juan

Travelled with family and small children
Liked: Staff & service
The tub in room 216 backs up water really bad leaving myself and my family to essentially take a shower while standing in dirty water that went above my ankles. Even 20 minutes after my shower, the tub still hadn't fully drained. The main light in the restroom was not a typicial bulb, it was a heat lamp giving off enough heat for my 6 foot self to feel as if my head was being burned while getting dressed after my shower. I should have read the description of the beds better, the mattresses are FULL SIZE, and not the typical queens in double bed rooms which did not allow for a comfortable sleep for my wife and I. I ended up sleeping on the floor to give my wife enough space to sleep comfortably. I unfortunately will not be choosing to stay at this location in the future.
Stayed 2 nights in May 2025

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay definitely will come back
Stayed 1 night in May 2025

8/10 Good

eric

Stayed 1 night in May 2025

2/10 Terrible

Jose R.

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed at the motel was quoted a certain price on Expedia when arrived there they charge $30 a night for parking. I think it would be nice to know from Expedia or from this location before we book our reservations. Total rip off went from one price and they added a $30 For every night that we were there never doing this again very disappointed and frustrated
Stayed 1 night in May 2025

10/10 Excellent

rogelio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Martin

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Anna Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was acceptable and loved the shuttle convenience
Stayed 2 nights in Apr 2025

10/10 Excellent

Corina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Front desk Service Shuttle Drivers very Efficient, Room was Very Clean and cool when we arrived! Great Stay!
Stayed 2 nights in Apr 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025