Grand Hyatt San Antonio River Walk

4.0 star property

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Photo gallery for Grand Hyatt San Antonio River Walk

Miscellaneous
Lobby
Premium bedding, pillow-top beds, in-room safe, desk
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping

Explore the area

Map
600 E Market St, San Antonio, TX, 78205
  • River Walk
    ‪5 min walk‬
  • Alamo
    ‪7 min walk‬
  • Alamodome
    ‪15 min walk‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪12 min drive‬

Room options

Room, 1 King Bed, Corner

  • City view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds

  • City view
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (High Floor)

  • City view
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Suite (Fiesta)

  • City view
  • Sleeps 5
  • 1 King Bed

Room, 2 Double Beds (High Floor)

  • City view
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Club Room, 1 King Bed

  • City view
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Double Beds

  • City view
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Bathtub

  • City view
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Shower)

  • City view
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Accessible, Bathtub

  • City view
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible (Shower)

  • City view
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

  • City view
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Executive Suite

  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Grand Hyatt San Antonio River Walk

Family-friendly San Antonio hotel connected to the convention center, steps from LEGOLAND® Discovery Center
An outdoor pool, a restaurant, and a 24-hour health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite.
Grand Hyatt San Antonio River Walk offers 1003 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the shopping around Grand Hyatt San Antonio River Walk. During your stay, you'll be connected to the convention center, and just a quick walk from River Walk. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • To-go breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the proximity to shopping
  • Steps from LEGOLAND® Discovery Center and 3 minutes by foot from Shops at Rivercenter
  • Dogs welcome for a fee
Grand Hyatt San Antonio River Walk offers its guests an outdoor pool and a 24-hour health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 115000 square feet (10684 square meters) and includes a conference center. A terrace, a vending machine, and an arcade/game room are also featured at the family-friendly Grand Hyatt San Antonio River Walk. Parking is available for a fee.

This 4-star San Antonio hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 6:00 AM to 11:00 AM.
Perks Coffee and More - Onsite coffee shop. Open 24 hours.
Bar Rojo - Onsite cocktail bar.
Ruth's Chris - This steakhouse serves breakfast, lunch, and dinner. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (USD 47 per night; includes in/out privileges)
  • Valet parking on site (USD 59 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 6:00 AM to 11:00 AM for a fee: USD 15 to 35 for adults and USD 15 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Rojo
  • Perks Coffee and More
  • Ruth's Chris

Things to do

  • 24-hour health club
  • Arcade/game room
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (115,000 square foot of space)
  • Meeting rooms

Outdoors

  • On the riverwalk
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 24 floors
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 100 per pet, per week, plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 29.25 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 15 to 35 for adults, and USD 15 to 25 for children
  • Self parking fee: USD 47 per night (in/out privileges)
  • Valet parking fee: USD 59 per night (in/out privileges)
  • Pet fee: USD 100 per pet, per week plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Service fee: USD 3 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 24 hours before arrival with check-in information and smart lock details. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Pet policy: 1 dog weighing maximum 50 pounds or 2 dogs with a combined weight of maximum 75 pounds are permitted. The listed pet cleaning fee applies only to stays of 7 nights or more; for stays of 30 or more nights a cleaning fee will be assessed at the hotel's discretion.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grand Hyatt San Antonio
Grand Hyatt San Antonio Hotel
San Antonio Grand Hyatt
Grand Hyatt San Antonio Hotel San Antonio
Hyatt San Antonio
San Antonio Hyatt
San Antonio Grand Hyatt
Hyatt San Antonio
San Antonio Hyatt

Grand Hyatt San Antonio River Walk Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 835 out of 1178 reviews
Rating 8 - Good. 172 out of 1178 reviews
Rating 6 - Okay. 87 out of 1178 reviews
Rating 4 - Poor. 46 out of 1178 reviews
Rating 2 - Terrible. 38 out of 1178 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alyson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Astounding trip

The staff went above and beyond. We visited just before Christmas. Upon checking in, my grands received gifts from the hotel. It was my daughter's birthday, and I had cupcakes delivered, but someone else took them. The staff sent my daughter a box of chocolates and a bottle of wine. They consistently went above and beyond.
Stayed 4 nights in Dec 2024

6/10 Okay

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel was clean and close to the convention center. The food was lacking, drink options near the pool was scarce, room was small. Overall, not worth the hefty price tag.
Stayed 2 nights in Mar 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grreat

It was perfect
Stayed 1 night in Mar 2025

10/10 Excellent

Zakiya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything about this hotel was amazing!
Stayed 1 night in Mar 2025

10/10 Excellent

Erika

Stayed 1 night in Mar 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

2/10 Terrible

Viridiana

Travelled with family
Very pricy hotel and not worthy
Stayed 1 night in Mar 2025

10/10 Excellent

Whitney

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Claudia

Liked: Cleanliness
Stayed 1 night in Mar 2025

6/10 Okay

Stacey

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Property charged more than the price I reserved for on Expedia. Did not restock coffee/cups or towels without me specifically asking. No complimentary coffee in the morning. Paid parking at hotel was required in addition to nightly hotel prices.
Stayed 3 nights in Feb 2025

10/10 Excellent

Sandy

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time!! My son loved the workout room and heated pool!
Stayed 1 night in Feb 2025

10/10 Excellent

Paloma

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and clean rooms
Stayed 2 nights in Feb 2025

10/10 Excellent

Shayne

Liked: Cleanliness, staff & service, property conditions & facilities
the staff was great anything that I needed was immediately cared for. after a long day of traveling and finally making it to my hotel the first night it was amazing how quick and friendly the front desk was. and to top it off they offered me a margarita to sip on my way to my room.
Stayed 4 nights in Feb 2025

8/10 Good

Irma

Stayed 1 night in Feb 2025

8/10 Good

Victor, Montgomery

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location adjacent to the Riverwalk.
Stayed 3 nights in Dec 2024

10/10 Excellent

Cheri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Sandra

Disliked: Cleanliness
My sheets on the bed looked like they had and per staff it’s due to the feathers. The shower sprayed everywhere. The room and queen beds looked very small
Stayed 1 night in Feb 2025

6/10 Okay

Margarita

Travelled with family
Disliked: Staff & service, property conditions & facilities
This hotel is a little dated - beds are small, bathroom fixtures are dated, hallways are very dimly lit - it could definitely use an update. The hotel "bar" is not really a proper bar, valet weren't overly friendly, however the front desk associates were amazing. Housekeeping skipped us two days in a row, but they figured that out.
Stayed 3 nights in Feb 2025

4/10 Poor

Isaiah

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
What I like about the property is that everything is walking distance, the room service was on point. What I didn’t like is the charge of parking that is $47 a night and the destination fee for 2 nights was $63 when checking out that I didn’t know of. Also to check in i didn’t know about the charge of $120 for any case of service that i didn’t even use the whole time staying there except the destination fee when checking out. So honest review i’ll give it a 4/10.
Stayed 2 nights in Feb 2025

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2025

10/10 Excellent

Jim

Business traveller
Liked: Amenities
Close to riverwalk.
Stayed 1 night in Feb 2025

10/10 Excellent

Bonnie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I would say your manager needs to take a look at your staff looking at the breakfast on the 9th floor they are all walking around from the show walking dead also none of the burners were on for the breakfast brunch at 10:00 am. Also the nite before one young lady was serving practically the whole bar area - the others were hiding behind a curtain in the ROJO lounge pretty sad when so many young ones want jobs. Hope your manager takes a walk around! I was not impressed first morning coffee served was ice cold! Your paying good money I would have fired the whole bunch on the spot!!!
Stayed 2 nights in Feb 2025