Holiday Inn San Antonio - Riverwalk by IHG

3.0 star property

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Photo gallery for Holiday Inn San Antonio - Riverwalk by IHG

Exterior
Meeting facility
Bar (on property)
Exterior
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
217 North St. Mary's Street, San Antonio, TX, 78205-2303
  • Place, River Walk
    ‪1 min walk‬
  • Place, Aztec Theater
    ‪2 min walk‬
  • Place, San Antonio Majestic Theater
    ‪3 min walk‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪13 min drive‬

Room options

Standard Room, 2 Double Beds

8.4 out of 10
Very good
(60 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Balcony

8.4 out of 10
Very good
(5 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(45 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Premium Room

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

Standard Room, 2 Queen Beds (High Floor)

9.6 out of 10
Exceptional
(4 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, River View

8.8 out of 10
Excellent
(23 reviews)
  • River view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(47 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

9.4 out of 10
Exceptional
(8 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

Premium Room, 1 King Bed with Sofa bed (High Floor)

8.0 out of 10
Very good
(6 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Holiday Inn San Antonio - Riverwalk by IHG

This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Holiday Inn San Antonio - Riverwalk by IHG offers 313 accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 37-inch LED televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Our customers tell us they can't get enough of Holiday Inn San Antonio - Riverwalk by IHG's great location. During your stay, you're just a quick walk from River Walk. Free WiFi in public areas, an outdoor pool, and a restaurant are available.
  • Free WiFi
  • Enjoy American cuisine while dining at Windows on the River
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from San Antonio Majestic Theater and Aztec Theater
Holiday Inn San Antonio - Riverwalk by IHG offers its guests an outdoor pool, a hot tub, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 9 meeting rooms. Event space at this hotel measures 10000 square feet (929 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn San Antonio - Riverwalk by IHG. For a fee, parking is available.

This 3-star San Antonio hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11 AM.
Windows on the River - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Mugg's Coffee Experience - This coffee shop serves breakfast and lunch. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 39 per day; includes in/out privileges)
  • Valet parking on site (USD 47 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11 AM for a fee: USD 21.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mugg's Coffee Experience
  • Windows on the River

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 10,000 square feet of conference space
  • 24-hour business centre
  • 9 meeting rooms
  • Computer station

Outdoors

  • Garden
  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 23 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 1.5 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 21.95 per person
  • Self parking fee: USD 39.00 per day (in/out privileges)
  • Valet parking fee: USD 47.00 per day (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel San Antonio Riverwalk
Holiday Inn San Antonio Riverwalk
San Antonio Riverwalk Holiday Inn
Holiday Inn Riverwalk Hotel San Antonio
Holiday Inn San Antonio Riverwalk Hotel
Holiday Inn Riverwalk Hotel
Holiday Inn Riverwalk
Holiday Inn San Antonio
San Antonio Holiday Inn
Riverwalk Holiday Inn

Holiday Inn San Antonio - Riverwalk by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 729 out of 1303 reviews
Rating 8 - Good. 252 out of 1303 reviews
Rating 6 - Okay. 166 out of 1303 reviews
Rating 4 - Poor. 84 out of 1303 reviews
Rating 2 - Terrible. 72 out of 1303 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Carl, Rio Rancho

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was convenient to everything.
Stayed 3 nights in Dec 2025

4/10 Poor

Tim

Disliked: Cleanliness, amenities
Room was dirty and Hotel had hidden fees with the price of the room
Stayed 2 nights in Dec 2025

10/10 Excellent

Christine

Stayed 3 nights in Dec 2025

2/10 Terrible

Frank

Travelled with family
We've been coming to this hotel for five years, and for the first time, we had a bad experience at breakfast. It's always been included, and they charged $49.69 for the service, which is excessive. We spoke at the front desk, and frankly, we weren't satisfied. Next time we're in San Antonio, we'll stay at a different hotel.
Stayed 2 nights in Dec 2025

6/10 Okay

Lena

Travelled with family
Liked: Staff & service, room comfort
Staff was excellent. Cleanliness could have used some work. Access to the Riverwalk was great - a little further off the main drag, but still on the water.
Stayed 3 nights in Dec 2025

8/10 Good

Viviana

Stayed 1 night in Dec 2025

10/10 Excellent

Maura

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Always treated so kind and the river walk view is amazing
Stayed 2 nights in Dec 2025

10/10 Excellent

Nakeisha

Stayed 2 nights in Dec 2025

10/10 Excellent

Chad, Del Rio Te

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here! Only hotel I stay at when I come to down town San Antonio
Stayed 1 night in Dec 2025

10/10 Excellent

Paula, Lake Mills

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and helpful. Nice and clean. Located right on quiet part of river walk, but not far from lots of shops and restaurants.
Stayed 3 nights in Dec 2025

10/10 Excellent

Sandra

Stayed 3 nights in Dec 2025

6/10 Okay

Charlene

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wasn’t expecting to pay a deposit. Nor the price for parking. It wasn’t mentioned when I made the reservations. It should be something that could be added just like the breakfast.
Stayed 2 nights in Dec 2025

10/10 Excellent

Alberto

Stayed 1 night in Nov 2025

8/10 Good

James

Stayed 2 nights in Dec 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities
Clean room great view awesome overall.
Stayed 3 nights in Dec 2025

10/10 Excellent

Sonja Leigh

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and staff was very friendly and very good location
Stayed 1 night in Nov 2025

6/10 Okay

Celia

Stayed 2 nights in Dec 2025

10/10 Excellent

Jacob

Stayed 1 night in Dec 2025

10/10 Excellent

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, easy walkable distance to river walk. Room was very clean and beds were comfortable.
Stayed 2 nights in Dec 2025

4/10 Poor

Brandon

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

MICHELLE

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, front desk staff was friendly amad helpful.
Stayed 2 nights in Dec 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and roomy.
Stayed 3 nights in Dec 2025

8/10 Good

Jill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great loved the room and balcony in our room view was great. Easy to get to the Riverwalk. Didn’t like no free parking or free breakfast. But the stay other then that was great.
Stayed 2 nights in Dec 2025

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, amenities
New room furniture
Stayed 1 night in Dec 2025

2/10 Terrible

Olga

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities
I had high expectations for the Holiday Inn San Antonio Riverwalk, but my stay was very disappointing. I paid extra for a high-floor room with a king-size bed and a sofa, yet the room was right in front of the elevators and much smaller than shown in photos. We asked for a room change, but only smaller rooms without a sofa, which we needed, were offered. Total cost increased from $464 to $542.92 due to state, city, county, tourism taxes, and the self-parking fee. It was annoying having to take the elevator to the lobby and switch elevators to access parking. The coffee creamers were hard, the shower had hair, the sink clogged, the sofa was worn, and the room, in a non-smoking area, started to smell strongly like a skunk. The River-side elevator was old, slow, and poorly maintained. Elevator noise made sleep difficult, and housekeeping was vacuuming at 9 a.m. I would not stay here again.
Stayed 2 nights in Dec 2025